00:01Many people believe that they need a grand vision before taking action.
00:05But in reality, change often begins with curiosity and compassion.
00:09So just pay attention to a problem that genuinely bothers you,
00:13listen carefully to the people experiencing it,
00:17learn continuously, then take one practical step towards improvement.
00:22And remember that you do not need to change the entire world overnight.
00:25If you can improve just one person's experience, one community,
00:29or one system, you have already begun the journey of a changemaker.
00:33I often say that innovation requires both hardware and heart-ware.
00:38It's because hardware gives us the capability, but the heart-ware gives us meaning.
00:46So, hardware is where things like empathy, trust, ethics, culture, relationships
00:52and understandings forms all of it.
00:55And these are the invisible types of factors that determine whether people will embrace the solution or reject it.
01:03And the future will not belong to those who simply build the most advanced technologies,
01:08but it will belong to those who care how to integrate this technology excellence with human wisdom.
01:16George Bernard Shaw, an economist, said reasonable people try to adapt themselves to the environment.
01:25Unreasonable people try to adapt the environment to themselves.
01:29That is why all progress depends on unreasonable people.
01:33But if you really want to do something meaningful in this field, you have to be unreasonable.
01:40Because you basically have to believe that whatever everyone else is doing is not good enough.
01:49One does not need to have a lot of resources to become a change eater.
01:53And one does not need a team to become a change eater necessarily.
01:58One does not need a nation to become a change eater.
02:02No, I can start, I can become a change better in my very own taste just by myself.
02:07I would get the example of Mother Teresa who was a teacher in school or Loretta Baldwin from where I
02:14did my high school.
02:16She left her job because she saw people stopping from electricity on the streets.
02:21And she started on her own.
02:23She started attending because nobody would want to feed those people on the streets.
02:29Nobody would want to take them there.
02:30She started bringing them to her own little place where she was living and serving them.
02:36And she started her journey herself.
02:38And then of course, you know, when other people saw the value in that, that trend, they turned her.
02:44And then she formed this association of sisters here.
02:47She tried to help patients suffering from electricity in Mandia and the other part today.
02:53You can start it yourself.
02:56And that's where change can happen in very small steps.
03:01In that breakout exercise with my team, I was basically telling them to look at the same products with Fresh
03:08Lens.
03:08It's really about making positive changes by constantly being curious and by constantly challenging your own assumptions.
03:18And I also told them, you know, you may be dealing with these products for the longest time already, but
03:22try to broaden your mind.
03:26Sometimes, we are very profitable with models.
03:30But sometimes, we do need to challenge the models to ask ourselves, how can we make this better?
03:34And I always believe that as leaders, we need to begin with anybody.
03:39What is the angle that you have with power? What is the vision that you have?
03:42I think leadership without vision, without action, is just a dream.
03:47But I think it's important in dream, but that dream must come through some level of direction and some level
03:53of forefaction.
03:54When you are in the position of leadership, you are in a position of influence.
03:58Some people may say that when you are in a position of leadership, you are in a position of authority
04:04of power.
04:04But I choose to look at power as a way of influence people around.
04:12Whether it's stakeholders, whether it's the beneficiary themselves, or whether at the government level.
04:18When you are in a leadership position with a very clear vision of how you want to help the people
04:25that work for you or the people that you are benefiting,
04:28then you need to use your leadership position to develop this symbol of influence.
04:35And I think it's through this influence, through the small dialogues that you have with people around you,
04:41and getting people to see what you see, so that they believe in what you see,
04:47so that people are willing to practice the vision that you have.
