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00:00¡Suscríbete al canal!
00:30¡Please welcome your host, Caroline Flack!
00:34One of Britain's most successful and most loved presenters.
00:41Love Island, Strictly, X Factor.
00:44Without a doubt, Caroline had the star quality.
00:47Every time you put Caroline Flack in the newspapers, they sold.
00:50You don't imagine your daughter's going to be so successful
00:53and you just sit back and watch in amazement, really.
00:56She was top of her game.
00:57Caroline!
01:00Wow, a BAFTA.
01:01Caroline had an ability to talk to contestants.
01:06It's the best job in the world.
01:09The press were obsessed with her.
01:12She dated both Harry Styles and Prince Harry.
01:15Her love life was just intoxicating.
01:18She was the golden girl who delivered for so many years.
01:30The former Love Island presenter has denied charges of assaulting her boyfriend, Lewis Burton.
01:35We saw the tide turn on her.
01:37An editor rang me up.
01:39He said, listen, if she's not willing to talk to you, go and fuck her over.
01:43The media coverage was shocking.
01:45Bastards had writing.
01:46The place was a blooper.
01:48It was like a horror movie.
01:50I can't go home.
01:52I was even so much abuse.
01:53It destroyed her.
01:55Caroline Flack has been found dead in her London flat.
02:01She took her own life.
02:03I was standing with her body and somebody was calling me to fact check that she was dead.
02:10It was so disgusting.
02:13People seem to think that committing suicide absolves you of every horrible thing you've ever done in your life.
02:19It doesn't.
02:20Basically, she was guilty.
02:22She was guilty.
02:26As a mother, I just want justice for my daughter.
02:30People think they know what happened to Caroline, but the reality is much darker.
02:36Questions have been raised about the Crown Prosecution Service charges against her.
02:41In 27 years of practice, I have never seen a case like this.
02:45She was being prosecuted, not for what she'd done or not done.
02:50She'd been prosecuted because she was Caroline Flack.
02:54Her phones tell the real story.
02:57I'm going through the ship.
03:00Just really going all over the place.
03:02Today's the cutoff point.
03:04That's what we're waiting for.
03:05What's the cutoff the lot?
03:06Find out whether it's going to court or not.
03:10I'm scared.
03:12I've not talked about this before.
03:13The taboids couldn't get enough of it.
03:16People feed off that like vampires.
03:19This was a national scandal on a par with phone hacking.
03:25I would do anything to clear Caroline's name.
03:29I want the truth to come out.
03:30Hello.
03:46I'm Caroline Flack.
03:51That was funny.
03:54But it was not going to work.
03:56The real Caroline, before all this happened, was just fun.
04:01How do you invite Snail to a party?
04:03Do you know?
04:08Do you want to come to a party?
04:10When she visited, the atmosphere changed.
04:13Yeah, she had her down times.
04:15But mostly, it was good times.
04:20But that's hard to think of that now, without feeling really sad.
04:27And what would she be doing now?
04:28Caroline died with the world believing the headlines in the papers, that she'd hit her boyfriend with a lamp.
04:50And they called her a domestic abuser.
04:52This was a case like any other domestic abuse case.
04:55Like this thousand a day that the Crown Prosecution Service prosecute.
05:00That was so far from the truth.
05:03I've spent the last five years just trying to get some answers about what happened to her.
05:10I've seen all the police statements, but they're so inconsistent.
05:13One says one thing, one says another.
05:15They don't add up.
05:17I've got the transcripts of the 999 calls and the police videos on the night of the arrest.
05:23And there's so much information the public haven't seen.
05:26Why they pursued the prosecution, I will never understand that.
05:31I would do anything that will help.
05:33I would do anything that would give me answers as to why they did what they did to Carrie.
05:39I want the truth to come out about what happened the night of the incident,
05:44what happened at the police station.
05:46And what the press have done.
05:48And how it all ended with her commissioned suicide.
05:54Caroline Flack.
05:57Welcome to the hot desk, I can't even begin.
06:00I'm not going to be able to keep a straight face during this.
06:02This is serious.
06:03Okay, sorry.
06:03Answer the following questions without thinking.
06:06Chocolate or cocktails?
06:07Chocolate.
06:07TV or radio?
06:08TV.
06:09Phone or make-up?
06:10Phone.
06:11These are some of Carrie's phones.
06:18She had a ridiculous amount.
06:20She was so frightened of anyone.
06:23Finding her phone, seeing her phone, phone hacking, that she was continuously changing them.
06:29She always had a phone in her hand.
06:32Everything was on there.
06:32And it especially captures the last three months of her life.
06:40Caroline wasn't allowed to speak out after her arrest.
06:44She kept being advised not to say anything, be quiet.
06:47And she so wanted to have a voice.
06:52So as much as I've dreaded going into Carrie's phones, I think there's some merit in looking
06:58at them now.
07:00And just getting her own words out there.
07:03To tell people what she was going through at the time.
07:07It's strange because some are so normal.
07:11When the day, when she feels good on a day, and then something can happen.
07:18And it just goes into, she just goes down.
07:24Just, I can't understand what's happening to her.
07:27I'm just driving back to my mum's.
07:34I'm sorry about yesterday.
07:36I'm going through the shit and die.
07:40I'm just really going all over the place in my head to know what to think of any place.
07:49Good evening.
07:51Now, this is a story of long, long ago.
07:55She was a one-off out of the four children, really.
08:02She was always a character.
08:04What are you doing, Carrie?
08:05I'm smoking.
08:06She was the funny one as well.
08:08She'd make us laugh.
08:09She liked performing to me and her dad.
08:15Carrie and her twin sister, Jo, they'd never grown apart.
08:19It was always them two against the world.
08:22My oldest daughter, Lizzie, was ten when the twins were born.
08:27When they got up in the night, they'd get in her bed, which was lovely.
08:31Paul being the only boy was the fun aspect.
08:35He'd get all the naughty things, really, with them.
08:37When she died, you realise how quickly your family can change.
08:48I've amazingly not still been able to watch anything that she's done at all.
09:00As soon as I watch her...
09:04..the reality hits.
09:11Let's do this.
09:12Let's go to the bench, tidy it.
09:13There he is.
09:18I come here, and you have different moods when you're here, don't you?
09:23That day, I must have felt really not as good.
09:27I just put, um...
09:29..another lonely year has passed.
09:31I missed you just as much...
09:33..today...
09:34..as the day you left.
09:36I'm doing my very best to tell the world
09:39what some awful people drove you to.
09:43I won't give up.
09:45Love you with all my heart.
09:51Do you think there'll ever be a moment, Mum,
09:54when you feel content that you can stop fighting?
09:59I hope I can stop.
10:01I hope there'll be an end to it.
10:04You can't fight for the rest of your life,
10:06but you can fight until the truth is out there.
10:10My main anxiety is...
10:12..you're dealing with organisations that are so corrupt,
10:16and they've got so much money, and they've got legal experts.
10:20Can you really get ever to the truth in these organisations?
10:25What's the first thing you think of when you wake up every morning?
10:28Probably the same as me.
10:29I know, yeah.
10:30Do you think the newspapers and the police do?
10:33No, they've forgotten about it, so, you know what I mean?
10:35It's like...
10:36..it's not their problem any more.
10:39I just hope I can achieve something,
10:42and as long as you lot all, you know,
10:45don't mind me doing it, I'll go ahead.
10:48MUSIC PLAYS
10:54I think Caroline would be pleased with what I'm doing.
11:02I wish I'd done it then, before she took her own life,
11:05and that's my biggest regret,
11:06that I wasn't shouting like this then.
11:11But now, I've got nothing to lose.
11:14The worst thing in the world happened with losing Carrie.
11:17MUSIC PLAYS
11:22Slate one, take one.
11:28I'm going to put my glasses there.
11:30Probably for most people, they'll think of Caroline,
11:33they'll think Love Island, Strictly, X Factor.
11:36But she had been working industriously hard.
11:40Oh, Jesus, it's freezing.
11:42For years before all of that, she hosted Gladiators.
11:45Gladiators, a lot of people might remember her on TMI.
11:48Caroline, are you ready to play a law machine?
11:50We surely are.
11:51And if people didn't turn up to go into the competitions,
11:54we'd do it.
11:55This one's my mum!
11:58Caroline had an ability to talk to contestants,
12:02to really connect with them.
12:04Hi, my darling, I can see you're really upset.
12:06Come and sit.
12:07Come and sit here.
12:08It's so weird.
12:09I think that's because she cared about them.
12:11That's why they loved her being a presenter on Love Island.
12:16So, unfortunately, I'm not here to join the party.
12:18The premise of Love Island is finding love.
12:21And Caroline always wanted to find the right person
12:24to spend her life with.
12:25You all make such lovely-looking couples.
12:28It almost seems a shame to complicate things.
12:31She wanted it to work out for people
12:33because she wanted love to work out for her.
12:35And the show just took off.
12:37The most watched programme on any channel
12:39by viewers under 30.
12:41A cultural phenomenon that's changed the TV landscape.
12:45Wow, a BAFTA.
12:46Come on, come on, come on.
12:49I got to know Caroline about three years
12:52before she was arrested.
12:53I think Louis Walsh actually introduced me to her at one point
12:55and said, oh, this is Paul Martin.
12:57He's a journalist.
12:58You know, watch him, watch him.
12:59And straight away she was like,
13:00oh, are you one of the nice ones?
13:01Are you one of the nasty ones?
13:03That's pretty nice, I think.
13:04Hopefully.
13:05And she goes, right, well, then you're OK by me.
13:06Come on in and she gave me a big hug.
13:09The tabloids were obsessed with Caroline.
13:11There's no doubt about it.
13:13If you were writing stories about her,
13:14you would be making good money.
13:16Her love life as a journalist was just intoxicating.
13:20This is the girl who started out with Prince Harry.
13:24A story like that is the ultimate prize for any journalist.
13:28Which girl do you find she the most, Harry?
13:30Caroline.
13:31And then to go to another Prince of Pop, basically,
13:34Harry's stars when he started becoming really huge.
13:37Every week, us journos were waiting for that first kiss
13:41and watched their love life play out in front of all of us.
13:44There was an element of hot mess about Caroline.
13:46And as much as, you know, she may have been seen as a commodity
13:49by the people who want to sell papers,
13:51she also saw the press as a great vessel
13:54to move to the next level in her celebrity.
13:56Some of the stories that I worked on, Caroline would have planted it herself.
14:00I still want to see you get together.
14:02Oh, my God, that's never going to happen.
14:03So you'd ask her, do you have the hots for Ollie?
14:05And it'd be like, oh, you know, you could put in a bit,
14:07I didn't tell you, but...
14:08We had an insatiable appetite for stories on Caroline,
14:11and she kept delivering.
14:13It just never stopped.
14:14Have you got a secret crush on anyone at the minute?
14:21I've got a huge crush on someone at the minute.
14:23Do they know?
14:24No.
14:24Are you going to tell them?
14:25We message quite a lot, but...
14:27Really?
14:27I can't seem to take it from friendship to the next level.
14:29I reckon they know.
14:31Do you reckon?
14:31Yeah, if you're messaging all the time, they totally know.
14:34If you're out there and I'm sending you friendly messages,
14:37they mean more.
14:39I remember when Caroline told me she'd met this guy,
14:41she really, really, really, like, was besotted with him.
14:47Can you say Lewis, sorry?
14:48OK. Are we allowed to talk about Lewis?
14:50Yeah.
14:51OK.
14:53Lewis was a tennis player, very good-looking.
15:01They were in the early stages of their relationship,
15:05so they'd been going out for about six months.
15:07But they definitely had an emotional connection
15:10and a sexual connection.
15:12I kind of say that because it's Disney.
15:17Hi, God, I am voting for you, babe.
15:22There was a bit of an age difference.
15:24He was in his late 20s.
15:25She was 40.
15:26Some people thought this is a weird pairing.
15:29From a media point of view, it sucked big time
15:36because nobody really knew this guy.
15:38It was like, who?
15:39What's his name again?
15:40He wasn't in the league of any of her ex-boyfriends.
15:43You know, we can't sell a lot of newspapers with that.
15:46But at the same time, I do remember thinking,
15:49this is a bit of a risk by Caroline
15:51because this is a guy who doesn't have any media training,
15:56any experience of fame.
15:57And the problem is Caroline's so big now,
15:59you can't learn it as you go.
16:00You can't make any mistakes in the media.
16:02And he had no experience in that field at all.
16:06They had a really nice time together until they didn't.
16:09On the night of the incident,
16:19Carrie and Lewis had both been out separately.
16:23They got back and Carrie said, funny enough,
16:26and her cabs drew up at the same time and they came in.
16:34And they'd both had a bit to drink.
16:36So she said we were laughing and joking.
16:39And they went up to bed and she said Lewis fell asleep.
16:45But then his phone went.
16:48She picked the phone up and there were texts from another woman.
16:56Caroline had found out that there were messages
16:57from a third party on the phone.
16:59She was upset.
17:00She was holding on to the phone.
17:01It was the confirmation of her worst fears.
17:04And she kept it in her hand.
17:06And with that, she's trying to wake Lewis up.
17:09She said, I got my phone like this and I just went, Lewis.
17:13Wake up, wake up.
17:14It's a firm gesture, but the phone's in the hand.
17:17And her hands and the phone together are hearing her head.
17:19She hit him with a phone and he kind of stood up.
17:22His head was bleeding.
17:23She was shouting.
17:24He was screaming.
17:25He was frustrated that she'd accessed his telephone.
17:29She was upset at what she'd seen on the phone.
17:31He said, oh, if you keep on and look, my head's bleeding now, I'll phone the police.
17:36And she was screaming, please don't call the police.
17:38If you call the police, I'm done.
17:39And he said, no, he said, you're fucked.
17:43I didn't know if he really meant to do that, but it was a very charged situation and they
17:48were absolutely wasted.
17:51Emergency, we're serving.
17:52The minute that he called the police, she just thought, I am done.
18:07My career's over.
18:08My boyfriend's gone.
18:09I might as well be dead.
18:10She said to me, I found some broken glass and I sliced as deep as I could into my wrists
18:17and I wanted to die.
18:18I just wanted it to be over.
18:19The police arrived and an ambulance arrived.
18:26Everything's captured now on video.
18:28Caroline and Lewis were trying to piece together what actually was happening to them, having
18:31been asleep, having been intoxicated and both feeling upset with one another.
18:40It had all taken place so quickly that nobody could really quite work out what was going
18:44on.
18:49Caroline was upset and remorseful.
19:00They took Lewis out and he didn't need anything at all.
19:03They said, it's fine.
19:04There was a little mark here.
19:06But they said Caroline would need to go to hospital.
19:09Caroline spent 12 hours in hospital being treated for injuries to her arms.
19:26She'd actually cut them down to the muscle.
19:30They said she would need plastic surgery on her arms.
19:33They then took her to the police station where she was locked in a cell.
19:40The tabloids were aware of what had happened very, very quickly.
19:46They got a tip-off from a neighbour who had contacted the press.
19:52The press were at Caroline's flat almost immediately after she was arrested.
19:57And that set, in turn, absolute deluge of phone calls to the local police, from press.
20:05You've got Caroline Fleck.
20:06What's she done?
20:07What's the charges?
20:08Is she still being held in custody?
20:10Are you going to charge her?
20:11You're going to charge her, aren't you?
20:12As soon as I heard she'd been arrested, I felt sick.
20:19I was messaging her incessantly and it was, they weren't delivering.
20:23It was like a drum was beating really heavily inside me.
20:27But they seized her phone.
20:30I was in Norfolk where Jodie, her twin sister, had been called to the police station and she
20:35called me.
20:36She said, well, I'm here, Mum.
20:38I'll take her home.
20:39You can come there.
20:39Then a policeman came out and said, it's OK.
20:44The Crown Prosecution Service don't want to charge Carrie.
20:48She'll be out shortly.
20:50The Crown Prosecution Service, they decide whether somebody should be charged with an offence.
21:00As part of my investigation, I've managed to get my hands on the original decision from
21:06the Crown Prosecution Service.
21:07And it says, I do not believe that the case is in the public interest to prosecute, as
21:14the injured party does not support the allegation.
21:17There is no domestic violence history between the parties.
21:21The suspect is 40 years old and has no previous convictions.
21:25The cut to the injured person did not require medical intervention.
21:29Therefore, they just wanted to carry a caution.
21:34A caution is effectively a first warning.
21:36It doesn't require a prosecution or for somebody to go to court.
21:40It's a sanction that's imposed by the police and it's a record of sorts.
21:44But a caution would have drawn things to a conclusion there and there and enabled Lewis and Caroline
21:49to move on with their lives.
21:50But what had happened is a detective had come on duty and she had overheard other police in the office talking about the case
22:05and decided to step in to say that she thought Caroline should be charged.
22:15I've experienced the domestic violence cases, but all that kept going through my mind was the speed at which this was all happening.
22:40Why not take stock of what's really gone on here, have a complainant that hasn't given a statement, go and talk to him, see how he feels.
22:49Let the dust settle and then let's decide where the best place and route for this should be.
22:55And that's what would ordinarily happen, but it didn't.
22:59And it rapidly became apparent to me that Caroline Flack was being prosecuted not for what happened or what she'd done or not done.
23:07She'd been prosecuted because she was Caroline Flack.
23:10I saw Caroline the day after her arrest and she was staying at her sister's house in London, hiding away.
23:18She was absolutely shattered and actually we sat on the sofa and I remember us both being in complete shock that this was happening.
23:29Oh my gosh, what is going on, girl?
23:38You would think that she is the type to assault a man.
23:49Maybe it's not the first time, but maybe she's an abuser.
23:53We don't know.
23:54Within about 10 minutes of the story breaking, we had major national newspaper editors on the phone calling me and anybody else who would have known her saying,
24:02come on, we're going to get everything on this girl.
24:04It was all hands on deck.
24:06Newspapers were putting teams together, which you do very rarely unless it's something that you would think is going to be big story of the year.
24:13So they've sent teams out to find every cough and spit as they say.
24:17We want to know, will he speak?
24:19Is there more pictures?
24:20Is their TV career over?
24:21In the job I do, there's no rule book and there's definitely no guidance on what to do if your client ends up arrested and being held in a cell overnight.
24:45But we were suddenly answerable to her employers.
24:48Imagine everybody gets very jittery when there's a negative story.
24:53Obviously, she's been charged with a very serious offense.
24:56I think ITV were in a really, really difficult position because she was due to go to South Africa.
25:01It was the first winter love island.
25:03Sorry, Wendell. You're just not our type.
25:06And I think they made the decision that they had to make.
25:10The television presenter Caroline Flack has said she will stand down as the host of the upcoming series of Love Island.
25:19You can't have the presenter of a romance relationship show who's been accused of domestic abuse and arrested for it.
25:31It's a massive deal, both for the show and for the viewers.
25:36The new series starts really, really soon.
25:39Caroline did not take the news well at all.
25:42You feel you've lost the show you own.
25:45And it's the beginning of everything crumbling.
25:47Oh, hi there. I wonder if you can help.
26:07What I'm after is if I could speak to Smart Rowley, please.
26:12The chief of the Met Police.
26:13I'm afraid you can't ask to speak to the commissioner.
26:18Can I ask who you are?
26:20Yeah, yeah. My name's Chris Flack.
26:22My daughter was Caroline Flack.
26:25After Carrie's death, I started to look into it more.
26:28Christine Flack has said she believes her daughter was treated differently by the police because she was famous.
26:34Tonight, she accused the CPS and Metropolitan Police of a cover-up.
26:38The police did an investigation and then came back to me and said they found nothing wrong.
26:43I've been trying to get an interview with him for years.
26:50Just five minutes, face to face.
26:53I then wrote to the Independent Office for Police Conduct and they did come back and say that the police hadn't investigated properly.
27:03It turns out the police officer that wanted to charge Caroline had applied the wrong criteria when deciding whether she should be charged.
27:12And she didn't keep proper notes as to why she decided to challenge the CPS.
27:18He's refusing to talk to me in any way.
27:21My MP has asked.
27:23The mayor's office have asked.
27:25I'm getting nowhere.
27:27And, um, yeah.
27:30With the things I've found out and all the wrongdoings, I'm really not happy that they've just dismissed it all now.
27:36The Met did apologise, but only for not taking proper notes.
27:43They will not admit that they were wrong to push for Caroline to be prosecuted.
27:47Because of a police error, my daughter's died.
27:51That's how I see it anyway.
27:53And I think to take a few minutes to talk to me is nothing.
27:57For the last almost five years, I've had the same answer as that lady just gave me.
28:08I just want them to admit that pushing the CPS to charge Caroline was wrong.
28:15And if the police won't speak to me, I'm going to find somebody that will.
28:18I've looked online to see who I could contact that may be able to talk about the Met Police.
28:27And I came across this lady, Jess MacDonald, and she'd been in the Met Police.
28:33It says here, during her time with the force, she was posted to the Community Safeguarding Unit,
28:40which deals with, among other crimes, cases of domestic violence.
28:48I can sort of hear her saying these things, because they're the things she was thinking and saying.
29:00The reason she was worried and thought, you know, she may go to prison
29:04was because the detective that was working the night had got the CPS to change their ruling and to charge her.
29:13What I'd like to understand is, was Caroline treated the same as everybody else,
29:17or was she treated differently?
29:21Hello.
29:26So I've been through all the paperwork in Caroline's case,
29:32and there's just so much that shouts out to me as abnormal treatment and mishandling.
29:40This is an email sent by the detective inspector to challenge the decision to caution Caroline.
29:46She writes that the crux of the CPS's argument is that there are sufficient grounds to issue a caution
29:52as there is a clear admission of guilt.
29:55Mm-hmm.
29:56But she says, we argue there is not.
30:00However, from reviewing all the evidence, Caroline admits guilt consistently.
30:05She never denies that she hit Lewis with the phone.
30:09Yeah, I've got it here.
30:10She admitted guilt 12 times.
30:13So I don't understand how this is the opening line.
30:18But also, she writes of Caroline.
30:20She has caused a significant injury.
30:22As such, this is most certainly not a minor offence.
30:26Well, that's absolute nonsense.
30:28Lewis didn't even receive treatment.
30:30No, no stitches, no glue, nothing.
30:32I mean, she appears to be misleading in the way that she's reporting.
30:38I mean, I just can't believe in this email, there's like literally no mention, anything about Caroline,
30:42that she had serious injuries and she was very unwell on that evening.
30:48And you can't just strip factors that don't suit your narrative out.
30:53And that kind of brings us to a briefing note that was like an internal document
30:59that would be circulated on the night of the incident.
31:03There's multiple mentions.
31:04So here, for instance, likely to be significant media interest as suspect
31:09is television presenter Caroline Flack.
31:12The incident is notable as Miss Flack is a recognisable media personality.
31:16So I think the reason that this is plastered all over the briefing note
31:20about the media being interested is because with that comes public scrutiny.
31:25The Met were under a lot of pressure because domestic violence wasn't being dealt with correctly.
31:30So I believe they saw this as an opportunity to be like,
31:33right, we will show, we will get a charge.
31:36We do take domestic violence seriously.
31:39And what I've found out just since,
31:42this is the first time that this detective had ever gone against a CPS decision.
31:48And that night, during her shift,
31:52she was dealing with a shooting, a high-risk missing person,
31:57and yet she still had time to get involved in Caroline's case.
32:03Common assault, which is the lowest level of physical assault.
32:08If I was to push you now, that's a common assault.
32:11So the fact that she got involved and appealed for the first time for this common assault
32:17is the most damning piece of evidence
32:20that Caroline's case was treated differently and very abnormally.
32:24Speaking to someone like Jess, it puts it into perspective that,
32:36yeah, I haven't been wrong all this time.
32:37Caroline wasn't wrong.
32:39Her lawyer wasn't wrong.
32:40What they did to Caroline that night was horrendous.
32:45I'm not here to defend domestic violence.
32:48I've had family members that have suffered domestic violence,
32:52and it's the most awful thing.
32:55And what's even more hurtful, when they've tried to get help,
32:59there's been no help out there.
33:01The police don't want to know.
33:03Caroline was not a domestic abuser.
33:07This was a one-off incident,
33:09and Caroline's injuries, which she had done to herself,
33:12were much more serious.
33:13I'm doing this because I want to remember what...
33:26..what I went through.
33:29What my family went through.
33:32What my boyfriend went through.
33:34What his family went through.
33:36It's three days after I've been arrested
33:38for having a fight with my boyfriend.
33:40I've always cooperated with the police since they arrived.
33:46I was put in a cell.
33:49I was promised...
33:50..that I was anonymous,
33:52and this wouldn't go any further,
33:55as it was a really private situation.
33:58Five minutes after I left the station...
34:01..um...
34:04..they've gone into the press, all the details, everything.
34:06Since then...
34:07..I lost my job.
34:13The job I've worked all my life on.
34:15I'm living in a hotel.
34:20I'm receiving so much abuse.
34:25After she'd been arrested, she couldn't go home
34:27because the press were just outside her house,
34:30hounding everybody, her family, her friends, her house.
34:33It wasn't safe for her.
34:35So she went and stayed at this hotel,
34:38The Ned,
34:39because it was private there.
34:50She didn't leave the room apart from, occasionally,
34:54go and have dinner and some friends would come over,
34:57but the majority of her time for a while
35:00was spent in that hotel room.
35:02I was speaking to her many times a day.
35:07I wanted her to leave London and come with me.
35:10You know, just come and stay with me, forget everything.
35:13But she wasn't listening to anything.
35:16She was a woman, you know, she was 40 years old.
35:19She wasn't a child.
35:20Her life was being cancelled every day.
35:25And if I said,
35:26Oh, just don't worry about it.
35:27You've got this, you've got that.
35:28It was not what she wanted to hear.
35:30It's a different, different mindset you're in at that time.
35:35And it's hard for someone like me to understand that.
35:39It was a fight.
35:45I've never hurt anyone in my life.
35:48You're the only person I ever hurt is myself.
35:53Innocent until proven guilty doesn't really apply
35:56in the world of celebrity.
35:59Fathers for Justice created a mugshot of her
36:02saying this is what a domestic abuser looks like.
36:05Suddenly, the vultures were sort of
36:07picking at the food around her.
36:13Suddenly, Caroline's ex-fiancee falls out of the woodwork
36:16and puts up posts on his Twitter and Instagram pages.
36:21He had put up a non-disclosure agreement
36:23that inferred that he'd been through something
36:25which Caroline had to hush up as well.
36:29Suddenly, this story was developing more claws.
36:32It was developing more victims.
36:34Andrew Brady was on The Apprentice
36:46and then he went on to Celebrity Big Brother
36:48and he was a fun, young guy.
36:51She did like him.
36:53They even got engaged.
36:55First thing, congratulations, miss.
36:57Thank you very much.
36:58Can you show you a sparkly ring into my camera, please?
36:59But it was very apparent
37:04that they were not going to work.
37:07It was not a calm relationship.
37:10It was fiery.
37:11It was so dramatic.
37:13Consistently having to firefight
37:14an argument that they'd had
37:16and he would threaten to go to the press
37:19which happened all the time.
37:21I've been there for some
37:23really horrendous, horrific arguments
37:25but it was never a scary encounter.
37:29She's not scary to anybody
37:32but she's scary to herself.
37:34You'd be more worried
37:35that she's going to do something to herself
37:36than she was going to physically hurt someone.
37:40And that's why from the first day
37:42that after the arrest happened
37:43Lewis immediately said
37:45this was a really bad argument gone wrong.
37:47I know he really, really regretted
37:50calling the police
37:51and he kept asking for the case to be dropped.
37:53And I have to say
38:00in 27 years of practice
38:02I have never seen a case
38:04involve a victim
38:05asking not to prosecute.
38:09But still
38:10prosecution
38:11in scant cursory
38:13short responses
38:14brushed it back
38:16and said
38:16we reviewed it
38:18and we're proceeding.
38:19The bail conditions
38:25when they released Caroline
38:26were that she wasn't allowed
38:28to speak to Lewis.
38:30She couldn't see him.
38:31The narrative was
38:32she's controlling
38:33she is a danger to Lewis
38:36so when she's posted
38:38I love you Lewis
38:39she then straight away
38:41got a call
38:41informing her
38:43that message meant
38:44she'd broken her bail conditions
38:45and we thought
38:47she could get arrested
38:47and that was really scary
38:49I mean
38:50that was horrifically scary.
38:52The view
38:53to not
38:54allow them
38:55to see each other
38:56was just compounding
38:58the awfulness
39:00of the situation
39:00and it was
39:01clearly
39:02and evidently
39:03going to
39:04and did
39:05send Caroline
39:05into an enormous
39:07spiral downwards.
39:08Caroline struggles
39:15to be alone
39:16so
39:17with this relationship
39:18being taken away
39:19from her
39:19her mental health
39:20at that point
39:20was on a serious decline.
39:26Are you two good mates?
39:29Yeah
39:29we're best friends.
39:30Hey
39:30what's the worst thing
39:31she does?
39:32Go on
39:33go on
39:33The worst thing?
39:34Yeah
39:34what's the worst thing?
39:35She doesn't answer her phone.
39:36She's busy.
39:37She worries a lot
39:38if I don't answer my phone
39:39she gets in the car
39:40and drives to London.
39:41Yeah
39:42that's great
39:42and you're
39:42It knocks on my door
39:43why don't you answer your phone?
39:45When I talk about Caroline
39:46and her mental health
39:49people say
39:49well everyone
39:50would feel sad
39:51if they'd been arrested
39:52and yes
39:53they would
39:53but she had
39:55these problems already.
39:58It started
39:59I mean
39:59even as a small child
40:00she
40:01she had highs and lows.
40:05She could be
40:06it lucked so high
40:07but then she could
40:08just slump down.
40:11Carrie why are you crying by that?
40:13As she got older
40:14it got
40:15even worse.
40:18It's when things
40:18all culminated
40:19it's like
40:20a breakup
40:21not getting a job
40:22different things
40:23could come to it.
40:25She had cut her
40:26arms before
40:27she
40:27she went through
40:28a bit of a spate
40:29of cutting her arms.
40:30You don't know why
40:32you don't
40:33I don't think
40:34she wanted attention
40:35because she had attention
40:36whether it's
40:37because you hurt yourself
40:38you take
40:38a different pain away
40:39I
40:40you know
40:40I don't know.
40:42What do you think
40:43she thought of herself?
40:46I don't think
40:47she liked herself.
40:49I think she knew
40:50her faults
40:51I think she knew
40:51when she got down
40:53it was hard
40:54for people around her.
40:56As a young girl
40:58she did take
40:59pills
41:00and ended up
41:01in hospital.
41:03It was very
41:04very serious.
41:05One doctor
41:06said she had
41:06bipolar.
41:08At the time
41:09they used to call it
41:10manic depression.
41:11She didn't want
41:12to be told that.
41:14She didn't want
41:14a laban.
41:16She hated
41:17having this
41:18mental health
41:19problem
41:19and
41:20it was always
41:22hushed up
41:22it was
41:23you know
41:24if anyone
41:24mentioned it
41:25it was
41:26the worst
41:26thing you
41:27could do.
41:28Hello everybody.
41:30Tripped up.
41:30Good start.
41:31I'm just coming
41:32out of my
41:32dressing room.
41:33The whole way
41:33through her
41:34career
41:35she suffered
41:36with mental
41:37health.
41:37We're going
41:38live in about
41:3845 minutes.
41:41And at those
41:41times if she
41:42had like
41:43her work to
41:44go to
41:44it would
41:45make her
41:46come out
41:46of it.
41:47Weirdly
41:47the anxiety
41:49I get more
41:50when I'm not
41:50working.
41:51So actually
41:52work for me
41:52takes away
41:53my anxiety
41:53and doing
41:54live TV
41:55in that
41:55moment
41:56when you're
41:56consumed
41:56by something
41:57else.
41:57Adrenaline.
41:58It takes
41:58away any
41:59of my
41:59thoughts.
42:00It does
42:00it distracts
42:01you.
42:02But this
42:03time her
42:04job had
42:04gone and
42:05I think
42:05that's why
42:06we were
42:06more frightened
42:07of what
42:07was going
42:08on because
42:09we knew
42:10what she
42:10was like.
42:11it was
42:18evident that
42:19there should
42:20have been
42:20a greater
42:21mental health
42:21assessment
42:22and the
42:22impact that
42:23a prosecution
42:25would have
42:25on her
42:26mental health.
42:26For that
42:27reason the
42:27psychiatrist
42:27was instructed
42:30in order to
42:30prepare a
42:30report and
42:32the decision
42:33was made to
42:34disclose that
42:35to the
42:35prosecution.
42:35So we sent
42:39psychiatric
42:40report to
42:41the CPS
42:42saying she
42:42is not fit
42:43and well
42:43mentally to
42:44go through
42:44this.
42:44We had
42:45professional
42:46analysis.
42:47And that
42:52was ignored.
42:53We were so
42:54taken aback
42:55actually that
42:56they dismissed
42:57the report
42:58from the
42:58psychiatrist.
43:00The actual
43:01crime that
43:02Carrie was
43:03charged with
43:03in the end
43:04was the most
43:05minor charge
43:06you can get.
43:07But what she
43:08was going
43:08through it
43:09was just
43:10so over
43:11the top
43:12for what
43:13actually happened
43:14that night.
43:15The punishment
43:15was so
43:16disproportionately
43:17given the
43:18risks to
43:18her health.
43:20You're
43:20screaming into
43:21a void
43:23and no one
43:24is listening.
43:24So if that's
43:25how we felt
43:26as management
43:27how did
43:28she feel?
43:36Right.
43:37We're three
43:38weeks to go
43:39until Love Island
43:40returns to our
43:41screens with
43:41its new
43:42winter version
43:42in South Africa
43:43that host
43:43Caroline Flax
43:44announced she's
43:45standing down.
43:45she was
43:46charged with
43:47assault and
43:48that's the
43:48reason why
43:49she is standing
43:49down.
43:50But what does
43:50this mean for
43:51the show?
43:51Because she's
43:51very much the
43:52bigger head.
43:52I've never
43:53spoken about
43:53this night.
43:55So it was
43:57the night
43:57before she
43:58was due in
43:58court for
44:00was it the
44:01magistrate's hearing.
44:03The magistrate's
44:04hearing.
44:06Oh okay.
44:09So what
44:09you must
44:09tell you what
44:10happened.
44:11Only if you're
44:11comfortable to.
44:12I don't want to
44:12leave you down
44:13anywhere.
44:13No no it's
44:14never really
44:15spoken about
44:15it.
44:19So it was a
44:19couple of nights
44:20before Christmas
44:20actually.
44:22Caroline was
44:23staying in a
44:23hotel.
44:25She called
44:25a couple of
44:27people slurring
44:28and I knew
44:29then something
44:30was going on
44:31so a couple of
44:32us went over
44:33and she was
44:34just completely
44:35out of it
44:36on the bed.
44:37I got a phone
44:38call from
44:40Caroline's friends
44:41that she
44:42had taken
44:44something and
44:46they didn't
44:47know what to
44:48do.
44:49She drank
44:49the minibar
44:51dry.
44:51She took
44:52whatever tablets
44:53were there in
44:54the hotel room
44:55that had been
44:55prescribed to
44:56her.
44:56We were just
44:57freaking out
44:58because the
44:58next day was
44:59the hearing but
45:01also I was
45:02thinking she's
45:03going to die.
45:05So I headed
45:06over to the
45:07hotel.
45:09We called
45:09a doctor.
45:09The doctor
45:11came and he
45:12said can you
45:13put your
45:13fingers down
45:13her throat
45:14and see if
45:14she can
45:15vomit any
45:15medication.
45:17So I did
45:17and a few
45:18tablets came
45:19out.
45:20By this
45:21point we're
45:21one o'clock
45:22two o'clock
45:22in the morning
45:23and she
45:25had to be
45:25at her
45:26magistrate's
45:27hearing the
45:27next day
45:28quite early
45:29as well.
45:30I just
45:30remember the
45:31care saying
45:31what is she
45:31going to
45:32wear because
45:33nothing was
45:33clean.
45:34But at the
45:35back of your
45:35mind you're
45:36thinking should
45:37she be going
45:38to the
45:38magistrate's
45:39hearing because
45:39she's obviously
45:40really unwell.
45:41I'm a mother.
45:42I thought am I
45:43doing the right
45:44thing here but I
45:45let somebody do
45:45this to my
45:46daughter.
45:46I didn't know
45:47what was best
45:47but what I did
45:50think was the
45:51short term pain
45:52that's going is
45:53going to be
45:54better for her
45:54in the long
45:54term.
45:56We got a
45:56mishmash of
45:57clothes together
45:58some of them
45:58maybe have
45:59friends clothes
45:59and we had
46:01her ready for
46:02the next
46:02morning.
46:02It just
46:04shouldn't have
46:05happened.
46:06She shouldn't
46:06have gone.
46:06You know
46:07that day
46:08you can see
46:08her she
46:08probably had
46:10an hour's
46:10sleep.
46:11We didn't
46:11sleep.
46:12She was
46:13see-through.
46:16I arrived
46:16with Caroline
46:17in the same
46:17vehicle and
46:18caught on that
46:19morning in
46:19question.
46:19We couldn't
46:20get out of
46:20the vehicle
46:21we were
46:21travelling in.
46:22I couldn't
46:22open the door
46:23to the car
46:23just to get
46:23out as a
46:24professional
46:24to represent
46:25somebody in
46:26court.
46:27What had
46:28this become?
46:29The press
46:30were
46:31horrific.
46:36It was
46:37so intense
46:38and having
46:39that many
46:39people
46:40scream at
46:40you and
46:40flash cameras
46:41at you
46:41and they
46:42don't know
46:42this but
46:43six hours
46:43after you
46:45nearly died
46:46it was
46:49scary for
46:49me.
46:50It would
46:51have been
46:51horrific for
46:52her.
46:53She was
46:54squeezing
46:54my hands
46:55so tight
46:55and she
46:56was really
46:56shaking
46:57but the
46:58press
46:58was
46:58so
46:59horrific
46:59they
46:59were
47:00saying
47:00disgusting
47:00things
47:01like
47:01did
47:02you
47:02nearly
47:02kill
47:02your
47:02boyfriend
47:03like
47:04very
47:04provocative
47:04things
47:05Caroline kept
47:06saying
47:07please don't tell my mum about last night.
47:10I didn't know what happened the night before but when I saw her it just didn't even look like Carrie.
47:16She just looked lost.
47:19Her boyfriend arrived separately.
47:22He's previously said he wants the case against Caroline Flack to be dropped and doesn't support the
47:28prosecution.
47:29We went into the courthouse she saw her mum she broke down and then her biggest fear she said what am I going to do when I see Casey Weiss in that court.
47:40Who was she?
47:41Casey Weiss was the prosecutor.
47:43You know I'm sure the prosecutor will say she was just doing her job and we don't know what information she was being fed by the police.
47:51She said that Caroline hit her boyfriend with a lamp and caused him a serious or significant injury but the one thing that got me was when she quoted one of the police officers who described the room as like a scene from a horror movie.
48:15But she didn't say that that was Caroline's blood not Lewis's blood and that is where I remember thinking oh my god this is going to go wrong and Caroline turned around and looked at us.
48:29Her face was completely pale and white as a ghost.
48:32She was like she couldn't believe it like she knew in that moment what had been said and that it couldn't be unsaid.
48:40I've done courts in the past and edited newspapers with court reporting but the information coming out of that courtroom was way more detailed than we were used to as journalists.
48:51This was a magistrate's hearing not a trial.
48:54These things are invariably to plead guilty or not guilty and then the judge writes down on a piece of paper a day for the next hearing.
49:05This is one place you do not mess around if you're a journalist. This is one place where you don't get to be boss. You can only report in what is said.
49:13Prosecutor Katie Weiss told the court he had been asleep and had been hit in the head with a lamp.
49:19Almost immediately what was said in court hit the news. They were both covered in blood.
49:24The prosecution said he'd received a significant injury to his head.
49:27It was like a horror movie.
49:29Social media pick up. It spreads like wildfire.
49:35She picks up a lamp and smashed him over the head while he was asleep and there was blood.
49:42The place was a bloodbath.
49:45And Caroline is suddenly the baddie in a horror movie.
49:49She is not allowed to contact her boyfriend and when she was told that in the court she burst into tears.
49:56It was all an act. You can see she's trying to look small and weak.
50:01Just a clever move to get sympathy.
50:02It was all an act. You can see she's trying to look small and weak. Just a clever move to get sympathy.
50:02The bat can be heard.
50:20He is near the blade.
50:24He is near the knife.
50:25He is near the knife.
50:30He is near the woods.
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