- 3 weeks ago
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00:00:00To the gate. Nine, ten. Big fat hen. In you get. Come on. Let's go. Who wants fish and chips?
00:00:15Me. Okay, so it's fish and chips for pork and mushy peas.
00:00:22Fish and chips aren't fish and chips, they're not mushy peas.
00:00:25£1.60 chips, £2.80 fish, how much together?
00:00:314.40. Correct.
00:00:33So, fish and chips for four, Sophie, please?
00:00:36I don't know. Looking forward to eating them?
00:00:40Yes. Then I strongly advise you to attempt an answer.
00:00:44Since not to do so could result in a crushing disappointment.
00:00:49We've got fish and chips. I told them, no burgers and no chips.
00:00:53Wait, it was my idea.
00:00:55No, it wasn't. It was Sophie's idea because she can twist you round her bloody little finger.
00:00:59Ah, they've been good.
00:01:01I don't care. They've had chips twice this week already. They're going to start looking.
00:01:06Okay, Mum. What did I tell you?
00:01:09Grandma wanted them. No, she didn't.
00:01:12Honest, Mum, she did.
00:01:13I'm gone.
00:01:14A kind of hot!
00:01:15Sophie!
00:01:16She did.
00:01:17I'm gone.
00:01:18How did you look at it?
00:01:19She did not.
00:01:20Grandma?
00:01:21Grandma!
00:01:22Get back!
00:01:23Wake up!
00:01:24Stop, wake up!
00:01:25Wake up!
00:01:26So many people, wake up!
00:01:27Sophie, what's wrong?
00:01:28Mum!
00:01:29Make up!
00:01:30Wake up!
00:01:31Help!
00:01:32bisschen!
00:01:33Come on, wake up, we're gonna cry!
00:01:34Random!
00:01:35Hello?
00:01:36Sophie?
00:01:37Hello? Sophie?
00:01:43Sophie?
00:01:46Hello?
00:01:55Sophie?
00:02:03Excuse me.
00:02:06Oh, God, man.
00:02:06Where's the kids?
00:02:08Where are my kids?
00:02:10Move on them!
00:02:12Girls! Oh my God!
00:02:14Come on! Come on!
00:02:16Come on!
00:02:22No, no, the kids are fine,
00:02:24but they've taken them in just to chuck them over,
00:02:26so you need to pick them up, OK?
00:02:28Where are they taking them? The children.
00:02:30And they're starving, so you're going to need to feed them, all right?
00:02:32They've taken me, Mum, to the Royal, so I'm just following them now.
00:02:34And can you phone our Clare and just tell her what's up?
00:02:37Drive in, you selfish bastard!
00:02:41I'm really stressing.
00:02:42Do you think I've lost one of it?
00:02:44A bit, yeah?
00:02:46Thanks.
00:02:49I'm sorry, I've got to go.
00:02:51My mum's...
00:03:04Mum?
00:03:05Mum?
00:03:06Mum?
00:03:10Mum?
00:03:14Mum?
00:03:15Mum?
00:03:16Mum?
00:03:17Mum?
00:03:18Mum?
00:03:19Mum?
00:03:23Mum?
00:03:24Mum?
00:03:25Mum?
00:03:26Mum?
00:03:27Well, isn't there some rule, some limit to how...
00:03:28No, excuse me, please, love. Now, what's going on?
00:03:31If you just want to take a seat, I'll be with you as soon as we can.
00:03:34Take a seat. Take a seat. Always take a seat.
00:03:37Sorry about that. A mother for Mary Taylor, she's my mum.
00:03:40She had a car crash. She was brought in earlier.
00:03:58Hiya, Mum.
00:04:05Mum.
00:04:07George.
00:04:09It's Claire, Mum.
00:04:13She doesn't know me either.
00:04:15What's she doing here?
00:04:17We're just waiting for a scan, but there's loads in front of us.
00:04:21George. Dad's dead, Mum.
00:04:28How long have you been here?
00:04:31Two hours.
00:04:32I wanted flowers to wake up the candle drops.
00:04:36Oh, for God's sake.
00:04:37No, Claire, don't piss them off.
00:04:39I wanted flowers to wake up the candle drops.
00:04:58I wanted flowers to wake up the candle just yet.
00:05:00I want to be prepared for my rue, but we have only been covered before us.
00:05:02I wanted flowers to get the new some of these days,
00:05:03but if you were a martyr, let us know what's going on.
00:05:04What are your true consequences to her first year?
00:05:05We don't want flowers to wake up the freshen scale.
00:05:09I didn't want flowers to wake up the candle together.
00:05:10I must be able to wake up the candle, even when someone isehive,
00:05:11then wait the candle rolls to wake up the candle Plugin.
00:05:16I thought that they were like break up the candle rocks.
00:05:19But what do we see trees?
00:05:22He wants to take the custard for you.
00:05:24I'm sorry.
00:05:33Then you can't get out, love.
00:05:34But what am I supposed to do?
00:05:54I won't be long.
00:06:14Do you want to come in?
00:06:15There's anything I can...
00:06:16Money wires.
00:06:19Look, I came out without my keys.
00:06:22For the house.
00:06:23Oh, right, I'll get mine.
00:06:28Kids!
00:06:30Bye, Cheryl!
00:06:31Bye, Cheryl!
00:06:33Mum!
00:06:35Hi!
00:06:37Mum!
00:06:38Hi, Dad!
00:06:39Hey, girls, come on.
00:06:41Where's your taxi?
00:06:42Go on, I'm sorry.
00:06:44Post them back through your lap.
00:06:47Morning.
00:06:52I'll just do it on my lap.
00:06:57Go on.
00:07:00Oh, my God.
00:07:01Straight up to bed, please.
00:07:02Night, night.
00:07:03Night.
00:07:04Love you.
00:07:05Love you, too.
00:07:05It's Jenny Northwood here.
00:07:18You're probably mad in my till, but I won't be in for a while, I'm afraid.
00:07:22My mum's sick and there's someone to sort the kids out.
00:07:24Thanks.
00:07:25Bye.
00:07:25Bye.
00:07:27Bye.
00:07:28Bye.
00:07:52Bye.
00:07:52Bye.
00:07:52She's sitting up?
00:07:56Mary?
00:07:57Yeah.
00:07:59She insisted.
00:08:02Hi, Mum.
00:08:06Hi, it's me.
00:08:08It's Jenny.
00:08:10Butch-potch.
00:08:14Uh...
00:08:15Butch-potch.
00:08:22All right.
00:08:52I want you to pick the girls up from school, but I can get them now.
00:09:20Right.
00:09:23Not tomorrow, though.
00:09:24I can't.
00:09:26But you can't pick them up in the afternoon.
00:09:28No.
00:09:29Well, then take them in the morning.
00:09:31Can't do that, either.
00:09:33You've got to start pulling your weight, Dave, otherwise I'm going to lose my job.
00:09:37I can't.
00:09:39Sorry.
00:09:39Oh, for God's sake.
00:09:42She's going to start work soon.
00:09:45Cheryl?
00:09:45Yeah.
00:09:46What?
00:09:47What?
00:09:50George!
00:10:02Mum, Dad's dead.
00:10:03So, up to this stroke, she was living independently?
00:10:06Yes.
00:10:06He died years ago.
00:10:07Yeah, dementia was manageable.
00:10:10She doesn't have dementia.
00:10:12How much do these things cost?
00:10:13I mean, it wasn't diagnosed?
00:10:15No.
00:10:15I mean, there was absolutely nothing wrong with her.
00:10:17She's been minding my kids, and I wouldn't let a demented woman do that.
00:10:21George!
00:10:22George!
00:10:23It's not Dad, Mum.
00:10:24No, sorry.
00:10:25Sorry, my mum's a bit confused today.
00:10:27Don't worry about it.
00:10:28Why?
00:10:29Did she own it?
00:10:30No.
00:10:32Is that a problem?
00:10:33No.
00:10:33Send her in.
00:10:34Well, she's been here three weeks already.
00:10:37It's difficult to see what else we can do for her.
00:10:39Can I just stop you there?
00:10:41Nice.
00:10:42My mum has had a stroke.
00:10:43Yes.
00:10:44And she's making no sense.
00:10:46She's convinced anything that moves is a dead horse.
00:10:48No, Mum.
00:10:48And right now, she's trying to eat metal.
00:10:50Mum, no, no, no.
00:10:51So, there's obviously brain damage, yes?
00:10:53Yes.
00:10:54So, shouldn't we be trying to fix that?
00:10:56Yes, but this is an assessment ward, Claire.
00:10:58We're not staffed for rehabilitation.
00:11:00Then can we go somewhere, that is?
00:11:01There are no places available.
00:11:03And even if there were, they're designed to get people back on their feet,
00:11:06and Mary's already walking.
00:11:07But she has no idea where she's walking to.
00:11:09I know.
00:11:11Look, I think we'll talk again after the kitchen test.
00:11:14What's the kitchen test?
00:11:16Occupational therapy needs to know that Mary can find her way around the kitchen
00:11:19and make herself a cup of tea.
00:11:21Are you serious?
00:11:24What am I doing, Mary?
00:11:27Hmm?
00:11:29I'm filling the kettle, aren't I?
00:11:33Would you like to do it?
00:11:36Would you like that?
00:11:44So, what do we do next?
00:11:51Come on, man.
00:11:52What do you do next?
00:11:53We do ask families not to prompt.
00:11:56Sorry.
00:11:56Or intervene in any way during these tests.
00:11:59You see, our aim is to prove to Mary
00:12:00that she can carry out these tests without any help whatsoever.
00:12:04Right.
00:12:07Right.
00:12:08Now there's water in the kettle.
00:12:09Just here.
00:12:09Now, can you do...
00:12:15Okay.
00:12:17Now your turn.
00:12:20Well, never mind, eh?
00:12:33I'll tell you what.
00:12:35We need...
00:12:36Well, we need...
00:12:38A tea bag.
00:12:41Love growing roses, don't you?
00:12:43Now here's a cup
00:12:46and here's the tea bag.
00:12:49Now, can you help me, Mary?
00:12:52Can you put the tea bag
00:12:54into the cup?
00:12:56No, no, Mary?
00:13:09No.
00:13:10No, spit it out.
00:13:11Spit it out, please.
00:13:11Spit it out, ma'am.
00:13:12No, no, no, no, no, no.
00:13:13No, no.
00:13:15It's okay.
00:13:18It's okay.
00:13:18You tried your best.
00:13:20It's okay, Mary.
00:13:20Home.
00:13:31Mary.
00:13:32Won't we, Mary?
00:13:33Eh?
00:13:48Just say what it is, ma'am.
00:13:50Tell me what it is.
00:13:54It's all up.
00:13:55It's all up.
00:13:56It's all up, ma'am.
00:14:05There is one thing.
00:14:06Yeah?
00:14:07They've stopped saving for their holiday.
00:14:10Yeah, they, um...
00:14:11Hi!
00:14:15Stop!
00:14:18Stop laughing.
00:14:19I heard it.
00:14:19I heard it.
00:14:20No!
00:14:22Stop!
00:14:23You don't have to go enough to do...
00:14:24What's happened?
00:14:32Sorry.
00:14:32I've tried, but she's taken against me.
00:14:35Sausage.
00:14:36You're not my friend today, are you, Mary?
00:14:38Sausage!
00:14:40Do you want to wait outside?
00:14:42Yes, yes.
00:14:42She's been having more stomach problems, and I'm wondering, should I go and ask the doctor
00:14:47to see her again?
00:14:48You'll be all right?
00:14:49Yeah.
00:14:49Yeah.
00:14:55Hey, ma'am.
00:14:56Why don't you have a little seat, eh?
00:15:00Hmm?
00:15:01Have a little sit down, eh?
00:15:04Go.
00:15:06Go for.
00:15:07Well, the medicine kicks in, I'll bring the girls in.
00:15:15That'd be nice, wouldn't it?
00:15:16Yeah.
00:15:16Have Grandma a hook?
00:15:30No.
00:15:34So give her your letters.
00:15:36Okay.
00:15:36Letters for Grandma.
00:15:38I folded my garden gates.
00:15:53Hmm.
00:16:05I'm Amanda Jennings, and this is Diane Marysso.
00:16:08Right.
00:16:10Diane, if you could go and get the team and bring Mrs. Taylor in, please.
00:16:28Questions that you may have at the end of the meeting.
00:16:31So, Dr. Ray Sullivan, if you can bring us up to date, and then we can let you go.
00:16:33Yeah, Mary Taylor had an acute stroke, which has affected her vision, right upper limb, and
00:16:41cognitive ability.
00:16:42She was referred here for rehabilitation.
00:16:43Don't shine for it.
00:16:45And an EMA assessment.
00:16:46Don't shine for it.
00:16:47Since arriving, she's developed additional medical problems, nausea, vomiting, and acute constipation.
00:16:54I like to jump from me.
00:16:55She has been referred to as ultimate gastroenterologist, and has been given antibiotics and steroids
00:17:00while she waits to see him.
00:17:02Once C, she'll be followed up after discharge as an outpatient.
00:17:06Can we move on to you, Hilary, and physiotherapy?
00:17:10Yeah, thank you, doctor.
00:17:11When Mary arrived, we focused on treatment to make the muscles aware.
00:17:17However, since the health problems, we've been unable to carry on.
00:17:21This morning, we tested Mary when given objects she couldn't match them.
00:17:26A sock with a sock, a picture card with a word card.
00:17:29Occupational therapy are looking into.
00:17:32I don't understand what you're saying, mum.
00:17:34We still see involving Mary as an active goal, but so far there's been no progress.
00:17:40We think this is more cognitive than physical, and there's not much more we can do on that front.
00:17:45I've always got a note here from speech therapy saying that how to discontinue you to lack a cooperation.
00:17:51I know how hard this is for everyone, but we are nearly there.
00:17:56Nurse Brown.
00:17:58Mary is often very confused.
00:18:01She is uncooperative.
00:18:03At times, aggressive.
00:18:06She only sleeps for short periods and is often found wandering, disturbing other patients.
00:18:13Due to falls, her mattress is now on the floor.
00:18:17She hasn't had enough of this.
00:18:18I only understand that this is upset.
00:18:33Just listen to her, right?
00:18:51I've got to go get the kids.
00:18:52Five minutes.
00:18:53I'm not here to talk you into anything, Jenny.
00:18:56You've removed your mother from the hospital, and that suits us all.
00:18:59We can all wash our hands of her.
00:19:01But there's things you should know, okay?
00:19:03A secure gate at the top of the stairs.
00:19:05Are you going to find her in a heap at the bottom?
00:19:06You need handrails on the bath and toilet, or she's going to crack her head open on the tiles.
00:19:12And a dozen other things I could mention, but that'll do for now.
00:19:18I haven't got any money.
00:19:20We'll pay.
00:19:20It's cheaper than keeping her in hospital.
00:19:24But you can't look after a demented mother and two kids while there's building work going on around you.
00:19:30So what do I do?
00:19:32Put her into care.
00:19:34Now?
00:19:35Just while...
00:19:50Hi.
00:20:11Welcome to Belle Vista, Mary.
00:20:14I'm the one you come to if you've any problems.
00:20:18And I...
00:20:18This is the lounge.
00:20:22You'll probably spend most of your time here, Mary.
00:20:24Most people do.
00:20:25There's a concert once a week, if you're well enough.
00:20:28Visitors are welcome.
00:20:29And give me, not least,
00:20:32your bedroom.
00:20:38I'll leave you to it.
00:20:48I'll leave you to it.
00:20:48It's just for a bit, Mum.
00:21:14I'll leave you to it.
00:21:27Good morning.
00:21:28Oh, my God.
00:21:29Oh, my God.
00:21:29Amen.
00:21:29No.
00:21:31Go on, yeah?
00:21:46Jenny.
00:21:57Jenny.
00:22:27Oh, my God.
00:22:57Hello?
00:23:12Hi, is that Jenny Northwall?
00:23:14Hi.
00:23:15Dave.
00:23:16That's why.
00:23:20Shit, I've been drinking.
00:23:23He has wait at home by the phone.
00:23:25My husband's doing that.
00:23:25I want to see a room, please.
00:23:26We searched her room.
00:23:28She's not there.
00:23:28I want to know what she's wearing.
00:23:43The coat's here.
00:23:43Mom?
00:23:44Mom?
00:23:44Mom?
00:23:45Mom?
00:23:46Mom?
00:23:48Mom?
00:24:19Cheers.
00:24:20Cheers.
00:24:23Claire, look at me, erm...
00:24:48No, no, that place, Belle Vista.
00:24:58Look, do you want a cup of tea?
00:25:00No, I'll do it.
00:25:01No, no, no, no, no, I'll do it.
00:25:09Yeah?
00:25:14Is she pregnant?
00:25:15Four months gone.
00:25:27Erm, do you know where it is?
00:25:31Yeah.
00:25:36There's a boy.
00:25:45I thought she was getting a job.
00:25:59As soon as you got a job, you were going to be able to cough up some money to pay for the kids that you left me with, yeah?
00:26:05Yeah.
00:26:06Well, that's not going to happen now, is it, if she's pregnant?
00:26:09No.
00:26:10What are you feeling?
00:26:11I've given her this phone number to just get off, OK?
00:26:14OK, so she's on her phone, Ray.
00:26:17Hi.
00:26:26Look, I'm going to be looking after man from now on, so I'll get a carer's allowance, but you need to find some money from somewhere.
00:26:31Don't see why my kid should suffer just because she's gone and got a...
00:26:35I will. I will. I will.
00:26:36When?
00:26:37Soon, I'll...
00:26:41Oh, no, no, no, no.
00:26:42Police.
00:26:43Good night, ma'am, Mary.
00:26:44Good night.
00:26:53Good night.
00:26:55Good night.
00:26:56Good night.
00:26:57Good night.
00:27:03On the worktop.
00:27:04I haven't moved it, and Sophie hasn't, cos she's been searching high.
00:27:08T!
00:27:09Ten-year-old girl, for God's sake!
00:27:10for God's sake. I shouldn't need to tell you when you have to brush your teeth. Come on,
00:27:14we are late. Hurry up. Come on. Oh, I'm sorry, mate.
00:27:18Well, I feel ashamed. Well, you should. Come on, just do it.
00:27:21Well, wet the toothbrush. Come on! Sophie! Sophie!
00:27:25What? Just keep an eye on Grandma. Tell me to get us off that chair, all right? Yeah.
00:27:29You don't put toothpaste on a dry brush, for God's sake. I've got all that too.
00:27:40Sorry. Sorry, I won't do that again upon this.
00:28:10Come on. Come on. Come on. Come on. Come on.
00:28:21Can I help? No. Thanks. Come on. Come on, please.
00:28:29That's all right. Please.
00:28:34Come on, Mum. Come on.
00:28:39Careful, Mum.
00:28:51Got tea? Yes, please.
00:28:54How do you take it?
00:28:56White. No sugar.
00:28:58You said you wouldn't be long, so I waited.
00:29:01Chocolate, Mum?
00:29:03It was a pool of her own urine.
00:29:07Yes.
00:29:08Well, how long had she been like that?
00:29:13I don't know that, either.
00:29:22She was in a pool of urine because we'd run out of incontinence pads.
00:29:28We always do.
00:29:29We get the cheaper ones, the less absorbent ones, but even then we can barely afford.
00:29:39There were three of us on last night.
00:29:4230 residents, some with severe dementia, and just three staff.
00:29:49I've known just one of those residents need the three of us to sort her out, which meant 29 people wandering around unsupervised.
00:29:58Nevertheless, just the three of us.
00:30:00NHS, CQC, they know the standard of care in places like ours isn't good enough.
00:30:11Better substandard care than no care at all.
00:30:14So everybody keeps shtum.
00:30:16Meanwhile, people like us, me, Rachel, Roz, the three you were on last night.
00:30:23Totally dedicating.
00:30:25Yeah.
00:30:29Yeah.
00:30:41Say in, Mum.
00:30:44Hiya.
00:30:46Not finished.
00:30:48Alright?
00:30:49Thanks for all the tea.
00:30:51You're welcome.
00:30:54And if anything goes wrong,
00:30:57travel and my number is on there.
00:30:59Great.
00:31:03Thanks.
00:31:06I was wondering...
00:31:11if you fancy to go for a drink sometime?
00:31:19I couldn't.
00:31:26Why not?
00:31:28My man.
00:31:31You have to.
00:31:35Yeah, I mean, I couldn't. I'm sorry.
00:31:38I made up to last.
00:31:40No, I really can't.
00:31:44Okay.
00:31:47Bye.
00:31:50Bye, Mary.
00:32:03Oh, shit.
00:32:07Lauren, are you sure you haven't had them?
00:32:08No.
00:32:09Sophie.
00:32:10No.
00:32:11Ma'am, are you sure you've not seen the keys?
00:32:13Look, they're not where they usually...
00:32:14Ma'am.
00:32:16You mustn't touch these ever again, all right?
00:32:18Come on, kids.
00:32:19We're late.
00:32:23Come on.
00:32:24Quick, quick, quick.
00:32:29Good girl.
00:32:32Bye, Mum.
00:32:33Bye, darling.
00:32:34Love you.
00:32:36Mom.
00:32:37Thanks for joining me.
00:32:41Oh, God.
00:32:42Mom, no.
00:32:43Back in the car, please.
00:32:44No, no, no.
00:32:45Trust me.
00:32:46It's okay, keep back in the car.
00:32:49We're gonna go.
00:33:19Careful.
00:33:37Don't touch these again, ma'am, okay? Please.
00:33:43Do you want a cup of tea?
00:33:49Do you want a cup of tea?
00:33:51Do you want a cup of tea?
00:33:53Don't touch it.
00:33:57Do you want a cup of tea?
00:34:00I'll trade with tea.
00:34:09I'll trade with tea.
00:34:12thank you hey kids hey mom I was gonna look after you for a while while we go
00:34:25okay my broken Sheila it's just for a bit
00:34:49watch the road knees
00:34:50you good okay
00:34:57so the bags we got school tomorrow what the sleeping over yeah you didn't say that yeah I did no you
00:35:12didn't you said you were going for a drink with a mate well I am and I'll be like you're good
00:35:17thank you he's gonna fuck my brains out all night
00:35:24slide you
00:35:28six
00:35:35six
00:35:37it was the quick and the thin in our house I'm telling you
00:35:40my mum right used to do a Sunday tea
00:35:43you know where all the butties and sausage rolls and cakes and all that stuff
00:35:49and then he'd keep eating with the right hand
00:35:52now when everything was gone and the table was empty
00:35:54he just was not to what was in his left hand
00:35:57that greedy bastard
00:35:59twice the size of me
00:36:00still is
00:36:01and then he's got no kids
00:36:14and she's got no kids
00:36:16and she's got no kids
00:36:20is that out of choice
00:36:23um I don't know
00:36:26I don't know we don't really go there
00:36:29I knew there was something wrong
00:36:39but that's what he'd always wanted you see deep down
00:36:43um anyway he just said no I'm happy with just the girls and nothing was wrong
00:36:49but now she's pregnant
00:36:51this other woman is pregnant
00:36:54and of course
00:36:56he's a boy
00:36:57so yeah that
00:37:00that hurts a bit
00:37:03well then you're on time mate
00:37:23do you want to come back for coffee
00:37:26wouldn't be your mum
00:37:31I should be asleep
00:37:33your sister
00:37:36she'll give you the once over and then leave
00:37:39eyes wide if she approves
00:37:41you're on the right
00:37:58oh god
00:38:02are you Jenny Northwoods?
00:38:05yeah
00:38:06hiya
00:38:07how's things?
00:38:09fine
00:38:09yeah how's mum?
00:38:11fine yeah everything's fine
00:38:12you just go and enjoy yourself
00:38:14I'm at home Claire
00:38:15with mum
00:38:16I'm sorry Jenny
00:38:22I'm really sorry
00:38:24they wouldn't even know what to do with her
00:38:26only she was wearing the bracelet that I got her
00:38:28I said how lucky was that
00:38:29fuck
00:38:31Claire look I've been meaning to ask you this anyway
00:38:46yeah
00:38:47do you need some time off?
00:38:50positive
00:38:50yeah
00:38:52is it
00:38:56all right
00:38:58sorry
00:38:58He had ten thousand men
00:39:00He'd watch them up to the top of the hill
00:39:02and he'd watch them down again
00:39:04And when they were up, they were up
00:39:06And when they were down, they were down
00:39:08And when they were only halfway up again
00:39:10And when they were up, they were up
00:39:12And when they were down, they were down
00:39:14And when they were only halfway up
00:39:16They'd rather up or down
00:39:18He had ten thousand men
00:39:20He'd watch them up to the top of the hill
00:39:22and he'd watch them down again
00:39:24And when they were only halfway up
00:39:26Daddy!
00:39:28Daddy!
00:39:30Daddy!
00:39:32Daddy!
00:39:34Daddy!
00:39:36Daddy!
00:39:38Daddy!
00:39:40Daddy!
00:39:42Daddy!
00:39:44Daddy!
00:39:46Hey, you all right?
00:39:48Hey, how is she?
00:39:50No news yet.
00:39:56I wonder who's it was.
00:39:58What?
00:40:00The broomstick outside.
00:40:02Oh, have they eaten?
00:40:04No, and no cheesy chips again, please.
00:40:08What about
00:40:10fish sauce?
00:40:12You can afford this way.
00:40:14Bye, girls.
00:40:16Bye, Mummy.
00:40:26Now, you've already got a care package set up for Mary,
00:40:32and they'll keep that open for as long as they possibly can.
00:40:34Sadly, the longer that she stays here,
00:40:36the more her care package is threatened,
00:40:38so it's in all of our best interests to get Mary home again as soon as possible.
00:40:41Now, the scan does show...
00:40:43Sorry, you're hurtling the heads here.
00:40:46Am I?
00:40:48Yes.
00:40:49We've not seen our mother yet.
00:40:51Nor any doctor who treated her, nor any nurse who cared for her,
00:40:54but you're already throwing her out.
00:40:56I'm throwing nobody out, I assure you.
00:40:58What's your title again?
00:40:59Claire.
00:41:00Discharged Liaison Officer.
00:41:02Used to be you'd come into hospital and leave when you got better.
00:41:04You can't do that anymore.
00:41:06Not enough beds, not enough money,
00:41:08so you're here doing a job that shouldn't even exist.
00:41:11I'm here to help this unit run as efficiently as possible.
00:41:17Would you like to see your mother now?
00:41:19It doesn't help, you know. I'm going to go at them.
00:41:24What?
00:41:25I think we're nice to her.
00:41:26She'll be nice.
00:41:27Hi.
00:41:28Hi.
00:41:29Hiya.
00:41:30Ah!
00:41:31Ah!
00:41:32Ah!
00:41:33Ah!
00:41:34Stop!
00:41:43It's there.
00:41:44Hi.
00:41:45Sorry I'm not at home.
00:41:46Leave a message and I'll get back to you.
00:41:47Yeah.
00:41:48About that coffee.
00:41:49I wondered if we could, you know, maybe try again sometime.
00:41:51Coffee?
00:41:52Lucky break.
00:41:53Yes.
00:41:54I'm sorry to be brutal but yes a lucky break.
00:41:55And she's back in there now and she's their responsibility, not yours.
00:41:56And they will do it so much better than you ever will because that's what they're trained for.
00:42:06Tell me you won't bring me back to you.
00:42:07I'm sorry I'm not at home.
00:42:08Leave a message and I'll get back to you.
00:42:10Yeah.
00:42:11About that coffee.
00:42:12I wondered if we could, you know, maybe try again sometime.
00:42:15Coffee?
00:42:16Lucky break.
00:42:17Yes.
00:42:18I'm sorry to be brutal but yes a lucky break.
00:42:19And she's back in there now and she's their responsibility not yours.
00:42:20And they will do it so much better than you ever will because that's what they're trained for.
00:42:23Tell me you won't bring her back here.
00:42:29Why do you want to do it anyway?
00:42:31Half the time she doesn't even...
00:42:34The life is over Jenny.
00:42:35Don't let her ruin yours.
00:42:41You know what, I do feel guilty.
00:42:42Yeah.
00:42:43But what about you, Claire?
00:42:45Better to lock me mother up in a home and see me sister running around like a blue arse fly.
00:42:53Hi.
00:42:54Do you know the best thing a mother can do for her children?
00:43:11I don't want to have a child at home.
00:43:12I'll never surrender every day.
00:43:13I just can't let her in a room.
00:43:14I'm not going to be you.
00:43:15I'm not going to be.
00:43:16I'm not going to be.
00:43:17I'm not going to be there in aableirian.
00:43:18It was the last three, soon as I could go.
00:43:19I'll never get into the room if I could go.
00:43:20Here it's a common idea.
00:43:21I'd love to go.
00:43:22It's a common idea.
00:43:23And you decided to keep me out of the room.
00:43:24It's not an idea.
00:43:25I didn't know if I was about you.
00:43:26And I'd love to go.
00:43:27You don't want to go.
00:43:28I'm not gonna be there.
00:43:29I'll be there.
00:43:30I'm not going to go.
00:43:31I don't know.
00:44:01I don't know.
00:44:31I don't know.
00:45:01I don't know.
00:45:02I don't know.
00:45:05Well, we've got what she needs.
00:45:18Round the clock nursing care, doctor on duty or on call, 24 hours.
00:45:23It's 700 a week.
00:45:25You'd have to fund that from the sale of your mother's house.
00:45:30She doesn't own her house.
00:45:33You've tried for NHS continuing health care.
00:45:41What?
00:45:42What?
00:45:43What?
00:45:44What?
00:45:45What?
00:45:46What?
00:45:48What?
00:45:49What?
00:45:54And we can do that.
00:46:24I've been on secondment.
00:46:29You know Amanda?
00:46:30Yes.
00:46:31Two that are suitable and two that aren't, and the two that are, we can't afford.
00:46:36People do find that they need to lower their sights a bit.
00:46:38We have done.
00:46:39Often it's just appearances, the standard of care no different.
00:46:43Take Belle Vista for instance, it looks a bit basic, but it's good.
00:46:47We put my mum in Belle Vista, they lost at the same day.
00:46:52Well, we're not trying to put you under any pressure whatsoever, but we could do with
00:46:57that bed, of course.
00:46:59We understand that.
00:47:01Can I read you something?
00:47:03Of course.
00:47:05Um, have arisen because of disability, accident or illness.
00:47:13Why didn't you mention this?
00:47:16I thought we did.
00:47:17You didn't?
00:47:18Well, we did assess her informally and she didn't qualify, so.
00:47:22Well, can you do it formally, please?
00:47:24Well, that would be a waste of time, I'm afraid.
00:47:26We do that only if you insist.
00:47:28Oh, we insist.
00:47:31Okay.
00:47:33But don't build your hopes up.
00:47:36Please, don't do that.
00:47:39Mum's assessment.
00:47:50It's been rejected.
00:47:52Is he married?
00:47:54What do we do?
00:47:56We appeal.
00:47:58Is he married?
00:48:00No.
00:48:01Good.
00:48:02If you'd like to take a seat.
00:48:25Good morning.
00:48:34My name is James Simpson, and I will be chairing this independent review panel's scrutiny of
00:48:39the rejection of Mary Taylor's...
00:48:41Administrator.
00:48:42Er, Jenny Northwood, Mary's daughter.
00:48:44Claire Taylor, Mary's daughter.
00:48:47We were expecting someone from the hospital, but as it's well past ten o'clock, we'll make
00:48:51a start without them.
00:48:52I apologise that you've been kept waiting.
00:48:55Compton, head of the stroke unit.
00:48:59First, I'd like to invite members of the panel to ask you both any questions they may have.
00:49:08Is that all right with you?
00:49:10Can you tell us a bit about your mother before the stroke?
00:49:17She was very independent.
00:49:20She lives on her own since Dad died.
00:49:21She did everything for herself.
00:49:23Did she have mobility problems?
00:49:24No.
00:49:25Her knees sometimes, but...
00:49:28And did she have any hobbies?
00:49:30Politics in general.
00:49:33Labour Party in particular.
00:49:37Next to telly, wildlife shows, bit of drama, news night.
00:49:43And her personality?
00:49:46Self-contained.
00:49:49Very proud, very principled.
00:49:51And directly after the stroke, did her personality change?
00:49:54Yes.
00:49:56She became noisy, uninhibited, angry.
00:50:00She kept seeing my father and every man on the ward.
00:50:04And how's her behaviour now?
00:50:06Nothing worse.
00:50:07Jenny's called in nearly every day to feed and medicate her because the staff can't cope.
00:50:11She's violent and lashes out with them.
00:50:14Out with...
00:50:16Why all this money?
00:50:19And why spend games playing Godward people's lives?
00:50:21Well, that's fine.
00:50:23But you're not going to do what my mother's...
00:50:26I think you'll remember, Amanda, that we went to the Court of Protection because Mum wasn't
00:50:32capable of granting us power of attorney.
00:50:48Yeah.
00:50:49To do that, you need a consultant's report, so I'd like to read that to you, if I may.
00:51:04Retain information.
00:51:10She is confused and fails to understand.
00:51:13It is extremely difficult to communicate with her.
00:51:16She is found wandering the ward, agitated and occasionally very aggressive.
00:51:20Mrs...
00:51:21Sorry.
00:51:22Mrs Taylor has significant mental health issues and has lost the ability to make a 24-hour
00:51:28care from qualified nursing staff for her medication and other daily activities.
00:51:32In front of you, this is a questionnaire.
00:51:40Do you feel happy?
00:51:41Answer A, all of the time.
00:51:43B, most of the time.
00:51:45C, rarely.
00:51:46D, never.
00:51:47My mother has answered B, most of the time.
00:51:51Whatsoever.
00:51:52So this woman who the consultant described as unable to understand and difficult to communicate
00:51:58with has answered every single answer on this.
00:52:02twice before.
00:52:05When she had me and when she had Claire.
00:52:09She needs 24-hour nursing care.
00:52:12She needs a doctor, a counsellor, a gastroenterologist, a physiotherapist.
00:52:20Anything else?
00:52:25Miss Jennings.
00:52:30In that case, can I ask you both to step outside for five minutes whilst we have a quick
00:52:33chat?
00:52:34Day!
00:52:35Hi!
00:52:37Thanks!
00:52:37Thanks, her!
00:52:39Ay!
00:52:39Thanks, her.
00:52:39Hi!
00:52:40Thanks, her!
00:52:44.
00:52:57But do you know what that means? A nurse being called away from a young person.
00:53:06Thank you for your patience. The committee must decide only on the evidence before us.
00:53:15However, we are in agreement that this assessment does not accurately reflect the state of Mary's health
00:53:22and we are therefore ordering a new assessment to be carried out as soon as possible.
00:53:27This will take a while, but I think you should start talking seriously to them.
00:53:32You will receive a letter confirming this hopefully within the next couple of weeks.
00:53:37Thank you. Thank you for your time. Good to meet you.
00:53:40I've been on the IVF for a while now and...
00:53:54So, we're trying something else.
00:54:10Mary, welcome to Marshall.
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