00:00Mike, if you can get past your parents' guilt, you can live anywhere in the world as well. So I
00:04decided to take the chance and stay. And while I was there, I worked at my friend's center for four
00:10years and not at sea level, but I got to see the inside and out of a call center industry.
00:16And then in my mid-30s, I threw my hat in the ring and next thing you know, started my
00:19own center.
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