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  • 2 days ago
All Stations across Mid and West Wales Fire and Rescue Service (MAWWFRS) are designated Safe Havens, providing a place of safety for members of the public who feel unsafe, threatened or afraid.
Anyone who feels they are in imminent danger or vulnerable can attend their nearest station, where our staff are trained and ready to provide support.
Safeguarding Lead, Jay Crouch, said: “Any member of the public can utilise the Safe Havens at one of our 58 Fire Stations if they feel unsafe in any situation.”
Since its introduction in 2021, the Safe Haven initiative has been an ongoing commitment to supporting members of the community in a wide range of circumstances, including those experiencing domestic abuse, mental health issues, or other forms of vulnerability.
©MAWWFRS

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00:00All of our stations are designated safe havens. If you feel unsafe, threatened or afraid, you can come to us.
00:08Our fire stations are welcoming places at the heart of every community.
00:13They are here to support you in an emergency or when you need somewhere safe.
00:19We're here for you 24 hours a day, every day of the year.
00:23If we're not at the station, call 999.
00:28Ask for the fire service and tell them you need a safe haven. Then give your location.
00:35Our control room staff will contact the crew and support will be on its way.
00:41Whether you're feeling vulnerable, at risk or need somewhere safe, our trained staff will listen, support you and connect you
00:50with the help that you need.
00:52We're here for you. Our station is your station.
00:56We're here for you. Our station is your station.
01:05We're here for you. Our station is your station.
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