- 2 days ago
Billion Dollar Playground Season 1 Episode 8 - Full Episode
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Short filmTranscript
00:00Previously on Billion Dollar Playground, Grace, what's the end game for you?
00:18I'd be looking to be in that lead concierge role.
00:20It's really important that you all support Grace.
00:23Sounds fun.
00:25To be sidelined as lead concierge, I'm nervous.
00:28There can only be one leader of this team.
00:31Alex, she has decided to give me the opportunity to step up for this next day.
00:36I don't agree with that.
00:37She better watch her back.
00:38The guests are seven incredibly wealthy women.
00:43They know what they want and they will just vocalise it.
00:46There's room in here for two.
00:47Oh, nice and cosy.
00:49If there's more champagne, I'll have it.
00:51They've gone through almost all the champagne.
00:54The lead concierge should be the one asking the guests if they want to pay for more champagne.
00:59Can you please go and speak to the guests?
01:01Fuck, this is not my job.
01:03The man needs to get it through his thick skull.
01:05It is his responsibility.
01:07I've never felt the way I felt about Nat about anyone else.
01:11Oh, wow.
01:14Get down here.
01:15Yeah.
01:15I really hope Nicole doesn't get hurt in this situation.
01:19I'm dying.
01:19I'm so fucking hot in there.
01:20I'm absolutely dying.
01:22There's a heat wave hitting Sydney right now.
01:24That's hot.
01:25I need a thing.
01:26I'm going to have to go to a hotel otherwise.
01:28If these guests head out to a hotel, that's game over for me.
01:33If that doesn't keep them cool, I don't know what will.
01:36Grace has got some fans now, but they are industrial.
01:39It's very loud.
01:40I have an issue.
01:42How am I supposed to sleep?
01:43I'm really annoyed.
01:46Wow, she's having a go.
01:58How noisy are these fans?
02:02Have you got an issue?
02:03How am I supposed to sleep?
02:05I'm going.
02:07I'm going to go and talk to Grace.
02:08I can't sleep again another night and not have some sort of situation rectified.
02:13I'm going to talk to Grace.
02:14Get brutal.
02:15Go, girlfriend.
02:17Do it.
02:22Grace.
02:23Grace, Grace, Grace, Grace, Grace.
02:25Yeah?
02:26The fans in the bedroom.
02:27It's so noisy.
02:28Like, how am I supposed to sleep?
02:29I'm going to have to go to a hotel.
02:30I can't believe this is happening to me right now.
02:34This is every lead concierge's worst nightmare.
02:38One of my guests is threatening to walk out the door.
02:40I just can't let this happen.
02:42We've got you fans.
02:43I know, and I appreciate the fans, but, like, unless you can get me industrial strength pilot-type headphones.
02:52Yeah.
02:52I can't.
02:52It's so noisy.
02:55I've just stepped up into lead concierge.
02:57I cannot fuck this up.
02:59Look, unfortunately, they're the only fans I could get.
03:02I think I caught about 100 suppliers today.
03:04I have got earplugs for you ladies to sleep with tonight, and, obviously, I'm hoping it
03:11is a little cooler this evening.
03:12It's a bit more of a breeze.
03:13Yep.
03:15All right.
03:16Of course.
03:17Thanks, Grace.
03:18Now I just need to keep these guests happy for the rest of this day.
03:22All right, Serena, I'm going to start with you first, lovely.
03:25I've got this bubble gun here.
03:29Oh!
03:29What am I poking it with?
03:32Light your real poke.
03:33Always poke, right?
03:34Ready?
03:35Poke it.
03:36Oh!
03:38And you can put it in there.
03:39That was a very ginger poke.
03:42Pun intended, JB.
03:50Two tomatoes good.
03:54Two secs.
03:55Two secs.
03:56It's a bit weird.
03:58Hello?
03:59Like I said, tonight's not a good time.
04:03I do need to talk to my business partner about it.
04:05I do appreciate you reaching out yet again.
04:08Yep.
04:09Yeah.
04:11Talk soon.
04:15Yeah.
04:16Well, um...
04:17We'll talk about it later.
04:19We've been offered a once-in-a-lifetime opportunity.
04:23We've been offered to go and cater for an internationally recognised artist.
04:26This could really open a lot of doors for us, but it would mean leaving the country for six months.
04:31There's a lot on the table.
04:32There's a lot to talk about.
04:33We need to come to a decision by the end of the week.
04:35Oh.
04:36Oh.
04:53God.
04:53Oh, God.
04:58Okay.
05:00Grace literally has me doing the crap jobs this day.
05:04It's not that big of a deal.
05:06It's all in my goddamn mind.
05:09I'm going to breathe through this and clean with conviction.
05:13Oh, backsplash on this bitch.
05:17At least the guests are happy.
05:19Enjoying their vitamin IV drips, something Gwyneth Paltrow swears by.
05:23So you have a bit of a mix, you're at three?
05:25This is a cocktail.
05:26Okay.
05:27Bit of on C, D, magnesium.
05:30You know what?
05:31Nothing shocks me anymore.
05:32You love cocktails.
05:33Yeah, I like them in a glass.
05:36The ladies have woken up much happier.
05:39It's cooled down and I couldn't be more relieved.
05:44I have a stunning day planned for Serena and the ladies today.
05:49Oh, looking so glamorous.
05:52So pretty.
05:53We are starting the guest's day off with floating breakfast, followed by supercars to lunch at Lunaloo.
06:01And then we will be having dinner fit for queens at Sunnybrae tonight.
06:07All right.
06:10Great.
06:11Serena.
06:12Hello.
06:13Hi.
06:13I was just thinking, could we play like a little bit of a pass-to-parcel after dinner?
06:19After dinner, yeah, definitely.
06:20So I'm thinking maybe, could you go to maybe Sexyland or something?
06:26Yeah, I can.
06:26And just get something that's, I don't know, like a dildo or something that's not offensive.
06:31I have no issues with this.
06:34It's not hurting anybody.
06:35It's not illegal.
06:36And I will always provide guests with this kind of fun, lighthearted entertainment.
06:42I think if we're going to throw in a sex toy, then we need to throw in a man that's happy
06:46to present the sex toy as the prize.
06:50What about a stripper?
06:51Are we going to a stripper?
06:52I think so.
06:52It's always those curveballs that pop up, but we've always got to give the guests what
06:57they want.
06:58I've got someone in mind, but leave it with me.
07:01Good.
07:01All right.
07:02Let me get that sorted for you.
07:04Jay has been in numerous calendars and on the cover of some very naughty romance novels.
07:13I've seen him topless.
07:17This is the first thing I ever fucking see.
07:20Why would I deny these ladies the privilege?
07:22I've got makeup on me.
07:32Is that you?
07:33Looks like you.
07:35No.
07:36It's the right height.
07:36It's the right colour.
07:38Oh, yeah.
07:40Fuck, I was restless last night, hey?
07:42I was dead asleep.
07:44So, I didn't really sleep last night.
07:47I've got a lot of thoughts running through my head.
07:50I'm super excited about the job offer that George and I got.
07:52But on the other hand, yeah, I've caught feelings here.
07:55So, how are you in my view?
07:57Really good.
07:58Yeah?
07:59Yeah.
07:59Aw.
08:00It's just good.
08:01Easy.
08:02Is it easy?
08:03Is it easy?
08:03Yeah, it's easy.
08:04That's good.
08:07Maddie?
08:07Yes?
08:08Fresh bagel.
08:09I need one no salmon, please.
08:12It sucks to think that I could be, you know, next week packing up a suitcase and going to
08:15the other side of the world and leaving Nicole.
08:17Have you made it Facebook official?
08:19Yeah.
08:19Should I post it on my timeline?
08:22I should, shouldn't I?
08:24So, it's a bit of a dilemma.
08:26Okay, so we've got avocado.
08:36Maddie, these are the lids here.
08:37Serena, can I get you a drink?
08:39So, yesterday, Serena gives me a call while they're on their way to Barara Waters.
08:45We were just thinking, can you organise a beautiful, like, fresh breakfast, champagne
08:50and...
08:52Is there any chance we could have it as a floating breakfast in the pool?
08:58Oh my God, I love that.
09:00A pool breakfast is quite an ask, but I feel like it's one we should be able to achieve.
09:07I'll start learning this art.
09:08Let's have a little look.
09:08I reached out to some event hire companies that I know in Sydney.
09:13They didn't have any pool floaty breakfast trays.
09:16So, I decided to get a little creative with some wicker trays.
09:20Times two, some cable ties and some pool noodles.
09:24This industry, you've got to think outside the box.
09:27Guys, my invention works.
09:30Breakfast is served.
09:32Enjoy.
09:34The floating breakfast is phenomenal.
09:36Oh, it is so beautifully presented.
09:39I know.
09:40I'm being very spoiled.
09:41Can we just take a little moment to see how beautiful this is?
09:44It's stunning.
09:45Love it.
09:47That's so good.
09:48Jasmine, can I hand over this morning to you?
09:53It's hard to take a side step with Grace coming on board as a lead concierge.
09:57I've worked really hard to prove myself.
10:01Salvatore abandoned this team and I stepped in and I saved it and we grew to where we are
10:05now.
10:05I will be back with George with the supercar and then he, as we know, is driving them.
10:10And they'll be at the restaurant at 12.30.
10:12Yeah, I mean, no matter what my position is now, I will support her.
10:16But where does that leave my future with Luxaco?
10:18That worries me.
10:19I'll be back by 10.30.
10:21I'll hold the Ford down.
10:22Don't you worry.
10:23Yay!
10:23I am so excited.
10:29I am fucking jean.
10:31Imagine this being your garage.
10:32Oh, dream.
10:33Oh, look at this.
10:35I've asked George to come and pick up the supercars with me today from Ultimate Rentals.
10:39Grace, lovely to meet you.
10:41I'm George.
10:42The chefs did such an amazing job at the sensory dinner.
10:45He deserves some time out of the kitchen.
10:48Can we have them all?
10:49You can have them all.
10:50Yay!
10:51You can have them all.
10:51We've got a few prepared specially for you.
10:54So, um, how does Bluey look to you?
10:58Wow.
10:58Just for the day.
11:00Today's car, McLaren 570S, it's worth about 400 grand.
11:05Working with the Uber rich gives us access to amazing experiences.
11:09I am jean for this one.
11:15Let's get on the road.
11:16Let's get on the road.
11:17Get those tyres warmed up.
11:27Let's see if Jas had a quick call and let her know that we will be there at 11.30.
11:34Hey, love.
11:36Hey, love.
11:36How are you going?
11:37We're good.
11:38We're on our way.
11:39I'm going to change things up today.
11:41I'm going to have Jay and Heaven go shop for some provisions.
11:46And I'm going to send yourself and Nicole to Lunalu for lunch with the guests.
11:50I'd love to take Nicole with me.
11:51So, I send Jasmine and Nicole, A, to give Nicole the experience, and B, Jasmine's the right woman for the job.
12:01She's really stepped up these last two stays.
12:04Love to just make sure that she understands that this is us recognising that.
12:09Yeah.
12:11Brilliant.
12:11No, I love that.
12:15Excuse me.
12:15Grace is obviously depriving me of one-on-one time with the guests.
12:22The guests are my job.
12:24News to me that you and Nicole are going as well, but this is great.
12:28Normally, it's me.
12:30So, yeah, I'm irritated.
12:31I'm pissed.
12:32Jay!
12:33Let's go.
12:35God.
12:36Even Salvatore didn't do this.
12:42Cheers.
12:43Serena.
12:44Cheers.
12:44This is your another fabulous day.
12:47Maybe the cars are on their way.
12:50Right.
12:50Oh, okay, time for another glass of champagne.
12:52Have a glass of champagne.
12:53Sure, no problem.
12:54Please.
12:56They're down to the last bottle of champagne.
12:59And now I'm pissed off because Grace should have talked to Serena.
13:05Grace?
13:06Yes.
13:06There is not too much of this champagne.
13:08It won't be enough for tonight and tomorrow night.
13:10You need to have a chat with the guests now.
13:13Not my problem.
13:14The concierge should have the conversation with Serena.
13:16Can you please go and speak to the guests about it?
13:19Sorry about this.
13:20It's not my job.
13:22Grace is enjoying the supercar with George.
13:24And now I'm stuck with Serena.
13:27Serena, what I've got to...
13:29Um...
13:30Grace has asked me to talk to you because we've got a package with a certain amount of champagne.
13:39Okay.
13:39So, uh, we can have another child with Grace when she's back, but apparently...
13:44Mm-hmm.
13:45And we're just finishing it now.
13:49Right.
13:49Okay.
13:53It's really awkward.
13:55I still have plenty of wines, etc.
13:57It's just the champagne.
13:57Oh, the champagne.
13:58Like, right.
13:59This is why I didn't want to have this conversation.
14:02Well, sorry.
14:02I'll let you go.
14:04All right, George.
14:12I'm going to go and grab the ladies.
14:14And, uh, I need to give Heaven and Jay a call.
14:19Healthy.
14:21Yeah.
14:21Oh, perfecto.
14:28Hey, guys.
14:29Hey, guys.
14:30I've got a special request for you and Jay.
14:32Um...
14:33Sure.
14:34The ladies would like to play a little bit of a naughty pass-the-parcel game.
14:39Could I ask you to just pick me up the largest, most elaborate, sparkly, rainbow-vibrating dildo that you can find?
14:50And Jay, um, if you can hear me, uh, excellent.
14:55You are going to be my very attractive stripper parcel delivery man.
15:00Um, sure.
15:04Oh, my God.
15:05Shut up.
15:07I can't believe she's asking for a strip show from Jay.
15:10That's just not on.
15:12Grace has now put Jay in a really uncomfortable situation.
15:14The poor guy still has to serve the guests the next day.
15:17That's really unprofessional.
15:18All right.
15:19We'll see you soon.
15:19Bye, darlings.
15:21Bye.
15:21This is going to be fun.
15:24It's just not on.
15:33JB.
15:34The ladies have just asked Grace for a stripper.
15:37So Jay's going to be stripping tonight for the ladies.
15:40Okay.
15:41Um, what are your thoughts on that?
15:42I'm still pissed at Grace because of the fight we had yesterday.
15:46Well, there are two options.
15:47We can sit down with her or call Alex.
15:50I really want Jazz to put her back in line.
15:53Yeah.
15:53Yeah.
15:53I mean, it's not like a hands party.
15:55Yeah, exactly.
15:56I'm the same page.
15:58Especially when it's our staff too.
15:59Yeah.
16:00It's not okay.
16:00I would have shut that down straight away.
16:01I know this is a bad call from Grace, and I'm torn what to do.
16:06I understand that guests want things.
16:08But when you're crossing the line, it's too much.
16:11Do I pull a JB and talk to Alex behind her back, or do I speak to Grace myself?
16:16I think we need to do something before it happens.
16:18Definitely.
16:19Yeah.
16:20I live with me.
16:21Living it to you.
16:27Bye, ladies.
16:29Hang on.
16:30He has not missed arm day once.
16:32Ever.
16:33Are you mad at up?
16:34So, the beautiful McLaren at the front.
16:40I think that's a good ride for us.
16:42I'm excited.
16:45All right, ladies.
16:47I am so excited to go out for my first guest experience.
16:51All right, let's go.
16:52I'm feeling a little behind.
16:58No, where's my sports car?
17:00Bye.
17:00Bye.
17:00Bye.
17:00Bye.
17:00Bye.
17:00Bye.
17:00Bye.
17:00Bye.
17:00Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:01Bye.
17:04Bye.
17:05Bye.
17:06Bye.
17:07Bye.
17:08Bye.
17:09Bye.
17:09Oh, hey, girl.
17:11Have you seen my big star with my new blue stars?
17:14Hey, man.
17:15Bye.
17:16Bye.
17:17Bye.
17:18Bye.
17:19Bye.
17:20Bye.
17:21Bye.
17:22Bye.
17:23Bye.
17:24Bye.
17:25Bye.
17:26Bye.
17:27Bye.
17:28Bye.
17:29Bye.
17:30Bye.
17:31Bye.
17:32Bye.
17:33Bye.
17:34Bye.
17:35Bye.
17:36Bye.
17:37Bye.
17:38Bye.
17:39Bye.
17:40Bye.
17:41Bye.
17:42Bye.
17:43Bye.
17:44Bye.
17:45Bye.
17:46Bye.
17:47Bye.
17:48Bye.
17:49Bye.
17:50Bye.
17:51Bye.
17:52Bye.
17:53Bye.
17:54Bye.
17:55Bye.
17:56Bye.
17:57Bye.
17:58Bye.
17:59Bye.
18:00Bye.
18:01Bye.
18:02Bye.
18:03Bye.
18:04oh no wonder why heaven loves it so much we'll see you back at the house
18:19hello hey guys hey um look is that the biggest one yes has he got a suction bit you know what
18:28it's fun it's colorful i think that's the vibe where's jay jay's in his element in there look
18:35at him he's been there before he's a regular he's got a loyalty card jay so your mission
18:42find something to wear on the top half that you can destroy or doesn't cover much i'll see you soon
18:48bye guys welcome back ladies hello thank you how is your um
18:57hot date serena he's set a high bar for my future husband i tell you that's what we want to hear
19:07berries
19:13the guys are nearly on their way back with special items but the big prize jay is going to be my
19:21very attractive parcel delivery man is that luxury i mean i don't know um i think he is
19:27going to be somewhat dressed we're not getting completely naked we are maintaining some public
19:32decency here okay that's hilarious tonight's going to be fun for many a reason
19:46last hurrah oh look at this i know i know they look awesome this whole table looks absolutely
19:53spectacular grace did us pro we're on the last day of the state and i'm feeling strong tonight i'm
19:58going to go out with a bang first course ocean trout ataki with pickled cucumber ponzu and usually
20:03dressing with pickled ginger useful this evening we have a formal dinner enjoy thank you thank you very
20:09much bon appetit oh wow these women are huge huge foodies oh my god i am in heaven but they're also
20:18looking for fun i need to marry a chef so dana will be followed by a slightly naughty performance
20:26hey guys hello everybody jay is he's a dish in his own right maybe he's dessert cheers to our last night
20:39let's do a toast on every course so it's john dory with a white wine fish sauce made from the john dory
20:45bones wrapped in an english spinach leaf oh wow this is so beautifully presented i know this is my fun
20:54stuff yes and wrapping paper nowhere had it there'll always be curveballs especially in this line of
21:02work you've got to be prepared for them as much as possible we have to make something up okay um could
21:09you please see if there's some sticky tape okay last but not least dessert gold leaf into a raspberry
21:21cloud chocolate mousse crystallized chocolate toasted coconut and a vanilla cream right at the bottom
21:27well thank you well this looks delicious what a way to finish the night boom well the night's not
21:38still young grace what time is everything else kicking off so post dessert you know the guests have
21:44requested a little bit of naughty fun so i'm comfortable and i'm happy to let them have their fun
21:50i cannot let jay's striptease go ahead i thought about calling alex but i don't want to be snaky like
21:57that so with that just the stripping tonight i find it personally tacky yeah i just think with the
22:04laxico branding if i was lead concierge maybe pushing back um not so five star think of it this way
22:13if the roles were reversed and a male guest asked one of the girls to strip how would that feel
22:18um we are here to fulfill guest request so you're the one leading it yeah but i think this is my
22:27opinion about finding balance so um i am gonna um cancel the strip perfect yeah it'll be fun nice
22:38yeah i'm really glad jazz came to me and voiced her concerns i can really appreciate that you know i
22:45think it's a good choice yeah yeah so what's the plan guys if i get changed or okay um so i'm just
22:55going to quickly wrap it up now okay cool cool i will always provide guests with fun light-hearted
23:01entertainment just a bit of spice but after my chat with jasmine obviously i have decided against
23:09having jay as a stripper i mean look paper towel seems like an adequate thing to be providing with
23:14this gift put a bit of clean up on aisle four that's it oh my god like okay this is happening
23:24it's fun but it's fun but it's also a bit tacky
23:35what is it
23:38but i feel like it's a treasure that grace could even consider and request like that striptease
23:45super unprofessional i think grace just digged her own grave
23:59getting up tonight you have a few drinks yeah
24:04prior to coming into this i definitely wasn't looking for a relationship and i hadn't expected
24:10to find myself in one but here we are i do really value you as as a as a partner
24:20i need i need to have a chat to nicole i need to tell her about the job offer that george and i got
24:25it's it's it's a hard one um i know we've just started seeing each other and uh george might have been
24:35offered a really big opportunity to go and cater in america for a rapper for six months
24:42which is going to start in a couple of weeks
24:48um it's a little hard for me
24:52i have enjoyed all the time we've spent together but i just want you to
24:59yeah do what you have to do
25:05um oh no
25:13yeah it was really upsetting to hear that
25:17all i can think of is okay well i'm going to lose matt
25:24i'm sorry
25:24oh i haven't cried like this in a very long time sorry i am so happy for him at the same time
25:39on a selfish level i don't want to lose matt
25:45i don't want it to end
25:55who keeps washing these fucking towels
26:04right tell me this now no more washing in the washing machine unless round by myself good no
26:11problem taking the ownership thank you she wants to be yes ma'am she's the next in line please
26:16please
26:23imagine waking up to this every day oh i've got to get a picture it's a beautiful beautiful house
26:29thanks nikki and lorraine nikki lorraine
26:35i'd be pretty solidly happy with the experience if i was a guest i don't think there wasn't much we
26:42didn't deliver on ladies can i get you anything else for the table mimosas tequila shot i've worked
26:50hard in this day and in the previous days to show that i am really really good at what i do
26:56good yeah i feel like i've gained seven new best friends for life sisters
27:05well enjoy breakfast ladies pleasure that is all meals on the table that was a good breakfast
27:13i have had a taste of the league role and i'm not about to give it up all cards done
27:23how do you think this stays gorgeous i think this has done gone well to be honest
27:28some intervals have been thrown grace has done a great job with a guess so that's concerning
27:35only one of us can lead this team rojabi how do you think grace ran this
27:38i didn't like that management side i felt like nothing i was doing was right
27:45grace and i have different management styles i'm collaborative with my team
27:50her approach is firm and stern it's her way or the highway i feel like you know for example the chef
27:57she's not telling them how to cook and everything i was doing was like oh but oh but oh but however
28:05grace doesn't realize she's distancing herself from half the team and i was feeling like grace
28:10was about like i want i need what the hell is he for real can you be in charge again
28:19i am pissed off that jb didn't have the balls to come and have that conversation with me in person
28:25he is such a snake in the grass he just took it as a chance to attack me in front of the rest of
28:31the team um so jb yes let's have a chat no problem can you sit down somewhere i'd like to have these
28:39conversations standing if possible sure i want to have a conversation with jb about what i've heard
28:44and i'm not going to let it slide um so do you have an issue with my leadership
28:50what i did i felt like everything i was doing was not right i didn't feel like i could talk to you so
29:05you're thinking very within just you and i feel like i've tried to make it clear that we are a team
29:11we're all here to support each other you know it's just it doesn't feel like you're fully engaged
29:20look overall i don't think that jb's pulled his weight this week he's really self-sabotaged
29:26and sabotaged the team moving forward communicate with me i want to work as a team
29:33grace is right about one thing i don't see and respect her as a leader
29:39grace has demoted heaven and i she's changed the whole dynamic and hierarchy of the team
29:44and i haven't been really respected in my opinion grace leadership is too dictatorial
29:58hey jb hey alex how are you i'm good what's the purpose of the call just um wanted to give you
30:05a quick update on a couple of things um grace has definitely skills buffy in the luxury
30:13company that you're running there are a few things that are a bit borderline
30:17okay i'm a little concerned you've called me not once but twice now during a stay
30:22are we in this situation again jv look we had a few hiccups we have so much to do jasmine needs a lot
30:29of support maybe she's been thrown in this uh really early i just wanted to let you know okay
30:36someone's gonna have to have a stern conversation with him grace has been organizing like some sex
30:42toys and things like that for the ladies to to do a game uh at night and we almost had jay do a kind
30:49of like striptease with the guest wait what so i just wanted to make sure you're aware of these things
30:55um look i appreciate you keeping me in the loop with anything that you think is problematic thank
31:01you see you soon thanks bye bye jb just slithers he slithers right on over to alex you know how how
31:10do snakes do it i don't even know hello darling hey you heading out soon yes i'm heading out soon
31:25um i could tell grace about this phone call with jv i know however
31:44i don't think i'm gonna do that uh do we have something we can take with us we'll have it
31:48standing by when she gets back perfect thank you she's benched me from performing my role this entire
31:55day so grace okay you're on your own
32:11coming into the final guest review there's a real problem within the team okay um jb thinks he's a
32:19team player but he tends to undermine his manager how are we here thing good jasmine has the experience
32:27and the maturity but she's not a strong leader can we please make sure we're ready to farewell guess at
32:33five to ten please perfect leadership is innate in grace all right where's this luggage she knows the
32:39luxury world really well however there were a few hiccups in this stay there's a lot for me to consider
32:48i've got to think about who i want to be the face of this team
32:51jesus like dead bodies in here run run oh oh the bag's not cool in here yeah because he's got
33:07fucking muscles i've got no upper body strength goodbye view i don't want to leave can we we can stay
33:24oh look at this bevy of beauties thank you love meeting you thank you for all your help
33:29thank you thank you thank you and you are just an absolute freaking legend i'm feeling strong i'm
33:36feeling confident i was very empowered to lean into my power by these women one two three
33:44yeah they threw a ton of curveballs at me
33:49but i think they did that because they respected me we've got all the luggage in
33:53overall this day has been our best and a significant improvement from the stays that i've been on
34:01they were my favorite i led the team well i do just really want to say thank you so much for
34:07everyone's hard work and dedication to this day i think the ladies really had a great time
34:12thanks so much let's get this house turned around so we get some drinks tonight
34:24i'm feeling pretty positive about this guest review i know i've got what it takes to lead this team
34:33i'm really worried about my future within this team
34:40grace has done well with this day she has gone above and beyond with a guest
34:45but she's done it at the expense of others so we'll see
34:50the next day we'll see you next time
34:52hello hello hello
34:57grace should be worried about the reviews called alex and told her about the situation
35:04she's not happy come on down yeah grace messed with the wrong birthday
35:10so how was this day guys amazing yeah best one yet
35:23that's what we want for every stay right yeah yeah yeah elevation um all right well let's run through it
35:29experience from pickup from the yacht to the home jb and j met us off the yacht the boys were nice
35:37looking kids friendly polite we felt very welcomed which is what we want cleaning girls elsie nicole
35:48good clearly hard working the bathrooms were cleaned very well
35:53well serena mentioned that her bathroom was cleaned constantly
35:58oh oh my god
36:05ugh
36:08every time she returned the loo paper had been folded and presented beautifully she loved that
36:13on to the meals
36:19how are you feeling uh we definitely took a step back and reflected upon last week and we agreed
36:23we could have done more the introduction at the start of each meal felt a bit automated and robotic
36:31so i wanted it to be more extravagant than it was so elevated to the next level
36:36we both agreed to leave nothing on the pitch after this day so that's what we did well i'm going to
36:43read word for word what she said
36:48we've all eaten in the best restaurants worldwide we are foodies and we know our stuff
36:55but
36:56the food was out of this world
37:09the most amazing meals we've ever had we couldn't fault one thing
37:14mvps
37:15what was your favorite part of the experience the fast car experience was amazing everyone had a car
37:26that was a good fit for their personality did the staff address you by your correct names yes
37:34grace you were referred to as a dynamo a pocket rocket
37:38like oh it's pretty accurate yeah yeah i agree i'll second that everything we asked for was
37:44with grace and with grace jazz was fabulous too really personable took time to talk to us as guests
37:56she said all the staff did a stellar job amazing review guys really super proud that was a really
38:02really good one
38:06am i being punished what the hell not being mentioned by the guests was devastating
38:13i didn't even get a shout out for cleaning the toilets
38:16and let me tell you they were perfectly cleaned perfectly cleaned
38:23okay on another topic
38:27it was brought to my attention that the guests made what i would consider to be
38:31an inappropriate request
38:41um so the guests made a request for some items of an adult nature
38:49and so i said yes
38:54i had the team source those items
38:56i spoke to jay about you know going in there
39:01a little bit more risque um later in the evening i changed my mind
39:07oh my god
39:11i was the one that told her to shut it down
39:13with the pass the parcel game it's a guest request and it didn't violate any moral codes of my own and
39:21and i made a judgment call and i will stick by that call
39:29so yeah it's a tough one
39:32because i know that it was in jest
39:34as for jay taking his top off that is not something that i would have expected he even be asked
39:39as a concierge balancing guest requests means always finding a way to say yes
39:45but it must be without compromising our standards and that's something grace has yet to learn
39:51before we finish up just on another point jb and i have had a private chat
40:03and this is the last day that jb will be working on this team
40:10jb's called me twice to undermine his manager so we can't have someone like that on the team
40:16we have other stays where he can work with vvip guests one-on-one and deliver an amazing guest
40:22experience and really play to his strengths so yeah this will be the last stay that we have jb on the
40:28team this is a bit embarrassing okay
40:33so as you all know i've got two incredible leaders here in jasmine and in grace
41:03and i need to decide who stays on as the lead concierge for this team
41:10you both have very different leadership styles
41:14so for me it's what's the best thing for the team moving forward
41:20i've got a difficult decision to make
41:26all right
41:30i'll be in touch
41:33guys we've been offered an opportunity to call from one of the biggest rappers in the world
41:44and we leave next week
41:46oh my god wow we're sad to leave but it's not goodbye it's season
41:57i genuinely am happy that the chefs took this amazing opportunity
42:03but all i can think about is where does this leave matt and i look i want to give you something for my heart
42:13i'm excited for the next day there's a lot of uncertainties but
42:16there's one thing that's going to happen my shirt's going to come off
42:23not working with the team is a little bit sad you know bb vip is on me i don't give up easily
42:28i might have been let go from the team but i'll be back you know what you look stunning oh thank you
42:37see isn't she oh i need a bit of love tonight oh it's been a tough ride to be sidelined as lead
42:43concierge was a bit of a kick in the guts if grace is chosen as lead concierge over me
42:49i'm out i don't trust her with my life
42:54i feel like she's really channeling me as
42:57as much as jazz is great the stays didn't turn around until i turned up
43:02i'm really good at what i do and i'm coming for the lead concierge role
43:06buckle up ladies and gentlemen it's on
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