00:00But what made you kind of take that path of just, hey, we'll start out small, we'll reinvest, we'll do
00:05everything in cash and otherwise build it out?
00:07And how did that work out for you?
00:11From the advice of my late, incredible, beautiful grandmother.
00:16Grandma Shirley used to tell me back in the day, Richard, if you can't pay for it in cash, you
00:20just don't do it.
00:22And I learned that I'd rather own the piece of dirt than have to give the bank back my building.
00:28And it just was something for me personally where I could sleep at night.
00:32Is it the best advice?
00:34Maybe not.
00:35But then also let's think about it this way, my friend.
00:37My call center is pretty much sight unseen unless clients visit me.
00:41If I needed a showroom to show off my Ferraris, but there was a certain area where clients needed to
00:47be wined and dined.
00:49And there was a certain sort of aesthetics that I needed, fine.
00:52But this is really just a huge environment of cubicles where as long as you have natural light, fresh air,
00:57and physiologically that people can do the work, you know, you do certain things.
01:03And so I didn't need the penthouse apartment.
01:06But then again, I did do a couple things differently.
01:09I was...
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