00:00I am going to check out the car which is in my driveway right now. So here the car is. It's huge
00:06Which I'm excited about since we're going on a camping trip
00:10Hi everyone
00:11I'm Morgan Leigh with Narcity and today is a really exciting day because I'm gonna try out Truro for the first time. Truro is basically
00:16Like the Airbnb but for car rentals
00:18So they gave me a Jeep Wrangler to try out for the weekend to drive through the mountains of BC
00:23To a campsite where I'm gonna spend the weekend
00:25I'm super excited to rate them on the booking experience the service itself. And of course the car too. Let's go
00:30Okay, so first we're gonna look at the booking experience process. Honestly, the website is really user-friendly
00:35You can look around on the map view of it and see all the cars in your location
00:40They also have the price points there too
00:42So you can filter if you want something less expensive or if you're looking for like a luxury ride
00:47You can do that, too
00:48I thought it was really easy to go through look at the photos all the features of every car
00:53Filtered through them and see what you wanted
00:56Then the booking process itself was easy as well, too
00:58You just like go through you enter your name your license pick the protection plan of insurance that you want
01:04We get the maximum protection just to be a little bit like more secure
01:08The only staffing for us was that as soon as we booked
01:12One pickup truck that we really wanted the host messaged us and told us that he had actually
01:17Planned a camping trip that weekend that he was gonna use it for and he had just forgotten to take it off the site
01:21This doesn't really have to do with Truro
01:23But part of using Truro is interacting with the host so that might be an issue you're running into
01:29The hosts just really have to be on top of their game
01:31So we went with a different car which ended up being great too
01:33But because of that I would rate the booking experience. I'm 9 out of 10
01:37I am going to check out the car which is in my driveway right now
01:41The hosts of this car dropped it off last night for us. It was really seamless process
01:46They just came in handed us the keys and we were good to go
01:49They dropped it off right at our place, which was really nice
01:52Definitely a perk as opposed to a car rental service where you have to go and pick it up. So here the car is it's huge
01:59Which I'm excited about since we're going on a camping trip and there's lots of space for all of our stuff
02:06It's quite big
02:08Now diving into the delivery and service of Truro
02:11I thought this was really great actually because some cars not all hosts offer this but some of them do offer delivery and pickup
02:18It was very seamless to the host. We downloaded the app and we messaged via the app
02:23They came by dropped off the keys to us showed us the car and it was all smooth from there
02:28And then same with the pickup. They just came and picked it up and it was really great
02:31So I would rate that a 10 out of 10 for sure. Last but not least the car itself
02:35We got a Jeep Wrangler, which was really fun because normally we're driving around a kind of like beat-up older Subaru
02:41But really what you're looking for when you rent a car from any car service is that it's like clean and it's working correctly
02:48Our Jeep Wrangler that we rented through Truro did both of those things
02:51So I was really happy in that way, but just like with Airbnb or anything with hosts involved
02:57It depends on the host so to help with this though
03:00You can look at the reviews so Truro has a thing that it's called an all-star host
03:04So you can look for an all-star host to make sure you're gonna get like the best chance of having a seamless interaction
03:10And really good car service as possible
03:13Just like us because it was really fun to be able to do that. The car was awesome
03:17It had like carplay
03:18It had lots of cool perks being able to take the roof off of the Jeep when we were going on a road trip
03:24Through the mountains of BC was just really made for like a really good vibe. It was really cool and very fun
03:29So I would definitely say that the car experience was a 10 out of 10 for us
03:34So I rated Truro based on three criteria the booking experience the service itself and the car
03:39It only fell short when it came to the booking experience and that was because the car we originally wanted actually wasn't available that weekend
03:45And the host had forgotten to take it down from the site. Other than that though. I had a really great experience
03:50I would definitely use it again
03:51It made a lot of sense to me
03:53Why something like Truro was invented even in the first place to have access to all of these cars not have to go through car
03:59Rental services, so definitely recommend it. I would do it again for sure. Let me know what you guys think in the comments
04:06Did you like Truro? Have you used it before? Do you have a good or a bad experience? Whatever it is. I'm Morgan Leet with Narcity
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