00:00Buckle up for a ride aboard the Symphony of Destruction.
00:10Quite a day at the mall.
00:14I love the mall. I'm going to go to the mall.
00:17In Massachusetts, at South Shore Mall,
00:21a 78-year-old woman decided she wanted to go to the Apple store,
00:25which in itself is crazy.
00:27Do you think they sell actual fruit?
00:28Maybe, perhaps.
00:30One of them Honeycrisp.
00:31I am hungry.
00:33So she decided she would drive her SUV there.
00:36I got a big, big, big SUV.
00:41Unfortunately, the Apple store is on the upper level of an indoor mall.
00:47Well, I don't want to walk.
00:51Are you serious right now?
00:53Are you serious right now?
00:54First of all, thank you to the literally hundreds of Boston listeners
00:57that sent us this story.
00:59But a 78-year-old woman who was attempting to go to the Apple store
01:02drove her SUV through the upper walkway of the mall into the mall.
01:09That's a new one.
01:10Like an Apple store?
01:12Yeah.
01:12What do we have never, if you'd have said, hey, guess where this person crashed into?
01:16An Apple store on the second level?
01:18It's the only time.
01:19It's not on the list.
01:20To be honest, if I had to make a list of the least likely stores to ever be hit by an old person,
01:26the Apple store would have been one of the top pick.
01:28Top pick.
01:29Top pick.
01:29Absolutely.
01:29Now, luckily, she did not actually crash into the Apple store.
01:32They stopped her on the upper platform of the mall.
01:36Oh, that's good.
01:36But she was right in front of stores and people were walking there.
01:39Oh, man.
01:39Did people get video of this?
01:41There is a little bit, and especially the aftermath of an officer talking to her in the car.
01:47Big walk.
01:48On the second story of the South Shore Mall, and some people that worked there filled us in on some details, too.
01:58But this is the mall where Paul Blart Mall Cop was filmed, by the way.
02:02Okay.
02:02Just a heads up.
02:03Okay.
02:03A little knowledge bomb for you.
02:05But here's the story of what happened from WCVB-TV.
02:10Let's take a listen in.
02:11Literally had to drive from all the way down there to over here.
02:15This would be a great parking spot if this were an outdoor mall.
02:20Excuse me.
02:21But this car had to drive through automatic doors to wind up on the second floor of the South Shore Plaza.
02:27Apparently someone out there, she had asked for directions to the Apple store.
02:31They were like, it's inside.
02:32And then she drove inside.
02:33I pushed my granddaughters up against the wall, and I moved, and I stopped her.
02:39And she says, do you know how to get out of here?
02:42And I said, stay right here.
02:45I'll get somebody.
02:46Witnesses say the 78-year-old woman kept driving, even taking a left turn inside,
02:52ultimately traveling about 60 yards as people jumped out of the way.
02:56And then she lodged on the carriage holder.
02:58Oh, yeah, she didn't even see that.
03:00What the hell?
03:01She put her foot on the gas, and her wheel was spinning.
03:04A concrete post in the parking garage could have prevented the off-road odyssey,
03:08but police say it was missing after a recent accident.
03:12Tonight, the driver's sister tells me I don't know how she did it, but she won't be driving anymore.
03:17And now police are working to suspend her license.
03:21It's a blessing that no one got hurt, and I hope the woman is all right.
03:25She's reached the age in life.
03:28It was over 80 degrees yesterday in Massachusetts.
03:31She's reached the age that she's wearing a winter hat in the summer.
03:34She's not a typical 78-year-old.
03:38Well, I believe there is a shot.
03:40Well, yeah, you can kind of see her right there.
03:42Her eyes are at the steering wheel level, where the steering wheel is like basically you're
03:50looking just slightly over top of where the steering wheel is.
03:54I'm impressed that she could do that, though, driving there.
03:56I don't know.
03:57Like, how did she even do that?
03:58She did a good job.
04:00She did.
04:00She didn't do anything.
04:01Well, right, she'll be in there.
04:02It's funny.
04:03The police officer's treating it like an actual traffic stop is what that looks like.
04:09Driver's license and insurance, ma'am.
04:11Yeah.
04:11That's bizarre.
04:12There's hardly any room on either side of that vehicle, though, on this upper level
04:16of this mall, so it's all pretty crazy.
04:18I'm sure people were just flabbergasted.
04:19What's nuts, though, is she must have hit that thing and then finally figured it out,
04:25like how to get off of it.
04:26She was just spinning her tire or whatever, but it's not in front of her right there.
04:29That seemed like there was a lot of room wherever she hit that.
04:33That was, I believe, at the entrance.
04:34At the very entrance, right?
04:35Coming from the parking garage into the mall, where you'd get normally either a stroller or
04:39a cart, right?
04:40You'd put your money in and you'd push one of those things out.
04:42My God.
04:43That's what it looked like it was, and she just rammed through it.
04:46Yeah, she rammed through it and then just kept going.
04:48And I hope the woman is all right.
04:52And thankfully, that woman is doing okay tonight.
04:54Police tell us that the mall plans to replace that safety post as soon as it can.
05:00Well, yeah.
05:02I guess I better.
05:03So their senior blocker was taken out by an earlier accident, and that is what allowed
05:08her to get through the main entrance to the upper level of the mall.
05:11When your senior blocker is taken out, everything, all other jobs need to be canceled until the
05:19senior blocker is put back in place.
05:21Like, it's there for a reason, and it worked.
05:26Like, you can't put off, oh, we'll install that.
05:28We'll get to that eventually.
05:29Yeah, we'll get to that.
05:30One of the odds, another accident's going to happen right here.
05:32Look what happens.
05:32Yeah.
05:33Someone drives right inside.
05:34It is convenient, though, if you could just drive right up to the store.
05:37They don't have that yet.
05:39Do that.
05:39Can I go right through Macy's?
05:40Yeah.
05:41You got any socks?
05:42Can you just throw some in here?
05:43I got my card.
05:46I'd like to see the latest Apple phone.
05:51Could you fix my iPad?
05:53Do you mind just grabbing it?
05:54I can't get it to turn on.
05:57Oh, you plug it in.
05:59I don't know.
05:59I've never plugged it in.
06:01Someone take Lisa's keys.
06:02Yeah.
06:03She's getting too many ideas.
06:04Yeah, yeah.
06:05She's like, I don't know.
06:05Wait a minute.
06:06I don't have to get it in my car?
06:08Wow.
06:08Amazing.
06:09Drive through Apple.
06:10All she has to do is say she's confused.
06:12Yeah.
06:12I'm not sure what's going on,
06:14but yeah.
06:15And then she has like a list of like really detailed things.
06:18Apparently she asked them if she could just drive to the food court.
06:20I'm hungry for God's sake.
06:22That would be sweet.
06:26Beloved Panda Express.
06:28Tell me what.
06:29Garden chicken.
06:30The indoor mall by me, you wouldn't hit anybody.
06:33There's no one there.
06:35You might as well have cars driving around in there.
06:37At least it would look busier.
06:38There's like seven people in there at any time.
06:40No, it's.
06:41I mean.
06:42I'm going to the rock store.
06:42Probably she drove through a mall right now.
06:46She drove through a mall several years ago.
06:47She probably would have hit people.
06:48But right now.
06:49Oh, yeah.
06:50Right now.
06:50That was pure luck, right?
06:51Not a ton of people.
06:52Yeah.
06:52No.