00:00Ladies and gentlemen, welcome to the channel. Today I'm going to show you how to reset your
00:04Niu scooter. Okay, ladies and gentlemen, we are resetting our Niu scooter and this can resolve
00:13persistent glitches that are just more irritating than anything else. You can restore factory
00:18settings or you can even prepare the vehicle for new ownership if that's what the reason is for
00:22your reset. This is a quick guide and it applies to most popular models including the Niu KQI3,
00:29the Pro Max and the KQI2 Pro. This helping ensure optimal performance and clearing any app or device
00:37linking issues that might be affecting your ride experience. So first of all, power off,
00:43completely power off your scooter using the main power button, hold the power in and this should
00:50be for approximately 10 seconds until you see the dashboard turn completely off. The third step is
00:57to turn the scooter back on while continuing to hold the power button to access the reset mode. Okay,
01:04you now need to open the Niu app, navigate to device settings and select factory reset or erase
01:13scooter option. It should vary from model to model. Ensure that there's good signal during the reset,
01:20backup any important ride data beforehand and repair your scooter with the app after the reset process.
01:27If your issues do persist, you will need to contact support with your scooter's SN and VIN number or you
01:35can visit one of your local dealers to get further assistance.