Andy saw an infomercial recently for a tablet that is designed to help elderly people and the show imagines what it must sound like on the customer service lines when people need help with the product.
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00:00i saw this thing the other day it was a infomercial for something called the grand pad
00:10which sounds like a gigantic maxi pad yeah that's what i thought or something you pee in
00:16right but what it is is it's like a little tablet for old people
00:20oh i have a tablet too yeah like you can do granddad has a grand pad oh my god exactly and
00:28you can do like uh so they could call you know do the skype type stuff and the facetime stuff and
00:33then it's got a big like volume up volume down of course it's real simple but it's on a secured
00:39network so stuff like that doesn't happen to them when they're trying to like you know that's good
00:42like an extra protection yeah oh i gotta get my dad a grand pad get him a grand pad it's not bad
00:48it's endorsed by the aarp you know they know they know us best and they do and they do i do
00:57you gotta get him a grand pad i want to take a look at the commercial here look at the memories
01:02there's two things playing here dave why is it yeah what else are you playing in some tunes
01:12i don't know what's happening i need a grand pad i do need a grand pad
01:18here you go man grand pad oh my consumer cellular gives you the opportunity to change that hi mom
01:29you got it once you've introduced your mom or dad to grand pad they'll be able to stay in touch just
01:35like you do sharing photos look at those huge buttons they can check the weather read the news
01:41stream music play games and more with grand pad it's easy even if they have no experience with
01:47new technologies grand pad arrives already set up and ready to go and it's incredibly simple to
01:52operate and charge as soon as grand pad is turned on the whole family will be able to connect via the
01:58website or downloadable smartphone at the touch of a button hi mary how can i help i don't know
02:04comes with award-winning customer support from consumer cellular who has been an approach aart
02:09provider for over 10 years so members get exclusive discounts grand pad is safe and secure
02:15on a closed private network so you don't have to worry about scams or data breaches grand pad comes
02:21with all these accessories and the set monthly fee provides unlimited service so your mom and dad
02:26can use the grand pad as much as they like call or go online to order today and get our 30 day
02:32well there you go don't you think that they'll still have problems they'll be calling of course
02:36i don't know i can't set up it's not connected i don't know imagine grand pad customer service
02:43line those poor bastards hello are you having trouble with your grand pad i sure am i what the
02:51hell what the hell's he doing now it's just all black oh my god they only have elderly people out
02:57here at the helpline too i don't know oh did you press the the goddamn thing what the goddamn
03:05thing and in front of it and the on button it looks like a symbol of the devil
03:10oh let me press it there you go is anything happening no oh god i'll tell you try to walk
03:19through mine here i got a i got a pen i'm hitting the where is this button i'm trying to find it
03:27myself oh you can't find it either see these things are hell i tell you i am gonna write a letter to
03:34the also dropped it in the bathtub and i worked for him you dropped it in the bathtub i did i dropped it
03:41in the bathtub in the bathtub oh my god it happened you gotta get out of the bathtub i'm in the bath
03:49no i'm not in the bath you're nude right now trying to talk to your family no no yes yes oh dear god
03:58in heaven i hope you don't have it plugged in as far as i know the thing the thing needs to be plugged
04:04in the bath you are nude right now can we do a video chat yeah let's have a video chat we'll do the
04:14health video chat oh look at your titties there huh those things have seen some miles i love these
04:21grandpas yeah it's working now right you know what else is working it hasn't worked in a while oh my
04:28god what's happening let's go weird what's happening what's happening i have an erection
04:34that's what's happening i like that i volunteer on the helpline for grandpad and bada boom bada
04:39bing hard hard as ever let me show you what i can do with this rubber duck oh yeah let's see it
04:45it's going to sweat hold on my grandpas not working let me hold it right there the duck is gone
04:50where did it go oh god where'd it go look at that oh no where'd the duck go ready watch this i'll
04:58shoot it out incredible oh wow the grandpad caught everything and it was so simple to use you're right
05:08it was someone said the old grand pad customer service guy would call customer service himself
05:13listen i'm gonna i'm gonna try and oh jesus god i think i can do something with this grand pad
05:19where we like loop us all into the same thing wow technology i'm gonna i'm gonna call up upstairs
05:25okay hold on wow hi grandpa customer service hello i'm one of your employees here what we've got
05:31huh why are you calling i've got what why are you calling because a lady needs help and i need help
05:39to help her have the help she needs did you call me i called nobody but the guy this guy here who's
05:45talking i am i am can you see me no i can't see you it's the is this a video call no it's not you're
05:52on my name is peggy this is crazy who are you i'm bill how do i use the phone i can't hear is that my son
06:01did you just call my son i didn't call your son hello another employee here ricky who's ricky that's my
06:09son you just called him who are you calling he's the one who always helps this is grand pad the
06:14helpline you know what let's just call ricky he would know how to fix i got the it guy he's old fancy
06:21pants upstairs right i always just ask my son my son comes over every time and he just fixes it well
06:28why didn't you call him for what are you doing here i don't know it hit a bye hit a button and that's
06:32why you were nude yes we have a nude lady he just hung up on us or something we got disconnected oh
06:39my god i lost her i sure hope she didn't drop that grand pad in the bathtub okay it's a bad idea yeah
06:47well hopefully they don't have old people on the customer service it's a good idea and a bad idea all in one
06:53aarp help hello