00:00The platform can indeed control every facility once the automation is in place from this
00:06remote location.
00:07Media crews were among those getting a tour of WASA's operations centre on Tuesday.
00:14What the dashboard allows is alerts to be generated if a valve is not turned within
00:18its scheduled period.
00:19So from this control room, WASA can tell if you are actually getting water as scheduled.
00:26It's how technology and WASA's smart water network are being used to improve service
00:36to customers.
00:37From here in this room, WASA can monitor water quality and projects being done.
00:43Identifying basically what projects are on schedule, what projects are being held up,
00:48what projects are to be executed at a particular time and also the action items that the projects
00:53actually require.
00:55Officials say when you report a leak on WASA's soon to be launched new mobile app, the system
01:01will allow you to see the progress or lack thereof with that leak being repaired.
01:07It tells the customer, yes you reported, now it has been verified and then it goes further
01:12when it's repaired, the customer is informed.
01:14So once they make changes to the job on the tablet, the customer is automatically informed.
01:20Anselm Gibbs, TV6 News.
01:25For more information visit www.fema.gov
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