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  • 3 days ago
A 2024 review highlights an account from Birmingham, Alabama area restaurant staff, citing an outing by employees of community outreach organization, The Birmingham Dream Center. They relate the group refused to leave a gratuity, a customary practice, for the establishment's servers, hosts & hostesses.

The Dream Center was co-founded along side Christ Health Center in 2009. Embattled area megachurch, The Church Of The Highlands put up big money to get both started. Christ Health CEO Dr. Robert Record served as Dream Center Director for 5 years from the founding. I had dealings with Christ Health in a near-fatal injury in 2019 & have related my account in many hours of video.

In my case I encountered a cult-like organization who use Jesus Christ's name to generate revenue but retreat behind half baked legalese & word salad when challenged on service & billing related issues. They were not reputable when it came to honoring statements of correcting my issues.

My Run-down of issues with Christ Health Center:
-Received no measurable level of service in my visit.
-Charged same amount ($110) to see a doctor (MD) as a nurse (NP).
-Christ Health is partners with Ascension / St. Vincent's Hospital, it looks like Christ Health either decided to ignore my injury or were ordered to ignore my injury to protect the reputations and salaries of the "professionals" involved.
-MD refused to give me a referral for mri, broken bone showed up in ct he claimed to have reviewed in detail (SEE RECORDS IN VIDEOS).
-Billed $50 for hemoglobin blood test and electrocardiogram I never received (services not rendered) (taking money from people who have nothing is obscene).
-Nurse wrote in her report she suspected "psych etiology" (WRONG - broken skull bone is visible in the images (SEE MRI - CT - XRAY)).
-Nurse agreed to give referral when I secured mri, I was given 3 avenues to pursue financial assistance all three lead to dead ends, I did not qualify. After I paid $500 CASH out of pocket for MRI the diagnostic center needed the referral I informed them to call Christ Health, they were put on hold 15 minutes before someone at Christ Health hung up the phone (they backed out on giving the referral?).
- Beverly Vonder Pool, An MD I had no interaction with also strangely edited and signed off on my records and chart days following visit (I complained about my service issues before this).
-I believe I may have been "patient dumped" (see EMTALA) in the course of my seeking treatment.
-Called The CEO Robert Record in May, 2023 (see recorded phone calls in videos) & spoke to him for 30 minutes. His responses to my concerns were not adequate. Tells me he will contact someone to address my issues, only later did I find out this was their attorney Deborah Pickens. She tells me they looked into my stuff and they would take no actions to help me with my issues. She says a letter would be mailed to me by post about the findings of their internal board In Aug. 23.
Transcript
00:09Staff of the Birmingham Dream Center do not tip waiters, servers on restaurant outings.
00:18The Dream Center is an inner city outreach ministry and community development project for Birmingham-based megachurch, the Church of
00:26the Highlands.
00:26The Dream Center is located at 5705 1st Avenue, North Birmingham, Alabama 35212.
00:33Very close partners with the Christ Health Center.
00:37Interesting that the founding of the Dream Center and Christ Health have a common origin story.
00:45Both opened their doors in 2009.
00:48The Church of the Highlands was instrumental in the inception of both.
00:52Christ Health CEO, Dr. Robert Record, served as the director of the Birmingham Dream Center for five years, located adjacent
01:03to Christ Health Center, Woodlawn.
01:06Here is a review posted in 2024.
01:11They write,
01:13It is wild that a company credit card was used to pay for a meal where you are served and
01:20treated with the utmost respect and promptness, but yet you fail to tip for said service.
01:27An institution who has a congregation of loyal tenants pay a percentage of their own hard-earned income annually for
01:37its existence and whom does not get taxed and said income could not even pay double the food sales tax
01:45to pay the person providing a service.
01:48I'm imagining how many times this card gets used in these exact situations.
01:55Pay the people who serve you or go ahead around to the drive-thru and get the service you deserve.
02:02If somebody went to the trouble to write this review up, someone at the Dream Center must have seriously offended
02:10the restaurant staff.
02:12My rundown of issues with Christ Health Center, Birmingham, Alabama.
02:16I believe I received no measurable level of service in my visit.
02:21I was charged the same amount of money, $110, to see the doctor and MD as the nurse, a nurse
02:31practitioner.
02:32Other medical practices around Birmingham, I paid roughly half of that price.
02:39Christ Health is partners with Ascension, St. Vincent's Hospital, and it looks like either Christ Health decided to ignore my
02:49injury or were ordered to ignore my injury.
02:52And I believe this is to protect the reputations and million-dollar salaries of the, quote, professionals, unquote, involved.
03:00I also believe it may have been patient-dubbed, and that's a violation of EMTALA, EMTALA, in the course of
03:08my seeking treatment.
03:09I was a self-paid patient.
03:10I had no insurance, and I could provide no stated source of income.
03:16Dr. Terry Daniel Smith, MD, outright refused to grant me a referral for an MRI.
03:22Just a few days later, I got that MRI.
03:26I had to pay cash out of pocket, and broken bone, surrounded by infection, shows up in that scan.
03:33Broken bone also shows up in the CT scan.
03:37He claims in his notes in my medical chart to have reviewed in detail.
03:42I was billed $50 for a hemoglobin blood test and electrocardiogram I never received.
03:49And, yeah, I think taking money from people who don't have anything, such as myself, is obscene.
03:56Nurse Musgraves wrote in her report that she suspected psych etiology to explain my symptomology.
04:04And this is absolutely wrong.
04:06Broken skull bone is visible in the MRI, CT, and X-ray that I've had done.
04:11Nurse practitioner Anna Musgraves agreed to give a referral when I secured my MRI.
04:18So I had to go out and find another medical practice with the equipment who could do the scan.
04:26I was given three avenues of financial assistance to pursue, and all three of these led to dead ends.
04:34I did not qualify.
04:36This is for Ascension Access to Care, Cooper Green Hospital, and UAB Hospital in Birmingham, Alabama.
04:43After I paid $500 cash out of pocket for an MRI at American Health Imaging in downtown Birmingham on the
04:53south side,
04:54the diagnostic center staff told me that they needed a medical referral.
05:00I informed them to call Christ Health Center in Woodlawn.
05:05They were put on hold 15 minutes, and then someone, we don't know who, at Christ Health Center hung up
05:13the telephone.
05:14They backed out on giving that referral.
05:16I believe somebody didn't want me to get this MRI scan because it would show the truth of an injury
05:22that I was told I did not have.
05:24A medical doctor I had no interaction with, also strangely edited, and signed off on my records and chart days
05:34following that visit.
05:37This was shortly after I lodged my first official complaint for lack of service from Christ Health.
05:44This doctor was Beverly Vanderpool.
05:48I put all my records from this visit in several hours worth of video on YouTube channel, My Medical Nightmare.
05:56You can go there and see my side of this story.
06:01Deborah Pickens also tells me that a letter with a statement was going to be put in the mail to
06:08me after that August 2023 meeting.
06:12And what I can say is I have not yet received this promised letter one year later.
06:19They know my address, too, because they sent me those bills for those medical services that weren't performed on me.
06:25So people out there looking at health care options in the Birmingham, Alabama area, please take my experience to heart.
06:34And I would advise that you look elsewhere when seeking medical treatment from a doctor or a nurse.
06:42Now, I also just want to ask a Somerla eh, please.
06:43Let me see my response.
06:43I guess even while being quarantined, I get feelings on the phone call home in the morning.
06:45I don't think that's really hard.
06:45So I'm thinking I have a way back to helping the instructions.
06:46You

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