00:04Hello, I'm Dr. Lakelyn Eichenberger, gerontologist and caregiving advocate with Home Instead.
00:11And I'm Maureen Walsh, and I have the honor of being one of the care pros of the year for
00:17Home
00:18Instead. Home Instead provides in-home care for older adults, helping them age safely and
00:24comfortably with dignity and joy in the place they love most, home. For more than 30 years,
00:30we've supported families through personalized, relationship-based care delivered by trained
00:35care pros and communities across the world. And our care pros assist with everyday needs like
00:40personal care, companionship, meal preparation, mobility support, and specialized care for
00:46people living with memory loss or chronic conditions. We also take a connected care
00:51approach combining relationship-based support with technology that brings real-time updates
00:57and shared care information so families stay informed and feel confident even when they
01:02can't be there. Today, Home Instead has more than 650 locations across the U.S. and Canada
01:08and over 60,000 care pros providing trusted care to families every day.
01:15Caregiving is about so much more than completing tasks. It's about building relationships. Our care
01:21pros take the time to truly get to know the people they support, their routines, preferences,
01:26personalities, and what brings them comfort and joy. That consistency builds trust in the home. It
01:33helps older adults feel safe, respected, and understood day-to-day. And over time, that steady
01:38presence allows the care pro to anticipate needs and adapt as those needs change. They also play an
01:45important role for families. They step in to provide support or respite, and care pros give family
01:50members a chance to simply be that daughter or son again, to enjoy meaningful time with mom or dad,
01:56focus on connection, not coordination. And that's what makes home care so powerful. When that trust grows,
02:03the care pro often becomes more than a caregiver. They become an extension of the family.
02:09National Caregiver Day is especially meaningful to us. For nearly 30 years, we've celebrated our care
02:15pro of the year program honoring care pros who go above and beyond every single day. This year,
02:21we honor 10 care pros from across the US and Canada, including Maureen, who's here with us today.
02:26And they represent the very best of what care looks like. Compassion, skill, reliability, and genuine
02:33human connection. And we know when our care pros feel supported and valued, it shows up in the care they
02:39provide in the lives of the older adults and families they support. Maureen, can you tell us why you
02:45became a care pro? Well, I've been a care pro since 2019. I grew up surrounded by caregivers and my
02:53family, doctors, nurses, and other medical professionals. And I did not go into that as a
02:59career. But later in life, when I was looking for some part-time work, I wanted to do something that
03:08reflected the values I grew up with, of service, of helping others. And so this felt like the right
03:17fit for me when I joined Home Instead. I feel like I make a big difference in the lives of
03:24the people
03:24that I work with. I get to listen to their stories and learn about their lives, their experiences. And
03:32because they're older adults, they've lived through a lot of history that I haven't experienced. So I
03:38get a lot from them. And at the same time, I feel like I give a lot back by building
03:45that trusting
03:46relationship, by providing sometimes very personal care, and allowing them to feel happy and safe in
03:57their homes. That's wonderful. Well, to learn more about Home Instead, you can visit homeinstead.com.
04:05There you'll find local office information and more information about care options in the area.
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