Calls for privacy watchdog to formally investigate IVF giant Genea

ABC NEWS (Australia)

There are calls for Australia’s information commissioner to investigate the nation's third largest IVF provider over cyber-security concerns. Genea fertility was hit by a cyber-attack in February, and the personal information of patients was later posted on the dark web. Now at least one class action law firm is circling.

Transcript

00:00Nicole is devastated her medical data was stolen in a cyber attack.

00:07My ancestry, my ethnic background, medical conditions I've had in the past,

00:12mental health history, family disease history.

00:17In February, criminals hacked Janaya Fertility and later posted patient data to the dark web.

00:24Nicole donated eggs to her friend. A child was born who does not yet know how they were conceived.

00:31It should be at the forefront and at the biggest priority for a company to protect the data of patients.

00:39They are being paid after all to provide services to people who are very vulnerable.

00:45The information commissioner is facing calls to formally investigate.

00:49Companies that hold medical data, especially sensitive medical data,

00:52should know they're on the radar for the bad guys.

00:55Now the ABC can reveal fresh concerns about Janaya's cyber security,

01:00with a report lodged by ethical hacker Jameson O'Reilly

01:03calling for a review of one of the company's applications used by customers.

01:08Janaya has confirmed the report, but wouldn't comment further.

01:12Instead, it apologised for the cyber attack, saying,

01:15we have already taken steps to further strengthen our security upon the advice of external experts

01:21to mitigate the risk of future cyber incidents.

01:24I would like to see Janaya held accountable in the courts for what they've done,

01:30through the voices of the people that were affected by it.

01:33A privacy breach with real-life consequences.

01:36A privacy breach with real-life consequences.

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