00:00we obviously recognize the wholesale price is increasing but we want to be really clear that
00:05everybody should have a role to play in making sure that we're keeping the costs as low as
00:09possible because every single penny on bills at the moment makes a difference so we'll just
00:14reiterate that commitment to everybody but also to say we're watching and if there is price gouging
00:18it will take action on it
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