Spain's Housing Crisis: Ángela and her eviction task force

Spain’s housing crisis: How Ángela Mendoza is cashing in with evictions

Transcript

00:00When Angela Mendoza shows up, things get serious.

00:12Angela leads a private security team that removes squatters and tenants who haven't been able to pay their rent.

00:18They are always ready for confrontation.

00:20Her method, though, is a mix of firm pressure and empathetic negotiation.

00:25This time it worked.

00:27The man agrees to leave within three weeks.

00:29In return, Angela promises to help him look for a new place.

00:43Angela's clients and elderly couple are relieved.

00:46They say they turned to Angela out of desperation after all talks with the tenant had failed.

00:52What joy!

00:53It's really big!

00:54Well, here it is.

00:55In 21 days you will have your home.

00:56Spain is facing one of the worst housing shortages in decades and unauthorized occupations are on the rise.

01:07Meanwhile, the courts are overwhelmed and it can take years before a judge approves a police eviction.

01:13While business is booming for Angela, many tenants fear that they will never find a home they can afford.

01:19At the end, everyone involved in this problem has a little bit of reason.

01:24Neither the good are so good nor the bad are so bad.

01:27No.

01:28No, not at all.

01:29No, not at all!

01:30No, it's hard to move for them.

01:31No, not at all!

01:32No, I'll look forward to that!

01:33It's hard to move.