Huge boost for emergency services nationwide from planned NG999 system

The Star

Malaysia’s emergency response services are set to get a massive upgrade with the planned Next Generation Emergency Services (NG999).  Set to be developed and operated by TM Technology Services Sdn Bhd, the new service will see the launch of an accompanying mobile app that provides users with updates through text messages, photos and videos.  Read more at https://shorturl.at/bxcXn  WATCH MORE: https://thestartv.com/c/news SUBSCRIBE: https://cutt.ly/TheStar LIKE: https://fb.com/TheStarOnline

Transcript

00:00...to exchange documents with Puan Syaz Zerawati while being watched by Mr. Ammar and Mr. Tiong Yi Ching.

00:09This meeting is an important point for TM, which is our effort to increase the efficiency of services to Malaysians.

00:18This NG99 service continues to use the latest technology and digital solutions in line with the needs of the times.

00:25This NG99 is an initiative by NETARAF, MERS-999, to ensure faster and more efficient emergency response.

00:37It involves five main agencies, namely the Malaysian Police, the Malaysian Ministry of Bombs and Rescue,

00:44the Malaysian Ministry of Health, the Malaysian People's Defence Force and the Malaysian Marine Force.

00:53NG99 will make it easier for Malaysians to report an emergency,

01:00allowing for advice to be provided in various ways, such as voice, video, text, image and digital pause.

01:09The advantages and benefits of NG99, including data analytics and AI,

01:15will also help the assistance agencies in providing the best emergency response.

01:21They will be able to assess the situation around them and the challenging scenario in order to avoid unwanted situations.

01:30Ladies and gentlemen,

01:32In our aspiration to become a digital powerhouse by 2030,

01:38one of our commitments is to promote AI innovation and support the Malaysia digital agenda.

01:45As a digital, telecommunications and national technology supporter,

01:49I am committed to continue to deliver the latest solutions that will benefit all Malaysians.

01:56This is a 12-year concession.

02:00One year for the development phase and 11 years to manage services.

02:05So, the duration is 12 years.

02:08So, I think this year, it will take one year to develop.

02:14So, it will only start, I mean, from MERS 999 to NG999 will only officially start next year.

02:21But the agreement has been signed because this is a 12-year concession.

02:27So, is there any difference in the function?

02:30I would say it's an improvement.

02:32First, in terms of location, below MERS 999, we have more than 400 locations.

02:39But below NG999, it will be increased to 800 more locations.

02:44So, this means that we provide more locations,

02:49it will be more effective and effective.

02:51So, that's the first.

02:52And second, it will use new technologies,

02:55such as automatic identification number, location identification.

03:01So, all of this will make it more effective.

03:09Thank you.

Category

Transcript

Recommended