00:01Can the performance of a government be measured?
00:05Uzbekistan believes it can.
00:07This year, 41 ministries, agencies and committees
00:10underwent an independent assessment
00:13more than doubled the number reviewed in the previous cycle.
00:16The assessments culminated in an awards ceremony
00:19recognizing ministries, agencies and civil servants
00:22judged to have delivered the strongest performance.
00:25Developed in partnership with the United Arab Emirates,
00:28the program evaluates how public institutions deliver services
00:32and manage resources.
00:34President Shavkat Mirzioev says public trust depends on
00:37whether reforms produce visible results in people's daily lives.
01:04Based on the UAE Government Excellence Program, the initiative has operated in Uzbekistan since 2019.
01:11Joint teams of Uzbek and Emirati evaluators spent months assessing ministries
01:16against criteria including digitalization, management systems and public service delivery.
01:22Mohammed bin Abdullah al-Girgavi, the UAE Minister of Cabinet Spheres, said
01:27the program is intended to help institutions improve performance
01:31and strengthen the delivery of public services.
01:34It was more about digitalization of the process, transparency of the whole process of managing.
01:38Are they systematic? Are they digitalized?
01:41Is there any lack between the understanding of the tasks at different levels, etc.
01:46The Ministry of Internal Affairs was recognized for public service delivery
01:51with officials saying that most services are now available online.
02:03Officials say reducing bureaucracy has become a central objective of the reform program.
02:09His Excellency the President of Uzbekistan launched the Zero Bureaucracy Program in Uzbekistan
02:15which focuses on eliminating bureaucracy in the country and in the government.
02:19Behind the awards and rankings, the broader objective is far more practical.
02:24Improving how state institutions work for ordinary citizens.
02:28Officials say the focus is on measurable change.
02:31Whether people can actually feel improvements through faster services,
02:35greater transparency and more effective governance.
02:38Roshana Lekbarova, Euronews, Tashkyn.
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