00:00The Welsh Ambulance Service saves thousands of lives every year. People with life-threatening
00:06injuries and serious illnesses call the service every year, but there are all too many people
00:11without those life-threatening injuries who also call 999.
00:15The Welsh Ambulance Service have revealed some of the sillier calls they've received
00:18over the last 12 months, including someone getting their finger stuck in a beer bottle,
00:23someone who chipped their tooth, and for a pet alligator who escaped.
00:28There are plenty more silly calls, including people who are locked out of their house,
00:31and plenty that clearly should have used 111 for their problems instead of the emergency
00:35line.
00:36The service says that over 60,000, or roughly 15% of calls to 999, were not life-threatening
00:42and have urged people to use common sense when calling for an ambulance.
00:46Andy Swinburne, an executive at the service, says our emergency ambulance service exists
00:50for those whose life is in immediate danger. Most people know the difference between an
00:54emergency and something that is just uncomfortable or irritating.
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