- il y a 2 jours
CEO STORY with SNCF
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TechnologieTranscription
00:00Et nous continuons nos histoires de CEO avec Christophe Fennichet,
00:05le chef digital officer de la groupe SSCF et le chef de la groupe SSCF Voyageurs.
00:12Ma première question pour vous,
00:15quand on va directement dans le sujet,
00:17est comment l'innovation et les nouvelles technologies
00:19transforment votre company en 2030 ?
00:23Bonjour L.A.
00:24First, let me commencer par partager quelques figures
00:28pour vous donner une idée de la scope du digital SSCF.
00:33Chaque jour, 5 millions de passagers dans notre train en France,
00:3815 000 passagers dans la France et l'Europe,
00:42et 35 millions de tonnes transportées par notre train de train en un mois.
00:48By 2030, nous expectons de faire double la share de train,
00:52juste 10% de tout le transport aujourd'hui.
00:56notre girl est à moins de 20% pour protéger le planète.
01:01C'est pourquoi nous investissons environ 1.5 billion annuée
01:06sur les technologies digitales.
01:09Et pour 1 500,
01:12les gens sont dédicés à nos activités digitales.
01:15parce que, comme vous le savez, nous sommes un groupe de service,
01:19essentiellement en voyage,
01:20mais nous sommes aussi un groupe d'industrie.
01:23C'est clair que l'innovation et la technologie
01:25vont continuer à transformer notre groupe.
01:28Cette transformation est pour le bénéfice de la société et l'écologie.
01:33Nous voulons de faire l'innovation accessible pour tous,
01:38nos clients, bien sûr, et nos employés.
01:41Nous avons démontré de la technologie pour la technologie.
01:45Nous voulons la technologie pour servir notre ambition.
01:49Essentiellement, pour augmenter l'utilisation des trains,
01:53tous les passagers et les trains,
01:55et pour augmenter, bien sûr, l'économie écologique.
01:57C'est ce que je veux dire par « Tech for Real Life ».
02:02Nous utilisons technologies pour notre industrie,
02:06nos clients et nos régions.
02:09Pour l'industrie, nous allons utiliser 5G, IoT, drones, data
02:13pour devenir plus réalisable, plus compétitif,
02:17et essentiellement, plus green.
02:19Pour nos clients, nous allons tester technologies
02:22underlying Web3 et Metaverse,
02:25blockchain, ARVR, etc.
02:29Et pour notre vision,
02:31technologie soutient le mode le plus carbone-friendly.
02:35Nous partenons avec les autorités publics
02:38pour servir la mobilité de mobilité.
02:41Donc, qu'est-ce qu'une technologie,
02:44si vous aviez de choisir juste une,
02:45vous avez utilisé pour améliorer votre business ?
02:48Vot-il être des mots comme Metaverse,
02:51Web3, ou peut-être autre chose ?
02:55We are not looking for buzz.
02:57We want to be useful.
02:59We are technophiles.
03:01We are not technomaniacs.
03:03Maybe three examples of where we perceive value for technology.
03:08The first value, internal collaborative tools
03:10to work better together.
03:13Our employees massively use Yammer to cooperate,
03:18learning management system.
03:19Our employees massively use Microsoft system.
03:23We generalize the use of electronic connector.
03:27We develop internal ARVR
03:30for development of training models.
03:33and we have a massive use of Power Apps and Power BI.
03:37The second value,
03:39BIM technology
03:40for industrial use.
03:42We digitalize rail network maps
03:44around railway stations
03:47to facilitate maintenance
03:48operations without disrupting traffic.
03:52And finally,
03:53third value,
03:54the real disruptive innovation
03:56for our industrial infrastructure.
03:58It is the massification
04:00of existing technologies.
04:02IoT,
04:03data,
04:045G
04:04to create
04:05an integrated value chain.
04:07I'm talking about
04:09thousands of connected objects,
04:12hundreds of partnerships wide,
04:14including startup.
04:15This is a revolution,
04:17of course,
04:18for SNSF.
04:19But,
04:20maybe,
04:20you know,
04:21technology is a part of DNA,
04:24our DNA.
04:25We invented TGV,
04:27like you know,
04:28and technology,
04:29for us,
04:30is a key
04:30to the growth
04:31of the rail industry.
04:36On a different subject,
04:38I'd like to talk about
04:40the COVID crisis
04:41and how it has affected
04:43how we view work.
04:46What is your outlook
04:48on the future of work?
04:50And is a hybrid workplace
04:51an opportunity
04:52to attract new talent
04:54for a group such as yours?
04:57Maybe,
04:57contrary to what you might think,
05:00the lockdown in France
05:01went smoothly
05:02at SNSF.
05:04we had already
05:05set up
05:05digital workplace solution.
05:07In one week,
05:08we went from 10%
05:11to 80%
05:12of office staff
05:13working remotely.
05:16That's thousands
05:17and thousands
05:17of users,
05:18of course.
05:20But,
05:20the issue today
05:21is to implement
05:23remote working
05:25over time.
05:26We have a working agreement
05:27which is the first step
05:29to develop flexibility
05:30in work organization.
05:32But,
05:33don't forget
05:33that at SNSF,
05:3580%
05:36of our employees
05:38work in the field.
05:40On trains,
05:41in stations,
05:42on the tracks.
05:44For us,
05:45the hybrid workplace
05:46is more complex.
05:48In the field,
05:49or at air water,
05:51on seat,
05:52or remote,
05:53individual,
05:53or collaborative,
05:54synchronous or
05:56asynchronous.
05:57We need to create
05:59an hybrid model
06:00that lets each
06:02situation in each
06:04business work
06:05in an optimal way
06:05at an optimal time.
06:08Last point,
06:09maybe.
06:10SNSF has a strong
06:12company culture.
06:13Our core mission
06:14is to deliver
06:15seamless,
06:16sustainable,
06:17door-to-door mobility
06:18everywhere.
06:20As a public service
06:21company,
06:21we serve people
06:22and society.
06:23As the most
06:24carbon-free transport,
06:25we preserve the planet.
06:27As a state-owned company,
06:29we provide
06:30accessible mobility
06:31and boost
06:32regional growth.
06:33The SNSF
06:34employer brand
06:35is based
06:36in its meaning
06:37and purpose.
06:39So,
06:39a very strong
06:40social mission
06:42built into
06:43your brand.
06:44How can innovation
06:45in your company
06:46help to pursue
06:47this mission
06:48and perhaps
06:48enable a more
06:50positive impact
06:51on the major
06:52social and
06:53environmental issues
06:54that we're facing
06:55today?
06:56One simple fact,
06:58rail is the most
06:59decarbonized
06:59mobility solution.
07:01Innovation will
07:02support the model
07:03shift to rail.
07:04One fun fact,
07:06we are the number
07:07one consumer
07:08of electric energy
07:09in France,
07:10half of regional
07:11trains and half
07:12for TGV.
07:13It's an important
07:14to find new ways
07:16to reduce
07:16energy consumption.
07:17brake energy
07:19recovery,
07:20eco-driving.
07:22Thanks to data
07:23and digital
07:23application,
07:25each train driver
07:25uses an iPad
07:27and data
07:28to eco-drive.
07:29Innovation
07:30serves our region
07:31in ecological,
07:33hybrid
07:33or hydrogen
07:34train,
07:36renewable
07:36night train,
07:37inclusion
07:38and balance
07:39in the region.
07:40This means
07:41that if you are
07:42in Lille,
07:43Lens,
07:44or Lyon,
07:45you have access
07:45to the same
07:46digital technologies
07:47for train travel.
07:49Innovation
07:50serves our customers.
07:52SNSafe connects
07:53to combine
07:53all our travel apps,
07:55short and long distance,
07:57green IT,
07:58equipment recycling.
08:00Each year,
08:01we collect,
08:02recycle
08:02and reuse 15,000
08:04computers.
08:07We have just a few seconds
08:10for this last question
08:11in our segment,
08:12but don't worry,
08:13I'll give you more
08:14than a few seconds
08:14to answer,
08:15but if you could
08:16perhaps give me
08:17a more synthetic answer.
08:18Can you tell us,
08:21share with us
08:22one innovation
08:23that you were
08:24impressed with
08:25recently?
08:27Probably,
08:28our living labs
08:28in 5G,
08:29in Rennes
08:30with Orange,
08:31in Nord
08:32with SFR
08:32and in Lyon
08:34with Bouygues Telecom.
08:35Our 5G labs
08:36test 5G solutions
08:37in real life.
08:39We are experimenting
08:40with consumer
08:41and industrial use.
08:43We are experimenting
08:44with instant downloads,
08:45for example,
08:46passengers can download
08:47a wall fill
08:48in just seconds
08:50in station
08:51to avoid
08:51simply Wi-Fi
08:53use on bond trains.
08:555G has a big impact
08:57on predictive maintenance
08:59by transmitting
09:00data more quickly.
09:02A new generation
09:03train represents
09:04100 gigabyte
09:05of data per day.
09:08With 5G,
09:09we'll be able
09:09to capture this data
09:10very quickly
09:11to speed up
09:12our maintenance.
09:13And of course,
09:14we are working
09:15on autonomous trains
09:16and we will need
09:185G for it.
09:20Here,
09:21you can see
09:22our corporate value
09:23in action.
09:24Technology-saving users,
09:26co-innovation
09:27for our industry
09:28and anchoring
09:29regional development.
09:30Thank you so much.
09:31And we move on
09:32to the second segment
09:34of this interview.
09:35It's called
09:36On My Watch.
09:43Would you like
09:43some water?
09:45Maybe.
09:47Perhaps we can
09:48bring some water
09:49if anybody hears me.
09:50All right.
09:51So On My Watch
09:51is a segment
09:53where we ask CEOs
09:54what they are passionate
09:56about for their company.
09:57So my first question
09:58for you is going to be
10:00why is the SNCF group
10:02here at ViverTech?
10:04Good question.
10:05Thank you.
10:05We have a strong focus
10:07on what we call
10:08Tech for Real Life.
10:09We want tech solutions
10:10to be adapted
10:11to real life.
10:13We want them
10:14to be useful
10:15in daily life
10:16of our society.
10:18Can you tell us more?
10:20I mean,
10:20how does this impact
10:21the SNCF reality,
10:24if I can say so?
10:25Our four days
10:26at ViverTech
10:27focus on
10:28Tech for Real Life,
10:29like I said.
10:30Yesterday,
10:30we present
10:31Tech for Businesses.
10:32Our tech
10:33is serving
10:34our industry,
10:35increase rail
10:36network performance,
10:37develop new kinds
10:38of maintenance,
10:40accommodate growing traffic
10:41because,
10:42like I said,
10:43we hope
10:44to double train traffic
10:46by 2030.
10:48Digital is a part
10:49of the solution.
10:50One example,
10:51the ERTMS,
10:52the train management system,
10:54it enables
10:54to put more trains
10:56on the same tracks.
10:58We also talk
10:59about rail freight,
11:01how it brings
11:01new solutions
11:02to our B2B customers
11:03and boost competitiveness
11:05against tracking.
11:07Today,
11:08we are presenting
11:09Tech for Communities.
11:11Our tech
11:11can better serve
11:13communities,
11:14improve mobility
11:15across France,
11:17boost regional
11:17developments,
11:19serve our region.
11:20For example,
11:21the programme
11:22Place de la Gare
11:23to provide
11:24in-station services.
11:26and tomorrow,
11:27we will talk
11:28about Tech for People,
11:29how tech
11:30serve our employees,
11:32automate repetitive tasks,
11:34improve quality of work,
11:36reinforce employee safety.
11:38We will talk,
11:39for example,
11:40exoskeleton,
11:41quality of life at work
11:43and the use
11:44of digital technology
11:45in training.
11:47That's very ambitious.
11:48Actually,
11:48I'm curious,
11:49how do you make
11:51this Tech for Real Life
11:52successful?
11:55We have a massive
11:56internal recruitment
11:57drive in the
11:58digital sector.
11:59For example,
11:59we have engaged
12:00in the reskilling
12:02of 400 employees
12:04from other sectors
12:05of our company.
12:08We haven't talked
12:09about the customers
12:10yet,
12:11I believe.
12:13Finally,
12:13you're right.
12:14Finally,
12:14Saturday will be
12:15Tech for Customer Day.
12:17Tech for all passengers,
12:18students,
12:19seniors,
12:20daily commuters,
12:21business and
12:22holidays,
12:22travelers.
12:24Tech for Customer
12:25is about
12:26making mobility
12:27easier,
12:28making mobility
12:29accessible,
12:30both long trips
12:31and everyday commuting,
12:33e-commerce
12:34with SNSafe Connect.
12:35As you can see,
12:37we are talking
12:37about technology,
12:38thank you,
12:40about technology
12:40for everyday
12:41to help
12:41to get around.
12:43We showcase
12:44what's behind
12:45the scene,
12:46the techs
12:46that make
12:47trains rent,
12:48brick station
12:49to life,
12:50service company
12:50and communities.
12:51For Customer,
12:52we develop
12:53SNSafe Connect,
12:54the most personalized
12:55and flexible
12:56way to buy
12:56your tickets.
12:57For Industries,
12:58we use tech
12:59to improve
12:59our industrial asset
13:02and for communities,
13:04TrainStation
13:04must become
13:05the hub
13:06in every city
13:07and we invest
13:08on quick connectivity
13:09and new services
13:11to boost
13:11regional development.
13:12By the way,
13:13we are also
13:14a startup actor.
13:16Each entity
13:16of SNSafe
13:17works with
13:18more than
13:19100 startups.
13:20We are
13:20fantastic,
13:22real-life
13:23playground
13:24for data.
13:26A word,
13:27perhaps,
13:27we have a few
13:28minutes for this,
13:29very little,
13:30but a word
13:31about 574
13:33Invest.
13:34What is it
13:34exactly?
13:37574 Invest
13:38is our
13:39corporate venture
13:40capital.
13:41Do you know
13:41why is this name?
13:43No.
13:43Why is it?
13:44it's the TGV
13:46speed record.
13:47Oh,
13:48that's a good name.
13:49And with
13:50this fund,
13:51we invest
13:51mainly in France
13:52and sometimes
13:53in Europe
13:54from CRI stage,
13:56160 million
13:57euros for
13:58direct and
13:59indirect investment
13:59CRI stage.
14:01We have
14:02three target
14:03investment sector,
14:04mobility,
14:05of course,
14:06industry,
14:074.0,
14:08green tech,
14:09and we develop
14:10a portfolio,
14:11for example.
14:13I'd like to
14:14invite everyone
14:15to go see
14:15for yourself
14:16how the
14:17tech for
14:18real life
14:18looks.
14:19It's at
14:19the SNCF
14:20booth
14:21here at
14:22Viva Tech.
14:23Is there
14:23anything
14:24you'd like
14:25to add?
14:26Our
14:27ultimate
14:27commitment
14:28is the
14:28growth
14:29of
14:29sustainable
14:30mobility.
14:31Tech
14:32is serving
14:32rail,
14:33the best
14:33transport mode,
14:34easy,
14:35ecological,
14:36and economical
14:37travel.
14:38I'm talking
14:38about the
14:39three E's,
14:40easy,
14:41ecological
14:41and
14:42economical.
14:43We want
14:43to make
14:44our solution
14:45even easier,
14:47more ecological
14:48and more
14:48economical.
14:49It makes
14:50a wide range
14:51of careers
14:51at SNCF.
14:53We need
14:53the best
14:54digital talent.
14:55This year,
14:56at SNCF,
14:57we recruit
14:584,000 people
14:59and around
15:00500 in
15:02digital solution.
15:03The possibilities
15:04at SNCF
15:05are endless.
15:06Come and
15:07join us.
15:08All right.
15:09Thank you so
15:09much.
15:10It's time
15:11for part
15:12three of
15:13this interview.
15:14It's
15:14question time.
15:18Go ahead.
15:22Take your
15:23time.
15:23Have yourself
15:24a little glass
15:25of water.
15:25We're all good.
15:26We're among
15:26friends here.
15:27We have one
15:28last question
15:29for you.
15:30It's a question
15:31from Corinne
15:32de Bilbao,
15:33who's CEO
15:33of Microsoft
15:34France.
15:35and here
15:36is what
15:36she would
15:37like to
15:37ask you.
15:38We have
15:38a video.
15:39Let's have
15:39a look.
15:42Hi,
15:43Christophe.
15:43Transport
15:44sector is
15:45increasingly
15:46digitized.
15:47How do
15:47you infuse
15:48the culture
15:48of digitalization
15:49for your
15:50organization?
15:51What are
15:51the challenges
15:52you are facing?
15:53How do
15:54you foresee
15:55the evolution
15:55of your
15:56workforce
15:56and scaling
15:57in your
15:58organization?
16:00That's a
16:00few questions
16:01in one.
16:02Three questions
16:03in one.
16:03for years
16:05digital
16:05technology
16:05has been
16:06part of
16:07employee
16:07training
16:07at our
16:09digital
16:09school.
16:10We develop
16:10the skills
16:11of our
16:12information
16:12system
16:13experts.
16:13We offer
16:14a wide
16:15range
16:15of courses
16:16on digital
16:17acculturation
16:18to all
16:18employees.
16:20I want
16:22our manager
16:23to set
16:24an example
16:24to accelerate
16:25digital
16:26transformation.
16:27We set
16:27up a
16:28training
16:29program
16:29called
16:29Digital
16:30Leader
16:31Label
16:31to help
16:32all
16:32senior
16:33executives
16:33cultivate
16:35innovation.
16:36But
16:37training
16:37is not
16:38enough.
16:38We also
16:39need to
16:39build
16:40relationship
16:40of trust
16:42with our
16:42employees.
16:43It means
16:44making
16:45digital
16:45accessible
16:46to all.
16:47We have
16:47done
16:48a lot
16:48of
16:49customers
16:50with
16:50easy
16:51to use
16:52application.
16:53We are
16:53now using
16:54this
16:54approach
16:54for our
16:55employees.
16:56And the
16:56last point,
16:58reskilling
16:58our employees
16:59for tech
17:00jobs
17:00is an
17:00absolute
17:01necessity
17:02and a
17:02priority.
17:03This year
17:04alone,
17:05we launched
17:05a plan
17:06to retrain
17:07several
17:07hundreds
17:08of employees
17:09to become
17:09developers.
17:11Thank you
17:11so much.
17:12Christophe
17:13Fennichet
17:13everyone.
17:13Let's
17:14give him
17:14a warm
17:15round of
17:15applause
17:15and thank
17:16him for
17:17being here
17:18today.
17:18Thank
17:19you so
17:19much.
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