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  • 11 hours ago
Meta is expanding its artificial intelligence strategy with a new push into AI-powered business agents designed to help companies automate customer service.
Transcript
00:00Meta is expanding its artificial intelligence strategy with a new push into AI-powered business agents designed to help companies
00:07automate customer service, sales, and marketing tasks.
00:11The initiative represents another attempt by CEO Mark Zuckerberg to diversify revenue beyond digital advertising.
00:18Executives believe AI agents could become a major software platform for businesses, similar to how cloud computing transformed enterprise technology.
00:27The move places Meta in more direct competition with software providers and AI startups racing to commercialize generative AI tools.
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