- 2 days ago
Billion Dollar Playground Season 1 Episode 7 - Full Episode
Category
🎥
Short filmTranscript
00:00Previously on Billion Dollar Playground.
00:16Hello, Doveco.
00:17Come on, it's real cute.
00:21This is bloody good.
00:23It was a seamless day.
00:24Thank you so much.
00:25Thank you so much.
00:26A lot of energy and effort gone into it.
00:28Now for some review time.
00:29Oh!
00:30Sarah noted her diet is butter and oil free.
00:33There's a tiny bit of margarine on this.
00:35Okay.
00:36Also, the introduction at the start of each meal felt automated and robotic.
00:40When you're in front of the guests, you've got to remember to switch on the chefs to really let the team down.
00:46This feedback hurt a lot.
00:51It seems there's a romance bubbling between Nicole and Matthew.
00:56My worry is Nicole's never had a relationship before.
00:59I would like to be exclusive with you.
01:01I really hope Nicole doesn't get hurt in this situation.
01:04Grace, I've been really impressed by the way that you've stepped up.
01:06So what's the end game for you?
01:08I'd be looking to be in that lead concierge role.
01:11Good morning guys.
01:13Alan has decided to give me the opportunity to step up as lead concierge for this next day.
01:19It's really important that you all support Grace.
01:23Sounds fun.
01:25I'm not nervous about this day and leading the team.
01:27You absolutely have us in your corner.
01:29I'm ready to kick fucking ass.
01:30Do you think Jazz should be worried about her job?
01:32Can you see?
01:33I kind of got that vibe.
01:36Let's get it!
01:45Oh, it's gonna be a hot one, Sippy.
01:48With a freak heat wave on its way, temperatures will soar to over 40 degrees this weekend.
01:53Residents are encouraged to stay cool and hydrated.
01:57Wow.
02:04I'm so excited to be hitting up the next playground, Sunny Bray, in the eastern suburbs of Sydney.
02:14Sunny Bray is a phenomenal property in the heart of Vaucluse that says money.
02:20Really old money.
02:22Welcome home.
02:27Wow.
02:31Whoa.
02:32This house is incredible.
02:35Gorgeous.
02:37Look at the character.
02:39Sunny Bray is just stunning.
02:41Beautiful.
02:42Breath taking views of the harbor.
02:45Gorgeous pool.
02:47The tile is gorgeous.
02:49It's got old school charm.
02:52How's the coffee done?
02:54Well, really not.
02:58Sunny Bray would be worth more than $30 million if it was on the market today.
03:03Swallow that.
03:04This is gonna be our laundry.
03:05Oh, nice.
03:06And our staff area, so...
03:08Oh, I like it.
03:09Oh, good of you.
03:10Nice, yeah.
03:11The house is so vast and peaceful, but the mood is uneasy.
03:18How are you feeling being lead concierge, first time?
03:21Very grateful.
03:22You're gonna own it.
03:23It's gonna be good.
03:24It's gonna be amazing.
03:25I'm super excited.
03:26Despite being sidelined as lead concierge, I really want to support Grace during this
03:29day, just because it's the right thing to do.
03:32Responsibilities, Nicole.
03:33Get amenities everywhere in the house.
03:35Elsie, triple check all the towels are in the rooms.
03:38Straighten beds, just make it look really beautiful.
03:40Jay, leaves, pool, you know what you've got to do.
03:43All right.
03:44I definitely think Grace and I have different leadership styles.
03:48She leads from the front, whereas I'm more collaborative and kind.
03:51We do a nice little roll.
03:54Of course.
03:55Some people will respond more to her direct style, but I don't think everyone is thrilled
04:01to have Grace leading the team.
04:03What I can have you do, Heaven, is put dust and wipe and then a vacuum for me.
04:07Yep.
04:08Oh!
04:11How do you turn this damn thing on?
04:13Oh, it's too much.
04:14Too much.
04:15Too much.
04:16You can tell my hands have never worked before with all this.
04:20Okay.
04:21Woo!
04:22Woo!
04:23I don't want to break a nail.
04:24And I know some of them will be looking for ways to undermine her.
04:28We're gonna be doing champagne downstairs.
04:31Yeah, so...
04:32It's really hot up there.
04:33Just taking it off.
04:34Yeah, but there'll be a nice afternoon breeze.
04:36And I mean...
04:37Move this.
04:38Sure.
04:39Yeah.
04:40Sunny Bray does have air conditioning, but due to its heritage listing, it can't be
04:45in every room.
04:46But I'm not worried.
04:48It has big open windows in every room and harbour breeze blowing right through the entire
04:55property.
04:56You've got a breeze coming in through big doors.
04:58Yeah.
04:59A good manager needs to listen to his team.
05:04You know, I want to give the guests the chance to experience all parts of the house.
05:08But, yeah.
05:10She's a bit of a dictator.
05:12So, I'm not really looking forward to Grace being in charge.
05:17And she better watch her back.
05:20Oh!
05:21Hello, Jake.
05:22Spanky.
05:23Hi, Jake.
05:24Good morning.
05:25This is Heaven calling from Luxaco.
05:28I'm just calling just to follow up about our 2 p.m. arrival with the guests.
05:33Yeah, with 2 o'clock over there.
05:34Yes.
05:35Perfect.
05:36I am guest facing.
05:37I'm guest experiences.
05:38And it is my job to schmooze and to make sure that they're happy.
05:42So, to pick them up today, I have arranged a luxury yacht.
05:47These women are not going to know what hit them.
05:50Beautiful.
05:51All right.
05:52Well, I will be there for the guest arrival.
05:53Yeah.
05:54Perfect.
05:55I will see you there.
05:56I'm pretty comfortable with Grace leading.
05:58As long as I get to keep doing what I do.
06:05Let's do this.
06:10All right.
06:12All righty, team.
06:13We're obviously staying at the beautiful Sunny Bray.
06:15We're hosting a 25-year business milestone celebration for Serena's business.
06:20It's an architecture design firm.
06:22She's going to love this place because it is an architectural masterpiece.
06:25One last piece.
06:26Serena is bringing six of her most powerful friends.
06:30It's cute.
06:31It's a girl's trip.
06:32Who are used to luxury.
06:35So, we are going to have to deliver beyond amazing experiences.
06:40We've got some fine dining experiences that are going to blow their socks off, including
06:46an incredible sensory dinner.
06:48They will be pampered and spoiled, and we've gone above and beyond with the entertainment.
06:54And the sexiest ride of their life.
06:57Like, the sound of the engine, the speed, the pure power of these supercars is top notch.
07:04JB, Jay, you're going to be going to greet the guests at the dock.
07:07You're going to be our first impression.
07:08So, big smiles, lots of love.
07:09Okay.
07:10Normally, I'm first impression upon their arrival.
07:14So, curious why that's changed or if it's changed.
07:20I'd rather have you here at the house.
07:24These are women that know exactly what they want, how they want it, and when they want
07:29it.
07:30And I'm pretty sure what they want is two hot men greeting them at the dock.
07:34It was always just going to be Jay and then JB.
07:37That's just how it's going to roll.
07:40No one can show these ladies a better time than me.
07:44I know luxury.
07:45I know powerful women.
07:46And it's my job.
07:48What the hell is Grace playing at?
07:50The chefs are going to wow us with their food.
07:53They have some killer menus put together, but they are going to be very intensive.
07:58So, we need to be making sure we're supporting them.
08:00The last day was a shit review, but it's put a fire in our belly.
08:04I will do anything to please these ladies.
08:06If there's any complaints, please come to me.
08:09I'd like to see, you know, Jaz's work from the last day carry forward in that she was really
08:14on top of us and making sure that we were driving to success.
08:17I want to keep moving that forward.
08:19You know, a lot of energy now have gone into bringing the team together and working together
08:24amazingly, especially from the shit show it was with Salvatore leaving.
08:27So, to be sidelined as lead concierge, it's a bit of a kick to the guts really.
08:32So, yeah.
08:33Alright, any other questions?
08:34We do really need to roll along.
08:36Nope.
08:37Let's get it.
08:38Let's get it.
08:39Let's fucking do it.
08:40I'm all for supporting Grace, but there can only be one leader of this team.
08:44Thanks for your support.
08:46So, it does make me wonder, where does this leave me?
08:49So grateful.
08:50Yeah.
08:51We do.
08:52We do.
08:53We're a team.
09:04Oh.
09:05No.
09:06Never use a BD?
09:07No.
09:08We have one in my house in Scotland.
09:10Used to use it when I was little because when I was little, I could get my whole body in it.
09:15Look, I don't understand how to use it though.
09:17You know?
09:18But there's sitting.
09:19Oh.
09:20I want a bidet in my house.
09:22That is some cleanliness.
09:23Yeah, but I used to sit in it and play in it.
09:26This is pretty gross, actually.
09:27It's hot as hell.
09:28And?
09:29Cleaning is not my forte.
09:31Oh, it's a spider.
09:32Go ahead.
09:33Get it, girlfriend.
09:34Go ahead.
09:35The yacht is where I belong.
09:36Woo-hoo!
09:37How's it going?
09:38That's so cute.
09:39These women are definitely going to be a handful by day.
09:52I'm Jay.
09:53How are you going?
09:54Hi, Jay.
09:55Hey, darling.
09:56How are you going?
09:57How are you going?
09:58They're in their late 40s to 50s.
10:00Especially recently.
10:01Single ladies.
10:02I reckon there might be a bit of fun as well with these guests.
10:05There's room in here for two.
10:06Oh, nice and cosy.
10:07So the guests are pulling up now.
10:22Oh, God.
10:23It's hot.
10:24Who?
10:25Most important person.
10:26Get some champagne to start you off.
10:28I love you already.
10:29The guests are seven incredibly wealthy, amazing women who are the best.
10:36Amazing women who love to party.
10:38Thank you very much.
10:40And their fulfilment list makes it very clear they would like a never-ending supply of alcohol.
10:46Cheers.
10:47Let's do champagne now.
10:49Get the canapes happening.
10:51All goods.
10:52Just going to top them up.
10:53JB, your butler, is coming with the good stuff.
10:57Yay!
10:58Lovely, lovely mum.
10:59My favourite.
11:00Cheers.
11:02You're welcome.
11:03Champagne.
11:05Lovely.
11:06There's more champagne.
11:07We'll have a hydration, I think.
11:08I love my champagne.
11:09And they've got verbs, so I'm really happy.
11:12Is that coconut?
11:17I would offer to hold it for you.
11:20No, don't do that.
11:21Don't do that.
11:22Damn.
11:23Why are we watching this?
11:24I'm just enjoying the breeze.
11:25Okay.
11:26We'll leave you with the breeze dying.
11:27Enjoy that young, fresh breeze.
11:28Too hot?
11:29Absolutely dying.
11:30Menopausal women in an air-conditioned house.
11:35Can we ask for a couple of things?
11:38Yes.
11:39We have no hand soap, so I took some soap out of the shower to...
11:44Okay, I'll check with Elsie, yes.
11:45Yes.
11:46And I'm a little bit worried it's hot in there.
11:47Is there any cooling we could have?
11:48Or an extra thing?
11:49No.
11:50We are just about to go and get a few extra things and fans are already on the list, yes.
12:15Thanks.
12:16The ladies have asked for hand soaps and fans.
12:21I told them that it's already on the list of groceries or errands and champagne.
12:28Okay, fab.
12:29Of all the bad luck, there's a heat wave hitting Sydney right now and it's set to top 40 degrees, which is so rare.
12:36These guests have paid a ton of money to be here, thousands of dollars.
12:40And sweating is just not luxury.
12:44So, uh, Heaven and Jay, I send off on a bit of a supply mission.
12:48Yes, no problem.
12:50I'm really just sweating them like that.
12:52Oh!
12:53Yeah, that's not really the best look, is it?
12:59There goes, like, September.
13:01You know what I mean?
13:02So you've got brown butter leak and a chestnut tile.
13:04That's delicious.
13:05So good.
13:06How'd we go?
13:07It was orgasmic in their mouth, they said.
13:09No, they didn't.
13:10What part was?
13:11Which one?
13:12The brown butter leak.
13:13Nice.
13:14High standards made the world to me.
13:16So they love the sweets.
13:18I don't want to be just another chef.
13:20I want to be the best chef.
13:22After the guest review at Dovecott.
13:25They also said the introduction at the start of each meal felt a bit automated and robotic.
13:32So I wanted it to be more extravagant than it was.
13:35So elevated to the next level.
13:38You know, more of a presentation.
13:40Bit of ceremony.
13:42It's, uh, it's left a fire burning within.
13:44It's put us in the zone.
13:46So tonight, we're cooking a sensory dinner.
13:49It's not just the taste of food.
13:51It's the flavour, the smells, the sound, the atmosphere.
13:54It is the entire package.
13:56This is not by any means an easy menu to cook.
13:59We've definitely got a work cut out for us.
14:01But we're delivering the best of the best tonight.
14:03From the food through to the experience.
14:05And there's no room for things to go wrong.
14:07How's that bread?
14:08Bread, bread, bread, bread, bread.
14:09Like me.
14:10Man, this oven…
14:11How are you doing in here, darling?
14:12All good?
14:25No, thank you.
14:26Why it's doing that.
14:27One of those ovens that eat on an element.
14:32Maybe just, um, I'm just gonna smack in real quick.
14:35It's working real hard.
14:37It's hot.
14:38I've turned it pretty much off.
14:40What's going on with the oven?
14:42I'm just thinking right now, I haven't got time to talk.
14:45I'm trying to actually figure it out for myself.
14:48I cannot believe this.
14:50We've got a four-course sensory dinner planned,
14:52and we can't even cook a piece of toast in this oven.
14:56There is so many moving cogs for this dinner.
14:59The oven needs to work, and if it doesn't,
15:02shit's going to hit the fan.
15:04This is a joke.
15:14Mate, that's hot.
15:16That's almost 40 degrees.
15:20Et voila.
15:22There it is.
15:23Oh, yeah.
15:25Oh, my girls.
15:26How are you doing it?
15:27Here's to happy holidays, lady.
15:29Oh, I could get weary.
15:32It's going to be way too hot for the girls.
15:34Where's your water gone?
15:35I'm dying.
15:36I'm so proud of you.
15:37I'm absolutely dying.
15:39Do you want to come and sleep in my room?
15:40No.
15:41Do you want me to swap?
15:42They said they were getting fans.
15:43Are they not a point?
15:44Are they getting fans?
15:45Are they getting fans?
15:46I think they're getting them.
15:51Hey, guys.
15:52I thought being the lead concierge was going to be a walk in the park.
16:05Um, but we've had some roadblocks and, uh, problems.
16:12The closest one we could find that has the fans is in Rockdale.
16:16Ugh.
16:17Not ideal.
16:18Um.
16:19Do we spend an extra hour to get fans?
16:22We need the fans because the guests aren't going to sleep comfortably tonight.
16:25Yeah, so please go and get the fans.
16:28It would be good to have an extra set of hands, especially knowing that we're going
16:32into dinner service soon and I'm going to need heaven for that.
16:36But I need to make sure that everyone has a cool good night's sleep.
16:40Otherwise, it's an instant fail.
16:43Mate, where did you come from?
16:46So the house managers arrive.
16:48Fingers crossed he's going to sort this oven out before dinner.
16:51So, this one's hot.
16:54This one's good.
16:55But only one of the elements is working, which is fine.
16:57We can deal with it.
16:58But this is just non-existent.
17:02Right.
17:05We've got a sensory dinner to serve and no oven to do it.
17:08It's a standstill and it's fucking frustrating.
17:11What's up, boss?
17:16What time are you on till tonight?
17:19I don't know.
17:20Same as everyone, I guess.
17:22George and I have a meeting to go to after.
17:25Hopefully, we'll walk out by nine.
17:27Oh, really?
17:28Yeah.
17:29Things with Matt and I are going really well.
17:32We are official now.
17:34Have you had a break yet?
17:35You could have been on break all day, haven't you?
17:37I've been doing menus while I'm on my break.
17:40He's actually my first boyfriend.
17:44Yeah.
17:47Oh, wow.
17:49Come on, Elsie.
17:51I'm making a break.
17:53Get down here.
17:58It's very hot.
17:59Everyone smiling?
18:01Cool.
18:02So I'm playing around with that.
18:04Right.
18:05Can you see the problems with this thing?
18:07Is this the problem, is it?
18:09Usually.
18:10That's what happens.
18:11Um.
18:12This needs to be a little wave.
18:16Wave needs to be on.
18:17Right.
18:18All this guy did was flick a switch.
18:19We could have fixed it ourselves two hours ago.
18:20That's perfect.
18:21All good.
18:22All right.
18:23Time's ticking, Matty.
18:24We're running behind.
18:25But failure, I think it's a mindset.
18:27You stop, you give up, you throw the towel in.
18:28I've never done that.
18:29For me, it's all about bouncing back from setbacks and moving forward.
18:35Just like we're going to bounce back from that robotic review in Dovecot.
18:42We've got a plan to give a little bit extra to the guests tonight.
18:57from that robotic review in Dovecot.
19:00We've got a plan to give a little bit extra
19:02to the guests tonight.
19:03Got some spray with the ocean scene.
19:08Would it be like sort of close your eyes
19:10and envision with the music?
19:12Tonight, every single course
19:14is going to be fully interactive.
19:16Just close your eyes.
19:16Imagine you're in Sydney Harbour.
19:20Smell the sea.
19:21Just ready.
19:25You kind of messed up.
19:27We've never done a sensory dinner before.
19:31It's definitely trial and error.
19:32I was just trying to figure out
19:33how do we can execute it.
19:34Get closer.
19:37But this is such a pivotal moment.
19:39Unless you like get it right.
19:40I just want it to be great though.
19:42We have to nail every single course tonight.
19:45Can we music, Jazzy?
19:46I'm getting the music sorted, Chef.
19:46What's the music situation?
19:48Our plan is to give a story with every single meal.
19:51From the food, to the senses,
19:55to the interaction with the guests.
19:57We are involved in every single course.
20:01You want to win these women over.
20:05Alright ladies, shall we sit for dinner?
20:07Follow me through.
20:10Alright.
20:11Matthew, when we're two minutes off, we need to round up Jazzy.
20:22One minute off, the music will start.
20:24This first course, we're getting personal.
20:27We've gone and done something super special for these guests.
20:30We want them to lap it up.
20:31Jazzy.
20:32Yes, Chef.
20:33One minute please.
20:34Please.
20:35One minute.
20:36Oh.
20:37Oh.
20:38Oh, it's the ocean.
20:40In this first course, we're really trying to create a sense of the ocean.
20:44Our first dish tonight is a seared ocean trout with a sauce vierge.
20:49Setting the scene here.
20:50Just close your eyes.
20:51Imagine.
20:52By the ocean.
20:53The sound.
20:54Oh, seagulls too.
20:55The smell.
20:56I can even smell the ocean.
20:57The taste.
20:58Mmm.
20:59That's so yummy.
21:00Destroy.
21:01We deliver.
21:02Thank you all for joining us here at Sunny Bray.
21:03It's the exact fish you're eating right now.
21:04George and I caught.
21:05It was super fresh for you.
21:06Oh, wow.
21:07Just for us.
21:08Just for you.
21:09I love George for that.
21:10I love a story.
21:11You know, like, to go with the food.
21:12The story is key.
21:13Oh, great.
21:14It really feels like a story.
21:15I love a story.
21:16You know, like, to go with the food.
21:17The story is key.
21:18Oh, great.
21:19I love a story.
21:21You know, like, to go with the food.
21:24The story is key.
21:25It really feels like a bit of theatre.
21:27Like, the performance is there in every single course.
21:29You smell the smoke?
21:31Tending to buy a fireplace.
21:34Oh, it's a crackling.
21:35I feel like I'm in, like, a woody cabin.
21:37This is the 36-hour slow-cooked short rib.
21:39Served with a smoked cauliflower and pickled radish salad.
21:42Oh, my goodness.
21:43Oh, yum.
21:44Alright.
21:45These ones are gonna love this.
21:46Coconuts, 1800 tequila, sorbet.
21:49Serena, the lady of the moment.
21:52And this dish, this one's dedicated to you.
21:54We're bantering.
21:55We're having fun.
21:56You've gained that trust with the guests.
21:57And now they really want to know you.
21:58Are you brothers?
21:59We are brothers.
22:00They're brothers.
22:01We have so much fun that we share the fun.
22:02Woo!
22:03Who's in the car?
22:04Do you have a calendar?
22:05No, but Jay does.
22:06We've exceeded our own expectations.
22:07Oh, that's so yum.
22:08And we've exceeded their expectations as well.
22:09Imagine dating a chef.
22:10Oh, my God.
22:11That was a good thing out for guys.
22:12That was just fun.
22:13Boom.
22:14We promised to show these ladies a great time tonight, and we did.
22:29Nailed it.
22:30Oh, thank you.
22:31Ponga!
22:32Ponga!
22:33Ponga!
22:34Ponga!
22:35Ponga!
22:36Ponga!
22:37Ponga!
22:38Ponga!
22:39Get on me.
22:40They're so fun.
22:41They're fun.
22:42They're really young at heart.
22:44There's some divorcees in there.
22:45Oh, so they need a lip.
22:46Fresh divorcees.
22:47Oh, my God.
22:48Ponga!
22:49Okay.
22:50Oh, wow.
22:51That's our fan option.
22:52Dude, honestly, there's nothing in Sydney, hey?
23:07It's been a frustrating day.
23:09Being a heatwave in Sydney, there was literally no fans available.
23:13So, the hunt for fans has not gone very well.
23:17In that Rockdale one, we didn't have them, so we had to go...
23:19Oh!
23:20We had to, like, run around.
23:21Yeah.
23:22Two have requested fans.
23:23Thank God.
23:24Only two have requested fans so far.
23:25Unless you tell me otherwise.
23:26Nah.
23:27Nah.
23:28We need fans everywhere.
23:32For them to show up with three tiny little fans.
23:36Shit.
23:37Fucking job.
23:38Sounds about, and we get this.
23:40Yeah.
23:41There's no doubt that Grace pulled off an amazing sensory dinner tonight.
23:45But being a good lead concierge is sometimes more about the basics.
23:50It's leaking.
23:52She should have organised extra fans sooner.
23:55Better just someone blowing her in the face.
23:57It does nothing.
23:58I actually feel really bad for the guests.
24:01One of the bedrooms, it's a hot box.
24:04And, um, it's crucial we get this fixed.
24:07Sweating.
24:08Hey, Matt.
24:09Hey, how you doing?
24:10Good.
24:11How are you?
24:12Thanks.
24:13What?
24:14Matt and I have the morning off, and we're gonna sneak some time together.
24:17Thanks, Matt.
24:18I've never felt the way I felt about Matt, about anyone else.
24:32And honestly, I would never imagine it.
24:35It's just a big surprise to me.
24:38It's a little scary, but a really good feeling.
24:41So, growing up, what were your parents like?
24:44I loved my parents.
24:45They're so, so hardworking.
24:48Mm.
24:49Uh, you know, having a tough mum and a tough father has taught me,
24:53you need to work really, really hard for things and put your emotions aside.
24:58So, at times, I don't allow myself to, like, feel the emotions.
25:04Express yourself.
25:05Yeah, just express myself, exactly.
25:08I can relate to that.
25:09My mum pretty much raised us for the most part.
25:12She's a single mum, four kids.
25:14Yeah.
25:15Two full-time jobs, dinner on the table every night.
25:17Yeah.
25:18The root to why I do what I do is to make sure that my future self
25:21has got the support and the foundation beneath me
25:24so I can raise a family on that.
25:26Yeah.
25:27A hundred percent.
25:28Yeah.
25:30Coming into this, I hadn't imagined falling for someone within the team.
25:36But then I met Nicole.
25:37She was, um, super shy.
25:39Are you really?
25:51Nicole's definitely different to the girls updated in the past.
25:54She's cute.
25:55She's good looking.
25:56She's business driven.
25:57She's very focused.
25:58I think every time we do have a discussion, it's always about our future selves.
26:02And I think that's what we have in common.
26:04We just work so hard.
26:05She's very well put together for a girl her age.
26:08I'm not normally one to catch feelings, so I'm quite surprised that there is something developing
26:12there.
26:13Good morning.
26:14Pool is set up for the end.
26:15The ladies are finally up and about and it's already a scorching 36 degrees.
26:34On top of that, this is a heritage listed house.
26:37So we can't have air conditioning in every room.
26:40The same again.
26:44Absolutely.
26:45I will do that for you.
26:46Thankfully, we have a pool at the property.
26:48So hopefully they'll be a little bit more accommodating to the heat.
26:53One can hope.
26:54Absolute heat.
26:55I need a fan.
26:56Yep, I'm on that today.
26:57I need a pedestal.
26:58I don't need a little one.
26:59I need a pedestal.
27:00I'm going to have to go to a hotel otherwise.
27:01I can't stay.
27:02I can't.
27:03I'm just dying.
27:04I understand completely.
27:05I am going to do my best to resolve it today.
27:18So, I'll stay in touch with Heaven.
27:21She'll be at the restaurant with you guys today and as soon as I have a solution I'll let
27:26and I'll let her know to let you know.
27:27This job is about problems and solutions,
27:30and now I need to find a solution
27:32to this fan problem yesterday.
27:35If these guests head out to a hotel,
27:38that's game over for me.
27:40Hopefully we'll have a resolution
27:41by the time you guys get back.
27:43Right, thank you.
27:44You're so welcome.
27:47I love it when they cut off the ironing instructions,
27:52make it really hard for me.
27:55It's like a test for me to find out how to iron it,
27:59then I'll burn it and ruin it.
28:04Serena, 10-minute warning for the lunch.
28:08Cute.
28:11I did go to bed earlier than the others,
28:13but still, just mixing it, you know?
28:16Yep, yep.
28:17Do you?
28:18Yeah, it's been quite a bit of alcohol for the first night.
28:23Unfortunately for us, these guests love champagne a lot,
28:26and they've gone through almost all the champagne
28:29in the drinks package.
28:32When this happens, the lead concierge
28:35should be the one asking the guests
28:37they want to pay for more champagne.
28:39Grace?
28:40Yes.
28:40There is not a lot of champagne.
28:42Yeah.
28:43It won't be enough for tonight and tomorrow night.
28:45You happy for us to go shopping now?
28:47100%.
28:48Just speak to the guests about it.
28:52I feel that should be the lead person talking money
28:54with the client, just letting you know, so.
28:58JB takes responsibility when it's positive,
29:00and it makes him look good.
29:02JB does not take responsibility when things get a little difficult.
29:06But I'm not going to let it slide this time.
29:08JB, you need to have a chat with the guests now.
29:12That's your responsibility to do.
29:14It's not my responsibility.
29:16It's yours.
29:17Talking to the client about this, for me,
29:19it's a lead concierge responsibility,
29:21and that's Grace's responsibility.
29:23If the chef runs out of food, I don't think it's his role
29:26to say, hey, do you want more canapes tomorrow?
29:30You have to pay for them.
29:31Not my problem.
29:32Concierge should go and have the conversation with Serena.
29:35But I'll take over, no problem.
29:37Yeah, well, food and beverage.
29:39And you're not taking over, you're doing your job.
29:42The man needs to get it through his thick fucking skull
29:44that if the champagne is about to run out,
29:47it is his responsibility to have that conversation.
29:50Not mine, not Jasmine's, not anybody else's, his.
29:54This is not good start to the day.
29:56Grace, just, you can talk to me nicely, because.
29:58I'm just, I'm a bit frustrated.
29:59Yeah, you're frustrated, but I haven't been looking
30:01after it's up to now, so you can ask me the question nicely.
30:05You know, with Grace, I think she's quite direct and firm,
30:08but to be honest, this is not a conversation
30:10that should be happening in front of the whole team.
30:12We can't just keep spending money.
30:14Can you please go and speak to the guests about it?
30:17Fuck, it's not my job.
30:21Rude.
30:23Don't walk away from anyone when they're having
30:25a conversation with you, especially don't walk away
30:27from your leader.
30:28Fucking pissing me off.
30:31Oh, my God.
30:36I'm sweating.
30:37It's just a little hot.
30:39So ladies are going out for lunch, which is great,
30:41because they'll be out of the house
30:42during the hottest part of the day.
30:44Hopefully, that will keep them happy.
30:47Does anyone need anything?
30:49All right, hang on, I'm going to call Grace.
30:51Hello, this is Grace.
30:52Yeah, hi, Grace.
30:53It's Serena.
30:54We were just thinking on the drive to lunch that maybe tomorrow...
30:56Can you organise a beautiful, like, fresh breakfast, champagne?
31:01But is there any chance we could have it as a floating breakfast in the pool?
31:17Oh, my God.
31:18I love that.
31:19I have actually got George, the chef, he is nodding his head going, absolutely.
31:24This is music to my ears.
31:25I'm very excited.
31:26Oh, good.
31:27Maybe you could float around in the pool as well.
31:30Oh, here we go.
31:31Oh, here we go.
31:32Steady.
31:33Steady.
31:34I'm really enjoying looking after a group of women with expensive taste,
31:37because they know what they want, and they will just fucking vocalise it.
31:41So I'm here for it.
31:43And then in the afternoon, yeah, can we please have five unicorns?
31:48Be careful what you wish for.
31:52Bye.
31:59Hello, ladies.
32:00Welcome to Barawa Waters.
32:03This place is stunning.
32:07It's so vast, gorgeous, and exclusive.
32:10Come on over.
32:11We've got a really exciting treat just for you all.
32:15I'm excited to be taking these ladies to lunch at this impressive spot.
32:19I'm finally with the guests again.
32:21This is where I belong.
32:23All right, ladies.
32:25Welcome to Barawa Waters Inn.
32:28This is the best in its class of Australian fine dining.
32:32Follow me.
32:36The vibe today is it is hot as hell, but I'm hoping that taking the guests to lunch today
32:41will help them forget about all the heat.
32:44I am the queen of planning experiences.
32:47Nothing is off the table.
32:49Nothing is too much.
32:50All righty.
32:51This is going to be your room.
32:53As you get settled, I'm just going to go ahead and get your waitress.
32:57Can we sit out here?
33:01I just think it's a bit more open.
33:04I'd rather sit out here.
33:05Okay.
33:06That's how we have the place to ourselves.
33:07Yeah.
33:08Exactly.
33:09Great.
33:10Oh, my.
33:11Oh, my.
33:12You set things up, and you think it's perfect for the guests, and it's all arranged to satisfaction,
33:19and then they're not satisfied.
33:21But this is part of the job.
33:23This is what keeps it exciting.
33:25Okay.
33:26Ready?
33:27One, two, three.
33:28Hi.
33:29Sorry.
33:30I didn't catch your name.
33:32Sydney is in the middle of a heat wave.
33:35And I'm on a mission to get fans for the guests.
33:39Hey, Vicki.
33:40It's Grace.
33:41How are you?
33:42Good, thank you.
33:43How are you?
33:44Good.
33:45It's a long shot, but do you guys have any fans in your stock?
33:50No, we don't sell fans.
33:53Shit.
33:54We need to find fans.
33:56Diany made it very clear during breakfast that if there was not a bigger, more appropriate
34:01fan in her room tonight, she was going to a hotel.
34:03How pretty.
34:04I guess leaving is literally the worst thing that can happen to a lead concierge.
34:08Um, so it is imperative that I find a solution.
34:13Okay.
34:14I want to be careful of your walls.
34:16Yeah.
34:17So the room that we've designated for these women is not satisfactory.
34:21So sorry guys, but thank you for being flexible.
34:25Apparently they feel there's not enough of a breeze.
34:28Yes, Diany?
34:29Go in here.
34:30Magnus Diany.
34:31Really?
34:32It's cold down.
34:33It's cold down.
34:34It's cold down considerably.
34:35No problem.
34:36Hi, good morning.
34:37My name's Grace.
34:38I'm calling from Luxaco.
34:39I've come up with a plan B. I was wondering if you had any of your pedestal fans available
34:58for hire.
34:59I'm going to reach out to some hire companies that I know in Sydney.
35:05What do you need them for?
35:06Today?
35:07Yeah, I'm usually all our trucks have already left.
35:10Oh, for fuck's sake.
35:11I think this room is fine.
35:12You don't do fine.
35:13No, you need to be looking at the view.
35:14I do get the other room.
35:15Okay.
35:16Well, let's move.
35:17Dylan, my name's Grace and I was wondering if you would be able to help me out with some
35:34higher fans.
35:35Yeah, standard pedestal fans.
35:40Oh yeah, we could do that for you.
35:53Thank you so much.
35:54Fuck yes.
35:55If I could get seven of them, I can now put fans in the guest rooms.
36:01Ladies, ladies.
36:06If you're ready, we are ready for you.
36:08We have your table set.
36:09Adapt, adjust, accommodate is what I like to say and we are doing so.
36:13Actually, can we move it about two inches?
36:16Right.
36:17This way?
36:18Oh, look, I will do it.
36:20I will do it.
36:21I'm ready this way, let's go.
36:24No, this is perfect.
36:26No worries.
36:27I'll do anything and everything to make sure that this day is perfect for the guests.
36:30Everyone happy?
36:31This is much better.
36:33I'm just grateful to engage with people.
36:36Not toilets.
36:37Well, if that doesn't keep them cool, I don't know what will.
36:42Let's go this way.
36:44All right.
36:45Let's get them in the elevator, guys.
36:47The bigger the better, right?
36:48Yeah.
36:49Size matters.
36:50Apparently.
36:51Grace has got some fans now, but they are industrial.
36:56Ow, ow.
36:57They're huge and they're dusty and greasy and big.
37:03Don't hit anything, please.
37:06Shit.
37:07Shit.
37:08Oh, my God.
37:09We do what we gotta do.
37:14This breeze is good.
37:16Oh, that's nice.
37:18But damn, it's loud.
37:20How are you gonna sleep with us?
37:21Hey, Serena.
37:22Serena.
37:23In the middle.
37:24Yeah.
37:25You can see what you had for lunch.
37:27Surprise, surprise.
37:28Oh, here come the ladies.
37:29Let's go and just greet them at the front door.
37:30Hello.
37:31I just need a good hair wash and a good makeover.
37:33Welcome back.
37:34Hello, Grace.
37:35Hi.
37:36Hi.
37:37Hi.
37:38Hi.
37:39Hi.
37:40Hi.
37:41Hi.
37:42Hi.
37:43Hi.
37:44Hi.
37:45Hi.
37:46Hi.
37:47Hi.
37:48Hi.
37:49Hi.
37:50Hi.
37:51Hi.
37:52Hi.
37:53Hi.
37:54Hi.
37:55Hi.
37:56Hi.
37:57Hi.
37:58Hi.
37:59Hi.
38:00Hi.
38:01Hi.
38:02Hi.
38:03It's really nice to see these ladies back home from lunch, looking relaxed.
38:05I just hope that these fans are enough to keep them happy.
38:07Oh my dear.
38:08Okay, um.
38:10Oh.
38:12Oh, how good are these fans?
38:14We're women blown away.
38:16I'm happy I'm here.
38:19The fans are massive industrial fans, not ideal.
38:23I think Grace should have listened to me earlier.
38:27that she keeps dismissing what I have to say.
38:32That's very loud.
38:42Excuse me, sir.
38:43Hey, bro.
38:44I still firmly believe that Grace should be the one
38:47talking to the guest about getting more champagne.
38:51Until she does, I've got a plan to keep the champagne flowing.
38:54OK, we're almost finishing the champagne,
38:57so I have to do a little trick
38:58and put a little bit of Prosecco in it.
39:02Oh, yeah?
39:03Just to make it a bit longer, you know?
39:07We'll bulk it out
39:08because I don't feel comfortable telling Serena,
39:12oh, the basic champagne, you're going to have to pay for it now.
39:14Anyway.
39:15This is a dodgy move.
39:17I can't believe JB would stoop this low
39:19instead of talking to the guest.
39:21Yeah.
39:21This shit doesn't fly in Prosecco.
39:25Go work at a pub if you want to pull that stuff off.
39:347.45, serve lobster.
39:368.15 main course, 8.45 reserve.
39:38Boom.
39:41Plane of action.
39:42I'm going to seat the guests that are down here.
39:44Cool.
39:45Tonight, it's Serena's 25-year celebration of her business,
39:49so it's very important to me
39:52that everything is perfect.
39:54Gala evening commences.
39:57Cheers.
39:57Ladies, if I can invite you to take a seat at the table
40:01for Serena's 25 years of white chalk, silver jubilee dinner.
40:06Oh, my God.
40:07I have an evening planned that they will never forget.
40:19Cheers.
40:19Cheers.
40:20Cheers.
40:24I'm very impressed.
40:27All the prettiest ones.
40:28Obviously, we've got an amazing dinner to serve the guests,
40:32which is fantastic.
40:33That's good.
40:35That is divine.
40:36My two favorite chefs have outdone themselves again.
40:40Oh, my goodness.
40:41And the piece de resistance tonight is the entertainment.
40:46Dear esteemed guests,
40:48tonight we have a surprise just for you.
40:52Tonight, we have Etcetera, Etcetera!
41:11I feel like maybe I'm starting to question my strategy
41:15of a supporting person.
41:16I think she's killing it.
41:20She's great with guests.
41:21She was on point with entertainment.
41:26Worked well with the chefs, dinner services, experiences.
41:36I felt like this was a one-shot deal,
41:38and now I feel like Grace is going to take this job away from me.
41:46Yeah.
41:47Here comes the aeroplane.
41:48Oh, it's a lobster.
41:51Oh, it's a lobster.
41:52Oh, it's a lobster.
41:52Oh, it's a lobster.
41:53Oh, it's a lobster.
41:53Oh, it's a lobster.
41:53Not when I'm vulnerable with a mouthful of Georgia's lobster.
41:56It's a mouthful of lobster.
41:57Yeah, there's no doubt that Grace is fantastic
41:59when it comes to all the bells and whistles.
42:01No, I always end up taking my makeup off
42:04and I look like a Jackson Pollock.
42:05I can relate.
42:06Oh, I think every glamorous, beautiful woman knows the pain.
42:10But all that counts for nothing
42:13if you can't nail the basics.
42:17I don't know.
42:18You girls got fans in your room?
42:20Yes.
42:21You got the fans?
42:22Uh-huh.
42:22Like, how noisy are these fans?
42:24You got an issue?
42:27I have an issue.
42:31The fans just...
42:33Can we do something to alleviate any pain?
42:38Unless you've got, like, some industrial strength aircraft headphones
42:42that I can wear over my head.
42:44I don't know.
42:45I don't know.
42:47It's so noisy.
42:47Like, how am I supposed to sleep?
42:50Maybe all is not lost for me after all.
42:52All right, well, you need to take it down a notch.
42:56It's so noisy.
42:58I've got great wax.
43:00How am I supposed to sleep?
43:01I'm really annoyed.
43:04How am I supposed to sleep?
43:06Wow, she's having to go.
43:09Jesus.
43:11Oh, you're out?
43:12Yeah, yeah, yeah.
43:13I'm going.
43:14I'm going to talk to Grace
43:15because I can't sleep again another night
43:18and not have some sort of situation rectified.
43:22I'm going to talk to Grace.
43:24Get brutal.
43:25Go, girlfriend.
43:27Do it.
43:31Yeah, I guess checking out early
43:33is about the worst thing
43:34that could happen to a lead concierge.
43:37Grace!
43:41Next time on Billion Dollar Playground.
43:43The fans.
43:44What's going on?
43:45This is every lead concierge's worst nightmare.
43:49I'm going to have to go to a hotel.
43:51Cheers.
43:52Ladies, how is everything going?
43:55Grace is depriving me
43:56of one-on-one time with the guests.
43:58Oh, my God.
44:00Grace literally has me doing
44:01the crap jobs.
44:04Ugh.
44:06I've just seen my McLaren with my new blue tile.
44:09We've always got to give the guests what they want,
44:10but it's always those curveballs that pop up.
44:13What about a stripper?
44:14Are we going to strip up?
44:15I've got someone in mind.
44:17Jay, you are going to be my stripper.
44:21Um, sure.
44:22I can't believe she's asked
44:23for a strip show from Jay.
44:25Just the stripping tonight,
44:27I find it personally tacky.
44:28It's super unprofessional.
44:29Grace could even consider
44:31a request like that.
44:32Grace should be worried about the review.
44:35I need to decide who stays on
44:37as the lead concierge for this team.
44:40I'm really worried
44:42about my future within this team.
44:44I have had a taste of the league role,
44:46and I'm not about to give it up.
44:49I've got a difficult decision to make.
45:08.
45:12.
45:15.
Recommended
15:07
|
Up next
2:33:28
1:55:39
1:33:17
1:36:41
1:54:04
1:32:31
1:27:41
1:55:51
1:22:59
1:33:57
42:34
44:59
49:22
1:39:47
42:40
43:57
44:11
47:36
18:16
Be the first to comment