Old People Customer Service

Beasley Digital

Andy saw an infomercial recently for a tablet that is designed to help elderly people and the show imagines what it must sound like on the customer service lines when people need help with the product.

Transcript

00:00i saw this thing the other day it was a infomercial for something called the grand pad

00:10which sounds like a gigantic maxi pad yeah that's what i thought or something you pee in

00:16right but what it is is it's like a little tablet for old people

00:20oh i have a tablet too yeah like you can do granddad has a grand pad oh my god exactly and

00:28you can do like uh so they could call you know do the skype type stuff and the facetime stuff and

00:33then it's got a big like volume up volume down of course it's real simple but it's on a secured

00:39network so stuff like that doesn't happen to them when they're trying to like you know that's good

00:42like an extra protection yeah oh i gotta get my dad a grand pad get him a grand pad it's not bad

00:48it's endorsed by the aarp you know they know they know us best and they do and they do i do

00:57you gotta get him a grand pad i want to take a look at the commercial here look at the memories

01:02there's two things playing here dave why is it yeah what else are you playing in some tunes

01:12i don't know what's happening i need a grand pad i do need a grand pad

01:18here you go man grand pad oh my consumer cellular gives you the opportunity to change that hi mom

01:29you got it once you've introduced your mom or dad to grand pad they'll be able to stay in touch just

01:35like you do sharing photos look at those huge buttons they can check the weather read the news

01:41stream music play games and more with grand pad it's easy even if they have no experience with

01:47new technologies grand pad arrives already set up and ready to go and it's incredibly simple to

01:52operate and charge as soon as grand pad is turned on the whole family will be able to connect via the

01:58website or downloadable smartphone at the touch of a button hi mary how can i help i don't know

02:04comes with award-winning customer support from consumer cellular who has been an approach aart

02:09provider for over 10 years so members get exclusive discounts grand pad is safe and secure

02:15on a closed private network so you don't have to worry about scams or data breaches grand pad comes

02:21with all these accessories and the set monthly fee provides unlimited service so your mom and dad

02:26can use the grand pad as much as they like call or go online to order today and get our 30 day

02:32well there you go don't you think that they'll still have problems they'll be calling of course

02:36i don't know i can't set up it's not connected i don't know imagine grand pad customer service

02:43line those poor bastards hello are you having trouble with your grand pad i sure am i what the

02:51hell what the hell's he doing now it's just all black oh my god they only have elderly people out

02:57here at the helpline too i don't know oh did you press the the goddamn thing what the goddamn

03:05thing and in front of it and the on button it looks like a symbol of the devil

03:10oh let me press it there you go is anything happening no oh god i'll tell you try to walk

03:19through mine here i got a i got a pen i'm hitting the where is this button i'm trying to find it

03:27myself oh you can't find it either see these things are hell i tell you i am gonna write a letter to

03:34the also dropped it in the bathtub and i worked for him you dropped it in the bathtub i did i dropped it

03:41in the bathtub in the bathtub oh my god it happened you gotta get out of the bathtub i'm in the bath

03:49no i'm not in the bath you're nude right now trying to talk to your family no no yes yes oh dear god

03:58in heaven i hope you don't have it plugged in as far as i know the thing the thing needs to be plugged

04:04in the bath you are nude right now can we do a video chat yeah let's have a video chat we'll do the

04:14health video chat oh look at your titties there huh those things have seen some miles i love these

04:21grandpas yeah it's working now right you know what else is working it hasn't worked in a while oh my

04:28god what's happening let's go weird what's happening what's happening i have an erection

04:34that's what's happening i like that i volunteer on the helpline for grandpad and bada boom bada

04:39bing hard hard as ever let me show you what i can do with this rubber duck oh yeah let's see it

04:45it's going to sweat hold on my grandpas not working let me hold it right there the duck is gone

04:50where did it go oh god where'd it go look at that oh no where'd the duck go ready watch this i'll

04:58shoot it out incredible oh wow the grandpad caught everything and it was so simple to use you're right

05:08it was someone said the old grand pad customer service guy would call customer service himself

05:13listen i'm gonna i'm gonna try and oh jesus god i think i can do something with this grand pad

05:19where we like loop us all into the same thing wow technology i'm gonna i'm gonna call up upstairs

05:25okay hold on wow hi grandpa customer service hello i'm one of your employees here what we've got

05:31huh why are you calling i've got what why are you calling because a lady needs help and i need help

05:39to help her have the help she needs did you call me i called nobody but the guy this guy here who's

05:45talking i am i am can you see me no i can't see you it's the is this a video call no it's not you're

05:52on my name is peggy this is crazy who are you i'm bill how do i use the phone i can't hear is that my son

06:01did you just call my son i didn't call your son hello another employee here ricky who's ricky that's my

06:09son you just called him who are you calling he's the one who always helps this is grand pad the

06:14helpline you know what let's just call ricky he would know how to fix i got the it guy he's old fancy

06:21pants upstairs right i always just ask my son my son comes over every time and he just fixes it well

06:28why didn't you call him for what are you doing here i don't know it hit a bye hit a button and that's

06:32why you were nude yes we have a nude lady he just hung up on us or something we got disconnected oh

06:39my god i lost her i sure hope she didn't drop that grand pad in the bathtub okay it's a bad idea yeah

06:47well hopefully they don't have old people on the customer service it's a good idea and a bad idea all in one

06:53aarp help hello

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