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Four in a Bed - Season 31 - Episode 02: Cae Court Hotel (2)
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00:00What's the man with this thing? You got the amp with me, have you?
00:03Four sets of holiday hosts, thus filthy, check into each other's places...
00:09Oh, wow.
00:10OK, that's cute.
00:11...and get to grips with one another.
00:13What was your dream when you were growing up?
00:15I probably wanted to be Spider-Man, to be honest with you.
00:19Today, guests turn on the waterworks...
00:22Go on, Steve!
00:24Oh, he's done!
00:25He's in! He's in!
00:27...as they battle...
00:28The rooms are fantastic.
00:30But very modern.
00:31They're generic.
00:32To be named Best Value for Money.
00:34Lacks personality.
00:36Did they want it to dance and sing?
00:44The second visit of the week is to Bridge End Midglamorgan and Kay Court,
00:49run by Steve Clark, who's joined in the competition by pal Andrew Smith.
00:53And it's a friendship that runs like clockwork.
00:56One thing that really bugs me with Andrew,
00:59is never, ever on time.
01:02We've almost missed planes.
01:04No way!
01:05I'm just around the corner means he's literally getting out of bed.
01:09Guests looking to take time out can choose from eight rooms priced at up to £200 per night,
01:15including breakfast, and meet a host restoring order.
01:18Kay Court Hotel remained dormant for probably five or six years.
01:23About eight, nine months ago, we breathed some new life into it.
01:26That has really taken off.
01:28We also have a Spanish-style restaurant here.
01:31That has really taken off as well.
01:32And this pair think they are competition-ready inside and out.
01:37So one of the uniquenesses of the place is the building itself.
01:40It's of Welsh heritage.
01:41Each room has a boutique nature, all equipped to the highest level.
01:46And the minute you walk in, you know you're coming into a high-standard venue.
01:50About to arrive are today's first guests.
01:52I like to come up with, like, really bad dad jokes.
01:57The ceiling's not that great, but it's definitely up there.
02:00Oh, for God's sake!
02:02Hitting the roof, our colleagues Fritha Jane and Justin Evans
02:06of Northup Hall Country House Hotel in Mould, Flintshire.
02:10On the last visit, Andrew outlined the accommodation.
02:14I think you'll be wild.
02:16You'll get the vibes as you go in there's a boutique hotel.
02:18But today, Fritha's still confused by the concept.
02:22I don't know what to expect with Stephen Andrews.
02:24They've described it as boutique,
02:26and boutique can be an excuse for it being a bit rubbish.
02:28They did plant that a couple of times.
02:30Yeah.
02:30I think it's either going to be charity shop chic or stunning.
02:37Look at that building.
02:39That is beautiful.
02:41Let's go inside.
02:42Let's do it.
02:44Hello.
02:45Morning, guys.
02:46Welcome to Kaikou.
02:47The price for the room is £140,
02:50and that includes our breakfast.
02:52Thanks very much.
02:53Cheers, guys.
02:59I expected more in keeping with the building.
03:03It feels a bit more chain hotel.
03:06Yes.
03:07Not boutique.
03:08As Justin and Fritha check the label,
03:10today's next guests are location scouting.
03:14This is Bridgend.
03:15Looks nice.
03:16Well, it's not Benidorm.
03:17Do you remember when you went there?
03:18Yes, I do remember when I went to Benidorm.
03:21We'll keep those stories under wraps.
03:26Resisting the Spanish Inquisition are Sean and Sarah Brady,
03:31owners of Silverfern Glamping in Aberystwyth, Ceredigion.
03:34On the last visit, Steve crowed about his continental cuisine.
03:39The restaurant and the hotel both have a Spanish theme
03:41that runs right the way through.
03:43Olé.
03:44So today, Sean and Sarah are counting the costa.
03:48I love Spanish food.
03:49I love a bit of Spanish tortilla.
03:51I hope that's on the menu.
03:53And you like a drop of sangria.
03:54Yeah, for breakfast.
03:58Florida.
03:59Welcome to Caico.
04:01The room is £180 per night,
04:04inclusive of our Spanish breakfast.
04:06Muchas gracias.
04:07See you later.
04:10Oh, wow.
04:11It's colourful.
04:12Looks brand new.
04:14With Sarah and Sean up to date,
04:16today's final guest is up for a ruck.
04:20Hello, Bridget and a little bit.
04:21I've been to the brewery field to watch some rugby games.
04:24Always had a great time there.
04:25So I'm looking forward to it.
04:28Ahead of the scrum is Paul Hooper
04:30of Hooper's Sandy Beach Guest Rooms, Swansea.
04:33Last time out when he hosted...
04:35Hiya, both.
04:36Welcome to Hooper's.
04:38Initially, guests were gawping.
04:40Oh, wow.
04:40Room with a few, for sure.
04:42Oh, wow.
04:42Look at this, Sean.
04:43Oh, wow.
04:44Light and airy.
04:45Look at that.
04:46Absolutely stunning.
04:48But on further inspection,
04:50for some, the stay came unstuck.
04:52It's like sticky stuff.
04:54I don't know what it is.
04:55I'm not impressed at all with this.
04:57Oh, look at that.
04:58Oh.
04:59And by morning, they were sounding off.
05:02So how did you sleep?
05:03The road noise is just too much.
05:06I had to shut the windows.
05:07It's like brand zatchie out there.
05:09So some feedback left Paul on a down note.
05:13So how did you sleep?
05:14I think a six.
05:16Two.
05:16It's about to be the lower two.
05:17Yeah.
05:18A tool.
05:19That is a shame.
05:21But today, the reviews aren't rankling.
05:24It was good to get the feedback.
05:26You learn a lot more from your failures than your successes.
05:29They give me some constructive criticism, which I'm taking on board.
05:36Hiya, boys and I.
05:37Hiya, Paul.
05:37Hello.
05:38Paul, how are you doing?
05:39How are you doing?
05:39Lovely to see you.
05:40You'll be staying with us in room eight.
05:43Room rate is £140, and that includes a full Spanish breakfast.
05:47Excellent.
05:48Cheers.
05:51Well, this is nice and great in here.
05:53It's looking good.
05:55With the hosts out of the way, the guests can judge Kay Court.
06:00These pillows look really luxurious.
06:02Nice and plump.
06:03Good quality curtains.
06:05Heavy.
06:06Yeah.
06:06First impression, they look lovely and clean.
06:08Two big pillows here.
06:10Yeah, they feel a good quality.
06:11I'm pleased with that.
06:12It's just one little hair there.
06:16Oh, it's lights.
06:17Can't hear traffic.
06:18It's a nice duvet.
06:19I quite like the fact that it's not too thick.
06:22The sheet's clean, but the mattress protector's got a stain on it.
06:25That's a bit of a miss.
06:25They should have changed that.
06:27I really like the hot chocolate.
06:28I like that it's Welsh.
06:30That feels quality.
06:31Yeah.
06:32But everything else is a bit budget hotel.
06:35It's clean, it's tidy.
06:36Yeah, that's all good.
06:37Love these lights.
06:38Not a mark.
06:39Great job from housekeeping.
06:41Oh, that's a good shower.
06:43However, this is a lovely bathroom.
06:47Wow.
06:48Pristine.
06:49Beautiful.
06:50It's got definitely a quality about it.
06:52It's an airy stone floor.
06:54It looks fantastic.
06:55Looks really clean.
06:57Yeah.
06:57The cleaner one's a medal.
06:58Yeah.
06:59I love this.
07:00Yeah, good quality.
07:02This is more boutique than anything in the room.
07:04Yeah.
07:04This bathroom, smacks of luxury.
07:07Room inspections almost over.
07:09Paul's in another dimension.
07:11Well, that's massive, isn't it?
07:13Ow.
07:14Justin springs into action.
07:16Bit firm.
07:17Bit firm for jumping, but I think for sleeping.
07:20I'm happy with that.
07:22And Sean has a proportional response.
07:24I'm not sure this is going to be adequate.
07:26Well, and the towel.
07:33Each year, Bridgend plays host to one of the world's biggest Elvis festivals.
07:38So today, hosts Steve and Andrew hope their guests won't be all shook up with a paddleboarding trip.
07:44I can't swim, so me and water don't get on.
07:48And I can't go near deep water, so you have to step up for both of us.
07:51I'll give it a go for the team.
07:53And with everyone appropriately attired, it's over to Instructor Kerry.
07:59My name's Kerry.
08:00I'm going to be taking you on the water for some paddleboarding.
08:03In a moment, we're going to size you up for your paddles.
08:05Pop your hand on the T-grip, and you're going to extend your arm all the way straight.
08:09Yeah, you won't need that for me.
08:11You've got a really good centre of gravity, mate.
08:13Don't worry about that.
08:14Oh, yeah.
08:15Every cloud and all that.
08:18As Sean's given short shrift, the first of the group hit the water.
08:23That low centre of gravity's working.
08:27Looking beautiful, and your pull.
08:30It's like a swan gliding along.
08:32Paddling back to Swansea at that rate.
08:34Well done, Andrew.
08:37Come on down.
08:39It's like a scene from the Titanic out there.
08:42You have the creek without a paddle, mate.
08:45It was good today to see Andrew and Steve just give it a good go.
08:48It was definitely outside their comfort zone.
08:51So, hats off to them.
08:52As the hosts find fans, Justin's in search of his sea legs.
08:57Don't worry.
08:58If you go in, you'll float.
08:59Don't worry.
09:00Don't worry.
09:02Justin, you'll be fine, mate.
09:03Honestly, just relax.
09:05Oh, he's on.
09:05He's on.
09:06Perfect.
09:08He got it.
09:09Couple of deep breaths.
09:11Justin, you've already done amazing just getting on it.
09:14I'll do it.
09:15Good effort.
09:15Well done for trying.
09:16Good lad.
09:17Well done.
09:17Well done for getting on.
09:20Well done.
09:21Huge positive was you getting on that board.
09:23I think you were phenomenal.
09:25The guy can't swim, and he pushed himself well outside his comfort zone.
09:29Shows a lot about his character.
09:31Yeah.
09:32Back on the bank...
09:33Go on, Sarah, have a paddle.
09:35Paul's not feeling deflated by past feedback.
09:38You're doing really well, Sarah.
09:40They've gone around the island.
09:41Here we go.
09:42You've got it.
09:46Oh, Paul's outstanding.
09:47Yeah.
09:48I didn't want him to be upset by the feedback, and I just hope it was taken in the right
09:52way.
09:53Go on, Steve.
09:54And with the afternoon floating to a finish...
09:57He's almost there.
09:58He's up.
09:58He's up.
09:59The hosts have made quite the splash.
10:02Oh, he's done.
10:03He's in.
10:04He's in.
10:04You do realise that the only two people that fell off were me and you, don't you?
10:08Yeah, we just hope that's our only failure.
10:16The second visit of the week is to Bridge End and Kay Court Hotel, where hosts Steve and Andrew have
10:23invited their guests down to their bar for a bevy.
10:25Here's to a great day and an even better night.
10:28Cheers, everyone.
10:29Cheers.
10:30Cheers, guys.
10:31And with tipples tasted, Fritha wants to down low on the deeds.
10:35So what is your relationship, and are you co-owners?
10:39Well, no.
10:40Steve will explain the business side of it.
10:42Yeah, I own this with a partner.
10:45My background's manufacturing.
10:47Couldn't have been further from a hotel.
10:49And this place become available.
10:52I've known Steve a long time, and considering there's no experience there, it was like...
10:58It's very different to running what I would call a normal business.
11:02Sometimes you think, what have I done?
11:04Yeah, I think we all think that, don't we?
11:06Yeah, and then you see the bookings are good.
11:08Yeah.
11:08That's wonderful.
11:10Your passion shines through.
11:12You can tell you give your everything to this place.
11:15It takes over your life, and I love it.
11:19Steve understands that passion's important in any business.
11:22It's going to be hard work, but passion will get you there in the end.
11:26Next, host Steve turns the tables.
11:29Let me flip that to you, mate.
11:31What's your background?
11:32I qualified as a plumber originally.
11:34My business led me into the position as a maintenance manager at a very well-known holiday company, and that's
11:41where I met Sarah.
11:42Glad you took that job, aren't you?
11:44I am glad I took that job.
11:46We've worked a series of jobs together until we got to the point where we said, let's go do this
11:52for ourselves.
11:52I had a dream to have a glamping site that we built ourselves.
11:56Three and a half years ago, we bought property with some land.
12:00I am living my dream.
12:02I was hoping that we would be going somewhere like yours.
12:06We genuinely hoped that we would end up in a glamping site, and I'm sure with these two, this will
12:11be decent.
12:13Dreams divulged.
12:14Sarah's intrigued by Justin's job history.
12:17So, what's your background?
12:19I joined the army from 16, but I ended up getting injured, and they put me in the officer's mess.
12:26I ended up doing a lot of high-end functions.
12:30Royalty was involved.
12:31Wow.
12:32So, I left the army, changed career, and that's where I am now.
12:36This is going to be intriguing, coming to yours.
12:41I'm sure he's going to have really high standards.
12:43Yeah.
12:43Yeah.
12:43Probably be like a military operation.
12:46Drink's done.
12:47It's all off to bed.
12:50That's hot.
12:51Coming out of the cold town.
12:52Oh, really?
12:53One way round?
12:54It should be hot on the left, cold on the right.
12:56Every plumber knows that.
13:04The birds are chirping in Bridge End.
13:07Pretty good sleep, yeah, but there's green LED lights that light up a little bit too much for me.
13:13Out on the terrace, Justin and Fritha are also reviewing the snooze.
13:18How was your firm mattress?
13:19It wasn't a bad sleep.
13:21Yeah, I was happy with that.
13:22I do like a comfy pillow, and as nice as they were, it's too hard, and I think I ended
13:27up with a little bit of a creaky neck.
13:29Back in his room, Paul's feeling exposed.
13:32The view to the window here is of the car park.
13:35Definite an issue of privacy.
13:38Downstairs, with breakfast prep underway, Steve and Andrew predict success for their Spanish-style scran.
13:45What we offer here is such a different breakfast.
13:48We're very confident in the Spanish theme.
13:50I think this is going to be the breakfast of peace.
13:52Yeah.
13:53And as the guests take their seats...
13:55Morning.
13:56Morning.
13:57How are you doing?
13:58Yeah, good, how are you?
13:58Oh, all right.
13:59The concept is contemplated.
14:02This looks amazing.
14:03Good-looking options on there.
14:05Definitely got the Spanish vibe.
14:06It all sounds lovely.
14:07A lot of vegetarian options.
14:10I'm fancying the veggie focaccia fiesta.
14:12A nice Spanish influence.
14:14This is a Spanish-themed restaurant, so broadening your palate.
14:18When in Spain?
14:18I think everybody was actually sold on the Spanish breakfast.
14:22Yeah, it did look Spanish-influenced.
14:25To look at a menu and have four or five different vegetarian options was really nice.
14:31Theme thrashed out.
14:33Veggie focaccia fiesta, please.
14:36Orders are taken.
14:37The vegetarian, please, but no tomato or asparagus.
14:41Yeah, that's no problem.
14:42So we've got a full English breakfast full of vegetarian.
14:46Selection's made, the kitchen swings into action.
14:50And the hot stuff is served.
14:54Here we are.
14:55So I've got the sangria realba here with scrambled egg.
14:58Here we go.
14:59Wow.
15:00Wow.
15:00I feel like I'm in the med.
15:01Here we go.
15:02Thank you very much.
15:03No problem.
15:05Olé.
15:08That's a perfect host egg, in my opinion.
15:11Beautiful.
15:12Eggs are gorgeous.
15:13Really nice scrambled eggs.
15:14Yeah, they are nice.
15:15A nice selection of roasted vegetables.
15:17Totally Spanish feel.
15:18I mean, Jonah, for me, the Spanish theme, the quality of the produce shines through.
15:24Which is good portion size as well, though.
15:26Absolutely, yeah.
15:27I thought the presentation today was excellent.
15:29Colourful ingredients, fresh and vibrant.
15:32I'm loving the eggs.
15:34I feel the bacon's a little bit overdone for me, actually.
15:37I think mine looked a little bit empty, because I'd asked for the tomato things to come off.
15:40I would have probably expected more mushrooms or more of something else.
15:44I don't really know what these are.
15:45I don't like meat replacements.
15:47I was expecting potatoes, and I had some sort of veggie sausage.
15:51I had no idea what that was.
15:53Yeah.
15:54Food grilled.
15:55Talk turns to whether the stay itself has sizzled.
15:58So what's everybody's view on the hotel overall?
16:01The building is amazing, but Justin's room, when we went in, didn't feel boutique at all.
16:07Felt more chain hotel.
16:10Lacked personality.
16:11To me, boutique is very individual.
16:14The rooms are fantastic, but very modern.
16:16Then generic.
16:17The bathroom impressed me more than the room.
16:21Initially, it was like, fair play, like, this is a nice building.
16:25And then you open the door, and it just doesn't match.
16:28Whether this is a boutique hotel or not, it's difficult for me to say, because I've not stayed in a
16:32lot of boutique hotels.
16:34But it certainly is a nice place to stay.
16:38Breakfast finished.
16:39It's time for the guests to tuck into their anonymous feedback forms.
16:43How were your hosts at Kai Court?
16:45Friendly hosts.
16:46Big ten for me.
16:47How clean was Kai Court?
16:50Small hair on sheet and stained mattress protector.
16:56Not a speck of dust.
16:58Cleaner needs a medal.
16:59Would have to be a nine.
17:01How were the facilities?
17:03Room doesn't match expectations of the building.
17:06Lacks personality.
17:07Hmm.
17:08Not boutique.
17:09Sex.
17:11The view out of the window of the car park, it could be an issue of privacy.
17:15Super quality bathroom.
17:16Tardis-like cupboards.
17:18I think I'm going to go for nine.
17:20Hot and cold, the wrong way around on the basin.
17:25Other than that, overall, I think it feels brand new.
17:27Yeah.
17:28And luxurious.
17:30Let's do a nine.
17:32How did you sleep?
17:33Slept well.
17:34Nice, firm mattress.
17:36Mm-hmm.
17:36I think the pillows are too firm.
17:38I'm going to go for a nine.
17:40I had an average to good sleep here.
17:43Typically, if I see LEDs, I have to try and cover them.
17:47LED lights distracting.
17:48I'm going to give an eight for that one.
17:50So, how was breakfast?
17:52I really enjoyed breakfast.
17:54Really good produce.
17:56Very fresh and colourful.
18:00Lots of choice.
18:03And different options.
18:04For vegetarians.
18:05It's a ten.
18:06Definitely a ten for me.
18:08Eggs, excellence.
18:10Bacon too crispy.
18:11Yeah.
18:11There were some things missing or things substituted for something I didn't actually then know what I was given to
18:17eat.
18:17Yeah.
18:18I'm thinking the seven.
18:20Final question.
18:21Would we stay here again?
18:23Yes, I would.
18:24Yeah, definitely.
18:25I'd come back.
18:26Would they stay here again?
18:27Yes, of course I would.
18:29I did sleep.
18:30It was quiet and it was comfy.
18:32I would stay here again.
18:33Yeah.
18:35Now the guests must pay what they think their stay was worth.
18:39Happy with that?
18:40I'm very happy with that.
18:41Okay.
18:42The cash will be kept under wraps until the end of the competition.
18:46But for now, Steve and Andrew get to hear the verdict on Kai Court.
18:50That's what we're here for, mate.
18:53How clean was Kai Court?
18:54Nine out of ten.
18:55Okay.
18:56Yeah?
18:56Okay.
18:57Small hair on sheet and a stained mattress protector.
19:01That's a little disappointing.
19:03We'll add that to the checklist.
19:04We'll put it on a checklist and we'll have a look at it.
19:05Yeah, yeah.
19:05And not a speck of dust.
19:07The cleaner needs a medal.
19:09Very pleased.
19:10How were the facilities?
19:12Nine.
19:12Very good.
19:13Hot and cold, wrong way round on the basin.
19:17Never heard that before.
19:18That needs rectifying.
19:20The overall look and feel is brand new and luxurious.
19:24I'm very, very pleased with that.
19:25How was breakfast?
19:27Ten out of ten.
19:28Fantastic.
19:29Really good produce.
19:30Very fresh and colourful.
19:32Chefs will be over the moon with this.
19:33Lots of choice for vegetarians.
19:35Fantastic.
19:36Exactly what we're trying to do.
19:38See you soon.
19:39Take care.
19:40Bye-bye.
19:41Bye-bye.
19:41Thanks.
19:42I think they'll stay again.
19:44Yes.
19:44Yes.
19:45Fantastic.
19:46That's what it's all about.
19:48Now we move on to the second.
19:51How were your hosts at Kai Court?
19:53Ten out of ten.
19:53We're doing well here, aren't we?
19:55Doing very well.
19:55Friendly hosts.
19:57That's what we're trying to do.
19:57We try, yeah.
19:58Yeah.
19:59How were the facilities at Kai Court?
20:01Nine out of ten.
20:02Great.
20:03View of the car park.
20:04It's difficult where the rooms are actually located.
20:08There's nothing we can actually do on that.
20:10Super quality bathroom.
20:12Happy with that.
20:13Tardis covered up means it's bigger inside than out, isn't it?
20:16Yeah, maybe there's a garlic or two running around.
20:19How did you sleep?
20:20Eight out of ten.
20:21A little bit disappointing, I'll be honest.
20:23Average good sleep.
20:25So they slept okay.
20:27LED lights distracted.
20:29Never had that before, so I don't know.
20:31I'll have to go down and check.
20:32Cheers, Paul.
20:33See you soon, boys.
20:34No case, mate.
20:35Bye, boys.
20:36Do you think they would stay with us again?
20:38I think they will.
20:40Yes.
20:41Two out of two.
20:42Good.
20:43Final feedback.
20:45Here we go.
20:46How were the facilities?
20:48Wow.
20:48Disappointing at six.
20:49Yeah.
20:50The room doesn't match expectations of the building.
20:53The build interiors are high.
20:56There's no ifs or bets about that.
20:58Lacks personality.
20:59Did they want it to dance and sing?
21:01Not boutique.
21:03Boutique means different things to different people.
21:05I think they're all very vague.
21:06So we'll find that out on payment day.
21:08How did you sleep?
21:09Nine out of ten.
21:10Okay.
21:11Slept well.
21:12Good.
21:13I'm glad they enjoyed the firm mattress.
21:16Pillows.
21:16Too firm.
21:17We need to have a variance in pillows,
21:19and I think that it might be something that we can bring in.
21:22How was breakfast?
21:24Seven.
21:24Bit lower than I would hope.
21:26Best eggs ever.
21:27Make chefs happy.
21:28Bacon too crispy.
21:30Spanish style.
21:31That's how we want it.
21:32Items missing from the plate.
21:34We need to apologize if that happened.
21:36Didn't know what I had been given to eat.
21:39Maybe there's not enough detail about all of the items in the meal.
21:44Safe travel.
21:46See ya.
21:48Do you think they'll stay with us again?
21:50Yes.
21:51Call for it.
21:51Let's hope so.
21:52Yes.
21:53Three out of three.
21:55That's not bad, is it?
21:57This is a fair price for what we do,
21:59and I will be surprised if we were underpaid.
22:04Next time when Sean and Sarah host...
22:06This is right up my street.
22:08I could live here.
22:09There's horseplay for the guests.
22:15But come feedback, are the hosts having a mare?
22:18The number of items are holding grease.
22:22Hmm.
22:23OK.
22:39The number of items are holding on.
22:41The number of items are holding on.
22:41The number of items are holding on.
22:41The number of items are holding on.
22:42The number of items are holding on.
22:44The number of items are holding on.
22:45The number of items are holding on.
22:46The number of items are holding on.
22:46The number of items are holding on.
22:47The number of items are holding on.
22:47The number of items are holding on.
22:47The number of items are holding on.
22:48The number of items are holding on.
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