00:02A single parent, a former business owner, a health care worker.
00:06These are some of the people Peter Gantley helps.
00:09Utility debt, might be credit card debt, buy now, pay later debt, home loan pressures.
00:14He's a financial counsellor.
00:16Yeah, good afternoon, it's Peter from United.
00:17Financial counsellors work with clients to overcome the pressures associated with their financial difficulties
00:22and hopefully work through those pressures, whatever they may be.
00:27Their services have to be free and anyone can access them.
00:31Financial prices aren't limited by our circumstances.
00:34They can apply to all of us regardless of our position in society or our employment position
00:39or our family position or our income position.
00:41An increasing number of people are facing those pressures.
00:44Last financial year, 183,000 people contacted the National Debt Helpline.
00:50That was a 9% increase on the last financial year and our biggest year to date.
00:56Of all the people who sought help, over 40% were employed, either full-time or part-time.
01:03Demands increased as the impacts of the Iran war, like higher fuel prices, have flowed through.
01:08But those who are struggling don't need to go it alone.
01:11Help is available, it's free, it's confidential and it's non-judgmental.
01:16Support for people facing tough times.
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