Newcastle to Metrocentre Pop Card Confusion on Sunday Trains

Local TV

Passengers are raising concerns about where Pop cards can be used on extended Sunday rail services. Transport leaders say there is no evidence the issue deters public transport use.

Transcript

00:00Concerns have been raised over a confusing ticketing issue affecting some Sunday rail

00:06journeys in the North East. Transport users say the POP Pay-as-you-go smart card cannot

00:12be used on part of the Northumberland line between Newcastle and the Metro Centre. The

00:17service, run by Northern, was extended on Sundays last month. Campaigners warn passengers

00:23could be puzzled by the situation or could even risk penalty fares. The North East combined

00:29authority says there is no evidence the issue puts people off public transport and

00:33adds that it wants to expand the scheme across the region. Nexus says POP cards remain valid

00:39on Metro, buses and the Shield's ferry services, but many users say they're still confused.

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