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00:00Two males teenagers are trying to kick in the door of the bathroom near the tree ships
00:11on William Street requesting Garnie to call out to them. Do you know where you're going?
00:17Oh it's the bathroom in the park. Oh yes yeah.
00:30Oh my god. Oh my god, are they right? We have to stop that. Fuck's sake lads, get it ruined.
01:00You're not going to go into a job where everything's perfect. There is extra responsibility when you are front line.
01:07The drugs in the city is a massive challenge. It's a crack of coke.
01:12We only ever really deal with criminals and high-end criminals and people who don't want to engage with us.
01:17I'm daddy! Get the rest of it now. Don't fucking waste our time.
01:23Every day we go out, there's challenges. You never know what's going to happen.
01:28What was the reason for the night? Listen up there, will ya? Get up. You're round with the flowers.
01:34If he runs now and I run right, you take the car.
01:41They'll see us coming, they'll have spotters, they'll have watchers. They have plenty of security measures.
01:46After you're ringing back to the door!
01:48There's no union to the requirement of the committee. They need to be taken on to society for a while.
01:52You're fit, but not that fit.
01:54It's hard at times. Not everybody can do this job. It's not easy.
01:59It's not easy.
02:02It's nearly midnight, and Gardie, Ciara and Connor are five hours into a 12-hour shift.
02:20Our calls come in on a priority from one to five, and when it's at one, it's an emergency.
02:28That lady calling in saying that she was burgled, that's an emergency call.
02:32The caller is living at the above address. She's reporting that her house got burgled, and her foot is burnt, and the female is...
02:50Right. She's a woman who has her issues. She's being investigated at the moment for nuisance phone calls.
03:02She could ring the station 200 times a night.
03:08She would be what we'd call a nuisance caller. She could call us from 12 o'clock the whole way through till 7 o'clock in the morning.
03:14It's a huge issue. You could have someone that has an emergency trying to get through to us,
03:19and you have an individual on the phone clogging up the phones.
03:23It's sad, really, because you're thinking what's going on inside in her head.
03:36It's just up here.
03:38Up here?
03:39No. It's straight. There is either.
03:49As we pulled in, the ambulance service were pulling away and did not deem it necessary to take her back to University Hospital Watford.
03:57So it was in our hands then to deal with the situation at hand.
04:01Wild male flower.
04:03How are you?
04:05What's going on, Nike?
04:07I have to drink red, red wine. You'll be 40.
04:09Did you ever hear that song?
04:10I did.
04:11Where are you going?
04:12Did you ever hear Johnny Cash walk the line?
04:13No.
04:16Go back, you hug.
04:17No.
04:18No, I'll tell you where I'm going.
04:20You're going to the station.
04:21No, I'm not.
04:22I'm sick as hell.
04:23If you don't step in sight now, you'll be coming back to the station.
04:25One step, two step, three step.
04:27God help our neighbours because she'd be in the house at 3 o'clock in the morning with the music pumping and roaring and shouting by herself.
04:34There was no burglary that took place.
04:36She just said it over the phone. She thought it was funny.
04:39I can't stress enough how they're wasting resources from both us and the ambulance service.
04:44For the ambulance service, it's life or death, really. While they're dealing with her, there could be a call waiting for someone who has had a heart attack.
04:57It's really devastating because you're thinking, God, what if that was my mum or what if that was my dad? And they didn't make it.
05:04Are you going inside?
05:06Are you going inside?
05:07No.
05:08I'll tell you where I'm going now.
05:09Yeah, you're going to the station.
05:10What?
05:11You're coming to the station.
05:12You're going out.
05:13Oh, God, no.
05:14Oh, God, you don't do that.
05:15Can I be back at home?
05:16No.
05:17Stop resisting.
05:18I'm in my mother's grave.
05:19Watch your feet now.
05:20Watch your feet.
05:21And you didn't comply.
05:23No, I'm only to that garden.
05:24Sit down there.
05:25Go on.
05:26Good woman.
05:27Do you want to jump in the middle?
05:28Yeah.
05:30Okay.
05:34No.
05:35No.
05:36You can't get out now.
05:37You're under arrest.
05:38You're only back at home.
05:39You've got more than enough chances to go in home.
05:42Can I go in home now?
05:43No.
05:44I'm in the man's grave.
05:46Watch me here now, Ema.
05:47What?
05:48I can't go in later on the dirty rubber mattress again.
05:51You'll be out in six hours, okay?
05:53I think you've been locked up, do you know that?
05:55I know.
05:56I understand.
05:57This particular woman, she'll never learn, like, this is a regular occurrence.
06:02And, like, Ema there, she's an absolute sweetheart.
06:06Like, she's the nicest woman in the world.
06:08Do you know what I mean?
06:09So, Ema would have a lot of patience when it comes to that particular female.
06:19But there's only so much patience you can have.
06:21There's only so much patience.
06:25Following their arrest, the suspect is brought back to the station to be processed.
06:31How are you, me old flower?
06:32How are you, me old flower?
06:33How are you?
06:34How are you?
06:35Good.
06:36About that.
06:41When we bring her back, she gets processed like any other prisoner.
06:45She'll stay for up to six hours.
06:48She'll be checked every 15 minutes.
06:55You all right there?
06:58Yeah?
07:02Oh, you're okay.
07:05The knock-on effect, then, is the calls are building up from the city.
07:12Calling us for help.
07:14And we can't leave this lady until she's dealt with properly.
07:18Hello, guard emergency.
07:19Please don't call.
07:20It's being recorded.
07:21I can help you.
07:22It was a traffic accident.
07:23Is that correct?
07:24Okay, so we'll get the guard EOT there.
07:25What's your date of birth?
07:27I've got two robbery cars on the screen, lads.
07:29There's an Indian male after being attacked earlier.
07:32They are frustrating.
07:34If you arrest someone like this, you know you're going to have to deal with them again.
07:38Some of these individuals could have a hundred charges up in front of the court,
07:43all for the same section 4 public order, section 6 public order.
07:46Unfortunately, all we can do is get them before the court.
07:49And it's up to the judge at that stage.
07:51I think it's going to be a busy night, Eden.
07:52I hope it is.
07:53I haven't had a busy night in a long time.
07:54I think it's going to be a busy night, Eden.
08:18I hope it is.
08:19I haven't had a busy night in a long time.
08:24Oh, we need to go down to this one one day.
08:28I know, yeah, but I'm just going to drive through the town first.
08:31Well, our social worker is waiting now.
08:33Sorry.
08:35It's 7pm in Castle Blaney,
08:37and Gardaí, Stephen and Aidan are just starting their shift.
08:41Before going on their nightly patrol,
08:43they are calling to a young woman that has come to their attention
08:46and is in need of help.
08:49We're going to a person here at the minute that...
08:52has had a troubled childhood.
08:59For a long time there, we were getting, like, nuisance 999 calls,
09:02which was wasting probably a lot of Garda time and ambulance service time.
09:06There's an awful lot of time being spent here dealing with phone calls.
09:12Some days there might have been three or four calls a day.
09:16I kind of took it upon myself to, I suppose,
09:19find the answers to the questions as to why we were getting so many calls.
09:22When I got to know the person, I soon came to the realisation that this person probably shouldn't be living independently.
09:33But we're guards at the end of the day, we're not social workers.
09:36So that's why I suggested the joint agency approach.
09:43We had a joint agency meeting then, actually, yesterday.
09:47During the joint agency meeting, it was disclosed that this person has been extorted out of money
09:54and never felt the courage to come to the guards about it.
09:59But I think by showing her a wee bit of support, she's been able to open up to us.
10:07With the revelation of the potential financial exploitation,
10:12Stephen's nuisance phone calls investigation has just developed into something much more serious.
10:18Well, how are you? We meet again.
10:21The reason why I'm standing here in your house is because of those 999 calls back in October.
10:27But you were dealing with this then behind the scenes and very few people knew about it.
10:32And I know from talking to you in the meeting that you have a high level of fear when it comes to this person.
10:37I have, like, a really hard time saying no to her.
10:41This isn't cash-related. It's what's tracked on bank accounts.
10:48On Revolut, you can actually see the total she sent, and it's over 3,000 euros.
10:53This person was basically coerced into handing over the money in excess of 3,000 euro.
11:00To me, when I first got the initial report, it was somebody playing on her vulnerabilities,
11:04which I knew myself existed at that time.
11:06Last Saturday, I've seen it for the first time.
11:11You get phone call, if you don't answer it, it's on to another app, it's on to another app, it's on to another app.
11:17It's just, it's actually non-stop.
11:19Horrendous.
11:20Like, you were crying.
11:22You were naming things you were going to do to yourself.
11:25The pain and the anxiety and the stress that has built in you in the last 12 months because of that isn't fair.
11:36It's not right, and you now have the ability to make it right.
11:40Do you want to make a complaint about this?
11:43Yes.
11:44It's up to me to gather the evidence to try and convict that person, all right?
11:50Yeah.
11:51And it's about you trusting me and doing that.
11:55I think it's important that your response is immediate, no matter what you're dealing with.
12:00Given the initial report, the suspect is potentially looking at a custodial sentence.
12:04With the victim agreeing to move forward with the investigation, Stephen obtains a warrant so he can seize the suspect's mobile devices to search for evidence of the alleged offence.
12:21I felt it was quite a significant amount of evidence to be gleaned from the person's phone.
12:32I suppose that was the starting point for me getting to know the suspect.
12:37We have arrived.
12:44Open the door.
12:46Can we come in for a second? We're here on a search warrant. The offence that I am investigating, right, is Section 7 Deception, which is fraud. It's all too revoluted. As of January of this year, there has been money sent to me.
13:04Okay, we can see it. It's in black and white on statements. The reality is that I am now dealing with someone that any time she was asked for money was in fear that if she didn't send that money, that something was going to happen.
13:25I'll be frank, right? You deal with a suspect in an investigation and you have the impression the suspect's a bad person. The reality is when you break it down, there was also a vulnerable person on the other side of this investigation.
13:46We all know there's an organised crime gang operating in County Monaghan. I'm going to block this oncoming car now.
14:06The next step would be to piece together the information from the phone download.
14:10It's mad, eh? It's actually mad.
14:20In Monaghan, Stephen's investigation into the alleged financial exploitation continues as he speaks with the suspect while serving a warrant to seize their mobile devices.
14:30I don't believe that you intended to ruin someone's life. I don't believe that. But over a three month period, you made over 489 phone calls to this girl. The majority of those phone calls is looking for money.
14:47We have to investigate where this money. We have to investigate where this money went to. The search warrant allows me to take the phone to be downloaded.
14:55Do not think your whole world is coming down around you. I know it might feel like that, alright? But I have to get justice for the person that has made the complaint.
15:04Oh, lordy.
15:14When I sat with the suspect for their side of the story, we soon established that the majority of the calls were actually out of concern.
15:25You have two people, okay, that have serious concerns for each other's mental health and well-being. And then we have the extortion.
15:41The next step for me now would be to piece together the information from the phone download.
15:46So what I can see here is notes that were made on the phone. But we can also see from the download that these have been deleted by the suspect, but have been retrieved on the download.
16:04And one of them is an apology in writing to the injured party for what they had done.
16:10I want to start off by saying thank you for everything. Thank you for being the best friend a girl could ask.
16:16And one that says sorry for messing things up. And please know I never ever meant to hurt you in any way whatsoever.
16:21It's mad, eh?
16:25It's actually mad.
16:28It's actually incredible when you read something like that because you know the person writing it knows they've done wrong.
16:34Knows that the day is coming that they're going to get caught for what they've done.
16:37But still that concern is there where they're sitting down and writing a letter to that person.
16:43At that point, that changes things.
17:00Crime figures for 2025 showed a notable decrease in serious crimes such as murders, burglaries and kidnappings.
17:07However, there has been an exponential increase in crimes involving thefts and shoplifting.
17:13These types of crimes are at their highest level in five years and thefts from shops have increased by 8% in the past year alone.
17:20PHONE RINGS
17:23We see Alpha 101 control.
17:24Sorry, 101. I just contacted a person reporting there from Tesco.
17:27The security guard is back in Tesco Car Park, he says the SO got confrontational.
17:30Roger, we'll head that way.
17:31He says the SO got confrontational.
17:34Roger, we'll head that way.
17:39Security reporting theft of alcohol 34.
17:42You are from store at 20 to 5 today.
17:46I have a description.
17:48Black trousers, black jacket, blonde hair,
17:50black and white runners.
17:54We deal with a lot of shoplifting in Mortford,
17:57whether that's off-licences,
17:59shopping centres, clothing stores, jewellery,
18:03you name it.
18:04SCAL4-102 from Claude, SCAL4-102.
18:12We have a lot of juveniles.
18:14They're not working.
18:15They don't have an income.
18:17They might like something that they see
18:19and they just chance their arm and steal it.
18:26Is the security guard back here?
18:28Yeah, sit sat at the door.
18:33CCTV is absolutely crucial.
18:40It is very, very, very hard to identify a shoplifter
18:44if there is no CCTV.
18:48Do you have a picture of his face?
18:50Do you see any turns there?
18:51Yeah.
18:52I'm not going to get a face from that direction.
18:53OK.
18:59Is this guy here?
19:00Yeah.
19:01I know him.
19:02I recognise him.
19:03Yeah, that's a man.
19:04He done a robbery there recently.
19:05On the bus.
19:06Yeah.
19:07Yeah.
19:08He's dangerous.
19:09Yeah, he is.
19:10You've got to be very careful of him.
19:11He'd be known to us.
19:12He's been arrested and detained multiple times before.
19:14He took a liter bottle of Captain Morgans
19:17and put it into the backpack and just walked out the door.
19:21Yeah, that's definitely that lad.
19:22Yeah.
19:23A lot of the time, they're doing it for the bus.
19:25They enjoy the trill.
19:28In Monaghan, Gardaí are also dealing with a spike in alcohol theft,
19:31with smaller shops bearing the brunt of this growing issue.
19:35Shoplifting is very common.
19:36Let's probably look at the price of alcohol going up with the minimum price.
19:55Alcohol is not as affordable for people that are drinking it everyday as it once was.
20:04Their only other option is to, unfortunately, shoplift it.
20:13In 2024, on Gardaí Cána launched Operation Charga, with a focus on prosecuting shoplifters
20:20and protecting retail staff.
20:22In the first 12 months of its launch, the operation saw 8,640 people arrested,
20:28many of whom had carried out multiple offences.
20:31What?
20:32What?
20:33What?
20:34What?
20:35What?
20:36What?
20:37What?
20:38What?
20:39What?
20:40What?
20:41What?
20:42What?
20:43What?
20:44What?
20:45What?
20:46What?
20:47What?
20:48What?
20:49What?
20:50What is the chicken down his jocks that time?
20:51What?
20:52What?
20:53What?
20:54What?
20:55What?
20:56He's got a big chicken out of the fridge and threw down his jocks on running out the door.
20:59Jeez, no.
21:08Right.
21:09This man just wants to speak with you for a second.
21:12So I'm here to arrest you on suspicion of Section 4 theft from a **** off license back in October.
21:18You never thiefed.
21:20All right, look, we're going to just bring back station and look, we'll just go through the whole process, okay?
21:24Yeah.
21:26So you've been arrested on suspicion of theft, okay?
21:31As you're 18 or over, you may, on request, have a solicitor and another person named by you notified that you're in custody.
21:38Despite the targeted response by Gardaí, shoplifting still remains stubbornly high.
21:44It's going to be a quick search for a raise.
21:46According to estimates by the Irish Small and Medium Enterprise Association, these crimes are costing retailers more than 1.62 billion euro a year.
21:57In Limerick, shoplifting incidents are a constant for Gardaí working in the city centre.
22:11Many of the cases are driven by people dealing with addiction, with a number of repeat offenders perpetrating numerous thefts on a daily basis.
22:19We have, I'd say, between five and ten prolific shoplifters.
22:27We have to go download CCTV, take statements, follow up, try to find this person, try to arrest this person, try to get it to court.
22:34Whereas you could be using your resources elsewhere in the communities, it's just frustrating.
22:40I think that's really, really frustrating.
22:42Alpha 103, control.
22:45103, Tesco, Arthas, keep her on.
22:48We have a shoplifting, a very aggressive female board.
22:54Hey, lads, how are you?
22:55How are you for a second?
22:55Do you want to go into the back with her there?
22:57I won't go.
22:57Why not?
22:58I'm not about to, I have to go in there.
23:00Okay.
23:00I'm not going to talk, aren't you?
23:01On arrival at the scene, there was a female, and I know this female, she's a known shoplifter to us.
23:07Alpha 103 there to Alpha 101, please.
23:09How are you doing, sir?
23:10All right.
23:11That's put on now.
23:12There's only a chance we can get the van up here to Tesco, please.
23:15As we arrived, she's seen us, she fell on the ground and started showing tantrum.
23:22Action.
23:23You're not going to be fooling anybody, all right?
23:25She was faking a seizure, so eventually I told her, look, stop, we have to carry on.
23:31Stop!
23:32Get off me!
23:33Let's cut the shit here now.
23:34Right, I'm sorry.
23:35I know you are.
23:36All right, I'm just going to get it sorted now, all right?
23:38So relax, please.
23:39Come on.
23:40I'm trying to get away with me.
23:41I know.
23:42I won't.
23:43Have a chat in a sec, right?
23:44If I can, I get it all sorted properly.
23:46Quickly, okay?
23:47She tried to take three or four bottles of whiskey, so what I believe there is she was
23:52probably speaking to someone earlier on, they probably told her, oh, look, I need four
23:55bottles of whiskey.
23:56I'll give you X amount if you get me four bottles of whiskey, so she was robbing to order.
24:00That's really neat.
24:01This prolific shoplifter could get 20 weeks in prison.
24:05Unfortunately, there's not enough room.
24:09They may do one week in prison, and I'd say they would have a theft committed within
24:15A prolific shoplifter could get 20 weeks in prison.
24:20Unfortunately, there's not enough room.
24:22They may do one week in prison, and I'd
24:25say they would have a test committed
24:27within half an hour on their release.
24:30Well, any needles or sharps?
24:31No.
24:32All right.
24:33You sure?
24:33Because of them.
24:34OK.
24:35Does the pipe in here, is it?
24:36Yeah.
24:37This drug problem, it is a very big issue.
24:44You see young kids, young people suffering from it.
24:49And it's become a circle.
24:56What did you say?
24:59I know.
25:00What were you taking?
25:03Leave me that stuff now.
25:05No.
25:06Stop them.
25:07I love to see them get out from that circle.
25:10I want to see them be part of society,
25:13because it seems like society is just pushing them away.
25:21You do feel awful sad for them.
25:23They're in and out of the station.
25:24They're literally in, out, in, out.
25:28You'd love to get the treatment, but at the end of the day,
25:30the person has to want the treatment before they can get the treatment.
25:34Like most towns in Ireland, Castle Blaney in County Monaghan has a drug problem.
25:52It's a national epidemic that has been felt at a local level.
25:55Folks, listen, we'll play on with this.
25:56It's only going to take five, ten minutes anyway.
25:58Garda Aidan Quinn is heading up an operation that is targeting an organised crime gang synonymous
26:09with operating cannabis grow farms across the north-east region of the country.
26:13We all know there's an organised crime gang operating in County Monaghan.
26:18This organised crime gang has potentially access to a firearm.
26:24So the ASU will do what they do to start the breach and secure the premises before we go in.
26:30Confidential information which I've received is that cannabis plants have been cultivated
26:35and stored in the rented property.
26:37Over the last couple of days, surveillance has been carried out.
26:40We've noticed that there's somebody at the house between 11 and 12.
26:43So once there's a body on site, that's when we're going to rock and roll.
26:48We'll be focusing on the house for any drugs.
26:51But also more importantly, I'm looking for financial documentation,
26:55anything that has credit unions, bank statements, anything like that,
26:58any names in the house.
27:00Any last questions?
27:10The search in Casablanay for the grow house,
27:12it was part of an intelligent-led operation that was going on
27:17for 15 months prior to the actual search.
27:23You be safe now, sweet pea.
27:28You have the warrant.
27:31I do.
27:33Here we go, Joe.
27:43You never know who you're going to deal with.
27:45You never know the type of person that could be tasked with mining such a property.
27:56ETA about 20 seconds, not even 20 seconds.
27:58That's the house on the right that we're searching.
28:00I'm going to block this oncoming car now.
28:03I'm an immigration officer, as you can see.
28:06You were born in Zimbabwe.
28:07Yes.
28:08You've been here since last year, June last year, and you've never registered.
28:09No.
28:10If you do not leave, we will try and locate you, arrest you and deport you.
28:13Holy God, look at all this stuff we're growing cannabis.
28:14Probably in excess of 50 or 60 plants was there.
28:15I'm an immigration officer, as you can see.
28:16I'm an immigration officer, as you can see.
28:17You were born in Zimbabwe.
28:18Yes.
28:19You've been here since last year, June last year, and you've never registered.
28:20No.
28:21If you do not leave, we will try and locate you, arrest you and deport you.
28:22Holy God, look at all this stuff we're growing cannabis.
28:23Probably in excess of 50 or 60 plants was there.
28:30It's midday in Castle Blaney, and local Gardaí are carrying out a raid on a potential growhouse
28:35deep in a remote rural location.
28:36They suspect it's linked to a notorious crime.
28:38I don't know.
28:39I don't know.
28:40I don't know.
28:41I don't know.
28:42I don't know.
28:43I don't know.
28:44You've been here since last year, June last year, and you've never registered.
28:46No.
28:47If you do not leave, we will try and locate you, arrest you and deport you.
28:49Holy God, look at all this stuff we're growing cannabis.
28:51They suspect it's linked to a notorious organised crime gang.
28:54The owner of the property is not aware that it's been used for any illegal activities.
28:59Sorry, we'll have this road blocked for a couple of minutes.
29:02You can turn round and go round that way.
29:04The owner, let's run for years now.
29:05It's been a serious situation.
29:06It's been a serious investigation.
29:08Do I have to go right now?
29:09Woo-hoo!
29:10Dyck!
29:11Yeah.
29:12Thanks.
29:13Yeah.
29:14Roger.
29:15They're all good.
29:16They're all good.
29:17Yeah.
29:18They're all good.
29:19Yeah.
29:20Fuck you's sick.
29:21It's not a fucking thing.
29:23It's not a fucking thing, it's extremely frustrating because it's a lot harder than to get a conviction when there's nobody in the house.
29:32Negative for people anyway. Right, we're going to tear this house apart.
29:38Is there a screwdriver down there? Just use some brute force, I think.
29:44Fat lad in the attic.
29:54Anything up there, no? Holy God, look at all the stuff we're growing cannabis.
30:03It's a broken down cannabis factory.
30:09It's the fertiliser for growing the stuff.
30:12You'd imagine there's probably an excess of 50 or 60 plants was there at a time.
30:18Something spooked them, so...
30:22The substantial size grow house has broken down within the last 48, 72 hours.
30:27It's frustrating and pissed off, basically, because ideally you want to get a body, you want to get the plants, you want to get somebody here,
30:34but it's a cat and mouse game, but we're two or three days late.
30:38Between October 2023 and the time when I did the search, there was nine grow houses got in Monaghan.
30:48That's a small part of the country.
30:50There's plenty intel here in Inua.
30:55What?
30:57These are all his bank statements.
31:02What dates and that.
31:05Those receipts from a business that specialise in growing exotic plants.
31:11There's a balance of 1,485.
31:16Do you see all the invoices that were in there for the similar things to this purchase invoices that were two grand, three grand, all over the last while all for...
31:24We leave them in the kitchen table and we go through them when we want them.
31:28You could see 15,000 euros spent on getting the equipment.
31:33That gives us another avenue to investigate, to look at who's financed the farms.
31:39It's still an ongoing investigation.
31:41There's people that we're interested in speaking to.
31:44That's the thing about drugs operations.
31:47It's a marathon more so than a sprint.
32:03In Limerick, the city's immigration unit are getting ready for an early morning operation.
32:08The team will set up checkpoints along main commuter routes in and out of Limerick City with a focus on checking the immigration status of drivers and passengers on their morning commute.
32:22Our immigration unit has completely changed in the last 12 months.
32:27We're an investigation unit.
32:29Prior to that, we were full-time registrations.
32:32We were always inside and now we're out.
32:35We're going to visit your workplace.
32:37We're going to be stopping carriers.
32:38It makes people aware that we're out there.
32:41Immigration into Ireland has risen rapidly in recent years, which has placed an extra emphasis on the work of Van Gardaier Corner's immigration units.
32:51Changes to the immigration unit structure has freed up over a hundred Gardaí to carry out nationwide immigration checks and targeted operations.
33:02How are you doing?
33:03How are you doing?
33:04How are you doing?
33:05How are you doing?
33:06How are you doing?
33:07How are you doing?
33:08How are you doing?
33:09Good.
33:10Have a good one.
33:11I'm an immigration officer, as you can see.
33:12So this is your driving license, okay?
33:13Yes.
33:14You were born in Zimbabwe?
33:15Yes.
33:16Okay.
33:17What passport do you have?
33:19You have Zimbabwean passport?
33:20Yes.
33:21Do you have an IRP card?
33:22Yes.
33:23May I see it, please?
33:24Any person that arrives in Ireland that's a non-EU and is over 16 years of age requires an IRP card.
33:32And you carry that card with you at all times.
33:34It just shows your legal status in the country.
33:37It's great when everything is in order, isn't it?
33:41Good morning.
33:42Hi.
33:43How are you?
33:44I'm an immigration officer from the Gardaí station.
33:45How are you?
33:46Good now.
33:47You're Irish?
33:48Yeah.
33:49You're Irish.
33:50That's okay.
33:51And yourself, do you have your driving license?
33:54You're not driving, obviously.
33:56What country are you from?
33:57Brazil.
33:58Brazil.
33:59May I see your IRP card as some identification, please?
34:03Your IRP card?
34:05That's what I'm looking for.
34:06My IRP card, you know, in Australia.
34:09Does he not have one?
34:10Yes, but I can't find one.
34:13Okay.
34:14What are you doing, or what are you doing in Ireland?
34:18Student campus.
34:21You're a student?
34:22Yeah.
34:23Where?
34:24Student campus.
34:25You're a student campus student.
34:27I'll come back to you in two seconds, okay?
34:30I'm just going to check the computer for his history.
34:34Students come in, and they do eight-month courses.
34:38You can do three of those, which allows you to stay for two years.
34:41For their student visa to remain valid, they must attend college and register with Angarda Shea Khanna when they enter the country.
34:50In June 24, email from student campus via student was expelled due to bad attendance 76%.
34:56And that was June 24.
34:58On checking their records, the investigating Garda discovered the suspect is not a student and has never registered with them.
35:08Richard, a quick word which is there for a sec. Passport.
35:11My passport is in the house.
35:13You've never registered with Angarda Shea Khanna?
35:14No, Harry.
35:15No.
35:16You've been here since last year, June last year, and you've never registered?
35:18No.
35:19So we're going to have to get proof of your address, okay?
35:22Okay.
35:23All right?
35:24Okay.
35:25Yeah, you can sit back in, okay?
35:26Do a server 14 on him and get him to come in maybe tomorrow.
35:35If you service section 14 on him, that means you ask him to reside at a certain place and that he come to visit you at a Garda station at a specific time.
35:45Failure to do either of those, there's a power of arrest.
35:48Tomorrow, just make sure that he comes in to us tomorrow, okay?
35:51If he doesn't come, there will be other consequences than down the road, okay?
35:54See you tomorrow.
35:55See you tomorrow.
35:56Make sure you're there.
35:57Bye.
35:58Bye.
35:59Bye.
36:00Bye.
36:01Bye.
36:02Bye.
36:03Bye.
36:04Bye.
36:05Bye.
36:06We could automatically just apply for a deportation order for him.
36:10That doesn't serve a purpose in that it may take a year to get that.
36:14The other way we can look at it is get a supervised exit in that we offer him the chance to go home voluntarily.
36:20This gives him a chance to write right as wrong or not.
36:27In 2024, the total number of people who departed Ireland under deportation orders, including enforced and voluntary returns, was 1,116.
36:39The following day, members of the immigration unit are waiting to meet with the Brazilian national they encountered at yesterday's operation.
36:51He's expected to provide documentation to prove his immigration status.
36:56Hi.
36:57How are you today?
36:58You were able to translate for him.
36:59There's no problem.
37:00Yeah.
37:01That's fine.
37:02Can I have a look at your passport?
37:03Okay.
37:04I'll be keeping this today.
37:05Okay.
37:06You came in through Dublin airport.
37:09And you got a stamp.
37:13Yeah.
37:14And the stamp told you to go to a Garda station before the 10th of January and to get your IRP card.
37:21Did you do that?
37:22He didn't do it.
37:27You're from Brazil.
37:29Yes.
37:30You're working.
37:31You have no permission to work.
37:33You have no permission to be in the country.
37:35Seeing as you've broken all these, I can apply for a deportation order for you.
37:40When you get a deportation order, you will get notification of it.
37:43And if you do not leave, we will try and locate you, arrest you, and deport you.
37:49Once a deportation order is issued, you must leave.
37:53And it's there forever.
37:54If you are deported, you can never return to Ireland.
37:58Your chances are gone.
38:01The other option is that you may leave the country of your own free will.
38:05It's called a supervised exit.
38:07One of my immigration officer's colleagues will meet you at the airport.
38:10They will supervise your exit, departing the state.
38:15The choices are his now at the moment.
38:18This gives him a chance to leave the country voluntarily and he may come back again legally when he has documents in order.
38:26Do you want time to think about it?
38:28Or have you made a decision now which avenue you want to go down?
38:35I want you to go.
38:38Okay. All right.
38:39This was never really a long time for him.
38:41I think he just came to make a point and go home.
38:44Okay.
38:45We tried to give them a chance, especially the students, because some of them are just trying to make a living.
38:50And they've overstayed.
38:52They've been making a few bob, able to send it home.
38:55But at the same time, we're immigration officers.
38:59They're the laws of our country.
39:01That's what we've got to do.
39:03As Stephen further examines the digital evidence downloaded from the suspect's phone, a motive for the financial exploitation starts to appear.
39:24There was definitely evidence there to suggest that some of the money was being used on gambling.
39:35With an apparent motive now established, Stephen calls the suspect.
39:40Due to the sensitive nature of the case and the vulnerabilities of the people involved, he's determined to resolve it as soon as possible.
39:49How are you feeling?
39:51Now, look, don't be scared, first and foremost.
39:56Look, we'll be straight with each other, right?
39:58I'm being honest with you and you be honest with me, okay?
40:00There is an issue there in relation to money and how money is spent and what money has been spent on.
40:06You have so much promise in your life that if you take the steps now to start to learn how to manage that,
40:14and how to stay away from casinos, then you will get to a point where you can live a fully independent life.
40:20And then you're not turning to friends to look for money off them.
40:25This is the problem here.
40:30You don't have to be apologising for crying.
40:34Right? I get how this is having an effect on you and I understand that.
40:37What's your biggest worry at the minute?
40:44Mm-hmm.
40:46Right. Take that out of your head.
40:49Okay, you're not going to be going to jail.
40:53You've never been in trouble with the guards before.
40:56And I hope that this will be enough for you never to do it again.
41:00In an effort to resolve the issue, the suspect's family have agreed to pay back all the money that was taken from the victim.
41:08All I can say to you is I was talking to your grandmother today on the phone and she has explained to me the process of the payment plans.
41:16If those steps are taken, I will use that in my file and show that you're supporting the investigation and know that you've done wrong.
41:25You want to be leaving this whole situation with a clean slate, no debt, owe nobody any money.
41:31And then you'll be able to move on with your life.
41:34Is that fair enough?
41:38Talk to you about.
41:42When you deal with people with vulnerabilities, it's not necessarily a badness in the person that makes them commit a crime.
41:48It's perhaps a lack of knowledge of day-to-day life and you have to deal with the suspect the same as you deal with the injured party.
42:01With a resolution to the financial exploitation case now in place, Stephen sits down with the victim and their care worker one last time to ensure they are happy with the outcome of the investigation.
42:14Where we are currently in the investigation is that today will kind of be the start of the end of it, all right?
42:24But I want to make sure that you're okay with how things have gone.
42:30Are you happy about receiving the money back that you're receiving?
42:34Yeah.
42:36Did you think that had ever happened?
42:38No.
42:39That kind of shows that there is remorse, so they're not going to be arrested.
42:45Personally, I would like to see them getting a caution.
42:50Do you think you're in a better place now than you were before you made the report?
42:57Yeah.
42:58Definitely.
43:00And what do you see that's, was it different now than it was before?
43:05I have time to do really on edge all the time. I actually feel safe.
43:11Good stuff.
43:13Yeah.
43:15Do you think that you're starting to get your life back?
43:17Yeah.
43:19Are you enjoying it?
43:20Yeah.
43:22Right.
43:23I'm purposely not going to be calling up to you. Right?
43:26I just want you to see what life is like without the uniform around. Right?
43:31You don't need us there all the time.
43:34But it's massive for you.
43:36Because those meetings and stuff where I pushed your case and you were there,
43:41and the two of us together says, you can do it. Right?
43:44You're proving it.
43:46You're proving it now.
43:47It's about you showing them that you can be this person.
43:53Right? Which is yourself.
44:02Twelve months before this report was made, it was well up on a hundred calls to this person.
44:07And in the last 18 days, there hasn't been one. Do you know? So it has completely done a U-turn.
44:17No, she's a total different person than when I would have met back in October.
44:23Yeah, that's, that is job satisfaction. That's what I joined the job for.
44:36When you're dealing with vulnerable people, it's very important to keep the door open to those people.
44:41Because the problems still exist. And if you're the support before this issue arose,
44:46you have to be in a position to be the support after it.
44:54At times, obviously, it's a very serious job, but I personally get a really good kick off, like, you know, helping people.
45:05If you go to a doctor, the doctor will take one look at you.
45:08They're going to say, Jesus, no, you need to go to the hospital.
45:11If you don't want to go out on your own, we can call an ambulance here.
45:16I've no problem doing that for you. That's not a problem.
45:19You know, affecting people's lives, maybe just in the slightest of way, but it makes you feel good.
45:25Like, if you come home and you feel like you've put in a good shift, you've done something well, you've helped someone.
45:29We were just doing a patrol. We noticed this glass.
45:32You do a great job. Thank you.
45:34Oh, thanks very much.
45:38You have to understand, I suppose, what the job expects of you.
45:42So, Leopard never changes his spots.
45:46I know he's your grandson and all, but he's causing you trouble.
45:50You're aggressive on the street. I have every friggin' right.
45:53And I've already asked you your name and address, and you haven't told me.
45:57They call us every name under the sun.
45:59But once they become a victim of crime, we're the first person to call.
46:05You can be put in a situation where you see things that no human being would like to see.
46:24You're dealing with so much trauma, so much not nice stuff, that, like, it's great when you have great people around you.
46:35That was awesome.
46:39Something might have came out on the news, and you have families saying, well, are you okay? Like, but, of course I'm okay. Like, I have 20-odd people with me at all times, and we're all going through the same thing.
46:50Well, howdy. How are you doing? Good.
46:53There's a nice crowd down at Dolan's.
46:55Oh, yes. I know. Dan's out.
46:57They're nearly coming like your brothers and sisters in one sense.
47:01Pink bonnie cloud.
47:07It's burnt all right.
47:09Most of the few marshmallows.
47:12That's your family. For those 12 hours, you'll do everything to help each other, protect each other.
47:18Guards do get emotional. Guards do react. You know what I mean? You're human.
47:26You're human.
47:56You're human.
48:05I didn't lie because it's an emerging the strength in the которой you.
48:11You're more than I am.
48:12But as people locale that you'll find.
48:15They won't even reject.
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