00:00On Tuesday, Nicola Torres and her two children are expecting to be evicted from their forest
00:07field home.
00:08We've got nowhere to go and I feel like I'm at risk of losing everything.
00:15Her landlord, community housing provider Foundation Housing, went to court to evict her, saying
00:20she'd fallen behind on her rent.
00:23Ms Torres says that's because mental ill health stopped her from working for a period, which
00:27should have meant her rent was recalculated.
00:30After the court ordered her eviction, she found a way to repay the debt.
00:34That was the only time I managed to hear from Foundation Housing.
00:39They were texting me, calling me, emailing me, wanting to speak with me to return my money
00:46in full.
00:47Foundation Housing says it made multiple attempts to support Ms Torres but they weren't successful
00:52and that there were other issues they were unable to reveal due to privacy concerns.
00:57It says it was bound to follow the order once it was granted by the court to provide clarity
01:02to all involved.
01:04Greens Housing spokesperson Tim Clifford says the case adds to his concerns about community
01:08housing providers with answers in parliament last year finding the sector had an eviction
01:13rate about five times higher than in government managed properties.
01:17I think what it comes down to is the fact that there is less accountability than in the public
01:23housing sector.
01:24These evictions only affect a very small proportion of tenancies but he wants to see greater oversight
01:29to ensure tenants are getting the help they need to work through issues.
01:34Projects like this which will be managed by a community housing provider are part of efforts
01:38to grow and develop the sector according to the state government.
01:42They say providers have to comply with a national code requiring them to be fair, transparent
01:48and responsive with consequences if they aren't.
01:51Ms Torres says she hasn't seen much of that.
01:54They haven't sent any support in my case to ensure that we have a tenancy or somewhere to
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