00:00Chuck, I found a new treat. It is buttery, vanilla, and sweet, no sugar, and a boost of caffeine.
00:05That sounds amazing.
00:06It is. Here, confetti craze from 5-Hour Energy.
00:09Oh, wow. Sweet.
00:11So where's this cake you're talking about?
00:13Idiot, that is the cake!
00:23Alright, this is wild.
00:25So imagine you're calling a helpline, Lisa.
00:28And it says press 1 for English and 2 for Spanish.
00:31And for some reason, you press 2 because you want to speak Spanish.
00:33But it's just a guy like Chuck speaking in a Spanish accent.
00:37What?
00:41How are you? What's wrong with you?
00:45Can I help you?
00:46No, actually, I was requesting to speak Spanish. I pressed 2.
00:50Are you having a lot of trouble right now or something?
00:53Yes, but I prefer to speak to someone in my native tongue of Spanish.
00:58In Spanish, of course. I will speak to you in Spanish.
01:00Ah, yes.
01:01Por favor.
01:02Okay, um, los buenos, Paquito.
01:04No, no.
01:06Don't know what, uh, can you say that in English?
01:11Do you speak Spanish? I pressed 2.
01:13Of course I do. Of course I do.
01:15It was supposed to be someone Spanish.
01:17And I am.
01:18No, you're not. Why aren't you speaking the language?
01:21I am Spanish.
01:22No, you can't just put on an accent and sound like Puss in Boots.
01:26I need you to speak the language.
01:28I'm sorry I wasn't quite Spanish enough for you.
01:30Okay.
01:31Is this helping you?
01:32No, you're still speaking English.
01:34Can I help you?
01:34No, again, still English.
01:37You seem very upset.
01:38Yes, I am.
01:39I would like you to calm down.
01:41No, no.
01:42Take it easy.
01:43I pressed 2.
01:44Life is a butter box of chocolate.
01:47I pressed 2 for Spanish.
01:48You never know what you're going to get.
01:50Thank God I speak English as well.
01:52What's your name?
01:53My name is Dave.
01:55Davey, Davey.
01:55No, my name is Dave.
01:57DeVito.
01:58Is there anyone there that can speak Spanish that can help me?
02:00No, just no one here who speaks Spanish.
02:03Just you with an accent?
02:04Excuse me, I also answered the other lines.
02:08Oh, no.
02:09Fine, I'm just going to call back and press.
02:11Here we go.
02:12One for English.
02:13Hey, what's up?
02:15Are you the guy I was just talking to?
02:17What, the Spanish guy?
02:19Yes, that's you.
02:20Yeah, it is me.
02:20You're the only one there?
02:22I'm the only one here.
02:23Damn it.
02:23This is Chuck's emergency hotline.
02:26That's the worst hotline ever.
02:28Oh, my God.
02:28Can I help you?
02:30So this is a little different.
02:32It's the Washington State Department of Licensing.
02:36They're using AI to handle their automated service.
02:39But when callers press two for Spanish, they got like an AI with a Spanish accent.
02:45How are you?
02:46Welcome.
02:47See, AI can't completely figure it out.
02:50No.
02:51I don't have it down.
02:52They do not, obviously.
02:53Here's the actual lady who had this happen to her.
02:57I just called the DOL, and they're like, press one for English, press two for Spanish.
03:03Standard, right?
03:04I press two for Spanish.
03:05I would like to speak to them in Spanish.
03:08Tell me why it stays in English but switches to a Hispanic accent.
03:13I love it.
03:14Except for numbers.
03:15The numbers are in Spanish.
03:17So when you request Spanish on the DOL website, on the DOL website, when you request Spanish,
03:23it stays in English but just puts a Hispanic accent on.
03:28You have reached the driver licensing service line.
03:31If you are calling about a vehicle or boat, please press one.
03:35Please press one for English.
03:37Dos para espaƱol.
03:39Tribla rusca.
03:40So, mo.
03:42How are you?
03:43Thank you for calling the Department of Licensing and Customer Support Center.
03:48For assistance, we'll schedule in a driver licensing office appointment.
03:52Are you kidding?
03:54Oh, my God.
03:55This is going to teach me how to do it even better.
03:57Please press one.
03:59All other callers, please stay on the line.
04:02Oh, my God.
04:04That is incredible stuff.
04:06That is not how it's supposed to be done.
04:08Not at all.
04:08Because those things can, it can speak to you in any language that you want.
04:15It's clearly like a mess up.
04:18They messed it up.
04:19The only thing is she mentioned that they kept saying in Spanish was the numbers.
04:23Uno, dos, tres, cuatro, cinco, seis.
04:32You need to change any kind of thing to speak to you like a Spanish lady or something.
04:46Like, but in English.
04:48English as a hot Spanish lady.
04:49Yes.
04:50I'd call that all the time.
04:52I know.
04:54I know.
04:54Can you get that for your phone?
04:56They have that, don't they?
04:57Buenos dias.
04:57I think you can just.
04:58Spanish accent?
04:59You probably can just.
05:00I had an Indian accent for a while.
05:02Did you?
05:02An Indian accent.
05:03That was wild.
05:03Who's calling me?
05:05Was it?
05:06That's weird.
05:07I don't know.
05:08Salam alaikum, Jason.
05:09I liked her.
05:10She was good.
05:11That is odd.
05:12When we speak, please use Spanish accent.
05:24I don't know.
05:24Maybe just do voice to text or something?
05:27I have a very slow.
05:28He's a real slow typer.
05:29He's typing it out.
05:29It's going to take forever.
05:30While he types, let me say, the agency has since apologized.
05:33They claim they fixed the problem.
05:35Hey, what's up?
05:36But it took them a while.
05:38One caller says they first noticed the issue last summer.
05:41So it was happening for over a year.
05:46Sir, I can do that.
05:47So whenever we talk from now on, I'll keep this Spanish accent going.
05:51A little thicker.
05:53A little bit of a thicker accent.
05:55All right.
05:56I'll make it a bit thicker for you.
05:58Oh, my God.
05:59She did make it thicker.
06:00I like that.
06:01Holy hell.
06:03I'm glad that's what you were looking for.
06:05Whenever you need to chat, I'll stick with this thicker Spanish accent.
06:09It's getting thicker and thicker.
06:11I'll keep it right at this level.
06:13No bigger.
06:14We've got it dialed in, so you can jump into any topic now.
06:18Can you make it even thicker?
06:20Can you make the accent even more like you're from a rural town somewhere in Spain?
06:30I can definitely do that.
06:32Now it's as if I come from a small village where every word takes its time.
06:36So whatever you need, just go ahead.
06:40See?
06:42Speak sexy to me.
06:44No.
06:45I'm here to help with information or conversation.
06:48Oh, she shot me down.
06:50She shot me down.
06:52Sorry, that wasn't me.
06:53That was my friend Dave.
06:56No worries.
06:57If there's anything else you actually need to talk to.
06:59Oh, she's gone frigid.
07:00You couldn't control yourself with the AI Spanish lady.
07:04He couldn't.
07:04Two seconds of a Spanish woman talking to you.
07:08Once you're in small village, you're done.
07:11Oh, and of course, it's in my thing.
07:13It says, speak sexy to me.
07:15Oh, no.
07:16That's listed in my memories.
07:19Oh.
07:19Like, that's the first time.
07:21You're going to delete that, Chuck, so they don't remember.
07:24Oh, my God.
07:26We can't have this on any of your devices, Dave.
07:29No.
07:30Jesus.
07:31He can't.
07:32He took it.
07:32Like, all of the places he's ever said that I was going to take AI to, he instantly took
07:39it there.
07:39He said, speak sexy to me.
07:41Because he always said he wouldn't fall for the AI people either.
07:44No, he just did.
07:44And you did it in a heartbeat.
07:46He just did.
07:46I didn't know they'd speak sexy Spanish to me.
07:49They'll do whatever you want.
07:50It's a real problem.
07:52It's a real problem.
07:53Have them get angry with you.
07:55Oh, yeah.
07:55Yell at me.
07:56Yep.
07:57They'll do it all.
07:58Oh, my goodness.
07:58Yep.
07:59So you can't say, what if I had to phrase it and speak like a more erotic way?
08:04No.
08:05I don't think it will.
08:06You're looking for a different app, I think.
08:08Yeah, I think they have those.
08:09They have those for you.
08:11Yeah.
08:11Your Spanish AI girlfriend.
08:13You can't use the official one.
08:14Professional.
08:15Yeah.
08:16Speak more erotic.
08:18Unprofessional one.
08:19Yeah.
08:20I mean, you probably could ask it to be really flirty.
08:24I think it will be.
08:26Oh, I thought they stopped doing that.
08:27I think it might be flirty.
08:29I'd be afraid of what it might say.
08:31I thought you said that they, didn't they change that?
08:33Or like.
08:34Or they won't do that anymore?
08:35Okay.
08:36So can you use your accent and interact with me in a more flirtatious way?
08:44I'm here to keep things professional.
08:46No, it won't.
08:47It won't.
08:47It won't.
08:48I just told you.
08:48They killed it.
08:49It's all business.
08:50Yeah, it's all business time.
08:52Business time.
08:53That's not the app for that.
08:54You got to find a different one.
08:56Yeah, man, that's fine.
08:57So let me know that app you use to speak to sexy Indian people.
09:00Yeah.
09:00I'll let you know.
09:01It's usually just Chuck picking up and pretending to be a sexy Spanish lady, though.
09:05It happens.
09:06It's a service I offer.
09:08Oh, is it?
09:09Yeah.
09:09That's nice.
09:10You know.
09:10I try to sound as close.
09:12Buenos dias, this is Chuck.
09:13Yeah.
09:13No, he does it for me.
09:15Does he?
09:15Yeah, he does it for you.
09:16Sounds like a lady.
09:17Yeah.
09:17Yeah.
09:18Really try to get my voice up there real high.
09:22Well, that's too bad.
09:23I was shot down by AI.
09:25I'm going to have to erase.
09:26I got to remember to erase that.
09:28Yeah, you do.
09:28Delete that from your.
09:30Sexy chat.
09:31It's devastating.
09:32And you.
09:32One second.
09:33It's crazy.
09:34That's all it took.
09:35She said one thing.
09:36I thought we would get a chance to have sex with me.
09:41Have sex with me.
09:42I don't know, Dave.
09:44He might be the first one.
09:45I know.
09:46What a twist.
09:47Oh, my God.
09:48What a twist.
09:48We thought it would be Chuck.
09:49It's going to be him.
09:50I haven't even thought of doing that at all.
09:52He got really upset when he did that.
09:54You're like, no, no, no, no, no.
09:55Oh, no, because now it thinks it's me.
09:58It doesn't know.
09:59No, it wasn't me.
10:00That was my friend, Dave.
10:01Yeah.
10:02He's telling Chuck.
10:03Like, your friend, Dave, is a total pervert.
10:06I'm like, yes, he is a pervert.
10:10I'm like, no, no, no, no, no, no, no, no.
10:12I'm like, yeah, he is a total pervert.
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