00:03Ma'am, I need you to leave your bag with me.
00:06Store policy prohibits entering with bags.
00:09Excuse me?
00:10You're bagged. You can't bring it inside.
00:13You need to leave it with me here at the security desk.
00:15The sign says bag checks, not that bags are prohibited.
00:19I'm happy to let you inspect it, though.
00:21That's not how it works, ma'am.
00:23You need to leave it at the security desk here,
00:25or you can return it to your car.
00:26I parked blocks away, and I only have about 20 minutes to shop.
00:30Can't you just, like, check it now?
00:32I'm sorry, it's the store policy. Everyone has to follow it.
00:37Did you enforce this with everyone?
00:39Yes, everyone.
00:41Did you stop anyone else today?
00:43It's standard protocol, okay, and it's applied equally.
00:47Is it really?
00:48I don't know what you're insinuating, ma'am.
00:50I think you know exactly what I'm saying.
00:52Look, lady, these are the rules, okay?
00:54You can follow them, or you can leave.
00:58Fine.
00:59But I want assurance that my bag will be safe.
01:02This is very expensive.
01:04It'll be fine.
01:19Is there a problem?
01:21Just doing my job, ma'am.
01:23Your job is to follow me around the store?
01:27I'm the only customer you're watching.
01:29I can see other people shopping, and you're not following them.
01:32Store security applies to everyone.
01:34Then why are you only watching me?
01:37Look, if you have a complaint, you can speak to the manager, okay?
01:41Yeah, I'd like to speak to the manager, please.
01:43Manager!
01:44I need to speak with the manager!
01:47What seems to be the issue?
01:48I've been followed around since the moment I entered the store.
01:52I was forced to surrender my bag at the entrance, and now your security guard is shadowing my every move.
01:58I'm clearly being racially profiled.
02:01What happened?
02:03Standard security protocols, ma'am.
02:06Nothing more.
02:08I see.
02:10Are you planning to make a purchase today?
02:12Are you serious right now?
02:14I just told you I'm being profiled, and you're asking if I'm buying something.
02:19I'm trying to understand the situation.
02:21The situation is that I'm being harassed in your store.
02:24I just want to leave.
02:25Wait.
02:26We need to ensure no merchandise is leaving the store.
02:30Are you seriously accusing me of theft?
02:32We have protocols for suspicious behavior.
02:35She was acting nervous while browsing, looking around a lot.
02:39I was looking around because you were following me.
02:42You can search the cameras.
02:44You can search me if you want.
02:45I've been in your site the entire time, and I haven't taken anything.
02:49We still need to verify nothing was taken before you leave.
02:52This is illegal detention.
02:54You actually have no right to do this.
02:56Don't let her leave.
02:56I'm calling the police.
03:00This is insane.
03:01You have no grounds to hold me here.
03:03Yes.
03:04I need police at Monarch Boutique on 5th Street.
03:08We have a customer refusing security protocols and attempting to leave without verification.
03:16They're on their way.
03:17This is really ridiculous.
03:24Officer, thank you for coming.
03:26We had a suspicious customer refusing security protocols.
03:31She became hostile and tried to flee when we questioned her about potential theft.
03:35She was acting very defensive, raised all kinds of red flags.
03:39Hmm.
03:41Okay.
03:42I'm going to need to see some ID.
03:44It's in my bag at the security desk where I was forced to leave it.
03:49Is this the bag?
03:50Yep.
03:51You don't have permission to search my bag.
03:55You got a license in here?
03:57Yes.
03:57It's in the wallet.
03:58The leather wallet.
04:00What?
04:01Olivia Leland.
04:02This you?
04:04Obviously.
04:05Okay.
04:05I'm going to need you to empty your pockets.
04:07Uh, no.
04:08I haven't done anything wrong.
04:10Okay.
04:10Well, look lady.
04:11We can do it here or we can do it at the station.
04:13Your choice.
04:21I'm not playing around.
04:23Turn around slowly.
04:25Arms extended.
04:27This is humiliating.
04:30Just do it.
04:32Well, there's no visible stolen merchandise, but her behavior was still very suspicious.
04:38Very defensive from the moment she arrived, officer.
04:41I want to leave.
04:43Right now.
04:44Okay.
04:45Given the store's concerns and your attitude, I think that we should continue this conversation
04:49down at the station.
04:50My attitude?
04:52You have no probable cause for arrest.
04:54I've done nothing illegal.
04:55You were detained by store management for suspicious activity.
04:59I mean, that's enough for me, so put your hands behind your back.
05:02This is unlawful arrest.
05:04You have no evidence of any crime.
05:06Ma'am, turn around now.
05:08I will not ask again.
05:11Ma'am, you have the right to remain silent.
05:13Anything you do or say can be used against you in a court of law.
05:18Let's go.
05:19Yeah, I know my rights.
05:23Is that your phone?
05:25I need to answer that.
05:27It's my work phone.
05:28I missed an important meeting.
05:31You can make calls from the station, okay?
05:34Maybe you should let her answer it, just to stop the noise.
05:38Yeah, I mean, what's the harm, right?
05:45This is Officer Brennan with the police department.
05:49I'm sorry, who is this?
05:50I'm calling for Olivia Leland.
05:52She's currently detained.
05:54Who is this?
05:56This is Patricia Morrison from the mayor's office.
05:59We've been trying to reach Ms. Leland for over an hour.
06:02She missed her noon appointment with the mayor and we became concerned, given her position.
06:07Okay.
06:08What position?
06:10Well, Ms. Leland is a district attorney.
06:13She's been working with our office on criminal justice reform initiatives.
06:17What's going on?
06:18Why is she detained?
06:20Hello?
06:20Is anyone there?
06:21Yeah, Patricia, it's Olivia.
06:24I came to this clothing store to shop during my lunch break and I was forced to surrender my bag
06:29at the entrance.
06:30And that I was followed around the store by security and then falsely accused of theft despite being no evidence
06:37found.
06:39And then when I wanted to leave, they tried to detain me.
06:41And now I'm standing here in handcuffs, arrested by Officer Brennan, despite zero evidence of any wrongdoing.
06:48Okay.
06:49Don't worry.
06:50I'm dispatching patrols immediately.
06:52Don't move.
06:53Thank God.
06:53I'm transferring to Sheriff Henry right now.
06:57Hello, this is Sheriff Henry.
06:58Who's in command of that facility patient?
07:01Sheriff, this is Officer Eric Brennan, sir.
07:05Brennan, did you handcuff a district attorney?
07:10Yes, sir.
07:11But the store called about suspicious activity and...
07:14Was any crime committed?
07:16Was any evidence of theft found?
07:19No, sir.
07:20Remove the handcuffs immediately.
07:23Do not let anyone leave that store.
07:24Patrol units are two minutes away.
07:26Yes, sir.
07:34Here you go.
07:36What happened here today was not policy.
07:39It wasn't protocol.
07:41It was racism, pure and simple.
07:43I was profiled the moment I walked through that door.
07:46I was harassed.
07:47I was falsely accused.
07:49I was criminalized for the color of my skin while trying to shop.
07:52I work every day to reform a broken system that allows this exact abuse of power.
07:59I fight for people who experienced this without recourse.
08:03And today, I experienced it myself.
08:05You don't deserve that badge.
08:08You don't deserve your positions.
08:11You will all face consequences.
08:17Wait.
08:18Miss.
08:18Ma'am.
08:22I was doing my job, I thought.
08:24But...
08:25I...
08:25I...
08:36I...
08:37I...
08:37I...
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