00:00More must be done to help passengers feel safe using the Tyne and Weir metro,
00:05according to campaign group Sort Out the Metro.
00:08It says safety and security have become members' biggest concern for the first time in its latest survey,
00:14with some believing staff do not effectively tackle antisocial behaviour.
00:18The group has raised those concerns with North East Mayor Kim McGuinness,
00:23calling for more security on evening services.
00:25The mayor says she is working to make the network safer,
00:29while metro operator Nexus highlights investment in security patrols,
00:34closed-circuit television, body-worn cameras and further staff training,
00:38as efforts continue to improve confidence for passengers travelling across the network.
