- 13 hours ago
Bar.Rescue.S10E04
Category
📺
TVTranscript
00:06for over 30 years john tapper has traveled the country saving hundreds of bars from failure and
00:13ruin now he's heading to bowling green kentucky to attempt to rescue alley cat bar and grill
00:21either you are lazy or you're a total fool i'll find out tomorrow in april 2024 chase martin and
00:30his business partner bought alley cat bar and grill as a favor to the previous owner previous
00:36owner came to us let us know that she was selling the bar you know she was going through some
00:40health
00:40issues initially chase was hands off as his partner ran the day-to-day operations when we looked at it
00:47we're like well it's not doing great right now but we think there's has a lot of potential but chase's
00:52plan for passive ownership would soon come to an end so my uh partner that i had when we first
00:59started
00:59the bar he had some issues and he just asked me to purchase his share out of it now it's
01:05just me
01:05becoming the sole proprietor wasn't the only problem with chase's new ownership status as a business
01:12owner i have experience as a bar owner no i've never worked at a bar so chase turned to his
01:19manager
01:19becca trusting her to run the business in his absence take this i got it are you sure we're going
01:27to take the ice i do enjoy being manager i like seeing things run smoothly when it can it's good
01:33for
01:33most part but some days are just hell making matters worse the bar staff don't agree with becca's
01:40management style i have to go over becca a lot there was a night that becca said no we're just
01:45going to shut the bar down i said well that's dumb because it's the day before fourth of july
01:49like who would shut a bar down for all night if you're a manager that's money lost and the situation
01:56in the kitchen has its own problems i'm far back security and the cook the cook we had was a
02:04drunk
02:04so they kind of just threw me in there and i just figured it out am i doing it properly
02:09probably not
02:10but it's pretty much single swim and i'm pretty good at swimming with the bar's distressed operations
02:15chase is over 180 000 in debt and struggling to balance his failing business and demanding home life
02:25i have a three-year-old son and i also take care of both my parents i've got to know
02:30some really great
02:30staff part of them have become family we don't give up our family if chase can't get everything purring
02:36this bar he adopted will be all out of lives so in an effort to get the alley cat landing
02:43on its feet
02:44he's decided to pull back the doors bust open the books and make a call for help to bar rescue
02:51instead of giving up and just throwing away the keys i hope i can fix it
03:06chase it's nice to meet you pleasure nice to meet you too i'm in bowling green kentucky the bar called
03:11alley cat this bar was bought by a gentleman named chase and his partner how long have you had this
03:17place
03:17a little over a year and how much you have in it about 180 how much you lose in a
03:22month now uh
03:23between five and ten thousand a month a lot of money yeah chase's partner had to leave now chase
03:28is operating the bar from two and a half hours away what i want to do is i want to
03:32go into my master
03:33control let's look at what's going on together then we'll figure out an attack plan all right i
03:37appreciate it since chase is an absentee owner i'm going to bring him with me to watch recon i want
03:43him
03:43to see his bar in action so this community is a median age of 24. income is about 34 000
03:51half the
03:52national average so this is a value-oriented college town right yeah absolutely it's sort of a
03:58cool front yard bar yeah this is not exactly the hippest place i've ever seen and these college kids
04:03they want some place to go to that's relevant that's sort of cool but we got to come up with
04:07a
04:07cool college bar don't we yeah why do you think it's failing uh well put mostly would be me not
04:16being here you had a partner right yeah i did so the two of you bought it 50 50 yeah
04:20he was running it
04:21yeah he was he was more here day to day uh i was i was hands off and then what
04:25happened his father
04:27got sick and um unfortunately he didn't make it and therefore he had to step away gotcha is it putting
04:32under some financial pressure absolutely absolutely it's it it's either close up and move on because
04:39uh i can't financially afford it to do it forever yeah who's running it now uh becca is the main
04:44manager that we have here come on is that becca in the kitchen right there yep pull it up like
04:50that
04:51hit the button up top of the shoe what button the power button and how long has becca been with
04:57you
04:57she was here with the original owner uh she wasn't the manager then she just was picking up the
05:02slack so you made her manager when uh day one and is she doing a good job she's honest she's
05:08trustworthy um but yet you're losing six thousand dollars a month yeah becca we're getting queso in
05:15today who is that that's bj he does cooking security security he still is security on the weekends mostly
05:22okay i don't have the fancy mule cups so and who's that that's ozzy she's been here a month after
05:31we
05:31opened it okay and then the last one then would be chevy yep are we doing more shots guys what
05:36are
05:36we doing thank you you know the personality of your bartender seems nice they seem all very friendly
05:40so let me ask you a question you want to protect your investment do you think the place is clean
05:44do you think it's organized
05:49um no do you have disorganized the shelf is behind the bar there yeah i'm not quite sure if it's
05:55all food
05:56cleaning supplies what it is everything is just a mess everywhere but you own it are you too easy on
06:03them my problem with this is i've gone relaxed with them because i'm afraid that if i get too hard
06:08then
06:09everybody quits and what do i do okay so tonight for recon i got two of my experts chef nick
06:14liberado
06:14and my mixologist nick ortega nick liberado is a great chef i've worked with for years nick knows how to
06:21do magic out of a small kitchen nick ortega knows how to make great cocktails and connect the bar to
06:27a
06:27great environment so they're going to both go in sit down they're going to order some food and we can
06:32get a professional's review do you have margarita on the rocks salt rocks you got it actually do you have
06:38a cocktail menu um we don't have much of a cocktail menu uh there really isn't a menu uh tell
06:43me what you
06:44want like a bacon yeah i mean i feel like the long island please i got you thank you there's
06:50no
06:50pour on that bottle which is interesting also when you put it in a glass that orange chase you got
06:55to
06:55put in a lot of liquor or you don't taste it yeah it costs you so much you can't sell
06:59it at college
07:00prices we're not going to make money like that let's see what nick thinks of that thank you so much
07:05you're very welcome and you said you wanted some food please yeah yeah we're gonna do uh let's see
07:09we're gonna do some wings mozzarella sticks and uh we'll do a smash burger oh my god this is their
07:21long island that's not a long island i don't think i can do this what do you think about my
07:26uh like
07:26garnish but that is not a good line so is that i've been there for three five days and god
07:32knows how
07:32many hands have touched it yeah see what goes on in his kitchen now natural hot wings just in order
07:39and
07:39then mozzarella sticks and a smash burger it sells with fries he didn't want fries but there was no
07:43other option so you don't have to put fries on it but so what does he do he's washing dishes
07:47now
07:48so nick and nick's orders are in but they have to clean dishes to be able to make it it's
07:53just
07:53complete disorganization look at the grease that's not the temperature i don't think they turned the
07:59fryer on he's turning it up but he already put the product in it's destroyed oh my god so look
08:05at
08:05this so this is store-bought chicken strips so they went to a supermarket to buy this now he just
08:10opened
08:10that milk container with the chicken juice all over his hand so we have cross-contamination going on
08:15here you got a real problem here chase he does not understand what he's doing or he doesn't care
08:20now he's gonna take the gloves off he uses that same dirty rag with the raw chicken on it yeah
08:25so we
08:25got raw chicken all over the place now and becca's not managing anything you see that she's just doing
08:30stuff yeah she has not gone to the front of the house or checked her bar she's just staying back
08:34there look at him there he's pouring that sauce into a dirty bottle yeah how disgusting is that and
08:41then look he's going to do another one watch yeah would you want to eat that no and then he's
08:47going
08:48to date it today it isn't fresh on that date is it it's not this is as bad as i've
08:53ever seen chase
08:53the kitchen the staff training management a little bit of everything yeah listen to me you're in a bad
08:59place i get it buddy this is a little depressing for you to see oh absolutely don't be that chump
09:03anymore you're better than that you hear me you know how to run a great business yeah you hear we're
09:07using the sauce out of those containers i can't let people eat from that you with me i'm with you
09:12okay let's go in hey guys hi hi john thank you to meet chase nick liverano nick ortega glad you're
09:25here
09:25well listen guys i had to come in here before the food came out it's atrocious back there chef
09:30i'm guessing we have the same kind of issues behind the bar i think that we should go with
09:34you in the kitchen all right see what's going on run behind the bar and we're done the kitchen
09:39give us a scope on what you saw you got it this way yeah straight back hello hey how you
09:48doing good
09:49where are all those sauces that you just refilled right here look at that and you refilled it without
10:00cleaning it would you want to eat that no sir okay but we're serving it to people take a look
10:05around
10:05and see what you find yeah i want chase to see this i'm sorry what's your name bj bj pleasure
10:11nick
10:12why do you have a bowl of ice in here uh to keep it at the right temperature it needs
10:16to be at this
10:17doesn't work oh no i could what temperature is it at i don't know the the monitor on itself just
10:25putting ice in it stop keeping it up the temperature have you ever done this before no sir so you
10:30were
10:30just thrown back here and told to cook yes sir so you're a good guy who's trying to help out
10:35and has
10:35no idea what he's doing i just try to keep my job man whatever i can do keep my bills
10:39baby i hear you
10:41oh yeah so that's hey chevy yes when you open that you see that right oh my wow okay right
10:48yeah what
10:49is this this is like close your bar disgusting that's an easy fix right absolutely so we're using
10:55those chips right now uh be honest i forgot that box was in there look there that's mold yeah
11:05oh what is that i have no clue what these limes and lemons he has that slimy coat these are
11:12from
11:12yesterday or two days ago right that's fair let's throw them away and let's throw them away yeah let's
11:17just throw them away how about that throw them away have you even tried to see like what's wrong with
11:23the unit uh no i looked at the breakers the breakers all look good up can you see what's wrong
11:31oh god
11:36you got a dead rat oh man oh there's a dead rat in there
11:47becca yes sir come here we found a rat in your refrigerator did you know that no i didn't come
11:55look show it to her nick look right here look at this shithole look at this floor is that acceptable
12:03no that's not okay look at this fryer is that acceptable what about this ice machine look at
12:08this lid is that acceptable no that's not but you walk by it all night long you're doing nothing to
12:16make this place better you're a freaking dishwasher you want to be a manager i exhaust myself being a
12:22natural john maggots and the flower if i had known that that would have been thrown out a long time
12:28but you didn't know it because you didn't look this is all part of the checklist the closing checklist
12:32every night so this is on your closing checklist do you think that's all from yesterday no so you
12:38didn't check it yesterday or the day before the day before the day before the day before but you got
12:42a checklist what is the point of a checklist if you don't manage either you are lazy or you're a
12:50total fool
12:51i'll find out tomorrow guys turn this off we can't sell food here see you tomorrow so do i need
13:00to
13:00cut all this off shut everything off shut everything down okay i would like john tapper to be in my
13:05shoes
13:05for one day i can't watch everything in this whole place i'm just one person doing everything in the
13:13whole part no are we done just yeah don't for john is completely right about everything um i just i
13:20want to
13:20show him that i better than the places set up that i can do it you put me in a
13:26good place and i'll show
13:27you you know
13:40after last night i learned two things becca can't manage and chase can't own i get it man you inherited
13:47this yeah and two and a half hours away you got another business to run neither of them have any
13:51capability to elevate this place so there's a lot on your plate but i gotta position you as an
13:56authoritative figure so they know when you come by even if it's once a week the kitchen better be
14:00clean this better be clean that better be clean you ready yeah okay so i'm gonna go talk to the
14:05team
14:05let's see what's going on i gotta talk to the staff i gotta see what's going on here do we
14:10have any
14:10leadership at all when i came in here last night it was a bit shocking to me and you probably
14:15heard
14:15me get a little loud think about chase for a minute he loves this town comes here invests in a
14:21bar with
14:21a buddy his partner gets sick family gets ill his partner leaves he's such a good guy he buys out
14:28his
14:28partner now he owns this thing you're in debt how far chase at least 180 180 thousand dollars could you
14:37imagine that so i come here to save a guy save a family save a bar save your jobs create
14:43income for
14:44everyone so when i see what happened here last night i get angry because we all know better hi what's
14:51your
14:51name i'm ozzy is that a bit of an accent i hear yes okay so your name now makes sense
14:56to me gotcha
14:57have you worked in a bar before here i've been a bartender for about 18 years long time okay how
15:03would
15:03you compare this operation to the ones you've worked in in the past this is probably one of the
15:07worst alicia how long you've been here nine months nine months have you bartended before uh-huh how's
15:13this place compared to the others very different very good benise right yes how long you been here
15:19chevy um since the beginning how is this place different today than it was a year ago is it dirtier
15:23is it messier yes yeah so it's getting worse and worse by the week yes so if i asked you
15:29to make me a
15:29drink and asked you to make me a drink would they be the same probably not probably not do you
15:34know
15:34that they should be the same well i don't really think that's even possible just because they're two
15:40different people oh my god situations are you saying that because they're human beings they can't be
15:45the same i go to a bar 20 different bartenders do the drinks taste the same from each bartender of
15:52course they do so you just accepted the fact that your drinks suck nobody makes the same one nobody
15:59cleans and you just accepted all this and with him having a hundred and eighty thousand dollars on the
16:05line he needs somebody who he can count on to be a leader in this building and everything that i've
16:11seen
16:12tells me you're not it with limited resources you can only do so much i mean the that's that's that
16:21you call him chase i'm in trouble can i get somebody to help me clean the bar i'm worried
16:25i got fruit flies coming in has she ever called you and said i need some help no that in
16:30that regards
16:31no never you see my point you do nothing you do nothing to help the business but then you do
16:37nothing
16:38to help yourself and you didn't come through for them you didn't come through for him and you certainly
16:43didn't come through for yourself and this guy got screwed totally and it's a result of your management
16:49style or lack of she cannot have this position because she is never going to push herself to do
16:56better she's always going to come up with an excuse to fail that's who you are i got it while
17:02i don't
17:03think becca is a bad person i think a lot of things that needed to be said were said you
17:06know chase
17:07i put a lot on this on you if you put a manager in charge who's incapable of managing they're
17:11always
17:12going to be lost now this poor guy who's a good guy who stepped up from security to help run
17:16the
17:16kitchen is feeling embarrassed bj what do you think i mean i get here short notice i'm here all
17:22time even if my days off i hang out here just to make sure my bartenders are great so you
17:26love this
17:27place i do come up chase stand with me for a second he's a good guy right fair guy tell
17:35them the way
17:35you feel after last night after last night i feel embarrassed i failed you and you failed me and
17:41neither one of us helped each other we got to change that i'll give you a bargain to be proud
17:45of i'll give you a cool concept but honestly i'm not sure i want to do it if she runs
17:51it yeah who is
17:54capable of running this place here ozzy can i say one thing of course okay so the one person that
18:00always
18:01comes in and they're asked to is me always comes through me she wanted to shut the bar down and
18:07i had
18:08go over her head and call him to stay and bartend because i felt like it was the fourth the
18:12day before
18:12fourth of july and we were really busy why'd she want to close it down i had already consulted with
18:17aussie the fourth of july week is the lowest sales of the whole week and she agreed with me and
18:23she
18:23just said shut it down when was this decision made that night bingo do you understand how terrible
18:30how awful a manager you are to be having this discussion that freaking night why wasn't that
18:38resolved a month earlier why weren't decisions made schedules made planning made why aren't you running
18:53this i'm the easiest scapegoat because i'm the most vulnerable nobody is perfect and we all tend to
19:02be lazy at times we that's human nature i think you're the kiss of death in this place i do
19:08you're
19:08not fighting for anything here you're just accepting what comes and what comes cost him 180 000
19:17and i don't want it to cost him anymore
19:21so we got to make a change i think we do need a change for management role uh it's just
19:26who's
19:27going to be that person is a time to tell bossy are you interested in running a new concept that
19:31i build
19:32i'd like to see it first but yes i don't know after what she said i don't know i don't
19:39know if
19:40she i don't know she don't even act like she wants to be a manager are you interested in running
19:44a new
19:44concept i absolutely am okay you got a choice to make you have to make it now yeah i think
19:50that
19:50chevy wants to learn um but as far as it stands right now if you want it to stay successful
19:55i think
19:55i can run this by better than anyone let's do this let's have our stress test tonight so each of
20:01you
20:01will manage one bartender and the kitchen you'll go head to head to see who is the best manager for
20:06the job okay whoever's most excited and whoever delivers gets it that's right okay these are all
20:12good people you all care so we're in this together all right buddy let me call my experts in let's
20:17go
20:17to work guys nick liberado dear dear friend of mine the nick ortega and i go way back we can
20:24make this
20:24work if we build the right concept his food and his cocktails guys we can turn this into something very
20:31cool so we got a lot of work to do today guys okay you ready yeah okay let's do it
20:35all right
20:35i hope that chase turns into a true owner who holds his staff accountable to deliver we'll see you tonight
20:52after seeing last night during recon it's literally the worst bar i've ever seen becca swears you can't
20:58make the same drink consistently in the training today i want to see what these bartenders knowledge
21:03is and only one way to find out and that's do a pop quiz what's in a tequila sunrise tequila
21:08orange
21:09juice and grenadine how much how much how much how much an ounce and a half of tequila uh half
21:15ounce
21:15of triple sec and orange juice to almost the top and then dash to almost the top is that how
21:25you would make
21:25it no is that how you would make it no how would you make it um i would do like
21:30an ounce and a half
21:31of tequila the orange juice probably four ounces and then like a dash of the grenadine i didn't do
21:35the triple sec okay did we see the problem here yeah what is it it's not consistent not consistent
21:41make it the same you guys it's not that tough we've got a big stress test tonight you guys all
21:49have
21:49the skills your pores are pretty freaking good we just got to put all the other missing pieces together do
21:54you think we can be successful tonight yes absolutely we are going to train up to the opening
21:59hour let's have a great stress test all right last night i don't think i've ever stepped into a dirtier
22:05kitchen during training i really want to spend some time with bj bj has been set up for failure in
22:11this
22:11place i want him to cook me something because i wanted to see what kind of chops he's got behind
22:14the grill i've been really looking forward to having you cook something for me because i didn't
22:18necessarily get to have it last night you should so i would love for you to cook a burger for
22:22me
22:22and i'm just going to observe i've did a lot of jobs over the years knowing that bar back security
22:29they just said hey you want some extra hours i was like i love extra money so yeah i like
22:34cooking i
22:34mean i really do like i learned to cook for myself when i was like 16 because my mama went
22:38through a
22:38divorce so like i want to learn how to get training kids a little bit better and more thoroughly it's
22:43kind
22:43of like an art form i could be proud of somewhat is this how you've been making them or is
22:49this like the
22:49worst one you've ever made it's probably the worst one i've made even something as simple
22:55as a burger can get messed up this thing's falling apart it's it's burnt to a crisp i've got some
23:04really sad pickles the lettuce is wilted it's it's a mess man i just got a little nervous everybody
23:11watching messed it up presentation ain't really my strong suit i'm eager to learn how to make it look
23:17more presentable and stay out of slop probably the most epic fail of a cheeseburger i've ever seen
23:23but that's all right i'm going to be sticking with you and working with you all the way up to
23:27stress
23:28test just to make sure that i'm making you the best you could possibly be all right all right let's
23:33get ready for stress test tonight thank you all right
23:40okay guys let's get together real quick before we open so here's what we're going to do tonight we're
23:44going to see who's the best manager chevy or awesome so just run it like you would let's see
23:49how you lead how you communicate how you interact with customers your team focus on kitchen staff how
23:54you help out and stuff each of you have one bartender alicia you bartend with aussie becca
23:59you work with chevy okay what do you think about this chase just put your best foot forward and
24:04just try to prove yourself i think we have a good team and i believe in you thank you
24:09well let's see what happens okay okay let's go through it thanks y'all ready to come join us
24:15tonight please come on in enjoy yourselves welcome to elica you guys can have a seat anywhere
24:22i'm just gonna start getting others too two blackberry sours two cokes hey we're gonna get you guys
24:27to drink all right do we have two bartenders up here i told her they basically should be the
24:34managers should both be bartending and managing their sections yeah and you have that clear and it's
24:38already already down the tubes it's just this menu so it's so it's interesting chevy's take taking
24:45orders austin is behind the bar no we said bartender manage bartender manage the managers
24:50managing their sections yeah and your two bartenders are out here yeah let's see which manager is most
24:56reactive margarita sounds good okay give me just a minute i'll get those drinks right up what's amazing
25:02about this staff is they've never been led before they don't know how to communicate with each other
25:07they don't know how to follow any kind of leadership follow any direction when you tell them what to
25:12do they still go off and do their own thing that's all they've ever known and it shows this complete
25:18disorganization even if you start organized you go ahead if you want to go back there i'll finish taking
25:25orders okay okay yeah yeah if you want to just finish up that one and then i got the rest
25:29okay
25:32so you're gonna have buffalo wings an order of those um a smash burger mozzarella sticks but i
25:37used to have hold on here i want you guys don't have a ticket system we don't we do not
25:42all i could
25:42do is put table one table two and i just had to make it up for men so yeah so
25:46we don't have table
25:46numbers in here nope dj listen man yes this is a disaster waiting to happen but all i want you
25:53to do
25:53is just keep these pieces of paper yep with the hieroglyphics written on it as organized you
25:58possibly can you know oh my goodness oh boy all right there's another food order
26:11three long islands all day that i just dumped so make sure we're doing them right okay this is going
26:17to
26:18do table two how are those drinks folks exactly so you didn't get a drink but you did you order
26:25one
26:27aha what's your table two it does say front or back okay one okay no no table two table two
26:33table two is right here come on
26:37yeah thank you okay so you got a drink but you didn't so you're not going to drink that now
26:42because
26:42she doesn't have one right so you're watching your ice melt long islands need to be shook i gotta dump
26:47these okay and we're going to bring up two pints what happened to our plan i don't know john i
26:52really don't know i know to understand how something can fall apart like this that we all
26:56just discussed that's why we're failing because nobody seems to follow a plan or any kind of
27:02direction honestly what were you supposed to be doing you're supposed to be on the floor right
27:06you can't manage from back here chevy's on the floor managing you're playing bartender and then
27:11you guys write more than one table and a piece of paper half the table and a piece of paper
27:15there's no system we can't figure out where it's going who gets what this is an unbelievable mess
27:25there's no system we can't figure out where it's going who gets what this is an unbelievable mess
27:30what is happening here okay i thought you were finishing up the blackberry smashes
27:33you still don't have a drink no mozzarella sticks where did where did he even say this he did not
27:44tell me oh yeah and then oh oh boy uh the l-i-t oh my gosh i'm serious i'm
27:53gonna have to do this again
27:54do more l-i-t um you where does this go okay so it goes i can see the ball
28:01yeah i got you yeah
28:03make the second one have you seen what you need to see i've seen more than enough
28:08you know what we need to do there's so many there's giant gaping holes but i know where to fix
28:12it yeah
28:13me too you said margarita right margarita okay
28:16i think at the moment chevy is much more engaged yeah she's talking to the customers she's bringing
28:21food back and forth lacy is not yeah you know yeah chevy also seems to have a very welcoming
28:27personality she does the customers seem to love her i know you trust lacy's years of experience but
28:32chevy really stepped up so this is an interesting decision for you yeah alicia can you go grab those
28:37two people over there honey yes thank you chevy yes we're gonna shut down all right we got a lot
28:43to do
28:43folks so please finish up i'm gonna rip this place apart tonight come back in two days and you'll
28:49see this as a whole different bar okay good night i think i have a lot to think about ozzy
28:55you know um
28:56chose to be in the comfortable route and put herself in in the bar and um you know it was
29:01it was sad to
29:03see that uh but chevy stood out a lot was it good was it was good i put my all
29:08in it i made this place
29:09everything um i think i did a pretty good job you know all right what's up thank you i knew
29:16chevy
29:16was personable but she actually uh she stood up and uh did even better than i actually expected maybe
29:21we need to replace the manager here hopefully the team is here to back me and in the decision that
29:27has
29:27been made so this is a young low-income college market so whatever we do it's got to have some
29:41campy hipness to it if you will last night's stress test that was tough you were working in your bubbles
29:48we need to work on teamwork the way i'm going to be setting it up for you guys is going
29:52to be
29:52bulletproof this dish i'm really excited for guys dry chicken how's our bar a little rough so they're
29:58dealing with just one station over here and then we're looking for another kegerator well if we can
30:05do that they'll make a lot more money on the draft beer than it will the bottled beer we're going
30:08to
30:08start with a whiskey apple martini start with three ounces of sweet and sour half ounce apple liqueur
30:14one and a half ounce apple whiskey add ice we're going to get our chicken into the bowl
30:21oil some salt pepper paprika we're going to mix everything up right into the oven 350 for about
30:30an hour we can't do music because we're so close to nashville everything is about country music let's
30:36do something different okay poured into a lovely coupe glass and garnish with a dehydrated apple chip
30:44this is our whiskey appletini what i don't like is the entryway war i think we need some kind of
30:50a wall
30:51or something here to create a formal entryway so we're going to start working on teamwork
30:56don't be scared to be shoulder to shoulder don't be scared to talk we've got really nice texture on
31:01that this is our comeback sauce and this is a bourbon honey glaze and that is your bowling green fried
31:08chicken you got three garage doors that open up into this place could be a great college bar so that
31:16exercise was a good start but we can do better right let's get to work so you ready to start
31:22training bj yes sir all right let's do it so we know what we need to do physically right but
31:27we don't
31:28know what we need to do creatively let's go to work on that okay yeah
31:38last night is a stress test we failed we couldn't get the food out we couldn't get the drinks out
31:42the disorganization took us down but there was a lot of good last night the fact is chase stepped
31:48up he was engaged he was trying to help in every way he could he actually acted like it was
31:53his
31:53business chase hey john how are you doing good but the real surprise was chevy she went where she
32:00was comfortable and that was on the floor managing she solved problems the fact of the matter is chevy
32:06ran that place last night i want to see what chase thinks but i'm sensing chevy might be our next
32:11manager
32:11this has been a good week hasn't it yeah yeah it's a eye-opening experience but i think it's going
32:16in the right direction yeah so let's talk about management for a moment yeah we talk about people in
32:20their comfort zone and where was chevy's comfort zone she take the reins she became a leader and
32:25she was helping solve some issues that were there problem solver couldn't yeah yeah she really stepped
32:30up she really did so you think she's your next manager i think so i think she's a good fit
32:40yeah i
32:40think so too yeah i think she'll take care of the people there for you yeah so what i'd like
32:44to do is
32:45i'd like to bring chevy in and i'd like you you to tell her what you think okay because i
32:49think coming
32:50from you it'll mean a lot yeah hi chevy come on over
32:56how are you i'm good how are you good what do you think about last night um it was a
33:03mess it was very
33:04disorganized it was probably a show if you'd say had you set things up correctly could you have
33:09avoided almost all that i definitely feel like i could have avoided all that just the organization
33:13and everything yeah yeah what do you think of chevy last night thanks did a fantastic job you stepped
33:19up in a role that you would you would never been in and you really proved yourself and you handled
33:23yourself well thank you so much also you know i think that you're in a position to gain a respect
33:29of the staff i agree because respect comes from actions absolutely so does chevy have a new role
33:36chevy if you're willing to accept it i think you'd be great in the management role
33:39absolutely yes absolutely yeah i think you have a lot of talent and you could cross really well
33:44with us thank you i love the opportunity i've been waiting for this opportunity for a long time
33:49i really have you deserve it you deserve it well i gotta go to work your bar is ripped to
33:53shreds
33:53right now so i got to go finish to work but i am really proud of you and you're a
33:57good guy so
33:58back each other up absolutely make her a success and back him up and you guys will win together
34:03yes i get to go to work give me a hug yes i did not expect any of this i'm
34:11really grateful for
34:11the opportunity and i'm going to prove myself everybody will see i am going to show them what
34:16the alley cat is supposed to be like
34:31hello how are you chase i'm doing great yourself john good bj you ready yes sir got new leadership
34:37but becca's not here yep that's right what happened she didn't want to come back and take a part in
34:41accountability that we what we don't great so we're ready to move forward then aren't we
34:45ready to see it i'm ready here we go one two three here we go one two three
35:15i think it's awesome we wanted a dive bar but we wanted great drinks didn't we yeah we also
35:21wanted better food absolutely we got that food now don't we bj we got those drinks and we got a
35:26new concept now a fresh beginning for you buddy you like i do i love it everybody ready to spend
35:32some
35:32money in there should i let him see it all right go that's cool oh wow
35:44oh wow hi oh my god i love the tap i love that oh oh my gosh oh my goodness
35:57it's a modern update but old school's still in it oh it's a lot
36:01oh wow that's cool what's great what i think it pops especially the red and the color it pops it
36:12draws your eyes you're like what's that it's amazing i actually love it say john and his team did an
36:17amazing job what do you think it's amazing it still works doesn't it yeah it's a little bit
36:23of what it was but then again completely different absolutely yeah there's a lot i
36:27want to show you guys come grab a seat at the bar let me show you
36:32so first of all remember standing down there and you guys tripping all over each other
36:36two complete workstations now right two complete soda guns a whole triple compartment sink now
36:42i got sky tab pos from shift four to give us two pos systems and three mobile units when somebody
36:51wants to pay their check you do it right at the table you're not running back and forth anymore
36:55then i got partender to give you guys a subscription this is that inventory program you're doing 10 minutes
37:02i got bar products.com to give you guys everything you need glassware mixing cups strainers
37:08ice scoops everything that you need i got barn light electric did these custom lights
37:12for us and lighting throughout the room when the lights come down room looks really cool and for
37:18you buddy yeah that's awesome so you ready to manage this now i think we i think we got a
37:26panel
37:26you can be a great manager but he needs to be a great owner yes absolutely and it's going to
37:30take
37:30both of you working together see slips you got to tell her absolutely right and if you need something
37:35you got to speak up absolutely right we got a team and you have a new commitment to this place
37:39don't you absolutely so we're going to keep it right yeah all right guys so we got a big crowd
37:43out there let's go to work all right we appreciate you coming back thanks for sharing it with us come
37:53all right come on in thank y'all hello hello hello i haven't seen anywhere
37:58is it okay good good good good and if you have one in here
38:06the watermelon limeade and bourbon blackberry star star is sparkler okay and then she wants the
38:12watermelon
38:12we're going to move it down back all set anything else all right
38:30oh that's good work space is lovely uh i can see some nerves we're trying to work out fact
38:35of the matter she's doing three drinks at once not one at a time i'll take that better than the
38:39other
38:39night yep well we're off we've only been open about five minutes the orders are being taken
38:44there's a system in place now the burden is going to be on kitchen and bar can they keep up
38:49we'll see
38:51work around me octopus arms don't wait for me girlfriend oh my god that's wrong too
38:58buddy a little worried right now we got some catching up to do two curds three tots
39:07how are we doing uh john they're popping them out pretty quick but we need to pick up the speed
39:12a
39:12little bit more guys next 10 minutes are everything let's stay with it they have their food yeah we're
39:17running out of glasses they have their food okay if this he if he doesn't have a drink in a
39:23minute here
39:31how about a fist bump for that bar is completely served food is coming out of the kitchen they're
39:36starting to catch up we're really starting to get into a stride now
39:41i need hands i need runners right now please we're right here all right cool there you go let's run
39:46that
39:47out right all right table 13 yep yes i'll take that oh hot how was that great good would you
40:00come
40:00back and order that thank you for coming out you know in the very beginning uh you know i was
40:05a little
40:06questionable about my staff but you know what did they prove me wrong they did a fantastic job
40:13is it amazing we just met four days ago yeah does it feel like we've known each other a long
40:17time
40:18yeah absolutely you're a good guy not deserve this success you gave us all the tools that we need
40:22yeah we're now you got a great leader look at chevy she's kicking butt i mean she's doing oh yeah
40:26yeah i think you're ready to be a great owner now excellent thank you best of luck chase thank you
40:32think about it chase is a good guy he gets in a hole 180 000 now today he's got a
40:39new bar he has a
40:40management team he has the systems in place he has a new concept and chase is now ready to own
40:45it
40:46and chevy is ready to run
41:03promotional consideration provided by bar products.com sky type us part tender wildfire merch burn
41:07light electric twisted alchemy mr agave stars liber and company essential cocktail syrups quinta lisa
41:12tequila max restaurant equipment cherries and
41:14and that's right
41:17so
41:17so
Comments