Agentic AI Hype Grows As Tech Giants Push Autonomous Systems Beyond Chatbots

Benzinga

AI leaders are pushing “agentic AI,” systems that can plan, act, and learn autonomously, moving beyond traditional chatbots. Companies including Amazon, Google, Microsoft, Salesforce, IBM, and OpenAI are building agents that break down goals and execute multistep tasks, with early uses expected in shopping, travel, bill management, and digital security.

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00:00It's Benzinga, bringing Wall Street to Main Street.

00:02AI researchers and industry leaders are promoting agentic AI as the next stage beyond chatbots,

00:08describing systems that can plan, act, and learn autonomously, according to the AP.

00:14The report said these agents behave like teammates that execute multi-step processes.

00:18Amazon, Google, IBM, Microsoft, Salesforce, and OpenAI are developing systems designed

00:24to break down high-level goals and take action. AI agents are expected to first assist

00:29consumers with online shopping and travel bookings before eventually handling more complex tasks on

00:35their devices. Experts said future consumer uses could include shopping, travel booking,

00:40bill management, and digital security tasks. For all things money, visit Benzinga.com.

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