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  • 7 hours ago
Part 1
It took a 12 phone call round of phone tag (not productive) before I spoke to Christ Health CEO Dr. Robert Record M.D. about negligence, service and misdiagnosis issues that arose in a 2019 visit to 2 of their clinics. My original call was not returned until 1 week later. We finally connected after I left a voicemail message asking that he leave a time and date to expect his call. Christ Health's automated phone system does not provide an intuitive way to reach their corporate office directly (there is also no phone directory).

Regarding visits I had at community health clinic The Christ Health Center (Birmingham, Alabama). I was referred here by Saint Vincent's East Hospital (Ascension) after a 2018 X-Ray (the injury was overlooked by reading radiologist Dr. Julian Patrick Druhan MD (also a member of Birmingham Radiological Group)) I had done was said to be "normal". Doctors Terry Daniel Smith ("T. Daniel Smith") did the encounter with me in May, 2019. Attempts to obtain a referral for an MRI to reveal the injury (I needed one that day, immediately) were not facilitated and he wanted to go a different route with the treatment. I feel I was not treated as a human being, my opinions were ignored, he levied an ultimatum, and so I walked out. I was charged for medical procedures not performed on me (see records and bills). Days later, I was able to secure an MRI on my own and was told by Nurse Anna Musgraves from a subsequent visit (several days following the first chc visit) at Christ Health to call their office for the promised referral. American Health Imaging did this after I paid them $500 cash and they were put on hold for 15 minutes before Chirst Health hung up the phone on their end. Dr. Beverly A. Vonder Pool, MD whom I did not interact with signed off on Smith's records. These 3 had an exchange not recorded and conferred with Saint Vincent's East Hospital, Birmingham. I later found evidence to support the fact I was patient dumped by Ascension Saint Vincent's East Hospital & ER doctors (an EMTALA violation). Anna Musgraves and Terry Daniel Smith mention language that they may have believed my injury was psyche etiology in nature (because Saint Vincent's radiologists misdiagnosed me other doctors would not second guess the original findings). There may have been efforts cover up the truth my injury (I believe, because of my ability to pay or produce insurance). I was charged $107 for the nurses (NP) visit and $109 for the MD visit. Elsewhere in Birmingham I have been billed around $50 for NP visits.

In Christ Health Center I observed other patients with no income or insurance who had been referred from ER visits. I also noted this facility was being used to train recently graduated fresh medical talent from local schools and universities.
Transcript
00:00Hi, this is Dr. Record at Christ Health Center, 205-380-9455.
00:05I received a message, you left a couple of voicemails, so I'm willing to give you a ring back.
00:10I hope you're doing well. I'm looking forward to visiting with you.
00:12Thank you for calling the Christ Health Center Woodlawn location.
00:15Hello, I'm trying to return a call to Dr. Robert Record, CEO. Thank you.
00:21Hi, this is Dr. Record. I was just trying one more time before I close my computer to run to
00:26another meeting.
00:27All right, I'm looking forward to talking to you. Bye-bye.
00:57I think that would be professional. Also, if Dr. Record will give his office phone extension, I can reach him
01:04directly.
01:05Your automated phone system does not accommodate connecting to your corporate office easily.
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