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Rise to Lead Podcast episode 88. Where Winning Gets Human with Richard Blank

Lead & live differently. This podcast is for entrepreneurs and leaders who want real freedom, a life that feels like it's theirs, and a team that thrives — without sacrificing themselves in the process. Get practical strategies on modern leadership, authentic influence, and how to build the life, business, and career that’s actually right for you.
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RISE TO LEAD
Fearless Voices, Bold Leadership, Unconventional Thinking
Welcome to the hub of leadership inspiration with Regina Huber. Tune in for candid conversations and invaluable wisdom from bold leaders across industries and cultures.
RISE TO LEAD is where fearless voices and unconventional minds share how they shape movements, businesses, teams—and themselves. This show celebrates creative leadership in all forms, from the stage to the boardroom, from community spaces to solo ventures. We explore creative, sometimes unexpected expressions of leadership—from business innovators and band leaders to movement makers. Come for bold heart, audacious action, and the kind of leadership that creates greater freedom for you and those you get to impact.

What happens when you stop following the expected path—and trust what pulls you instead? Richard shares how a short trip to Costa Rica turned into a 25-year entrepreneurial path, built from the ground up by leaning into instinct, language, and real human connection. This conversation goes beyond business—it’s about stepping out of comfort, creating something that reflects who you are, and leading in a way that people actually feel.
We explore what makes people stay (even in high-pressure environments), how to turn transactional conversations into meaningful ones, and why the real advantage today has nothing to do with technology. From conversational intelligence to creating spaces where people can breathe, grow, and perform—this episode challenges how you think about leadership, communication, and what truly lasts. AI will never be able to replace this.

Ready to Lead in a Bold New Way AND Enjoy Greater Success and Fulfillment Through It? –
Let’s amplify your leadership, fully aligned with who you are. Master communication, ignite team engagement, and achieve breakthroughs with my exclusive formula for Thriving Leaders ready to break the mold, embrace new paradigms for themselves and their teams, and find true fulfillment


https://youtu.be/LmAoEOOzQz0

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People
Transcript
00:00One word, empathy.
00:04Your AI can gather better than us.
00:07I saw a video the other day of this machine running a half marathon.
00:12They crushed us.
00:13So yeah, machines are taking over.
00:14They'll do non-voice support.
00:16They'll be phenomenal in chat, email, and texting.
00:21They'll even get better on robocalls where it's not uncanny valley,
00:25where they sound almost like humans but still freak us out.
00:27The IVRs, the integrative voice response where you've got to say something,
00:31press, it's frustrating still.
00:33They still don't get your address or your bank number or something.
00:35They'll get it by the 10 years.
00:38But what they're never, ever going to replace is pressing zero,
00:42getting Regina on the line, me being a client for 15 years
00:46at the Rise to Lead company,
00:50and me telling you how much I love the company
00:52or me telling you a problem with my family,
00:55and that's why your business is so important for me
00:59or I need help because something got turned off
01:02and you're frustrated.
01:06I'm going to be a little bit better.
01:07I'm going to be a little bit better.
01:07I'm going to be a little bit better.
01:08I'm going to be a little bit better.
01:08I'm going to be a little bit better.
01:09I'm going to be a little bit better.
01:09I'm going to be a little bit better.
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