00:00 We are disappointed with Optus. They have let their customers down throughout the state,
00:07 including the government. And Optus need to respond swiftly, communicate effectively with
00:14 everybody about exactly what is going on here. There hasn't been a great degree of communication
00:20 coming out of Optus up until this point, which I think is disappointing, but not any more
00:26 disappointing than the fact that the service isn't operating itself. Telecommunications
00:32 now is central to the functioning of the Australian economy, and it has a big impact on services
00:38 across governments. And if Optus want to seek government as a customer, then they need to
00:45 be able to be a reliable service in this modern age. And this is a very unfortunate failing
00:52 on their part that they will have to explain for themselves, and I think should be held
00:58 to account to, in every respect possible. I don't think there's any two ways about it.
01:03 [BLANK_AUDIO]
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