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Four In A Bed S31E25
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00:00And today is going to be a beautiful day.
00:06Four sets of holiday hosts.
00:08See you soon.
00:10Have stayed at each other's places.
00:12Today, with all the visits over, scores are settled.
00:15There's obviously game playing here.
00:18And the payments revealed.
00:20I cannot accept this as a payment for that delightful room.
00:23With four in a bed.
00:24We found all faults in all accommodations.
00:27In the first, let me finish.
00:29In the first instant.
00:31Did anyone get a good night's sleep?
00:33They're obviously massive game players.
00:35Disgusting to be honest.
00:43It's the final day of the competition to be named best value place of the week.
00:47The rival hosts are assembling one last time.
00:50To find out what they've been paid and settle some scores.
00:54Let's see who's been playing games.
00:56Kicking things off are couple Shauna O'Brien and Sam Westworth.
01:00Who were first to host this week.
01:02Let's get into this.
01:03Yeah, let's.
01:05When the guests fell down the rabbit hole at Wonderland Retreats in Carnforth, Lancashire.
01:10Hi.
01:11Welcome to Wonderland Retreats.
01:13Everyone was initially grinning like a Cheshire cat.
01:16Cool table.
01:17Nice.
01:18Wow.
01:19Very creative.
01:20Oh my goodness.
01:22This is crazy-licious.
01:24But once through the looking glass, both Dan.
01:27Full of dust.
01:28That should be wiped down.
01:29Yeah.
01:30And Uzi and Bobzi didn't consider things clean enough for the Queen of Hearts.
01:34Whoa, my days.
01:36That is disgusting, Bob.
01:39What a dirty sink.
01:41There was a bit of dust on the top shelf there, bottom was clean.
01:44Mm-hmm.
01:45Then, along with Nick.
01:46Personally, I would have gone for a heavier weight towel, I think.
01:50Uzi and Bobzi were left mad as hatters by some of the facilities.
01:55Bit of a rip on the bed sheet there.
01:57Would be nice to have a little basket along here so you can put your toiletries in it.
02:01It's a bit, like, a bit catrophobic with this, but they could have had the shower here.
02:08But, come feedback, it was their cleanliness score.
02:11Six.
02:12I agree.
02:13That didn't leave the hosts in the mood for a tea party.
02:17Marking us down at six is disgusting in my eyes, to be honest.
02:22And now, around the table, there's one mark Shauna and Sam are particularly keen to mop up.
02:28Right, boys, you scored us a six on cleanliness.
02:31Bunch of long hair on the sofa.
02:34When we sat down, there was, like, a big bunch of hair, to be honest with you.
02:37What do you mean a bunch?
02:39A good five, six hairs.
02:40Like a clump of hair.
02:41Yeah, a clump of hair.
02:42It was disgusting.
02:43Obviously, a bunch of hair is not ideal, but I definitely don't think the place is disgusting.
02:48The hair was disgusting.
02:49Well, not the place.
02:50Right, OK.
02:51Dust in the bathroom cupboard.
02:53There was dust under the sink.
02:55Yeah.
02:55Like a thick film?
02:57It wasn't thick.
02:58OK.
02:59I also had a bit of dust on the windowsill and the bits in the sink.
03:03Minor things.
03:04So, the score drew an eight.
03:05You found a similar number of things as Aussie and Bobsies.
03:08That's kind of the score we were looking for.
03:10Well, I think we had a bit of a big bunch of hair.
03:12That's the difference.
03:13Well, we found a lot of things in your place as well, so...
03:15Oh, trust me.
03:16We were waiting for them once.
03:17I think for a glamping site, we are a ten out of ten cleanliness, really.
03:21In my opinion, we are.
03:24We are really happy with our cleanliness.
03:26I think people obviously are just trying to find faults, really.
03:29Shauna and Sam can now find out how much they've been paid,
03:33starting with Nick's £283.50 stay, including an additional breakfast cost.
03:3960, 70, £273.50.
03:43So, that's an underpayment of £10. Can you explain why?
03:45As much as I enjoyed the incredible facilities, I had a couple of issues.
03:50I thought the weight of the towels might have been nice
03:53to have a little bath caddy for your bits and bobs
03:55when you're enjoying that lovely outdoor bath.
03:57OK, and you think that warranted a £10 underpayment?
04:00Yes. OK. Here's what it is.
04:02I was shocked by Nick's underpayment, to be honest.
04:04Bit of a kick in the teeth, really, that one.
04:06My payment was actually very fair.
04:09A few little tweaks would certainly make it worth the money.
04:13Next, it's Dan's stay, which cost £273.50,
04:17including the extra breakfast charge.
04:22220, 240, 250.
04:25So, that's an underpayment of £23.50. Can you just explain a little bit more?
04:28The cleanliness was a little bit off.
04:30It is only minor issues for the cleanliness.
04:33For us, an underpayment, you know, it is a bit of a kick in the teeth,
04:35I'm not going to lie.
04:36I think Dan's underpayment was really extreme.
04:40His comments on the cleanliness, they were really minor,
04:42so I don't really think it should have been an underpayment.
04:45Sam and Shauna's accommodation is nice, but I sand by my underpayments.
04:50Finally, it's Uzi and Bobsy's pod, priced at £297,
04:55including the added optional breakfast.
04:57£220, £225, £227.
05:02That's an underpayment of £70. Please can you explain why?
05:06At this price, everything needs to be on point.
05:09You find minor things, but that, in my opinion,
05:12doesn't warrant a massive underpayment.
05:14We just play on facts... OK.
05:17..and not on people's opinions.
05:18We'd never let out our pod at that price.
05:21Ozi and Bobsy's underpayment was an absolute joke, I think.
05:24They're obviously definitely playing some form of game.
05:26We're not playing any games.
05:27We believe the facility and cleanliness need to be improved.
05:31With Impossible Motel knocking off £10,
05:34beach suites withholding £23.50,
05:37and Optimal Apartments underpaying by £70,
05:41Wonderland Retreats finishes with a final bill average of 88%.
05:46Next to face their feedback are colleagues Uzi Hussain and Bobsy Riaz.
05:51Let's get to business.
05:54When the guests rolled up to Optimal Apartments
05:57in Bradford, West Yorkshire...
05:59Welcome to Optimal Apartments.
06:01..everyone lit up.
06:02Starlight roof, very nice.
06:06Oh, wow.
06:07Oh, it was a nice-sized apartment.
06:10But on closer inspection,
06:12Shauna and Sam got the impression all was not right.
06:16Some dirt up there, isn't there?
06:18Plaster dust.
06:19Left a cleaning cloth out.
06:22And everyone thought the amenities
06:23were going in the wrong direction.
06:26Just expected some of the furnishings to be
06:28of a slightly higher quality.
06:30You can see there where it's starting to come away
06:33and not being fit very well, and the chips as well.
06:35Did not expect flat-packed furniture.
06:39But come feedback,
06:40it was Shauna and Sam's low cleanliness score...
06:43I think they deserve a five.
06:45Yep.
06:46..that left the hosts down.
06:48Our cleanliness is not worth a five, Bob.
06:50Sam and Shauna are just playing pathetic nursery little games.
06:54So now, face-to-face,
06:56Uzi and Bobsy want to scrub up
06:58on one particular set of complaints.
07:01Sam and Shauna, you've scored us for cleanliness five
07:04plaster rubble in the living room to the TV surround.
07:07I put my hand behind, and in the corner there was a big...
07:11Pile of it, wasn't it?
07:12Pile of plaster dust.
07:14It just is hoovering out.
07:15With the bulkheads, it is quite difficult to get the hoovering there
07:18because you've got the wall in front.
07:21I could literally sprinkle it down.
07:22The cleaning cloth left in the bathroom.
07:26Mm-hm.
07:27There's a dirty cleaning cloth.
07:28The cleaners look like they've been cleaning the bathroom.
07:30It sort of just...
07:31Just shoved on the side, wasn't it?
07:32Shugged on the side.
07:33We leave these clots in the bathrooms just for the guests,
07:36so if there is any water that's spilt,
07:38they can just wipe it down, really.
07:40We've been to hotels, never seen a cleaning cloth left on the side before.
07:43We do believe a five is a bit of a low blow.
07:47Don't you think that, Shauna?
07:48No, I don't.
07:49You can unearth a whole world of things in any property.
07:53Some of the things I'm hearing just sound a little bit extreme.
07:55We found physical dirt.
07:58I believe you went to the extent measures due to the vendetta, but...
08:01No vendetta here.
08:03We believe our cleanliness is, like, always ten.
08:07I strongly disagree with the five.
08:10That's definitely a vendetta.
08:12That's definitely, like, a tip for tuck.
08:14We held Ozzy and Bobzy to the exact same standards that they held us.
08:19Ozzy and Bobzy can now count their cash,
08:21starting with Dan and his £229 self-catering apartment.
08:27£182, £220, less deduction of £9.
08:31Can you explain why, Dan?
08:32It was just for the furniture.
08:33Thank you very much for that.
08:34We're happy with the payment.
08:36Next, it's Nick's self-catered apartment, priced at £229.
08:43200, 210, £219, with an underpayment of £10.
08:48Can you explain why, Nick?
08:50I felt quite shocked, to be honest, by the flat-packed furniture.
08:55It did seem very flimsy and lightweight.
08:58We're disappointed with the payment, Nick, but we're going to accept it.
09:02I believe Nick's paid us as a competitor and not as a guest.
09:06The underpayment I gave was quite fair. I think they got off lightly.
09:11Finally, it's Shauna and Sam and their £239 self-catered stay.
09:18£180, £190, £195.
09:22That's an underpayment of £44. Can you just please explain why?
09:26It's due to the cleanliness and facilities issues that we did find.
09:30We believe our rooms are off a very high standard, but I'm accepting the payment on the grounds of this
09:35competition.
09:36Otherwise, we'd never accept this payment.
09:39We believe strongly Sam and Shauna have underpaid us just to get revenge.
09:43I wish I'd underpaid them more now, to be fair.
09:46Yes.
09:48With Beach Suites knocking off £9, Impossible Motel withholding £10
09:53and Wonderland Retreats underpaying by £44, Optimal Apartments finishes with a final bill average of 91%.
10:04With half the payments in, two sets of hosts are yet to face their critics.
10:09I think there's a lot more shocks to come.
10:20It's the final day of the competition to be named Best Value Place of the Week.
10:25Two sets of hosts have already found out what they've been paid.
10:29Next up is Nick Davies.
10:31So I have my suit of armour on.
10:35When the guests rocked up to the Impossible Motel in York, North Yorkshire.
10:39Morning.
10:40Welcome to Impossible Motel.
10:42Some were instantly wowed by the distinctive decor.
10:46Amazing.
10:47Right up our street.
10:48What a cool little pad.
10:51But Uzi and Bobsy didn't find the parking situation to be top draw.
10:56Bobby, it's a bit extortionist, isn't it?
10:58£20.
11:00And once in their room, the pair found issues galore.
11:04It's quite small for, like, what you're paying, £310.
11:07Ooh.
11:08A bit dusting on top stems on this chair.
11:11I don't think I'd only want to sit on this one.
11:13Bobby, this is not ideal of me.
11:15100 washroom, 100 shampooing.
11:18Meanwhile, a sink left Shauna and Sam sore.
11:21It's all marked.
11:22Can't be charging top whack when it needs replacing.
11:25By morning, Dan could stand his room no more.
11:28I had a really strong smell of damp.
11:31There was no ventilation, so I need to leave just to get a little bit of fresh air.
11:35And Shauna and Sam were troubled by a pour.
11:38I just put the shower on and it's literally spraying from the ceiling.
11:42But, come feedback, it was Uzi and Bobsy's low facilities score...
11:46I'm taking four. I agree.
11:48..that caused a furore.
11:50Seriously, guys?
11:52I think there is some gameplay, definitely.
11:55And looking forward to get some answers.
11:58So, now eye to eye.
12:00Nick wants the lowdown on the facility letdowns.
12:03How are the facilities, Ozi and Bob, for?
12:07OK.
12:08So, no parking.
12:10Wherever we stay, we like to have on-site parking.
12:13We are city centre.
12:15And it was a price issue as well.
12:17We get 5,000 people visit and stay with us a year and have no issue with it whatsoever.
12:23It is about 15, 16 minutes walk.
12:26Can't move the building.
12:27So, your next comment is small room.
12:30That's one of our larger rooms.
12:31I was judging the room on the price.
12:34You understand that?
12:35No, I do.
12:36It was very compact, Nick.
12:37It's about luxury and appointment levels.
12:39It's not just the size.
12:41We went for the wow factor.
12:42We did find a few issues with our facilities as well.
12:46The sink was badly marked.
12:48Black, unfortunately, more than any other colour, does tend to show its weaknesses.
12:55For me, that would just need fully replacing.
12:58So, we have looked at refurbishing those units.
13:00Things like that should be replaced straight away.
13:03If you still want to charge the same price.
13:06Fair comment.
13:08We certainly take on board things that have been said and if it makes sense to change things, we'll look
13:14at how that's possible.
13:15But it's the money that matters.
13:17Starting with Shauna and Sam's £586.35 stay.
13:2380, 500, 510, which is an underpayment of £76.35.
13:31Would you mind to elaborate why?
13:34At the price, Nick, there should have been no problems with the facilities.
13:37They should have been perfect.
13:38Thank you, but we do stand by our rate.
13:42Disappointed to get the underpayment from Sam and Shauna.
13:45They're not the cheapest of rooms, we get that.
13:48But we feel the price is justified.
13:50Next, it's Dan's room, priced at £329.40.
13:56160, 180, 200, which is an underpayment of £129.40.
14:05Would you care to explain that?
14:08The damp in the room just absolutely threw that room out the window.
14:12And I really struggled to sleep with the lack of ventilation.
14:14I regret that you didn't have a great night's sleep.
14:18It is our most used room in the property.
14:21And we generally do not get the similar comments that you've made on a day-to-day basis.
14:27The facilities and sleep that we provide usually tick all the boxes for the people that booked that ROM.
14:33Therefore, it is disappointing that Dan didn't have that same experience.
14:37It's with a heavy heart that I underpaid Nick.
14:40But I struggled to sleep and I couldn't wait to get out.
14:43Finally, it's Uzi and Bobsy and their £347.30 stay.
14:5080, 100...
14:53..and 20.
14:55Wow!
14:57So that's an underpayment of £227.30.
15:02That's correct, Nick.
15:04Fellas, that room is definitely worth the money we asked for it and get.
15:10It was the cleanliness. It was just too dusty.
15:13Do you not think you're playing the game?
15:15No, we're not playing the game.
15:16100% out.
15:17I'll tell you one thing now.
15:18For me, personally, it was a very bad experience.
15:22I cannot accept this as a payment for that delightful room.
15:26We can't budge from that.
15:27I cannot accept £120.
15:29That is our final price, Nick.
15:34Ozzy and Bobsy's payment was non-proportional to the issues that they had encountered.
15:40We're obviously massive game players and want to win that badly that they try and tarnish someone else's business, which
15:46I think is disgusting, to be honest.
15:48But we're just businessmen and we work things on facts and figures with honesty and to the best of our
15:53ability.
15:54With the Wonderland retreats holding back £76.35, beach suites withholding £129.40 and optimal apartments payment rejected, Impossible Motel
16:06finishes with a final bill average of 49%.
16:11The last contender vying for this week's title is Dan Thomas.
16:15Let's get ready to rumble.
16:18When the guests laid down their towels at Beach Suites in Southport, Lancashire.
16:23Ah, good morning, Nick.
16:24Morning, Dan.
16:25Welcome to Beach Suites.
16:26Despite a sure start.
16:28Ooh.
16:29Cute.
16:30Cozy.
16:32It's nice and comfy, isn't it?
16:33Yeah.
16:34Two sets of guests soon hit rough tides.
16:38Oh, no.
16:39Oh, it's been missed, hasn't it?
16:41Yeah, it's dinged.
16:41Yeah, yeah, it's dinged.
16:43Yeah, yeah, it's dinged.
16:45I'm on that light.
16:46Ooh.
16:47Oh, it's dirty.
16:48Got a lot of dust inside it.
16:49There's definitely an issue with dust in this room.
16:52Fingerprint marks on it.
16:53It's got a bit like rusty marks inside there.
16:56And the bathroom wasn't making waves for Uzi and Bobsy.
17:00Sink on top of a toilet?
17:01That's disgusting.
17:03I just hope you don't slide off the toilet seat.
17:05That evening, Shauna and Sam couldn't coast.
17:09The whole room absolutely stinks of damp.
17:11And by morning, the bathroom layout had made Nick crabby.
17:16Could have been re-engineered better with a few more shelves and a full-size sink.
17:20But come feedback, it was Uzi and Bobsy's salty scores.
17:24A five, maybe.
17:26That sunk the host's mood.
17:29Five.
17:30Oh, dear.
17:31That's shocking.
17:33So now at the table, Dan wants to dissect Uzi and Bobsy's dimension dispute.
17:39How are the facilities at five?
17:41You've mentioned the sink on the toilet.
17:43Can you tell us more about this, please?
17:45Yes, I know you've got a very compact bathroom.
17:48But I've never sat on the toilet and brushed my teeth.
17:50I find that disgusting, so.
17:51You might find it disgusting.
17:53I'm perfectly fine with this.
17:54And most of our guests are.
17:56I did feel that the bathroom could have been configured slightly differently to allow a full-size sink.
18:02It is a compact space.
18:04There would have been absolutely a way for a little more convenience for guests.
18:08I think for the price point that we're offering our guests, it works really well for us.
18:13If the towel rail was a little bit further down and the open closed doors of the shower were reversed.
18:20We'd be keeping things as they are.
18:25Dan can now cash up, starting with Nick's £81 self-catering room.
18:3250, 70, 5.
18:36That's an underpayment of £6, Nick.
18:38Can you please tell me why?
18:39As for the bathroom dynamic, I do believe with a little bit of engineering you could have got a full
18:45-size sink in.
18:46Nick, I don't think our en suite is worth a £6 underpayment.
18:50For the price, our en suites are well equipped and actually a good size.
18:54Next, it's Shauna and Sam's self-catered room, which also cost £81.
19:0120, 40, £61.
19:05That's a £20 underpayment. Can you please explain?
19:08The whole room just stunk a dam and the cleanliness.
19:12OK.
19:13I did go into order suites before guests arrived.
19:16That's been missed by myself as well as the cleaning team.
19:18But I don't agree with the price that you've given and I'm disappointed in both of you.
19:25Finally, it's Uzi and Bobsy at Uzi's self-catered room, also priced at £81.
19:3320, 30, 35.
19:37Oh, wow.
19:38£46 underpayment.
19:41That's a huge underpayment.
19:43That's right.
19:44Can you please explain why?
19:46There was too much cleanliness and facility issues.
19:49There's obviously game playing here, in my view.
19:52There was a competition.
19:54A fair competition.
19:55We have been playing a fair.
19:57You haven't?
19:58I don't think so.
19:59We can all delve deeper.
20:00No, no, no.
20:01Let me speak, sorry.
20:02You can always find stuff, but that's not in the spirit of the competition.
20:06That's insulting.
20:07That's not insulting, I'll tell you.
20:08No, I'm insulted, so it is insulting.
20:10OK, you've insulted, but you've signed up to a competition and we found all faults in
20:14all accommodations in the first, let me finish, in the first instant.
20:19And we have paid everybody viably.
20:22It is a game.
20:24And congratulations.
20:25I thought about that.
20:26But I'm not accepting your payment.
20:27Thank you very much.
20:29You're welcome.
20:31I knew they were playing the game.
20:32I just didn't expect an underpayment of over 50%.
20:36That's just outrageous.
20:38I do believe strongly we've given them a fair price.
20:42With Impossible Motel withholding £6, Wonderland Retreats knocking off £20, and Optimal Apartments
20:49payment rejected, Beach Suites finishes with a final bill average of 56%.
20:58With all the payments in, it's down to Nick to reveal the results.
21:02In fourth place is Impossible Motel.
21:12One is never too old to learn a new trick.
21:17I've learnt lots.
21:18In third place is Beach Suites.
21:23Well done, Dan.
21:26Coming third in the competition wasn't where I wanted to be, but I think the other guys
21:30have been ultra tactical.
21:31I think that's just a reflection of their character.
21:34So the top spot is between Optimal Apartments and Wonderland Retreats.
21:39And the winner is...
21:44Optimal Apartments.
21:50Well done, bro.
21:52We've come into this competition honest and fair, and we are delighted that we are the
21:56winners.
21:57And ladies and gentlemen...
21:58Your winners.
22:06A bit upsetting, isn't it, but...
22:08I just think that's what you've got to do to win, then.
22:10It's not for us.
22:11I hope they enjoy the plaque.
22:14It's been a good week, and I think we should leave a competition as a competition and not
22:18take things personal.
22:19Cheers to that.
22:20Cheers.
22:20Cheers.
22:22We did say Optimal means the best.
22:25Will always remain the best.
22:27Checkmate.
22:45It's been a bit funny.
22:50We were told Hugh L Won.
22:53You are pleased to explain it to them.
22:54She has best, Innocentaste.
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