- 1 week ago
A Naughty-or-Nice inspector evaluating a girl's Christmas status falls for her widowed father, making her question the strict rules of her consulting firm and forcing her to choose between protocol and love.
Seorang inspektur "Nakalan atau Baik" yang mengevaluasi status Natal seorang gadis jatuh cinta pada ayah gadis itu yang seorang duda, membuatnya mempertanyakan aturan ketat di perusahaan konsultan tempatnya bekerja dan memaksanya untuk memilih antara protokol dan cinta.
Stars: Lacey Chabert,Andrew W. Walker,Cadence Compton
Please full watch the movie, like, share and follow this channel
thank you so much
Seorang inspektur "Nakalan atau Baik" yang mengevaluasi status Natal seorang gadis jatuh cinta pada ayah gadis itu yang seorang duda, membuatnya mempertanyakan aturan ketat di perusahaan konsultan tempatnya bekerja dan memaksanya untuk memilih antara protokol dan cinta.
Stars: Lacey Chabert,Andrew W. Walker,Cadence Compton
Please full watch the movie, like, share and follow this channel
thank you so much
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Short filmTranscript
00:00:01Come on, Teddy! Throw it as high as you can!
00:00:05Oh, no...
00:00:09Uh-oh.
00:00:19Come on, let's get out of here!
00:00:30Teddy, let's go!
00:00:35Come on, Teddy. Do the right thing.
00:00:42Do we have a ruling?
00:00:44We have mischief, destruction, and evasion.
00:00:46All level 2 violations. We can close the book on him.
00:00:50Naughty.
00:00:51Thank you, Inspector 0-6.
00:00:54Some kids have to learn the hard way.
00:00:56I'm not really a parking attendant.
00:00:58I'm a naughty or nice inspector.
00:01:00And when a kid falls somewhere in between,
00:01:02they send me to get a closer look.
00:01:05It's not your typical job,
00:01:06but then again, I've never really lived a typical life.
00:01:11That's me, and my trusty suitcase.
00:01:13When you move around like I did,
00:01:15it can be your best ally.
00:01:17I was on my own from a young age,
00:01:19which meant I had a lot of different homes,
00:01:21but none that were really my own.
00:01:24So I got good at blending in.
00:01:26Once I got older,
00:01:27someone came to interview me for a job
00:01:29I hadn't applied for.
00:01:30I guess you could say I made their list.
00:01:33And that's where I've been ever since.
00:01:35It's funny.
00:01:36Life just has a way...
00:01:38I'm so sorry.
00:01:40I don't know how I didn't see you there.
00:01:46I'm gonna need this.
00:01:47Oh, thank you.
00:01:48Thank you so much.
00:01:49It's probably where I should come clean about double parking on the next block.
00:01:53Oh, well.
00:01:54You're lucky I'm off duty.
00:01:55I'm off duty.
00:02:03Oh, you forgot.
00:02:04This is where the magic happens.
00:02:19The naughty or nice group headquarters.
00:02:21A company specially designed for the enormous task of judging the behavior of every single kid in the world.
00:02:26Welcome back.
00:02:27The office is buzzing about Teddy Stevenson.
00:02:29Rolling the baseball?
00:02:30How did you know to intervene like that?
00:02:31Article 48, section one,
00:02:33louser passive intervention,
00:02:34as long as it doesn't change the behavior of the child.
00:02:36Oldest trick in the book.
00:02:38Wait.
00:02:39I don't know you.
00:02:40Oh, I'm Heidi.
00:02:41Your new assistant.
00:02:42It's an honor.
00:02:43Coffee, splash of oat.
00:02:44Nice to meet you.
00:02:45Just as I was getting to know...
00:02:47Alan?
00:02:48Brett told me they cycle through pretty quickly.
00:02:51I wanted to hit the ground running, so I've been studying the stuff you left around the office.
00:02:54Did you know the file cabinet was filled with half-eaten bags of chips?
00:02:58It's been a stressful season.
00:03:00Ah.
00:03:02Also, you have 64 days of phone and mail messages.
00:03:05One of them is jury duty.
00:03:06Oh, the irony.
00:03:07And lastly, we got this from the audits department.
00:03:09Looks like they want you to revisit Eddie Gomes' naughty case.
00:03:12They say he's turned it around.
00:03:13There goes my morning.
00:03:14The audits team loves to waste my time reviewing this stuff.
00:03:17You don't think he's changed?
00:03:1920 years of being an inspector, guess how many naughty kids have changed?
00:03:22Zero.
00:03:26Buongiorno and buongiorno.
00:03:28It's so nice, I have to say it twice.
00:03:30Oh, good morning Giuseppe.
00:03:32The best inspectors are either really good at blending in or reading people.
00:03:36He's a reader.
00:03:38I have something for this awful day you're having.
00:03:40How do you know him?
00:03:41Your eyebrows.
00:03:42They say everything.
00:03:43Big line down your forehead.
00:03:45Maybe someday it'll stay that way.
00:03:48Okay, allora, eh?
00:03:50These are for you.
00:03:51To celebrate last weeks of the season.
00:03:54Eh?
00:03:55Do you see?
00:03:56They're you.
00:03:57Eh?
00:03:58It's you.
00:03:59Oh.
00:04:00Hmm.
00:04:01Thanks Giuseppe.
00:04:02Eh?
00:04:03You see?
00:04:04That's so nice.
00:04:05This is you.
00:04:06Ah, ah.
00:04:07Happy.
00:04:08Sad.
00:04:09And mi piace Java.
00:04:10Well, let go.
00:04:11And then you go.
00:04:12Yeah.
00:04:13Oh.
00:04:13First time.
00:04:41Is this the eyes of the world?
00:04:43It's so much for Elf on a Shelf.
00:04:56Oh, don't be ridiculous.
00:04:57He's been a very effective partner for us.
00:05:11Hi, Fred.
00:05:19How's it going?
00:05:21Sorry, Isabelle.
00:05:22I really don't have the bandwidth for idle chit-chat.
00:05:24List lock is on the 24th.
00:05:26I hear you.
00:05:27I have two weeks left and Audit's just sent me a reconsider.
00:05:31Listen, I really need to see Eddie Gomes' new tape just to get them off my back.
00:05:39This tape hasn't been logged yet.
00:05:40You can access it tomorrow.
00:05:41I might be halfway around the world by then.
00:05:48Is that real gingerbread?
00:06:00Hmm.
00:06:01Hmm.
00:06:02I don't know who you tell me.
00:06:11Welcome, Inspector 036.
00:06:13Uploading Eddie Gomes' tape for review.
00:06:19Oh, wow.
00:06:20Destroying everyone's plans but his own.
00:06:32That's your ballgame.
00:06:33Wait.
00:06:34Already?
00:06:35Yeah.
00:06:36We just witnessed malice, deceit, and destruction.
00:06:37All red-letter contact violations.
00:06:38But that bottle was right next to the fertilizer.
00:06:39What if you thought that they were the same thing?
00:06:40Something you'll learn here very quickly, when someone shows you who they are, believe them.
00:07:01this is where the naughty or nice sausage gets made they call it the pit all the information
00:07:12we collect is gathered here by these guys the number crunchers imagine an entire year's worth
00:07:18of information boiled down to a naughty or nice in a matter of seconds now most cases are clear
00:07:23cut but every once in a while they fall somewhere in between and that's where i come in oscar wow
00:07:29this place looks great hey thanks you like it the higher-ups they took our trees away budget cuts
00:07:36but a few of us pitched in we decorated ourselves looks so good i love it thank you hey what can i
00:07:42do for you well i just reviewed eddie gums new tape you're never gonna believe it
00:07:47i was really hoping he was gonna turn around me too but there's always next year yeah hey a bunch
00:07:57of us we're in that christmas karaoke tonight you should come oh that that sounds like a lot of
00:08:01fun but i have a lot of work to catch up on no come on what are you gonna do work away the whole
00:08:06holiday you know i work it so everyone else can enjoy it let's see good work out like okay back to it
00:08:15i've seen the trends as well but i wouldn't call them troubling
00:08:26exactly i can't do anything about the uh naughty ones i can only point out where there's an infestation
00:08:39no no no no no that's not the language that we use uh in fact i think you're gonna love where
00:08:44we're heading next i'll have nancy send over a copy of the plan give it a look-see all right mr
00:08:51crendle you as well wow sorry to interrupt i heard rumor that you're spending too much time on the road
00:08:59well i guess that depends on your definition of too much the building accidentally gave away your
00:09:03parking spot two months ago and no one reported it until this morning when you parked in it i have
00:09:09been quite busy isabel you're one of my best oh thank you sir so you can be candid if there's something
00:09:17wrong i'm just really trying to make a difference that's exactly what i wanted to hear water sure thank
00:09:24you did i ever tell you the story of why i started this company yes but not recently
00:09:39it was four when it first happened that christmas morning i burst out of bed with excitement
00:09:46climbed down to the living room where my stocking was hung convinced that it would contain
00:09:52a gift i treasured a double action slingshot to prank my friend's weapon but instead i found only
00:10:01disaster i'm embarrassed to say that my name has found its way to the naughty list i spent the next
00:10:1010 years trying to clear it to prove to senator that he had gotten it wrong so on my 14th christmas i woke
00:10:16but to my disappointment my stocking still held the coal if anything and it gotten bigger from that
00:10:26moment forward i i committed my life to writing that wrong creating an algorithm to ensure that no
00:10:33child would have to suffer the injustice of being wrongfully labeled naughtiness needed mathematical
00:10:38certainty and with this company that is what i've delivered wow just so brave
00:10:54i know but i tell you this story for a reason your work ethic your integrity are the hallmarks
00:11:01i had in mind when i created this firm and the board agrees if this season goes as the others have
00:11:07you're on track for a promotion to partner oh wow i don't even know what to say thank you that
00:11:15being said while you are the front runner there is one other candidate in contention for the promotion
00:11:20oh really who's that giuseppe giuseppe oh did i hear my name giuseppe hey giuseppe right on cue brother
00:11:30hang tight i'll be right with you there's something about him that reminds me of myself i can't put my
00:11:38finger on it is it that he's a man ridiculous he's just strong and commanding and so relatable to me
00:11:44now listen there's no reason why you have to look over your shoulder you just take care of business
00:11:53this holiday season and you'll have a lot to celebrate this christmas thank you sir on your way
00:11:58out would you mind sitting in giuseppe hey this time i am sure of it
00:12:03how's your mother hey you know not so good i love the lasagna
00:12:16everything okay yeah just when i thought i was settling in looks like i'm heading back to the
00:12:30airport that's quite the rap sheet no it's always the ones you least suspect oh um your car oh did
00:12:39you give me a ride to the impound lot
00:12:51being an inspector is all about how close you can get to the action so disguises are key you have
00:12:56exactly 72 hours to make the call but when you've been doing this as long as i have
00:13:00that's jobs late step right up for the amazing charlie prepare to witness things that shouldn't be
00:13:09possible for my first trick i'll need a real 20 dollar bill okay now watch as i make it
00:13:20disappear wow that's impressive look at that slide of hand okay who's next
00:13:30maybe did she just take his money okay disappear wow okay who's next
00:13:42naughty
00:13:51inspector jobs aren't for everyone it's isolating it's grueling requires you to live a life of strict
00:13:56anonymity after all if kids know exactly who we were they'd have no reason to be themselves
00:14:10as you can imagine there are some very strict rules in this line of work observations must be done in
00:14:35plain sight and inspectors are forbidden to make contact with their subjects
00:14:40i know you're hungry
00:14:49i know you're hungry
00:14:51i know you're hungry
00:15:03theft and disobedience
00:15:04who would leave their garbage here
00:15:16okay
00:15:16okay see you tomorrow winston
00:15:19congratulations
00:15:31congratulations kid
00:15:33i'm officially confused
00:15:43i just couldn't make this easy
00:15:57while technically i haven't broken any rules you are prohibited from entering a subject's property
00:16:01rule 16 section 5 does state that there are exceptions when your view is inhibited
00:16:05now something i'm never allowed to do under any circumstance is make contact with a family member of the subject
00:16:12which fortunately i never have
00:16:15excuse me
00:16:18hi
00:16:21hi
00:16:24do you need help
00:16:26uh no no no i'm i'm fine thank you
00:16:29have we met before
00:16:30have we met before
00:16:32uh i don't think that would be possible
00:16:34are you sure
00:16:36because i i got a really good memory with this kind of thing and i'm pretty sure i could place you
00:16:40if i think about it
00:16:41yeah no i don't think that's that's possible you know what it is i have one of those faces it's
00:16:44just very familiar i i get that or maybe you just know how to leave a good impression
00:16:52hi i'm jason
00:16:53isabel hi um i was just in the neighborhood i was looking at electrical boxes and i look look at
00:17:04there you have one so that's a that's a great sign that's looking great wait a second you're with
00:17:09the power company uh-huh i am so glad to hear you say that i was beginning to think no one over
00:17:16there was listening to the messages i was leaving there were a lot of messages here come with me
00:17:23really what are the odds
00:17:31just can't get these christmas lights to turn on
00:17:35the box hasn't worked since well oh wow i was hoping it wasn't that noticeable oh it's noticeable
00:17:46it was an unspoken lights competition in the neighborhood i needed them to be bright
00:17:50admittedly i used way too many extension cords that's just part of being a good dad right
00:17:59the next time maybe you should carry a fire extinguisher
00:18:02was that school drop-off i'm sorry where we met my daughter goes to kensington down the street no no i i
00:18:09i don't have kids i think i can convince you to take a look at all that we're two weeks away from
00:18:18christmas and i hate losing i get it i really want to help you i do but i i don't have my tools and
00:18:25without them tools i got tons of tools
00:18:39hello inspector zero three six do we have an update
00:18:41here you go
00:18:51tools in here okay
00:18:53was that the farmers market i know
00:18:56do you hike i do but um not not around here close something outdoors it's gonna come to me all right
00:19:04well let's get cracking why don't you let me help you with that uh it's a bit of an unconventional
00:19:15box i know it's not up to code my wife my late wife said it was an accident waiting to happen
00:19:24oh look at this they're just wires on wires yeah okay mm-hmm one second
00:19:34all right you know it's always a little tricky to know which one to cut cut yeah i'm sorry i i have
00:19:38to tell you i have to be honest i don't know what i'm doing because i i just started oh yeah there's
00:19:45still a couple tests i gotta pass well i appreciate you being honest with me i i could send someone out
00:19:50to help you really yeah of course oh thank you saving christmas it's kind of my thing
00:20:01look i uh i hope this isn't too forward but i think there's a reason why you're stuck in my memory
00:20:08i think you should stop thinking about it so much do you want to go out with me sometime yeah no no no i
00:20:16i can't because i i don't live in the area i know i mean all the places in the whole region
00:20:24i'm hungry oh yeah okay charlie um hey this is isabelle and she is helping us with our boss
00:20:31don't you guys usually wear uniforms uh we do you're right yes which reminds me i gotta stop at the dry
00:20:38cleaners yes yes okay i will be inside all right just give me a give me a minute
00:20:52kids
00:20:55what do you say
00:20:56you know what sure really yeah that's that's amazing oh uh why don't you why don't you put your
00:21:10number on my phone sure maybe we can go out tomorrow night it's great yeah um i'm excited yeah it's great
00:21:20yeah okay at first it seems like he's sabotaging his friends but when you look at the super zoomed
00:21:34frames here you can see the whole row is fertilizer bottles oh wow you're right it's really cool how much
00:21:42you care sorry yeah yeah isabel hands office heidi oh hey isabel i don't know who else to turn to and
00:21:53i need your discretion is everything okay uh discretion means you pretend like everything's okay
00:21:58right i am in a predicament and i really need your help anything okay would you consider a red plaid
00:22:07blazer to be a romantic article of clothing i don't think a blazer is ever romantic what's going on
00:22:13i i have a date oh wow you met someone who is it charlie's father oh i know it was an accident and i
00:22:24i don't know why but hey i could get fired for this so why are you going on a date with him because rule
00:22:29one article one section four says you can make contact with a family member if you were spotted by
00:22:34this subject and they are part of your cover above all else protect the operation okay so you're
00:22:39disguising as the dad's date it is the only way okay and i'm gonna i just i'll close up charlie's case
00:22:45and then i'll get out of here okay how can i help i need you to send an electrician out to their house
00:22:51to look at their box um okay but look there's a lot of inspectors out right now so if you're gonna do
00:22:58this you need to be careful not to get spotted please heidi i know how to disguise myself okay and one
00:23:04more thing don't fall in love oh please i'm professional merry christmas thank you for coming drive
00:23:17safely good evening inspector 089 do we have an update we have a virtuous act in the holiday market
00:23:24jacqueline is trending hi hi hey you made it okay i i put our names into the restaurant we got a minute if
00:23:50you want to you want to take a look around sure yeah yeah sure i like the glasses very clark kent
00:24:00that's what i was going for
00:24:06oh so cute is this here every year yeah yeah it's so great they do this everything is local family owned
00:24:15i just love the way they support community you sound like a poster child for nice guys not really i uh
00:24:23i used to be on the other side of things i was a food critic one of those snobby mean ones see
00:24:30always a catch i would nitpick everything the dinner mints menu fonts once i trashed a five-star restaurant
00:24:38because the table made the olive oil pool southeast wow you know you don't have to tell me all this
00:24:44right maybe i'm just too honest for first dates so what changed
00:24:53when audrey passed i i just didn't want to pick things apart anymore you know i just felt so cynical
00:25:00so i dug up all the places i'd hurt with my reviews and i went to go work for them give them a second
00:25:06chance i really do think we're all put here to do good just takes a little coming around too
00:25:16do i sound trait no not at all i love that
00:25:24what do you think this is
00:25:25what do you think this is yours you'll log um crushed pine
00:25:35crushed pine
00:25:37that's pretty good how about you uh i okay this is gonna sound weird but
00:25:46i love watching people yeah that sounds weird all right i mean i love watching people try you know
00:25:56a kid who's just trying to do the right thing and almost gets there or
00:26:01someone who's having a bad day but they still find a way to be kind
00:26:07i guess it just makes me feel like maybe the world's okay
00:26:09like i can do something small that matters even if no one knows i did it
00:26:17i think that's beautiful
00:26:23what about this one
00:26:27eggnog
00:26:30amber nutmeg
00:26:32amber nutmeg what you're you're good at this
00:26:35i have a well-traveled notes hey they have homemade cider over there
00:26:42we've got to try it over this way they're so good
00:26:48hi can we get uh two ciders please
00:26:57thank you
00:26:57hey what's going on uh i i i thought i smelled something burning but it turns out it's it's
00:27:10just this um oh authentic chimney candle go figure i have never met anyone like you before
00:27:18you're here thank you so much
00:27:29that's the it's the babysitter it's okay hey sarah what's going on oh well how's she doing now
00:27:37oh boy okay um yeah yeah okay i'm i'm walking back right now all right
00:27:50i'm so sorry but charlie came down with something oh no i'll drive you back thank you
00:27:58hey hey should i no no please come in how is she sarah honestly i don't know she said it was her
00:28:11stomach and then her head and then she kind of fainted she fainted oh geez
00:28:18sweetie hey um i came as fast as i could i'm not fast enough i got a lot worse
00:28:34uh your fever is 105. i told you i'm dying yeah we gotta get you to the hospital hospital don't worry
00:28:44they have special medication there all right uh should you bring your elephant or penguin i'm 11.
00:28:52the bear i don't think we need to go i'm starting to feel a little better i know you don't want
00:28:58to go to the hospital honey but we can't take any chances
00:29:00uh jason i i wouldn't panic about the fever sometimes these things just flare up
00:29:15i would maybe keep up with the ice give her some snuggles and just check it again in a few minutes
00:29:20okay thank you listen i'm gonna go all right yeah i'm so sorry it's okay good night good night charlie
00:29:46scooch over
00:29:50you know there's a rule you can't be sick at christmas
00:30:01i have to say things are really starting to come along we finalized the layout furniture's on its way
00:30:07and we got rid of that jukebox that wouldn't stop playing tears in heaven
00:30:10it's a lot of changes and change can be scary but my goal here is to lean into what you do best
00:30:17you wrote that my shop is where good pizza goes to die and i have a lot of regrets about the
00:30:23wording listen jimbo you're a wizard with dough your pizza is a masterpiece but frankly you could
00:30:29use a little help with the business side so i want to pitch you on some staging okay oh come on charlie do
00:30:37something you're the main attraction here the fuel that makes this place hum so imagine this
00:30:43you staged front and center as our star dazzling customers at the main counter i don't know about
00:30:55what a star i'm more of a pizza chef
00:30:57did you hire a window cleaner look like you did
00:31:10can we do something fun now oh yeah we are going to get the tree
00:31:34that's more like a chore what you used to love getting the tree when i was four come on charlie
00:31:48isabel
00:31:51i don't think she heard me
00:31:57hey isabel oh jason uh charlie hi what a surprise what a surprise yeah are you
00:32:04sure about that i'm so glad to see you're feeling better yes she is uh and i am so sorry about the
00:32:13other night i owe you a do-over definitely i just i have to do some travel for work why not right now
00:32:20what now charlie i mean we're gonna go pick out a christmas tree it's gonna be so
00:32:26fun i don't i don't know
00:32:28well clearly we'd love to have you
00:32:36you know what sure yeah sure why not all right all right amazing yeah why not let's go wow this is
00:32:44a coincidence
00:32:52ah so where do you want to start let's start with some hot cocoa
00:32:57me and isabel are parched right isabel
00:33:00okay okay well then i will be right back
00:33:15feeling we're not parched i know what's going on you do yep okay uh do you want to fill me in you like
00:33:27my dad oh oh no no no no no your dad and i your dad and i are friends do you spy on all your friends
00:33:37very complex questions i look i don't really consider it spying it's more like just trying
00:33:44to get the full picture you know it's kind of my way of getting to know someone better to make sure
00:33:50they're good yeah that's it exactly i don't know how helpful this is but he honks a lot when he drives
00:34:00he grunts when he gets up and he chews loudly what else do i know
00:34:08charlie i would never want to take him away from you i didn't say that i just want you to know that
00:34:15he's noisy and has an allergy noted thanks for talking to me you know it's always it's always
00:34:25good to say what you need in that case i need five dollars for the snack bar oh okay yeah i guess i
00:34:30have to support that oh there you go live it up where are you off to popcorn i thought we were thirsty
00:34:41i don't know thank you you got a good seat here yeah cheers cheers
00:34:56wow they're just oh it's so beautiful i know none of them will work what do you mean
00:35:03but our tree has to be ugly ugly but wait hold on why does it have to be ugly it's uh
00:35:11we've been doing it since she was little it's kind of a tradition if we don't make everyone who
00:35:15will oh that's sweet sweet well it is until you have to hang ornaments on it without it folding in
00:35:22half i take you you've never had a tree topper that dragged on the floor i actually didn't have a
00:35:30christmas tree growing up really but i love to climb trees i would find i would find the tallest tree
00:35:38and i would sit in it for hours and i would just stare out at the christmas lights it was
00:35:43so beautiful made me feel like i was a part of it and i always leave behind these these little
00:35:48notes i had written while i was up there like what
00:35:55so some were wishes and some were just little fortunes i'd hope someone would find you know it's
00:36:01kind of like how you are with those restaurants like i felt like if i could just do something good
00:36:07then the rest would fall into place look out
00:36:14whoa sorry are you okay yeah we're good thanks guys
00:36:18are you guys even looking uh yeah yeah of course no we're just starting with the roots and then
00:36:29working our way out i can't
00:36:35that was a close call danger thank you yeah saving my life there
00:36:39she's really comfortable with you doesn't happen a lot no she and i have an understanding
00:36:50well can you let me in on it half the time i feel clueless
00:36:54charlie was just so connected with her mom when i lost her i didn't realize i'd be losing that part
00:36:59of charlie too then maybe this is a chance to get to know a whole new part of her you think
00:37:07look when you lose someone that young it's hard to find hope in anything anymore
00:37:12i think she just needs a reminder that she still has something worth believing in
00:37:19what's that
00:37:23you i found it
00:37:26i love it it's perfect and by that i mean hideous i'm naming him marvin and he's getting all the
00:37:44big ornaments we'll see about that well let's bag them up hey i got an idea what would you like for
00:37:55christmas this year a little boy
00:38:01okay okay all right coal it is why are we doing this oh come on honey you don't want to see santa
00:38:11santa yeah that guy doug his name's on the cup okay so that guy clearly isn't the real santa but you
00:38:18know what i know he works for the real santa so exactly for him to know what you want of course not no
00:38:24fine oh oh oh have a seat thanks but i prefer to stand oh all right and uh what's your name little
00:38:36girl it's young lady all right charlie and uh you excited about christmas this year charlie can we cut
00:38:44to the chase santa
00:38:50right well what would you like for christmas this year charlie there is one thing i want more than
00:38:56anything but i'm afraid it's too much to ask i can't make any promises but nothing's too big for the sleigh
00:39:03well okay what i really want for christmas is world peace
00:39:13oh and a white rabbit for magic oh oh oh well um i i i'll have to talk to the elves about that um
00:39:25can i get a candy cane over here please oh charlie what am i gonna do with you
00:39:38okay there's just there's got to be an exception
00:39:53okay here we go naughty behavior can be excused under one exception rule one there are no exceptions
00:40:00no that's just bad copywriting
00:40:11rules department hi this is isabel haynes i was hoping to get some help with a really difficult
00:40:17case case name uh charlie duncan what seems to be the problem well it's just complicated charlie's
00:40:23behavior is naughty but there's more to it than that i mean she's lost her mom and i think a lot of this
00:40:28it's just a girl acting out her grief um hello did i leave hello hello ma'am if the actions you've
00:40:37observed are objectively naughty you should follow the procedure stipulated under rule five section 52.
00:40:44no no but that's why you're not hearing me it's more complex than that she's been through a lot and
00:40:48she's really trying she's getting better and if she lands on the naughty list again i would just be
00:40:52devastated i mean she would just be so devastated ma'am if i may judgment can become difficult if you get
00:40:58too close to the subject okay well i'm gonna have to like file for an extension i mean i've never
00:41:04done that before is there like a button for it or something extensions are reviewed by the extensions
00:41:10committee i've emailed you the extension request packet on page 45 there's a section that says do
00:41:15not complete please complete it and a link to submit your 30-minute video testimonial please refrain
00:41:22from showing a motion in your testimonial or your request will automatically be denied
00:41:27okay all right i think i got those instructions thank you so much
00:41:36charlie i don't know if i have a rule to protect you
00:41:52i'm not available for conversation ah i couldn't agree more conversations are the worst that yuck
00:42:07it's just i heard a little rumor and i couldn't believe my ears
00:42:10he said there is a brother requested an extension of her case and if i'm not mistaken that's never
00:42:16happened before this is sounding like a conversation no no let's see friendy she's having trouble and
00:42:24she asked me if i can help problem is i can't help if i can't see the tape i can't give you access
00:42:30to the case footage unless you're assigned to the case of course you're right who was i thinking yes silly
00:42:36man um before i go one more thing do you like delicious bread of ginger come on grumpy friend
00:42:52i can see it is changing your mind bravo mancha kissy kissy with the ginger bread
00:42:59buongiorno inspector cinquantuno buongiorno che si da andiamo eh che bene magia bravo bravo
00:43:16well well well what do we have here does isabel have un segreto
00:43:29so i was preparing the invites for the reopening this morning and we are exactly where we need to be
00:43:35we just need to settle on our name i still don't get where we just can't call it pizza shop
00:43:44come on jimbo that's like naming your dog dog technically it works until you take it to the park
00:43:53look i know this is a difficult step so i went ahead and i prepared a direction for you
00:43:59all right
00:44:04introducing
00:44:08sips and slices you pick a pizza we pair it with a bottle of wine from our selection
00:44:14what do you think i don't know it's a little um
00:44:21frou-frou okay um i thought this was the direction we wanted to go in
00:44:28it elevates the pizza experience so that customers can finally appreciate your complex
00:44:32flavor profile yeah it's frou-frou
00:44:42charlie hey you want to give us your thoughts on something
00:44:45what do you think about this look for the restaurant
00:44:53it's too fancy thank you really you don't think it hits a cultural sweet spot
00:45:00i don't know what that is but when i have pizza i just want to have fun i like her
00:45:04okay all right all right let's start over so
00:45:14what else should it be it shouldn't be a stuffy place just for grown-ups it should be a place kids
00:45:21can go too okay what uh what makes it kid friendly
00:45:27remember lucia's where we could like draw on the table plots and there was like the music and stuff
00:45:33and the waiters would come out and sing la bumba yeah and remember when we made pizza at home
00:45:37mom would always save us some of the dough and we made little pizza people
00:45:40i forgot she used to do that
00:45:48i used to make a dessert back in school it was like a pizza sunday where you could pick your toppings
00:45:54i want one of those i might have some waffle cone stuff out in the back come on come on dad okay
00:46:16see you later
00:46:24look this is only going to end one way
00:46:54oh no
00:47:14oh no
00:47:24Come on, Charlie.
00:47:27Come on.
00:47:37Charlie, what are you doing?
00:47:40What are you doing?
00:47:41Can I help you, ice cream lady?
00:47:45She's not an ice cream lady, Wanda.
00:47:47She's my dad's girlfriend.
00:47:49She's a spy.
00:47:50And not a very good one.
00:47:52What are you doing here?
00:47:53Oh, I was just, you know, in the neighborhood.
00:47:56Seems to happen a lot.
00:47:58I just, I heard screaming.
00:48:00Oh, gotta be me.
00:48:02Gotta be excited.
00:48:03Charlie hid my $20 bill in my back pocket.
00:48:08Wow, in your pocket.
00:48:11Right.
00:48:13I'm so sorry.
00:48:14I just, I'm gonna, you know, I'm gonna go.
00:48:18You should stay.
00:48:19Hmm?
00:48:20We were just about to start our ornaments.
00:48:22I think it was Lunkhead.
00:48:34Or maybe Bozo.
00:48:35It was definitely Bozo.
00:48:37Oh, Bozo's my favorite.
00:48:40Anyway, I lost my patience.
00:48:43And if I could have climbed over the pharmacy counter, I would have.
00:48:48But it was Christmas.
00:48:49And also, I was practically blind.
00:48:52Even now, I'm like a bat.
00:48:54Except for when I roll my eyes.
00:48:57Then this lady stepped out of line and stormed right up to the front.
00:49:03And with a calm voice, she said,
00:49:06If you don't give her the prescription, I'll make sure you never work in this state again.
00:49:11And she was just petty enough to do it.
00:49:15You never saw a pharmacist move faster in your life.
00:49:20Her mother and I ran into each other a lot at that pharmacy.
00:49:27Especially toward the end.
00:49:29But eventually, she found out I used to be a magician and asked me to perform at Charlie's birthday.
00:49:37Just like that?
00:49:38Oh, that was Audrey.
00:49:40She could see people for who they were.
00:49:42I wasn't just a stranger to her.
00:49:45No one was.
00:49:46Needless to say, the party never happened.
00:49:56But I still showed up.
00:50:01And Charlie and I spent the day together learning every card trick in the book.
00:50:09That's amazing.
00:50:11Is that how these magic lessons started?
00:50:14Actually, that was all Charlie.
00:50:18When she found out I was living alone, she insisted on helping out.
00:50:23Running errands, picking up mail, and my prescriptions.
00:50:29Got all the good parts of her mama.
00:50:35I don't know where I'd be without her.
00:50:44Charlie.
00:50:45Charlie.
00:50:46Charlie.
00:50:46Charlie.
00:50:47No, no.
00:50:48Hey, Charlie.
00:50:49You told me you spied to find out if someone was nice.
00:50:52Okay, I can explain all of this.
00:50:54No, if you didn't like me, you should have just said so.
00:51:12Can we just talk?
00:51:14Please.
00:51:15Do you mind if we...
00:51:16Can we sit?
00:51:27I lost my mom, too, you know.
00:51:30When I was seven.
00:51:33And my dad wasn't around.
00:51:35I moved a lot.
00:51:36I know what it's like to lose faith in people and feel like nobody believes in you.
00:51:45I did lie to you.
00:51:47The day I was at your house, I didn't work for the power company.
00:51:52I was there because I was assigned to you.
00:51:57And what are you talking about?
00:51:58I work for someone you know and someone who is very famous.
00:52:05And...
00:52:05I...
00:52:06Goodness, this is tricky.
00:52:11Um...
00:52:11I work for a company that outsources the naughty or nice list for Santa.
00:52:19And it's my job to find out who's what.
00:52:23You're telling me you work for Santa?
00:52:25Yes, yep, that's it, that's who.
00:52:29I mean, not directly, I don't actually report to him.
00:52:31So you were lying about the power company job, this cookie job, and you're telling the truth about working for Santa.
00:52:39You're skeptical, I totally understand.
00:52:41All that stuff about Santa checking his list?
00:52:45That's just me.
00:52:50Charlie, I know you're good.
00:52:53And I just want to make sure you don't get cold again.
00:52:56See, that's where you're wrong.
00:52:57I've never gotten cold for Christmas.
00:52:59Jason, I have given this a lot of thought, but I'm not who you think I am.
00:53:23And for as much trouble as this may bring, I can't keep it up anymore.
00:53:28I'm an inspector for the naughty or nice list.
00:53:32I understand you may have some questions, or...
00:53:34I just want to sit there in silence.
00:53:36That's...
00:53:37That's fine.
00:53:38Maybe we could just sit here and walk with me.
00:53:39Oh, hi.
00:53:40Hi.
00:53:40Hi.
00:53:41Hi.
00:53:41Are we talking to someone?
00:53:43I...
00:53:43I...
00:53:44Um...
00:53:45You look great.
00:53:46Wow.
00:53:46Oh.
00:53:47Well, thank you very much.
00:53:48It's a...
00:53:48It's a new jacket.
00:53:49I'm sorry I'm late.
00:53:53I was dropping Charlie off at Chuck E. Cheese to a birthday party.
00:53:57It's so weird.
00:53:58There's so much construction around there over the holidays.
00:54:01And every year.
00:54:03Yeah.
00:54:03So weird.
00:54:04You will never believe what I found yesterday.
00:54:08I figured it out.
00:54:09Figured what out?
00:54:11Well, Annette, you left it behind when we bumped into each other.
00:54:18Yeah, about, about, about...
00:54:19And speaking from experience here, I know we all take our jobs very seriously.
00:54:24And sometimes that means, you know, shaming people for minor traffic violations.
00:54:30Jason, I was never a parking attendant.
00:54:37I don't...
00:54:37I don't understand.
00:54:40Jason, these last few days have been a whirlwind for me.
00:54:44Yeah, for me too.
00:54:46But I've come to realize that I'm not being fair to you.
00:54:51I have to tell you something.
00:54:52Okay.
00:54:55This is...
00:54:56This is work.
00:54:56I'm so sorry.
00:54:57No, of course.
00:54:58Take it.
00:54:58Yeah.
00:55:00Hey, Heidi, what's up?
00:55:02Isabelle.
00:55:03I hope it's not a bad time, but just wanted to find out.
00:55:07How quickly can you get on a plane?
00:55:09A plane?
00:55:10Why?
00:55:11It's...
00:55:11About Charlie's dad.
00:55:14We all found out about him.
00:55:18Oh.
00:55:20Right.
00:55:21Um, uh...
00:55:22Yeah, I'll be on the next flight.
00:55:24I...
00:55:24Hi.
00:55:31Hi.
00:55:32Hi.
00:55:32Everything okay?
00:55:33I've got a problem with work, and I really have to...
00:55:37Oh, uh...
00:55:38Yeah, no problem.
00:55:39We can pick this up tomorrow.
00:55:41This might take a week or so.
00:55:44Uh, that's...
00:55:45It's...
00:55:46It's Christmas.
00:55:50I'm sorry.
00:55:51I'll let you know as soon as I'm back.
00:55:55Oh, you forgot your coat.
00:55:58Oh.
00:56:00Sorry to thank you.
00:56:01I'm...
00:56:02I gotta go.
00:56:03Yeah.
00:56:03Yeah.
00:56:03Inspector 036.
00:56:22Inspector 036.
00:56:23Who are you?
00:56:25Look, I won't tell you what to do, but...
00:56:42You should fire them all immediately.
00:56:44They need to know that there are consequences for abusing their brakes.
00:56:49There's this old Chinese proverb about a lion and a table.
00:56:53I'm not gonna bore you with all the details.
00:56:54But you do not want to be the table.
00:56:58Just do what I do and sweeten them up first before you...
00:57:02All right, Grandma.
00:57:06Gotta go.
00:57:07Love ya.
00:57:08Well, if it isn't my favorite inspector, can I offer you some sweets?
00:57:16I'm okay, thank you.
00:57:19Well, I guess it's straight to business, then.
00:57:23I'm assuming you, uh, know why I called you in.
00:57:27Yesterday morning, I received a video.
00:57:30I will not reveal the source.
00:57:33But it is someone who I...
00:57:35Deem extremely trustworthy and...
00:57:38Extremely handsome.
00:57:40I chip off you, old block, if you will.
00:57:42Anyhow, you crossed the line, Isabel.
00:57:47I don't need to tell a inspector as decorated as yourself about the dangers of fraternizing with the subject's father.
00:57:54Sir, if I may, Article 1, Section 1, Rule 4...
00:57:57You and I both know that rule was never intended for picking out a Christmas tree together.
00:58:02So, effective immediately, you were out of the case.
00:58:04Charlie's characterization will be finalized as naughty.
00:58:07You are to cease all contact with the girl and her father.
00:58:11I have new information.
00:58:12Sir, Charlie isn't naughty.
00:58:14Now, can we please...
00:58:15...move on to something more pleasant?
00:58:19Yeah.
00:58:19Did I ever tell you the story of why I started this company?
00:58:24Yes.
00:58:26I did?
00:58:27Yes, you have.
00:58:29Huh.
00:58:31Well, then this next chapter will make a lot more sense.
00:58:38Ta-da!
00:58:39This is our future, Isabel.
00:58:41The next evolutionary step.
00:58:44A naughty or nice assessment.
00:58:46One that eliminates all human error.
00:58:47And embraces scientific certainty.
00:58:50What is this?
00:58:52I'm glad you asked.
00:58:53We have deployed 30 years of data from all the children in the world to build a super algorithm.
00:59:00Strong enough to determine who's been naughty and who's been nice with 99.9% accuracy.
00:59:0599.9%?
00:59:07That's basically 100%.
00:59:09Yeah, with the difference of 2 million kids.
00:59:11The point is, this new formula will finally bring certainty to the naughty or nice list.
00:59:20Without the need for inspectors or number crunchers or any human beings at all.
00:59:24But that's the heart and soul of this company.
00:59:28Now you understand why this promotion is so important.
00:59:30I'll be making my announcement after Christmas.
00:59:36You can't...
00:59:37You can't do this.
00:59:39It's wrong.
00:59:40All of it.
00:59:41What has gotten into you?
00:59:43I won't stand by while you turn this list into some sort of faceless math equation.
00:59:48I admit I crossed a personal line with Charlie.
00:59:50And I did it knowingly.
00:59:55But because she needed me.
00:59:57And the truth is...
00:59:59The truth is I needed her.
01:00:03She isn't naughty, sir.
01:00:06The things you consider naughty are acts of love, which I don't think you or this algorithm could possibly understand.
01:00:12And I only learned that because I got to know her.
01:00:15The answer isn't to make our evaluations less human.
01:00:20It's...
01:00:21It's for us to become more human.
01:00:26Excuse me?
01:00:27Hmm.
01:00:31I won't promise that I will stay away from Charlie.
01:00:39And in fact, I, um...
01:00:42I quit.
01:00:45All right, boss.
01:00:54What do you think?
01:00:56Still not straight.
01:01:01Okay.
01:01:02How about now?
01:01:04Perfect.
01:01:13Okay.
01:01:13Okay.
01:01:15Want to do the honors?
01:01:17Should we call the fire department first?
01:01:20Okay.
01:01:21Let's do it together.
01:01:30So pretty, right?
01:01:33I've always loved this tradition.
01:01:35Me too.
01:01:37Except when I started the fire.
01:01:38That was fun, too.
01:01:40I got ice cream.
01:01:41What?
01:01:42You got ice cream?
01:01:43Yeah.
01:01:44Mom would always take me for ice cream when she was mad at you.
01:01:47Three scoops.
01:01:48You got three scoops?
01:01:49Mm-hmm.
01:01:49Mm-hmm.
01:01:50I remember last year when I was really scared that Santa wasn't going to come because I was
01:02:01bad.
01:02:02And then on Christmas morning, so many presents from Santa.
01:02:07Yeah?
01:02:08What made you think of that?
01:02:11I don't know.
01:02:13It was different from all the other years.
01:02:18Santa's handwriting changed, and I can't figure out why.
01:02:22Maybe some years he has his elves do it.
01:02:36That makes sense.
01:02:43Is Isabel coming to the opening?
01:02:46Oh, no, honey.
01:02:48I, I, she's just, she's so busy with the power company.
01:02:55I don't, I don't think we're going to see much of her anymore.
01:02:59You know she doesn't really work for the power company, right, Dad?
01:03:03Wait.
01:03:06What do you know?
01:03:18Hey, kid, that's my hat.
01:03:28I got it.
01:03:35Thank you, you're a good boy.
01:03:44Yes!
01:03:48Okay, that just felt intentionally deceptive.
01:03:51Oh, boy, you are defined.
01:03:57Heidi?
01:03:58What, what are you doing here?
01:04:01Sorry, I didn't mean to startle you.
01:04:02Discretion, you know?
01:04:04Could have just worn glasses.
01:04:10It's been a week.
01:04:11Wanted to check in, make sure you weren't feeling sorry for yourself.
01:04:14I was just so sure this was my calling, you know?
01:04:20And now?
01:04:21Now I wonder if I didn't just spend my entire life making things worse.
01:04:25I know I did for Jason and Charlie.
01:04:29Sounds like an identity crisis.
01:04:32Yeah.
01:04:33Look, you can ignore my advice, but no one has ever seen you happier than when you were
01:04:44with Jason.
01:04:46Wait, what?
01:04:47Oh, the office is obsessed with the Jason tapes.
01:04:50And when he saves you from that Christmas tree, oh!
01:04:53Okay, okay, okay, okay.
01:04:55Okay, so now that your job isn't the problem, what are you still doing here?
01:05:01Heidi, it's too late for all that.
01:05:03I destroyed the trust with Jason and Charlie.
01:05:06Charlie needs you.
01:05:07I don't even know where to start with that.
01:05:11Real life, there are no rules.
01:05:14You get to follow your heart.
01:05:17I'm sure you still remember how to do that.
01:05:22Now, this is the part where you realize you have six hours to get to Jason's restaurant
01:05:27opening.
01:05:28Wait, six hours?
01:05:29This is fun.
01:05:31How do you even know about that?
01:05:32Oh, Isabel, please.
01:05:33I'm your assistant.
01:05:34It's my job to know everything about you.
01:05:37Plus, I handle your mail.
01:05:39And what about you?
01:05:40What are you going to do?
01:05:41They offer me Giuseppe's desk, but I don't know.
01:05:43I think I prefer to live in a world that assumes everyone's nice.
01:05:48You know?
01:05:52Thanks for being my friend.
01:05:53You really should get going.
01:06:01Like, right now.
01:06:02Okay.
01:06:03Now.
01:06:03Come on.
01:06:07Good boy.
01:06:08Jimbo, I got another pizza person.
01:06:20Amazing.
01:06:22In you go.
01:06:24Well, Jimbo.
01:06:25What do you think?
01:06:28Uh, not much with words, but if I had to pick one, I'd say, thank you.
01:06:38I'm just glad I can make things right.
01:06:41Sure, Dad.
01:06:43Dad, quick.
01:06:44A customer's complaining that the ice cubes are too thin.
01:06:47What?
01:06:48They're the perfect ratio.
01:06:58Don't mess this up.
01:07:07So I hear you have an issue with my ice?
01:07:09I think we've been parent-trapped.
01:07:18We'll have time for questions later, but first, appetizers?
01:07:21Sure.
01:07:22What do you have?
01:07:22Well, my personal favorite would be the ice cream pizza.
01:07:26It's technically a dessert, but I know the chef.
01:07:28Yeah, it's good.
01:07:30Well, then, that's what we'll do.
01:07:32Okay.
01:07:33Jimbo!
01:07:33That's one sugar frisbee for table 18.
01:07:35Coming right up.
01:07:37Not surprised she's running the place.
01:07:40Oh, she's been in charge the whole time.
01:07:43I'm really glad you're here.
01:07:46I came to apologize.
01:07:48I know I have a lot to explain.
01:07:50Actually, Charlie took care of that.
01:07:54Oh.
01:07:57And as a matter of fact, I have something I need to tell you.
01:08:04After everything with her mom,
01:08:11Charlie was acting out.
01:08:13You know, it was just, it was, it was all so much, you know.
01:08:22Anyway, that Christmas morning, I, um, I couldn't sleep,
01:08:27so I went downstairs early, and I couldn't believe it.
01:08:33Underneath the tree, there was a lump of coal.
01:08:36I didn't know what to do, so I, uh, I repurposed gifts,
01:08:45hoping she wouldn't realize that Santa thought that she was naughty.
01:08:52Oh, Jason.
01:08:53She's a good kid, Isabel.
01:08:59I know.
01:09:01Of course I know.
01:09:05Nothing can prepare you for growing up without a mom.
01:09:08It's, it's lonely, and it's messy.
01:09:12And they don't have any way to account for that.
01:09:15They?
01:09:15The company that makes the list, the whole formula, it's just broken, and
01:09:21Charlie's gonna land on the naughty list again.
01:09:26Oh.
01:09:29All this time, I thought I was helping
01:09:31by watching these moments that would otherwise slip through the cracks,
01:09:36but these kids didn't need observing.
01:09:40They needed understanding.
01:09:41I thought I was making a difference.
01:09:45You are making a difference.
01:09:53Well, I'm definitely not anymore, because I quit.
01:10:00I see we're making progress.
01:10:03Your appetizer?
01:10:05Oh, yum.
01:10:07Wow, that looks great.
01:10:08It's so yummy.
01:10:10Questions?
01:10:11I do have one.
01:10:13Was Heidi in on this?
01:10:14You're not the only one that can talk to the eyes of the world.
01:10:20Very impressive.
01:10:21Well, what are you gonna do now?
01:10:23You know what?
01:10:25I think maybe it's time I take this into my own hands.
01:10:27If they're not gonna fix the naughty list,
01:10:30then I'm gonna take this thing straight to the top.
01:10:32The top?
01:10:33Do you mean?
01:10:36The North Pole?
01:10:38Yes.
01:10:39Although Santa doesn't always work out at the North Pole.
01:10:42I think there's an address on my exit letter.
01:10:45Here is headquarters.
01:10:46Let's see, let's see.
01:10:47Yes, he's located in Delaware.
01:10:50Delaware?
01:10:51What's he doing there?
01:10:52I don't know, but I'm gonna find out.
01:10:54If I leave right now, I think I can make it before Christmas.
01:10:56We can't let you do that.
01:10:59We do.
01:11:00At least not by yourself.
01:11:04All right, let's go.
01:11:08Wait, wait, wait.
01:11:09You check.
01:11:091, 2, 3, 2, 3, 2, 1.
01:11:22Oh my god.
01:11:29Wow.
01:11:34Wow.
01:11:34Wow.
01:11:39Hi, we are here to see Mr. Kringle.
01:11:47Do you have an appointment?
01:11:48Yeah, it's more of a spur-of-the-moment adrenaline charge kind of deal.
01:11:51Yeah.
01:11:53Name, please.
01:11:54Isabel Haynes.
01:12:03Yeah, there's an Isabel Haynes here.
01:12:08No, okay.
01:12:09Go on up.
01:12:16Top of the stairs to the right.
01:12:18You can't miss it.
01:12:20Is Jesse Don?
01:12:21Yeah, I spot him.
01:12:22I can't believe we're going to meet Santa.
01:12:24What's he like?
01:12:24I don't know.
01:12:24I've never met him.
01:12:25I bet he shimmers like a hologram.
01:12:27I bet you he flies.
01:12:28It's not just a sleigh.
01:12:29Uh, excuse me?
01:12:54You're not...
01:13:00Santa?
01:13:01No.
01:13:03Well, maybe someday.
01:13:05No.
01:13:06I don't have the mind for it.
01:13:08You know?
01:13:09I'm Doug.
01:13:10I'm his secretary.
01:13:12Yeah, I gather up all the wishes, you know, and then, you know, make sure they get to the big go.
01:13:17Oh, it's you.
01:13:20Relax.
01:13:21I'm not here to collect.
01:13:23I like to think I've grown up a lot since then.
01:13:27Hmm.
01:13:27We're here to see Santa, Doug.
01:13:29Oh, of course.
01:13:30Yeah.
01:13:31You're in luck.
01:13:32But you better hurry, because he's about to leave to start delivering.
01:13:35Right this way.
01:13:52Well, hello, Isabel.
01:13:56You know me?
01:13:57Ho, ho, ho, ho.
01:13:59Of course I do.
01:14:01Santa?
01:14:03Well, you can call me Chris.
01:14:05Or, uh, Santa's fine.
01:14:08Coco?
01:14:17So, uh, what did you think?
01:14:19I'd be, uh, glimmering like a hologram.
01:14:22Yeah, kinda.
01:14:23I cannot tell you my delight to hear that Isabel Haynes just so happened to be paying me a visit.
01:14:34Why is that?
01:14:35Well, you might say I've been expecting you.
01:14:38Are these my wishes I had left as a child?
01:14:54The ones that came true.
01:14:58I wish that she didn't have to eat lunch alone.
01:15:07Laney, December 23rd, 1995.
01:15:14I wish he didn't always have to be so brave.
01:15:17Marcus, June, May 22nd, 2003.
01:15:20I wish I could play you as a child.
01:15:26I wish I could play you as a child, yeah.
01:15:33What?
01:15:34Never stop believing, Isabel.
01:15:46Thank you, Santa.
01:15:51Now, if you excuse me, I really do need to be going.
01:15:56That first time zone is a doozy.
01:15:59Santa, we actually came to talk to you.
01:16:01Oh, of course.
01:16:02I'm an inspector for the Naughty or Nice group, or at least I was until last week, when I discovered a problem.
01:16:08Problem?
01:16:09Yes, I was assigned to Charlie here, and our algorithm determined her to be naughty, but I can assure you, Santa, she's not.
01:16:16The formula is wrong.
01:16:18No, but the formula is the problem.
01:16:20See, you've outsourced the list to a company that's completely lost sight of the meaning.
01:16:26Well, let's settle this right now, shall we?
01:16:32Mr. Kringle, I'm right in the middle of my year-end review.
01:16:36Rudolph, I hate to interrupt.
01:16:38I was wondering if I could grab you for a minute.
01:16:40Well, actually, it is year-end, and I am super busy.
01:16:43I didn't know he could do that.
01:16:54I didn't know he could do that.
01:16:56I love doing that.
01:16:57Um, thank you for your time.
01:17:00I was just speaking with your former associate, who's concerned that your flawed formula has found Charlie here to be naughty.
01:17:08Flawed?
01:17:08There's nothing wrong with the formula.
01:17:13And if the little girl wants to land on the nice list, I suggest she try being nice.
01:17:19Take it from me, little girl.
01:17:22Cole builds counter.
01:17:24You didn't mean that.
01:17:26Excuse me?
01:17:28May I?
01:17:29Oh, uh, please.
01:17:29You don't think Cole's good.
01:17:35You just did a magic trick.
01:17:37What are you talking about, Charlie?
01:17:41Well, when I want to hide a trick, all I gotta do is make you look in the wrong direction.
01:17:48That way, I distract you from the trick.
01:17:52It's misdirection.
01:17:57You hate Cole.
01:17:58I could see it in your face.
01:17:59I'm on keto.
01:18:03And this is absurd.
01:18:04Are you going to believe me or this naughty little girl?
01:18:06Well, I'm beginning to wonder that myself.
01:18:09Santa, if I may, I have observed kids in all corners of the world.
01:18:14Kids who fight and scream.
01:18:15Kids who break rules.
01:18:16Kids who throw tantrums.
01:18:18Our mistake was never the formula.
01:18:20Our mistake was assuming that any child could be naughty in the first place.
01:18:25Any child?
01:18:26Adults make the rules.
01:18:27Adults label right and wrong, good and bad.
01:18:29Naughty or nice.
01:18:31Kids don't operate that way.
01:18:32It's not always that simple.
01:18:33You know, they're just finding their way through the world.
01:18:36And it, it, well, the world can be a really confusing place sometimes.
01:18:41We need to, to guide them, not judge them.
01:18:48Santa, I'm afraid by labeling kids naughty, we're not incentivizing them to be nice.
01:18:53Instead, we're creating mean adults.
01:18:54I've heard enough.
01:18:58Rudolph, I think it's time we went in a different direction.
01:19:03Sir, don't be hasty.
01:19:05Firstly, I...
01:19:06Merry Christmas.
01:19:07Yay!
01:19:07Well, it looks like we've outgrown the naughty list.
01:19:17Of course, that'll mean a few extra stops.
01:19:19But moving forward, I could certainly use some help running the new operation.
01:19:24What do you say?
01:19:25I, I feel like I need to discuss this with them.
01:19:28Are you kidding?
01:19:29Okay, you got to take it.
01:19:30I'm taking it.
01:19:30Yes.
01:19:30I'm taking it.
01:19:31I'm taking it.
01:19:31Not to worry.
01:19:32Miss Kringle is a strong supporter of working remotely.
01:19:36How do you think we ended up in Delaware?
01:19:41Isabel, thank you so much.
01:19:45Now, I really need to be going.
01:19:50I need to be over the Pacific Ocean in 15 minutes.
01:19:55Merry Christmas.
01:19:57Merry Christmas, Santa.
01:19:59Merry Christmas, Santa.
01:20:01Merry Christmas, Santa.
01:20:03Hmm?
01:20:10I knew it.
01:20:12I told you he could fly.
01:20:13Fly?
01:20:14He was definitely a hologram.
01:20:16Did you see the shimmering?
01:20:17Yes.
01:20:29That night, we changed Christmas forever.
01:20:33The supposedly naughty kids, like Teddy and Eddie, got their Christmas gifts after all.
01:20:38Never again would a child receive coal in their stocking.
01:20:44And in the spirit of lists, we decided to create a brand new one, the Makeup List, to bring overdue gifts to the grown-ups that had never received them.
01:20:53For my next holiday magic trick, be prepared to be wowed.
01:20:59Seed.
01:21:00Abracadabra?
01:21:03Abracadabra!
01:21:03I can't wait to make him disappear.
01:21:32Well, make sure he comes back.
01:21:37So, I'm guessing with everything that's happened, this is going to be your last Christmas off for a while.
01:21:44You know what?
01:21:45It's actually my first.
01:21:46Well then, what do you want to do?
01:21:47Glad you asked.
01:21:50I made a list.
01:21:51Oh yeah, you sure did.
01:21:53Okay, so I want to drink Eichnacht by the fire, I want to go caroling, I want to have a very big Christmas dinner.
01:21:58Wait, you're missing something here.
01:22:00Huh.
01:22:02Interesting.
01:22:02We don't need mistletoe for that.
01:22:17As for me, well, I guess you could say I finally figured out the true meaning of the whole thing.
01:22:35What do you want to do?
01:22:36I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire, I want to drink Eichnacht by the fire.
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