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'Moment of Resurgence' for Web Browsers, Says Mozilla CEO
Bloomberg
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2 days ago
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00:00
You might know the company from its Firefox web browser, and that's really where I want to start
00:04
and sort of understanding this layer of technology that we're talking about so much that so many of
00:09
us are using. And I wonder how you look at it as a way as a way that it's part of the ecosystem.
00:16
Now, Laura, is this like is it a web browser? Is it like Internet access was in the 1990s?
00:23
Are there going to be no such thing as like, you know, AI companies because everything is going to
00:27
be an AI company? How should we be thinking about it? Yeah, it's a moment of tremendous change.
00:34
One of the big shifts we're seeing is a really renewed interest in browsers as a category.
00:39
Perplexity just launched their Comet browser. OpenAI just launched their Atlas browser.
00:44
And it makes sense. The browser has been around for decades, and it's a product we use all the time,
00:51
but we don't think about it very often. And it's not surprising that AI companies are getting into
00:56
this space. The browser has incredible access into credentials, your tabs, where you're browsing,
01:02
how you're spending your time. And as you know, AI companies are very hungry for that information.
01:07
So it is it is sort of a moment of resurgence for the browser right now.
01:10
Is the browser the gateway to all of this, or is it not because we're using apps like Claude or ChatGPT?
01:19
What we're finding is that the folks that created those apps are feeling that the interface is a little
01:26
clunky right now, that you might be in a browser, and then you have to go to another tab and back
01:32
and forth a little bit. And so I think that there will be a role to play for apps. But what we're
01:36
certainly seeing from OpenAI and others is that they're really interested in getting into the browser
01:41
space. But I think the browser is changing. The browser has traditionally been a container.
01:47
You have a URL and a search bar, you have some tabs, and the browser renders content on the web
01:53
for you. The shift that we're expecting to see is that the browser will become more of an agent to
01:59
actually do work on your behalf in that browser interface. But with that shift becomes a big shift
02:05
in power of data as well. The AIs now have more information about your credentials, where you're
02:10
spending your time, where you're spending your money. And we know that people are worried about that.
02:14
60% of people in the US are really worried about privacy with AI. And the other 40% probably should
02:21
be as well. And so I think to be successful in this space, people are going to have to go back
02:25
to those values that Mozilla and Firefox are really built on, which is around privacy and choice and
02:30
control over your experience and your data.
02:32
Do you feel like it's difficult to compete against the behemoths that are out there?
02:40
It's always challenging to be a smaller company. The big tech companies consolidate a lot of power,
02:45
they lock you in, they have vertical integration. But it's something that is incredibly important to do.
02:50
The internet, if left to its own devices, would always trend to being closed, to being expensive,
02:56
and to just have a few players. And that's why it's important to have open source solutions. It's
03:03
important for alternatives for Firefox, like Firefox to be there. You know, we have our own browser
03:09
engine called Gecko. There are only three browser engines left, Microsoft and Opera, everyone else moved
03:15
over to Chromium. It's expensive to run a browser engine. I know why they did it. But we think it's
03:21
incredibly important to invest in options like that. Because very quickly, otherwise, you end up in a
03:27
very, very sort of monopolistic world, which is bad for the health of the internet. And it's bad for
03:32
the users of the internet.
03:34
So is, are you creating a web browser? Are you changing Firefox in order to be an AI first browser
03:41
so it can compete with whatever browser open AI ultimately has, whatever browser perplexity
03:46
ultimately offers in the way Chrome changes from Alphabet's Google?
03:51
Yeah, at Firefox, we always adapt to where users are going and what they need. And not all of our
03:58
users want AI. About 12% of users in the US actually don't want AI. So there'll always be an experience
04:04
for them. But we are actually, we just launched smart windows. We have signups for those available
04:09
right now, which will be our version of AI. But it's going to be centered on privacy, on trust,
04:14
and on transparency. So it will be you'll be able to have a great AI experience in the Firefox
04:20
browser. But it's going to be one that is really oriented around what users really need.
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