00:09Staff of the Birmingham Dream Center do not tip waiters, servers on restaurant outings.
00:18The Dream Center is an inner city outreach ministry and community development project for Birmingham-based megachurch, the Church of
00:26the Highlands.
00:26The Dream Center is located at 5705 1st Avenue, North Birmingham, Alabama 35212.
00:33Very close partners with the Christ Health Center.
00:37Interesting that the founding of the Dream Center and Christ Health have a common origin story.
00:45Both opened their doors in 2009.
00:48The Church of the Highlands was instrumental in the inception of both.
00:52Christ Health CEO, Dr. Robert Record, served as the director of the Birmingham Dream Center for five years, located adjacent
01:03to Christ Health Center, Woodlawn.
01:06Here is a review posted in 2024.
01:11They write,
01:13It is wild that a company credit card was used to pay for a meal where you are served and
01:20treated with the utmost respect and promptness, but yet you fail to tip for said service.
01:27An institution who has a congregation of loyal tenants pay a percentage of their own hard-earned income annually for
01:37its existence and whom does not get taxed and said income could not even pay double the food sales tax
01:45to pay the person providing a service.
01:48I'm imagining how many times this card gets used in these exact situations.
01:55Pay the people who serve you or go ahead around to the drive-thru and get the service you deserve.
02:02If somebody went to the trouble to write this review up, someone at the Dream Center must have seriously offended
02:10the restaurant staff.
02:12My rundown of issues with Christ Health Center, Birmingham, Alabama.
02:16I believe I received no measurable level of service in my visit.
02:21I was charged the same amount of money, $110, to see the doctor and MD as the nurse, a nurse
02:31practitioner.
02:32Other medical practices around Birmingham, I paid roughly half of that price.
02:39Christ Health is partners with Ascension, St. Vincent's Hospital, and it looks like either Christ Health decided to ignore my
02:49injury or were ordered to ignore my injury.
02:52And I believe this is to protect the reputations and million-dollar salaries of the, quote, professionals, unquote, involved.
03:00I also believe it may have been patient-dubbed, and that's a violation of EMTALA, EMTALA, in the course of
03:08my seeking treatment.
03:09I was a self-paid patient.
03:10I had no insurance, and I could provide no stated source of income.
03:16Dr. Terry Daniel Smith, MD, outright refused to grant me a referral for an MRI.
03:22Just a few days later, I got that MRI.
03:26I had to pay cash out of pocket, and broken bone, surrounded by infection, shows up in that scan.
03:33Broken bone also shows up in the CT scan.
03:37He claims in his notes in my medical chart to have reviewed in detail.
03:42I was billed $50 for a hemoglobin blood test and electrocardiogram I never received.
03:49And, yeah, I think taking money from people who don't have anything, such as myself, is obscene.
03:56Nurse Musgraves wrote in her report that she suspected psych etiology to explain my symptomology.
04:04And this is absolutely wrong.
04:06Broken skull bone is visible in the MRI, CT, and X-ray that I've had done.
04:11Nurse practitioner Anna Musgraves agreed to give a referral when I secured my MRI.
04:18So I had to go out and find another medical practice with the equipment who could do the scan.
04:26I was given three avenues of financial assistance to pursue, and all three of these led to dead ends.
04:34I did not qualify.
04:36This is for Ascension Access to Care, Cooper Green Hospital, and UAB Hospital in Birmingham, Alabama.
04:43After I paid $500 cash out of pocket for an MRI at American Health Imaging in downtown Birmingham on the
04:53south side,
04:54the diagnostic center staff told me that they needed a medical referral.
05:00I informed them to call Christ Health Center in Woodlawn.
05:05They were put on hold 15 minutes, and then someone, we don't know who, at Christ Health Center hung up
05:13the telephone.
05:14They backed out on giving that referral.
05:16I believe somebody didn't want me to get this MRI scan because it would show the truth of an injury
05:22that I was told I did not have.
05:24A medical doctor I had no interaction with, also strangely edited, and signed off on my records and chart days
05:34following that visit.
05:37This was shortly after I lodged my first official complaint for lack of service from Christ Health.
05:44This doctor was Beverly Vanderpool.
05:48I put all my records from this visit in several hours worth of video on YouTube channel, My Medical Nightmare.
05:56You can go there and see my side of this story.
06:01Deborah Pickens also tells me that a letter with a statement was going to be put in the mail to
06:08me after that August 2023 meeting.
06:12And what I can say is I have not yet received this promised letter one year later.
06:19They know my address, too, because they sent me those bills for those medical services that weren't performed on me.
06:25So people out there looking at health care options in the Birmingham, Alabama area, please take my experience to heart.
06:34And I would advise that you look elsewhere when seeking medical treatment from a doctor or a nurse.
06:42Now, I also just want to ask a Somerla eh, please.
06:43Let me see my response.
06:43I guess even while being quarantined, I get feelings on the phone call home in the morning.
06:45I don't think that's really hard.
06:45So I'm thinking I have a way back to helping the instructions.
06:46You