00:00For people needing urgent medical help, knowing where to go can be confusing.
00:05Birmingham and Solihull's NHS is reviewing community urgent care and GP out-of-hours services
00:12after finding centres do not all offer the same access, tests, staffing or opening arrangements locally.
00:20Under the first proposal, urgent treatment centres at Erdington, South Birmingham and Solihull would remain and be upgraded.
00:28Summerfield and Washwood Heath would close as UTCs.
00:32Specialist services at health hubs would take their place with patients needing referral from healthcare professionals.
00:39The second proposal would see Erdington, Summerfield and Washwood Heath replaced by community urgent care centres.
00:46South Birmingham UTC would close while new centres would open at Moseley Hall and West Heath.
00:52These would accept walk-ins and NHS one-on-one bookings.
00:56Both options include investment in hospital urgent treatment centres at Good Hope, Heartland's Queen Elizabeth and Midland Metropolitan.
01:05The NHS says they would provide a more consistent route for urgent, non-life-threatening care,
01:10alongside changes to GP services outside normal opening hours locally.
01:16The NHS says no decision has been made and it will consider the responses alongside clinical, operational, financial and equality
01:24evidence
01:25before a final recommendation and a public decision during the summer.
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