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Coinbase CEO Brian Armstrong said AI agents could break internal software monopolies by comparing services on performance, cost and reliability.
Transcript
00:00It's Benzinga, bringing Wall Street to Main Street.
00:02Coinbase CEO Brian Armstrong said AI agents could reshape how companies use internal software by
00:08helping employees compare services based on performance, cost, and reliability. In a Sunday
00:14post on X, Armstrong said companies could move faster if internal platforms had to compete for
00:20internal users, like products compete for external customers. He suggested publishing uptime,
00:26latency, and cost data while openly taking feature requests and charging internal teams like
00:31customers. Armstrong said AI agents could discover services, compare them, and route around poor
00:37options. McKinsey warned that AI agent costs can vary by as much as 30 times for the same task.
00:44About 60% of surveyed organizations plan to increase AI spending and some report pressure on
00:50For all things money, visit Benzinga.com.

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