- 1 day ago
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00:00:00To the gate. Nine, ten. Big fat hen. In you get. Come on. Let's go. Who wants fish and chips?
00:00:15Me. Okay, so it's fish and chips for pork and mushy peas.
00:00:22Fish and chips aren't fish and chips, they're not mushy peas.
00:00:25£1.60 chips, £2.80 fish, how much together?
00:00:314.40. Correct.
00:00:33So, fish and chips for four, Sophie, please?
00:00:36I don't know. Looking forward to eating them?
00:00:40Yes. Then I strongly advise you to attempt an answer.
00:00:44Since not to do so could result in a crushing disappointment.
00:00:49We've got fish and chips. I told them, no burgers and no chips.
00:00:53Wait, it was my idea.
00:00:55No, it wasn't. It was Sophie's idea because she can twist you round her bloody little finger.
00:00:59Ah, they've been good.
00:01:01I don't care. They've had chips twice this week already. They're going to start looking.
00:01:06Okay, Mum. What did I tell you?
00:01:09Grandma wanted them. No, she didn't.
00:01:12Honest, Mum, she did.
00:01:13Look at me, Mum!
00:01:15I didn't.
00:01:18I didn't.
00:01:21Grandma!
00:01:23Grandma!
00:01:24Grandma!
00:01:25Grandma!
00:01:26Girl!
00:01:28Sophie, what's wrong?
00:01:29Mama!
00:01:30Me!
00:01:31Grandma!
00:01:32Come on, we're gonna cry.
00:01:34Grandma!
00:01:37Hello?
00:01:39Hello? Sophie? Sophie?
00:01:54Sophie?
00:01:57Excuse me. Oh, come on. Where's the kids? Where are the kids?
00:02:10Move over. Girls? Oh, my God. Come here. Come here.
00:02:17No, no. The kids are fine, but they've taken them in just to check them over, so you need to pick them up, OK?
00:02:27Where are they taking them? The children. And they're starving, so you're going to need to feed them, all right?
00:02:31They've taken me, ma'am, to the Royal, so I'm just following them now.
00:02:35Ken, can you phone our Claire and just tell her what's up? Drive in, you selfish bastard!
00:02:41I'm really stressing. Do you think I've lost one in it?
00:02:44They're big, yeah? Thanks.
00:02:49I'm sorry, I've got to go. My mum's...
00:02:52Crap.
00:03:13Mum?
00:03:15Mum?
00:03:17Mum?
00:03:18Mum?
00:03:19Mum?
00:03:20Mum?
00:03:21Mum?
00:03:22Mum?
00:03:23Mum?
00:03:25Mum?
00:03:27Well, isn't there some rule, some limit to how we...
00:03:28Me?
00:03:29No, excuse me, please, love. Now, what's going on?
00:03:31If you just want to take a seat, I'll be with you as soon as we can.
00:03:33Take a seat. Take a seat. Always take a seat.
00:03:36Sorry, that was OK. Erm, a mother for Mary Taylor, she's my mum, she, erm, she had a car crash. She was brought in earlier.
00:03:42Hiya, Mum.
00:03:43Mum.
00:03:44George?
00:03:45It's Claire, Mum.
00:03:46Hiya, Mum.
00:03:49Mum.
00:03:52George?
00:03:54It's Claire, Mum.
00:03:59She doesn't know me either.
00:04:00Hiya, Mum.
00:04:05Mum.
00:04:07George.
00:04:09It's Claire, Mum.
00:04:13She doesn't know me either.
00:04:15What's she doing here?
00:04:17We're just waiting for a scan, but there's loads in front of us.
00:04:21George.
00:04:22Dad's dead, Mum.
00:04:28Where's Mum?
00:04:29How long have you been here?
00:04:31Two hours.
00:04:32I wanted flowers to wake up the candle drops.
00:04:36Oh, for God's sake.
00:04:37No, Claire, don't piss them off.
00:04:39I wanted flowers to wake up the candle drops.
00:04:59No way.
00:05:00Okay.
00:05:01No way.
00:05:02I'm not going to do this.
00:05:04Okay.
00:05:05Bye.
00:05:06What?
00:05:07No way.
00:05:09No way.
00:05:11I want to hear you.
00:05:16No way.
00:05:18No way.
00:05:19I'm sorry.
00:05:33Then you can't get out, love.
00:05:34But what am I supposed to do?
00:05:49I won't be long.
00:06:14Do you want to come in?
00:06:15There's anything I can...
00:06:16Money wise.
00:06:19Look, I came out without my keys.
00:06:22For the house.
00:06:23Oh, right, I'll get mine.
00:06:28Kids!
00:06:30Bye, Cheryl!
00:06:31Bye, Cheryl!
00:06:33Mum!
00:06:35Hi!
00:06:36Hey, darling.
00:06:37Mum!
00:06:38Bye, Dad!
00:06:39Hey, girls, come on.
00:06:41Where's your taxi?
00:06:42Go on, I'm sorry.
00:06:43Close them back through your letters.
00:06:47Morning.
00:06:49I'll just do it on my lap.
00:06:57Come on.
00:07:00Oh, my God.
00:07:01Straight up to bed, please.
00:07:02Night, night.
00:07:03Night.
00:07:03Love you.
00:07:05Love you, too.
00:07:05It's Jenny Northwood here.
00:07:18You're probably mad in my till, but I won't be in for a while, I'm afraid.
00:07:22My mum's sick and there's someone to sort the kids out.
00:07:24Thanks.
00:07:24I'll just do it on my lap.
00:07:54She's sitting up.
00:07:57Mary?
00:07:57Yeah.
00:07:59She insisted.
00:08:02Hi, Mum.
00:08:06How's me?
00:08:08Miss Jenny.
00:08:10Butch-potch.
00:08:11Oh, my God.
00:08:18Oh, my God.
00:08:23Oh, my God.
00:08:23Oh, my God.
00:08:23Oh, my God.
00:08:23Oh, my God.
00:08:24Oh, my God.
00:08:25Oh, my God.
00:08:27Oh, my God.
00:08:28Oh, my God.
00:08:29Oh, my God.
00:08:30Oh, my God.
00:08:31Oh, my God.
00:08:32Oh, my God.
00:08:33Oh, my God.
00:08:34Oh, my God.
00:08:35Oh, my God.
00:08:36Oh, my God.
00:08:37Oh, my God.
00:09:08Hi.
00:09:18I want you to pick the girls up from school, but I can get them now.
00:09:21Right.
00:09:23Not tomorrow, though.
00:09:24I can't.
00:09:26You can't pick them up in the afternoon?
00:09:28No.
00:09:29I wouldn't take them in the morning.
00:09:31I can't do that either.
00:09:33You've got to start pulling your weight, Dave, otherwise I'm going to lose my job.
00:09:37I can't.
00:09:39Sorry.
00:09:40Oh, for God's sake.
00:09:42She's going to start work soon.
00:09:45Cheryl?
00:09:45Yeah.
00:09:47What?
00:09:47George!
00:10:02Mum, Dad's dead.
00:10:03So, up to this stroke, she was living independently?
00:10:06Yes.
00:10:06He died years ago.
00:10:07Yeah, dementia was manageable.
00:10:10She doesn't have dementia.
00:10:10How much did these things cost?
00:10:13I mean, it wasn't diagnosed?
00:10:14No.
00:10:15I mean, there was absolutely nothing wrong with her.
00:10:17She's been minding my kids, and I wouldn't let a demented woman do that.
00:10:21George!
00:10:22George!
00:10:23It's not Dad, ma'am.
00:10:24No, I'm sorry.
00:10:25Sorry, my man's a bit confused, isn't it?
00:10:27Don't worry about it.
00:10:28Why else?
00:10:29Does she own it?
00:10:30No.
00:10:32Is that a problem?
00:10:33No.
00:10:33Send her in.
00:10:34Well, she's been here three weeks already.
00:10:37It's difficult to see what else we can do for her.
00:10:39Can I just stop you there, Bryce?
00:10:42My mum has had a stroke.
00:10:43Yes.
00:10:44And she's making no sense.
00:10:46She's convinced anything that moves is a dead horse.
00:10:48No, ma'am.
00:10:48And right now, she's trying to eat metal.
00:10:50Ma'am, no, no, no, no.
00:10:51So, there's obviously brain damage, yes?
00:10:53Yes.
00:10:54So, shouldn't we be trying to fix that?
00:10:56Yes, but this is an assessment ward, Claire.
00:10:58We're not staffed for rehabilitation.
00:11:00Then can we go somewhere there is?
00:11:01There are no places available.
00:11:03And even if there were, they're designed to get people back on their feet,
00:11:06and Mary's already walking.
00:11:07But she has no idea where she's walking to.
00:11:09I know.
00:11:11Look, I think we'll talk again after the kitchen test.
00:11:14What's the kitchen test?
00:11:16Occupational therapy needs to know that Mary can find her way around the kitchen
00:11:19and make herself a cup of tea.
00:11:21Are you serious?
00:11:25What am I doing, Mary?
00:11:27Hmm?
00:11:29I'm filling the kettle, aren't I?
00:11:33Would you like to do it?
00:11:36Would you like that?
00:11:37What do we do next?
00:11:50Come on, ma'am.
00:11:52What do you do next?
00:11:53We do ask families not to prompt.
00:11:56Sorry.
00:11:56Or intervene in any way during these tests.
00:11:59You see, our aim is to prove to Mary
00:12:00that she can carry out these tests without any help whatsoever.
00:12:04right right now there's water in the kettle just here now can you do okay now
00:12:20your turn well never mind hey I'll tell you what we need well we need a teabag love growing roses
00:12:42don't you now here's a cup and here's the teabag now can you help me Mary can you put the teabag
00:12:54into the cup
00:12:56no no no spit it out spit it out please spit it out ma'am no no no no no no no it's okay
00:13:16it's okay you tried your best it's okay Mary
00:13:26home Mary won't we Mary hey
00:13:34just say what it is ma'am
00:13:49tell me what it is
00:13:53there is one thing yeah they've stopped saving for their holiday
00:14:09yeah they um
00:14:17what's happened sorry I've tried but she's taken against me sausage you're not my friend today are you
00:14:37Mary sausage do you want to wait outside she's been having more stomach problems and I'm wondering
00:14:46should I go and ask the doctor to see her again you'll be all right yeah yeah
00:14:50bye
00:14:58hey mom why don't you have a little seat eh
00:15:00Hm?
00:15:01Have a little sit down, eh?
00:15:03Go.
00:15:04Go for.
00:15:05When the medicine kicks in, I'll bring the girls in.
00:15:10That'll be nice, won't it?
00:15:15Give Grandma a hook.
00:15:30So give me your letters.
00:15:35There you go.
00:15:37Letters for Grandma.
00:15:40I folded my garden gates.
00:15:53Hm.
00:15:56I'm Amanda Jennings, and this is Diane, Mary's so-
00:16:09Diane, if you could go and get the team and bring Mrs. Taylor in, please.
00:16:28Questions that you may have at the end of the meeting.
00:16:30So, Dr. Ray Sullivan, if you can bring us up to date, and then we can let you go.
00:16:34Yeah, Mary Taylor had an acute stroke, which has affected her vision, right upper limb,
00:16:41and cognitive ability.
00:16:42She was referred here for rehabilitation.
00:16:43Don't shine for it.
00:16:44And an EMI assessment.
00:16:45Don't shine for it.
00:16:47Don't shine for it.
00:16:48Since arriving, she's developed additional medical problems.
00:16:50Don't shine for it.
00:16:51Don't shine for it.
00:16:52And acute constipation.
00:16:53Don't shine for it.
00:16:54Don't like to jump from me.
00:16:55She has been referred to as ultimate gastroenterologist, and has been given antibiotics and steroids
00:17:00while she waits to see him.
00:17:02Once seen, she'll be followed up after discharge as an outpatient.
00:17:06Can we move on to you, Hillary, and physiotherapy?
00:17:09Yeah.
00:17:10Thank you, Doctor.
00:17:11When Mary arrived, we focused on treatment to make the muscles aware.
00:17:16However, since the health problems, we've been unable to carry on.
00:17:20This morning, we tested Mary when given objects she couldn't match them.
00:17:25A sock with a sock, a picture card with a word card.
00:17:28Occupational therapy are looking into.
00:17:30I don't understand what you're saying, ma'am.
00:17:31I don't understand what you're saying, ma'am.
00:17:32I don't understand what you're saying, ma'am.
00:17:33I don't understand what you're saying, ma'am.
00:17:34I don't understand what you're saying, ma'am.
00:17:35I don't understand what you're saying, ma'am.
00:17:36I don't understand what you're saying, ma'am.
00:17:37I don't understand what you're saying, ma'am.
00:17:38I don't understand what you're saying, ma'am.
00:17:39I don't understand what you're saying, ma'am.
00:17:40I don't understand what you're saying, ma'am.
00:17:41I don't understand what you're saying, ma'am.
00:17:42I don't understand what you're saying, ma'am.
00:17:43I don't understand what you're saying, ma'am.
00:17:44can do on that front. I've always got a note here from speech therapy saying the
00:17:48patoot has continued due to lack of cooperation. I know how hard this is for everyone but we
00:17:55are nearly there, Nurse Brown. Mary is often very confused. She is uncooperative, at times
00:18:05aggressive. She only sleeps for short periods and is often found wandering, disturbing other
00:18:12patients. Due to falls, her mattress is now on the floor. She hasn't had enough of this.
00:18:19I only understand that this is upset.
00:18:42Just listen to her, right? I've got to go get the kids. Five minutes. I'm not here to talk
00:18:54you into anything, Jenny. You've removed your mother from the hospital and that suits us
00:18:58all. We can all wash our hands of her. But there's things you should know, okay? The
00:19:03secure gate at the top of the stairs. Or you're going to find her in a heap at the bottom.
00:19:07You need handrails on the bath and toilet. Or she's going to crack her head open on the
00:19:11tiles. And a dozen other things I could mention but that'll do for now.
00:19:18I haven't got any money. We'll pay. It's cheaper than keeping her in hospital. But you can't
00:19:25look after a demented mother and two kids while there's building work going on around you.
00:19:30So what do I do? Put her into care. Now? Just while...
00:19:35Just while...
00:20:05Hi. Welcome to Belle Vista, Mary. I'm the one you come to if you've any problems. And I...
00:20:20This is the lounge. You'll probably spend most of your time here, Mary. Most people do.
00:20:25There's a concert once a week, if you're well enough. Visitors are welcome.
00:20:30Give me, if not least, your bedroom. Thank you.
00:20:48I'll leave you to it.
00:21:00It's just for a bit, Mum.
00:21:32Gloria?
00:21:56Jenny.
00:21:58I don't know.
00:22:28I don't know.
00:22:58PHONE RINGS
00:23:02Hello?
00:23:12Hi, is that Jenny Northwall?
00:23:14Hi.
00:23:15Dave.
00:23:16That's why.
00:23:16Oh, shit, I've been drinking.
00:23:23Here's wait at home by the phone.
00:23:25My husband's doing that.
00:23:25I want to see her room, please.
00:23:27We searched her room.
00:23:28She's not there.
00:23:28I want to know what she's wearing.
00:23:29I want to know what she's wearing.
00:23:41Oh, my God.
00:23:43The car is here.
00:23:43Mom?
00:23:59I want to know what she's wearing.
00:24:09Cheers.
00:24:09Claire, look at me.
00:24:25Um...
00:24:55That place, Belle Vista.
00:24:59Look, do you want a cup of tea?
00:25:01No, I'll do it.
00:25:02No, no, no, no, no, I'll do it.
00:25:09Yeah?
00:25:15Is she pregnant?
00:25:18All months gone.
00:25:25Um, do you know where it is?
00:25:32Yeah.
00:25:37There's a boy.
00:25:37I thought she was getting a job.
00:25:58As soon as you've got a job, you're going to be able to cough up some money to pay for the kids that you left me with, yeah?
00:26:06Yeah.
00:26:07Well, that's not going to happen now, is it, if she's pregnant?
00:26:09No.
00:26:10I'll give her this phone number to just get off, okay?
00:26:15Okay, so she's on her phone, Ray.
00:26:18Hi.
00:26:27Look, I'm going to be looking after man from now on, so I'll get a carer's allowance, but you need to find some money from somewhere.
00:26:32I don't see why my kid should suffer just because she's got a...
00:26:36I will, I will.
00:26:37When?
00:26:37Soon, I'll...
00:26:41Oh, no, no, no, no, please.
00:26:56Good night, ma'am, Mary.
00:26:58Good night.
00:26:59Good night.
00:27:02You're on the worktop.
00:27:06I haven't moved it, and Sophie hasn't because she's been searching high teeth.
00:27:09Ten-year-old girl, for God's sake.
00:27:12I shouldn't need to tell you when you have to brush your teeth.
00:27:14Come on, we are late.
00:27:15Hurry up, come on.
00:27:17Oh, I'm sorry, man.
00:27:19Well, I feel ashamed.
00:27:20Well, you should.
00:27:20Come on, just do it.
00:27:22Well, where'd the toothbrush pass?
00:27:24Come on!
00:27:24Sophie!
00:27:25Sophie!
00:27:26What?
00:27:27Will you just keep an eye on Grandma?
00:27:28Tell me to get us off that chair, all right?
00:27:29Yeah.
00:27:29You don't put toothpaste on a dry brush, for God's sake.
00:27:33I can put that to.
00:27:35Sigh.
00:27:35Bye, Mummy!
00:27:36Bye!
00:27:37Bye, Mummy!
00:27:50Bye!
00:27:55It's okay.
00:27:56Shh.
00:27:57Sorry.
00:27:58Sorry, I won't do that again upon this.
00:28:00Sigh.
00:28:00Sigh.
00:28:00Sigh.
00:28:01Sigh.
00:28:01Sigh.
00:28:02Sigh.
00:28:02Sigh.
00:28:03Sigh.
00:28:03Sigh.
00:28:04Sigh.
00:28:04Sigh.
00:28:17Sigh.
00:28:18Sigh.
00:28:19Come on, come on.
00:28:20Come on, come on.
00:28:20Hurry up, come on.
00:28:23Can I help?
00:28:23No.
00:28:25Thanks.
00:28:27Come on.
00:28:29Come on, please.
00:28:32Come on, please.
00:28:33Please?
00:28:43Careful.
00:28:52Got tea?
00:28:54Yes, please.
00:28:55How do you take it?
00:28:57White, no sugar.
00:28:59You said you wouldn't be long, so I waited.
00:29:01Chocolate, Mum?
00:29:04A pool of her own urine.
00:29:07Yes.
00:29:09How long had she been like that?
00:29:13I don't know that either.
00:29:22She was in a pool of urine because we'd run out of incontinence pads.
00:29:28We always do.
00:29:29We'd get the cheaper ones, the less absorbent ones, but even then we can barely afford.
00:29:39There were three of us on last night.
00:29:42Thirty residents, some with severe dementia, and just three staff.
00:29:48I've known just one of those residents need the three of us to sort her out, which meant 29 people wandering around unsupervised.
00:29:58Nevertheless, just the three of us.
00:30:00The NHS, CQC, they know the standard of care in places like ours isn't good enough.
00:30:11Better substandard care than no care at all.
00:30:14So everybody keeps shtum.
00:30:17Meanwhile, people like us, me, Rachel, Roz, the three were on last night.
00:30:23Totally dedicating.
00:30:24Say in, Mum.
00:30:25Hiya.
00:30:26Hiya.
00:30:27Hiya.
00:30:28Finished.
00:30:29Great.
00:30:30Thanks for all the tea.
00:30:31You're welcome.
00:30:32And if anything goes wrong, my number is on there.
00:30:33Great.
00:30:34Thanks for all the tea.
00:30:35Thanks.
00:30:38If anything goes wrong, talk all that my number is on there.
00:30:39Great.
00:30:40Thanks.
00:30:41Thanks.
00:30:42Thanks.
00:30:43Thanks.
00:30:44Thanks.
00:30:45I'm fine.
00:30:47Bye.
00:30:48Bye.
00:30:49Bye.
00:30:50Bye.
00:30:51Bye.
00:30:52Bye.
00:30:53Bye.
00:30:55Bye.
00:30:56Bye.
00:30:57Bye.
00:30:58Bye.
00:30:59Bye.
00:31:00Bye.
00:31:02Bye.
00:31:03Bye.
00:31:04I was wondering if you fancied to go for a drink some time.
00:31:20I couldn't.
00:31:25Why not?
00:31:28When I'm...
00:31:31You have to.
00:31:35Yeah, I couldn't. I'm sorry. I made up to blast.
00:31:40No, I really can't.
00:31:44Okay.
00:31:47Bye.
00:31:51Bye, Mary.
00:31:52Oh, shit.
00:32:05Lauren, are you sure you haven't had them?
00:32:08No.
00:32:09Sophie.
00:32:10No.
00:32:11Ma'am, are you sure you've not seen the keys?
00:32:13Look, they're not where they usually...
00:32:14Oh, ma'am.
00:32:16You mustn't touch these ever again, all right?
00:32:19Come on, kids. We're late.
00:32:24Quick, quick, quick.
00:32:29Good girl.
00:32:32Bye, Mum.
00:32:33Bye, darling.
00:32:34Love you.
00:32:38Oh, God.
00:32:41Ma'am, no.
00:32:43Back in the car, please.
00:32:44No, no, no.
00:32:46Ow!
00:32:48It's okay.
00:32:49Keep back in the car.
00:32:50Oh, God.
00:32:51No, this is not too...
00:32:53I'm going to cry.
00:32:54Help.
00:32:55I'm going to cry.
00:32:56Keep back in the car.
00:32:58It's okay.
00:33:00Oh, sorry.
00:33:02What the hell, mom?
00:33:04I'm good.
00:33:05You don't want to cry.
00:33:07Everyone knows me to cry.
00:33:09Oh, my God.
00:33:11Hey everybody.
00:33:13Thank you, my God.
00:33:15I keep on my chest.
00:33:16Be careful.
00:33:38Don't touch these again, ma'am, OK? Please.
00:33:44Do you want a cup of tea?
00:33:46No.
00:34:17Hi, kids.
00:34:18Hi.
00:34:19Hi, Mum.
00:34:20Claire's going to look after you for a while while we go out, OK?
00:34:23Well, I can break them, Sheila.
00:34:24It's just for a bit, right?
00:34:25Bye, Claire.
00:34:26Bye.
00:34:27Bye, Claire.
00:34:28Bye.
00:34:29Bye.
00:34:30Bye.
00:34:46Watch the road, please.
00:34:47Yeah.
00:34:48Mwah.
00:34:49Mwah.
00:34:50Mwah.
00:34:51You good, OK?
00:34:52Hi, Mum.
00:34:53Hi, Mum.
00:34:54Hi, Mum.
00:34:55Hi, Mum.
00:34:56Hi, Mum.
00:34:57Hi, Mum.
00:34:58Hi, Mum.
00:34:59Hi, Mum.
00:35:00Hi, Mum.
00:35:01Bye, Mum.
00:35:02Bye.
00:35:03Bye.
00:35:04Bye.
00:35:05Bye.
00:35:06Bye.
00:35:07Bye.
00:35:08So the bags?
00:35:09We're going to school tomorrow.
00:35:10What?
00:35:11They're sleeping over?
00:35:12Yeah.
00:35:13You didn't say that?
00:35:14Yeah, I did.
00:35:15And I'll be late.
00:35:16You were good.
00:35:20He's going to fuck my brains out all night.
00:35:24Bye.
00:35:25All right.
00:35:26Slide you.
00:35:34Six.
00:35:35Six?
00:35:36It was the quick and the thin in our house, I'm telling you.
00:35:40My mum, right, used to do a Sunday tea.
00:35:43You know her.
00:35:44All the butties and sausage rolls and cakes and all that stuff.
00:35:49And then he'd keep eating with her right hand.
00:35:52And then when everything was gone and the table was empty,
00:35:54he'd just resort to what was in his left hand.
00:35:57That greedy bastard.
00:35:58Twice the size of me.
00:35:59Still is.
00:36:00Still is.
00:36:10Are you?
00:36:12It was just me and our Claire.
00:36:15And she's got no kids.
00:36:21Is that out of choice?
00:36:23Um, I don't know.
00:36:24I don't know.
00:36:25We don't really go there.
00:36:26I knew there was something wrong.
00:36:38But that's what he'd always wanted, you see, deep down.
00:36:43Um, anyway, he just said, no, I'm happy with just the girls
00:36:47and nothing was wrong.
00:36:49But now she's pregnant.
00:36:51This other woman is pregnant.
00:36:53And, of course, he's a boy.
00:36:59So, yeah, that...
00:37:01That hurts a bit.
00:37:10Right.
00:37:11Anyway.
00:37:12Why, thank you.
00:37:18Thanks.
00:37:19Yep.
00:37:21Well, in your own time, mate.
00:37:24Do you want to come back for coffee?
00:37:30Won't be your mum.
00:37:32She'll be asleep.
00:37:35Your sister.
00:37:37She'll give you the once over and then leave.
00:37:39Eyes wide if she approves and...
00:37:42You're on the right.
00:38:01Oh, God.
00:38:04Are you Jenny Northwood?
00:38:05Yeah.
00:38:06Hiya.
00:38:07How's things?
00:38:08Fine.
00:38:09Yeah?
00:38:10How's mum?
00:38:11Yeah, everything's over.
00:38:12It's fine.
00:38:13You just go and enjoy yourself.
00:38:14I'm at home, Claire.
00:38:15With mum.
00:38:20I'm sorry, Jenny.
00:38:21I'm...
00:38:22I'm really sorry.
00:38:23They wouldn't even know what to do with her,
00:38:25only she was wearing the bracelet that I got her.
00:38:27I said, how lucky was that?
00:38:29Oh, fuck.
00:38:30Oh, fuck.
00:38:43Claire, look, I've been meaning to ask you this anyway.
00:38:46Yeah.
00:38:47Do you need some time off?
00:38:49Positive.
00:38:50I'm happy.
00:38:51Oh, my God.
00:38:54I'm sorry.
00:38:55I'm sorry.
00:38:56There's nothing to say.
00:38:57She's like...
00:38:58I would be scared.
00:38:59I've been wondering about what's happening here.
00:39:03I'm when they were up they were up
00:39:21Hey, you all right?
00:39:49Hey, how is she?
00:39:51No news yet.
00:39:57I wonder who's it was.
00:39:59What?
00:40:00A broomstick outside.
00:40:03Oh, have they eaten?
00:40:05No, and no cheesy chips again, please.
00:40:09What about fish sauce?
00:40:11Yeah!
00:40:12You can afford it.
00:40:13This way.
00:40:14Bye, girls.
00:40:14Bye, Mummy.
00:40:21Now, you've already got a care package set up for Mary,
00:40:32and they'll keep that open for as long as they possibly can.
00:40:35Sadly, the longer that she stays here,
00:40:37the more her care package is threatened,
00:40:38so it's in all of our best interests
00:40:40to get Mary home again as soon as possible.
00:40:42Now, the scan does show...
00:40:44Sorry, you're hurtling the heads here.
00:40:47Am I?
00:40:48Yes.
00:40:49We've not seen our mother yet.
00:40:52Nor any doctor who treated her,
00:40:53nor any nurse who cared for her,
00:40:55but you're already throwing her out.
00:40:56I'm throwing nobody out, I assure you.
00:40:59What's your title again?
00:41:00Claire.
00:41:01Discharge Liaison Officer.
00:41:02Used to be you'd come into hospital and leave when you got better.
00:41:05You can't do that anymore.
00:41:07Not enough beds, not enough money,
00:41:08so you're here doing a job that shouldn't even exist.
00:41:11I'm here to help this unit run as efficiently as possible.
00:41:14Would you like to see your mother now?
00:41:22It doesn't help, you know.
00:41:24I'm having a go at them.
00:41:25What?
00:41:25I think we're nice to her.
00:41:26She'll be nice.
00:41:27Hi.
00:41:29Hi.
00:41:30Hi.
00:41:30Hi.
00:41:30Hi.
00:41:31Hi.
00:41:32Ah.
00:41:33Ah.
00:41:33Ah.
00:41:34Stop.
00:41:34It's there.
00:41:44It's there.
00:41:54Hi.
00:41:55Sorry I'm not at home.
00:41:56Leave a message and I'll get back to you.
00:41:57Yeah, about that coffee, I wondered if we could, you know, maybe try again sometime.
00:42:07Coffee?
00:42:10Lucky break.
00:42:12Yes.
00:42:13I'm sorry to be brutal, but yes, a lucky break.
00:42:15And she's back in there now and she's their responsibility, not yours.
00:42:18And they will do it so much better than you ever will because that's what they're trained for.
00:42:23Tell me you won't bring her back here.
00:42:24Why do you want to do it anyway?
00:42:31Half the time she doesn't even...
00:42:34The life is over, Jenny.
00:42:35Don't let her ruin yours.
00:42:41You know what?
00:42:41I do feel guilty.
00:42:43Yeah.
00:42:43But what about you, Claire?
00:42:45Better to lock me mother up in her home and see me sister running around like a blue-ass fly.
00:42:49Oh.
00:42:54Do you know the best thing a mother can do for her children?
00:43:09Oh.
00:43:09Oh.
00:43:17No.
00:43:20No.
00:43:26No.
00:43:32No.
00:43:32I don't know.
00:44:02I don't know.
00:44:32I don't know.
00:45:02I don't know.
00:45:15Well, we've got what she needs.
00:45:18Round-the-clock nursing care, doctor on duty or on call, 24 hours.
00:45:23It's 700 a week.
00:45:26You'd have to fund that from the sale of your mother's house.
00:45:29She doesn't own her house.
00:45:33You've tried for NHS continuing health care.
00:45:38What?
00:45:41What?
00:45:42You've tried for my wife's house.
00:45:52You'll treat her with my house.
00:45:56I've tried for myself.
00:45:57I have to wear.
00:46:01Oh, and we can do that.
00:46:26Meet Podobinans Convent.
00:46:28You know Amanda?
00:46:30Yes.
00:46:30We have a place that are suitable and two that aren't.
00:46:32And the two that are, we can't afford.
00:46:35People do find that they need to lower their sights a bit.
00:46:38We have done.
00:46:39Often it's just appearances.
00:46:41The standard of care, no different.
00:46:43Take Bell Vista, for instance.
00:46:44It looks a bit basic, but it's good.
00:46:47We put my mum in Bell Vista.
00:46:49They lost at the same day.
00:46:52Well, we're not trying to put you under any pressure whatsoever,
00:46:55but we could do with that bed, of course.
00:46:58We understand that.
00:47:01Can I read you something?
00:47:03Of course.
00:47:07Have arisen because of disability, accident or illness.
00:47:13Why didn't you mention this?
00:47:14I thought we did.
00:47:17You didn't.
00:47:18Well, we did assess her informally and she didn't qualify, so...
00:47:22Well, can you do it formally, please?
00:47:24Well, that would be a waste of time, I'm afraid.
00:47:26We do that only if you insist.
00:47:28Oh, we insist.
00:47:29OK.
00:47:32But don't build your hopes up.
00:47:36Please, don't do that.
00:47:46Your mum...
00:47:47Mum's assessment.
00:47:50It's been rejected.
00:47:53Is he married?
00:47:53What do we do?
00:47:56We appeal.
00:47:59Is he married?
00:48:01No.
00:48:02Good.
00:48:02If you'd like to take a seat.
00:48:29Good morning.
00:48:30My name is James Simpson
00:48:36and I will be chairing this independent review panel's scrutiny
00:48:39of the rejection of Mary Taylor's...
00:48:41Administrator.
00:48:42Jenny Northwood, Mary's daughter.
00:48:44Claire Taylor, Mary's daughter.
00:48:47We were expecting someone from the hospital,
00:48:49but as it's well past ten o'clock,
00:48:51we'll make a start without them.
00:48:52I apologise that you've been kept waiting.
00:48:55Compton, head of the stroke unit.
00:48:56First, I'd like to invite members of the panel
00:49:05to ask you both any questions they may have.
00:49:08Is that all right with you?
00:49:08Can you tell us a bit about your mother before the stroke?
00:49:16She was very independent.
00:49:19She's lived on her own since Dad died.
00:49:21She did everything for herself.
00:49:22Did she have mobility problems?
00:49:24No.
00:49:26Her knees sometimes, but...
00:49:27And did she have any hobbies?
00:49:30Politics in general.
00:49:33Labour Party in particular.
00:49:37Likes the telly.
00:49:39Wildlife shows.
00:49:40Bit of drama.
00:49:41News night.
00:49:42And her personality?
00:49:46Self-contained.
00:49:47Very proud.
00:49:49Very principled.
00:49:51And directly after the stroke,
00:49:53did her personality change?
00:49:54Yes.
00:49:56She became noisy.
00:49:58Uninhibited, angry.
00:50:00She kept seeing my father and every man on the ward.
00:50:03And how's her behaviour now?
00:50:05Even worse.
00:50:07Jenny's called in nearly every day to feed and medicate her
00:50:09cos the staff can't cope.
00:50:12She's violent and lashes out at them.
00:50:14Out of...
00:50:15Why all this?
00:50:17Money.
00:50:19And why spend games playing Godward people's lives?
00:50:21Well, that's fine.
00:50:23But you're not going to do what my mother's...
00:50:25I'm sorry.
00:50:29Just give me...
00:50:30I'm sorry.
00:50:33I'm sorry.
00:50:33I'm sorry.
00:50:34I'm sorry.
00:50:34I'm sorry.
00:50:34I'm sorry.
00:50:47I think you'll remember, Amanda, that we went to the Court of Protection
00:50:55because Mum wasn't capable of granting us power of attorney.
00:50:59Yeah.
00:50:59To do that, you need a consultant's report, so I'd like to read that to you, if I may.
00:51:08Retain information.
00:51:09She is confused and fails to understand.
00:51:13It is extremely difficult to communicate with her.
00:51:16She has found Wanda in the ward agitated and occasionally very aggressive.
00:51:21Mrs...
00:51:21Sorry.
00:51:23Mrs. Taylor has significant mental health issues and has lost the ability to make a 24-hour care
00:51:29from qualified nursing staff for her medication and other daily activities.
00:51:33Mrs. Taylor has answered every single answer on this.
00:52:03Mrs. Taylor has never heard of this before, when she had me and when she had Claire.
00:52:09She needs 24-hour nursing care.
00:52:12She needs a doctor, a counsellor, a gastroenterologist, a physiotherapist.
00:52:20Anything else?
00:52:25Mrs. Jennings.
00:52:30In that case, can I ask you both to step outside for five minutes whilst we have a quick
00:52:33chat?
00:52:40Hey.
00:52:41Hi.
00:52:42Thanks.
00:52:43Thanks.
00:52:44Thanks.
00:52:45But do you know what that means?
00:52:47A nurse being called away from a young person.
00:52:53Thank you for your patience.
00:53:06The committee must decide only on the evidence before us.
00:53:07However, we are in agreement that this assessment does not accurately reflect the state of Mary's
00:53:13health and we are therefore ordering a new assessment to be carried out as soon as possible.
00:53:27This will take a while.
00:53:28This will take a while.
00:53:29But you should start talking seriously to them.
00:53:33You will receive a letter confirming this hopefully within the next couple of weeks.
00:53:38Thank you for your time.
00:53:39Good to meet you.
00:53:40See you.
00:53:41I've been on the IVF for a while now.
00:53:54So, we're trying something else.
00:54:21Mary, welcome to Marshall.
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