00:00For Nelson and Kirsten Prey, they wanted marriage, a house and then a baby, but the order of
00:10those milestones was robbed from them.
00:13We put off trying to have a child for two years, just trying to get that confirmation.
00:18We decided last year, in 2023, to start because we were meant to have our house by the deadline
00:23of November.
00:24The pair are renting in Parmelia in Perth South with their now eight-month-old baby
00:29waiting for their Aurelia build to be finished.
00:34They signed up with Niche Living in December 2020 using a First Home Buyers grant and were
00:39told they'd be in within 392 days from construction starting.
00:44But delays arose and communication fizzled.
00:48One of the owners makes comments about how it felt like Christmas for him when all these
00:52houses were being signed up on and it's like, then he blames the government for them overselling
00:58and it's like, you can't have it both ways.
01:00To me, it's kind of like a spoiled kid that eats too much candy and then blames the parents
01:04for being sick.
01:05Niche Living has withdrawn its SAT proceedings, thereby bringing to a close the period of
01:11limbo customers have been in.
01:14What is that?
01:15I don't know.
01:16It looks like bad wiring.
01:18The government's intervention was certainly welcomed by the couple, but already issues
01:22with the build have been noticed.
01:25An independent inspector told them the master bedroom ceiling is too low in parts to comply
01:30with building standards.
01:32There's also a crack in their concrete slab.
01:35A company has offered to finish their build, which it says would take four months, but
01:40not until the new year, which means at least another six months of renting.
01:45Now, just this message for the company's directors.
01:49It's always been about them and their company and their problems and their excuses.
01:55It's not just me and my family, there's 200 of us and it's always been about them.
02:01The couple says they'll look to sell after living there for a year.
02:05The memories of the last four years too painful to create new ones.
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