00:07are you kidding me right now why can't you do your job without creating obstacles do you have
00:12any idea how busy i am i don't have time to dodge your equipment i am very very sorry ma
00:17'am the the
00:18bucket was beside me i didn't see you coming in time to move it you didn't see me how about
00:23you
00:23pay attention oh well i i do pay attention i just not enough you nearly made me fall that that
00:30was
00:30not my intention oh i'm aware your intention was to take up the entire hallway ma'am i understand
00:36your frustration uh you don't understand anything you just stand here with your mop like this is your
00:41personal workshop i stand here because this is the area i'm assigned to clean and you think that excuse
00:47is almost tripping a manager i i ma'am i did not know you were coming around the corner then
00:52look
00:52up it's not that hard ma'am i'm cleaning the floor sometimes that means i gotta look down
00:59unbelievable absolutely unbelievable ma'am again my my apologies apologies don't give me back the
01:05time you just wasted i will make sure it does not happen again it better not and i i will
01:10be
01:11much more careful about placement good since you caused the issue you should fix it of course this
01:17entire conversation is a disruption you're a waste of my time do you understand that i was simply trying
01:24to do my job ma'am i believe everyone's role contributes to our collective success even
01:28maintaining cleanliness is important work are you seriously comparing pushing a mop to the decisions i
01:34make daily you're an insignificant cog who could be replaced in an instant workers like you bring the
01:41most trouble despite having no actual skill set or importance i respectfully disagree every person's
01:48work has value regardless of complexity doing any work with care and respect for the job yourself and
01:53others that's what matters please spare me the platitudes your job is to be invisible and efficient
02:00not to philosophize about your values okay if you focus more on that we wouldn't be having this
02:07conversation ma'am respect is a two-way street how we treat those we perceive as below us it means
02:13a lot
02:14my respect is a six-lane highway going in one direction mine and you're not on it every role
02:21supports others directly or indirectly i strive to do my best daily even the smallest act of service
02:27contributes to larger company goals your best is expected not applauded you trip up busy people and then
02:35expect a medal just focus on becoming invisible and staying out of the way of people who actually
02:41have a job here recognizing the dignity of all work encourages a more cohesive and productive workplace
02:48perhaps one day this perspective will be widely shared here am i talking to a person or an hr
02:55training ai the day i need lessons and dignity from a janitor is the day i resign
03:03just do your job and stay out of my way
03:30what is this supposed to be explain this disaster to me
03:34it's the analysis you requested i followed the guideline i asked for an analysis not a collection
03:40of barely coherent notes did you even read my instructions i'm sorry i must have misunderstood
03:46some parts i can redo it if you give me more time misunderstood my instructions were perfectly clear
03:54you're just too incompetent to understand simple directions we're on a tight schedule you've been here
04:00long enough to know how things work okay this is about you not paying attention not about my
04:06communication i understand i'm sorry i'll fix it can you tell me specifically what needs to be changed
04:14it's not about minor changes it's about your entire approach i need critical thinking precision ability to
04:24anticipate needs beyond basic instructions are you even cut out for this industry i am i just need
04:31more guidance i can learn please guidance this is a fast-paced environment we need self-starters not
04:39someone needing their hand held constantly your work reflects poorly on me and this entire team
04:46i didn't mean to reflect poorly on anyone i'll work harder i'll stay later whatever it takes
04:52hard work is a given not a bonus let me be clear if your next submission isn't up to standard
04:59i'll reconsider your placement okay i can't justify keeping an intern who's more liability than an asset
05:19that was tough but don't let it break your spirit it's hard not to
05:27maybe she's right maybe i'm not cut out for this there's a reason that the company gave you this
05:32internship they don't hand them out to just anyone you are qualified for this position i try so hard
05:39but it's never enough she demands perfection and i can't meet that standard i've improved since i started
05:46but it doesn't matter it's not about being perfect from the start it's about growth and pushing through
05:53tough times that's what makes you stronger no matter what i do it's never enough i feel like
06:01i don't belong here i'm always scrambling to catch up i'm invisible unless i make a mistake you belong
06:08here just as much as anyone and it's okay to ask for help needing guidance is part of improvement it's
06:14not a weakness my efforts always feel wrong i i'm constantly scrambling the only time anyone notices me
06:21is when i mess up your efforts and dedication matter people see them people appreciate them
06:27remember your progress and remember the skills that you've learned don't focus only on the negatives
06:32i don't want to let anyone down but sometimes i wonder if i made the right choice coming here
06:38doubt is natural but you made this choice for a reason hold on to that you have something unique to
06:44offer and it will shine through thank you i needed to hear that i struggle to see the bigger picture
06:52sometimes why does she constantly criticize me there's never any positive feedback every big
06:59achievement is a series of small steps okay don't mind her too much sometimes a different
07:04perspective makes all the difference being under pressure is no excuse for bad leadership and treating
07:09a team poorly is never acceptable if you ever need someone to talk to i'm here thank you really
07:17i'll take your words to heart good luck
07:24what is this about i was summoned here with no explanation
07:32thank you both for coming we're here to discuss something of utmost importance to the company's future
07:38and your own personal growth who are you i don't have time for whatever this is my name is william
07:46you were that nosy janitor from yesterday what is this about why am i wasting my time here
07:53everything is about to change you see i'm not just cleaning staff i'm william campbell the ceo of this
07:59company and for the past few weeks i've been undercover to understand our work environment firsthand to
08:05observe how teams interact and how leadership is executed throughout this organization
08:11okay this must be about the cleaning supplies budget i can find efficiencies elsewhere this
08:17isn't about budgets it's about behavior leadership and company culture during my time undercover i
08:23observed troubling interactions particularly how staff members are treated by their superiors
08:27you mean you witnessed my interactions i saw everything the encounters between you and jill how
08:35you treated me when you believed i was just the janitor your management approach is deeply concerning
08:39how you spoke to jill and to me reveals a complete disregard for the dignity and value of your
08:44colleagues management isn't a popularity contest it's about results my methods might be direct but they
08:52ensure efficiency and discipline efficiency and discipline are vital but they cannot come at the
08:57cost of respect and empathy true leaders inspire mentor and uplift their teams fear and belittlement
09:03only erode trust and morale they create toxic work environments that's not leadership that's tyranny
09:10the bucket thing okay i was under stress and jill she's just an intern pressure prepares them for
09:18the real world the real world doesn't require us to forget our humanity it's easier to be kind than
09:23to go out of your way to spread negativity jill you've shown remarkable resilience and dedication
09:29your work has potential with proper guidance you can achieve great things here thank you sir
09:35leadership is not about pressure it's about guiding and supporting teams through challenges we failed
09:41you by not providing proper support and allowing toxic management to continue i've always wanted to
09:46contribute to learn and grow i just needed a chance oh and you'll get that effective immediately i'm
09:53making changes lisa i cannot allow your management style to continue it does not reflect our company
09:59values wait are you firing me because of an intern and a janitor i'm addressing your failure to
10:07embody the leadership qualities we value however i'm offering you a second chance you'll be placed on
10:13administrative leave effective immediately administrative leave during this time you must participate in
10:19leadership and sensitivity training your position will be reassessed based on your progress and
10:24willingness to adapt well i quit this company has been more trouble than it's worth good luck finding
10:30someone who will tolerate your high and mighty values don't slam the door on your way out
10:38jill effective immediately you're being promoted you'll be assigned a mentor and lead a project
10:44team this is your chance to demonstrate your capabilities with proper support really i thank you
10:53so much this represents a new approach we value all team members regardless of roller experience moving
10:59forward we prioritize supportive leadership i won't let you down i promise i have no doubt this meeting
11:06represents a turning point respect empathy and support are not optional they are the foundation of our
11:12success i'm committed to ensuring everyone here receives proper treatment welcome to your new role jill
11:18thank you mr campbell this means everything to me
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