AB Slate _ Code of Conduct & Data Quality, Daily Work Schedule

Mahesh Kumar Kumawat

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Transcript

00:00:00Okay, so first of all, you have to leave this session in the beach, this is a 45-minute session.

00:00:16Now it's 10.57, it's 11.45, it's going to be 10 minutes, we have to leave the question and answer.

00:00:22So, let's start this part. Is my screen visible to you all?

00:00:39Yes, sir.

00:00:41Perfect.

00:00:42So, the last session was the last session, because you have understood the onboarding, the company structure and everything, then you have understood the technical aspects of how to work.

00:00:51Now, we understand the code of conduct and what are your daily protocols, what are you expecting, what are you expecting and what are you expecting.

00:00:59So, what is the particular session?

00:01:01Okay?

00:01:03So, this whole presentation is mainly 6 parts.

00:01:08In the first part, we will understand that Introduction to A-B Slate, Culture and Workflow.

00:01:12What do you want to follow?

00:01:13Second, we will understand Mastering, CRM, Uses and Productivity.

00:01:16Basically, in CRM, you have to understand Pipeline, Quittal, Candidate Database, which we will understand.

00:01:22In that, we will learn more about mastery and its productivity best.

00:01:27We will discuss the third thing.

00:01:29Compliances and Professional Standards.

00:01:31We will maintain standard for both win-win situation.

00:01:35We will follow standard for both win-win situation.

00:01:40We will increase closing criteria and closing criteria.

00:01:45We will increase professional standard with a professional candidate for both good experience.

00:01:50Fourth point, we will understand onboarding and growth structure.

00:01:54How will your growth structure particularly work since onboarding?

00:01:57How will your growth structure take you?

00:02:01How will your growth structure take you?

00:02:03How will your steps follow?

00:02:05How will your success be to you?

00:02:06What will your expectations be to you?

00:02:08That will we will be told here.

00:02:10Then, Work Commitment and Daily Protocols.

00:02:12What will your day-to-day protocols be to you?

00:02:14Protocols means, which will your day will be to you.

00:02:16Then, Salary, Incentivant, Important Reminders.

00:02:19Incentive and Important Reminders

00:02:21And we will discuss these all about this

00:02:23So these are 6 aspects

00:02:24Which we will discuss

00:02:26So coming to the first

00:02:27Introduction to A-B Slate, Culture and Workflow

00:02:29So basically

00:02:31This training

00:02:33The objective of this training

00:02:35Ensuring professionalism, adherence to norms

00:02:38Effective CRM use

00:02:39And positive contribution to A-B Slate, Remote Culture

00:02:42These 4 aspects are which we expect

00:02:43These are self-understood

00:02:45Professionalism, you have to maintain

00:02:46Depend on candidate to candidate

00:02:49And if you are with a candidate

00:02:51Dealing is more loosely

00:02:54Or you are talking about a casual way

00:02:57But

00:02:59You have to maintain a professional relationship

00:03:03You have to maintain a little norms

00:03:05You have to stay in terms of norms

00:03:07You have to effectively use

00:03:09Effectively use

00:03:10And abruptly use

00:03:12You have to get access

00:03:13You have to unlock the other candidate

00:03:15And waste it

00:03:17You have to be able to waste it

00:03:18You have to be able to do it

00:03:19So this CRM particularly

00:03:20This CRM is your day-to-day activity

00:03:23Day-to-day activity is not

00:03:24You have to be able to monitor your second-by-second activity

00:03:26I will monitor you

00:03:27I will show you how to monitor you

00:03:28I will show you how to monitor you

00:03:29So you have to effectively use them

00:03:30And positive contribution

00:03:32Contribution 1

00:03:33You have to keep in group

00:03:34You have to keep in group

00:03:35You have to make a task

00:03:35Like you have to perform

00:03:36Like you have to make a task

00:03:37But you have to keep in group

00:03:39But you have to be able to do it

00:03:40But you have to be able to do it

00:03:41If you have to do it

00:03:42You have to contribute in the A-B slate

00:03:43Then you have to enjoy the remote culture

00:03:44Otherwise, you will feel that

00:03:45You are left out

00:03:46And you have to work from home

00:03:47And you have to work from home

00:03:48Then you will move to work from office

00:03:49Then we will move that...

00:03:50You will also shift to work from office

00:03:52And you will shift from home

00:03:53If you have to work from home

00:03:54And you will shift from home

00:03:55Then you will move

00:03:56So like you will shift to work from office

00:03:58Then you will shift the work from home

00:04:00If you don't want to work from office

00:04:02Then you will shift from work from office

00:04:03Then you will shift the work from office

00:04:05Next important of professional conduct

00:04:08Maintaining a positive and productive work environment

00:04:10Fostering trust and collaboration among team members

00:04:13Look, any team members

00:04:14You will get to meet as group leaders

00:04:17Let's suppose you are hiring with Wipro

00:04:23So any team leaders or profile heads

00:04:27You have to keep a little trust and relationship

00:04:31Because you are going to discuss with them

00:04:33You have to maintain professional conduct

00:04:37Not like that

00:04:39I have 5 years and 7 years experience

00:04:41So I am more qualified than you

00:04:43So I don't have to ask you

00:04:45Not like that

00:04:47Our view of today's topic

00:04:49Basically we talk about daily workflow

00:04:51CRM expectations

00:04:53Compliances

00:04:55Growth structure

00:04:57And again communication protocols

00:04:59So coming to the next

00:05:01Remote work

00:05:03There are 3 expectations

00:05:05First, daily workflow structure

00:05:07mandatory check-in

00:05:09You have to check-in and check-out

00:05:11You have to have active work time

00:05:13Daily wrap-up meet

00:05:15In the morning

00:05:17Login monitoring

00:05:19Active time maintain

00:05:21Task submission

00:05:23First, check-in and check-out

00:05:25Check-in and check-out

00:05:27This is a very simple process

00:05:29This is your CRM

00:05:31Login to log in

00:05:33Login to log in

00:05:35Log out

00:05:37Now I have to log in

00:05:39Log out

00:05:41Now I have to log in

00:05:43Log in

00:05:45And you can fill in your ID

00:05:47And sign in

00:05:48You can sign in

00:05:49First step

00:05:50You can ask

00:05:51Check-in

00:05:52Next check-in

00:05:54Yes, see, per the time

00:05:55Check-in

00:05:56Minus

00:05:58That it was

00:05:598-12

00:06:00But

00:06:01This was my account

00:06:03Check-in

00:06:04Check-in

00:06:05Check-in

00:06:06Check-in

00:06:07Check-in

00:06:10Check-in

00:06:12and the date is 19

00:06:15so 19 is my next check-in

00:06:17and here is my next check-in

00:06:19successfully

00:06:20now you click this clock button

00:06:22so you click this check-in

00:06:25option is not going to go

00:06:26because check-in already exists

00:06:27check-in after next

00:06:29check-out

00:06:30check-out

00:06:31check-out

00:06:32check-out

00:06:33check-in

00:06:34check-in

00:06:36check-in

00:06:37check-in

00:06:38check-out

00:06:39check-out

00:06:40check-out

00:06:42check-out

00:06:44check-out

00:06:45check-out

00:06:46check-out

00:06:48work hours

00:06:49not necessary

00:06:50you can do

00:06:52you can do

00:06:53you can do

00:06:54like

00:06:55if you think

00:06:56you can do

00:06:57in 10-12

00:06:58you can do

00:06:597-12

00:07:00logout

00:07:01then

00:07:02you can do

00:07:04you can do

00:07:05lunch

00:07:06when

00:07:071-12

00:07:08When you log in, check in

00:07:10Moral of the story is that

00:07:12When you work start, check in

00:07:16And when you work end, check out

00:07:181-2-5 minute gap is different

00:07:20But you have to check in and check out

00:07:22You have to work in 3 shifts

00:07:24Now you have to work in 2 shifts

00:07:26If you think 4 plus 4

00:07:28I can give 2 shifts

00:07:30Then I can give 2 shifts

00:07:32Then I can give 2 shifts

00:07:34Then I can give 2 shifts

00:07:36You can do this

00:07:38If you think you need 1.5 hours

00:07:40Then you can take 1.5 hours

00:07:42But again, provided

00:07:448 hours of active count

00:07:46Now coming, if you do this

00:07:48Let's suppose you have to check in

00:07:50And then you are going to go

00:07:52And you don't do anything at 11.

00:07:54No activity count

00:07:56So in this situation,

00:07:58This system will track

00:08:00That it is check in

00:08:02But there is no activity performed

00:08:04You can not click

00:08:06Or if you are not going to do it

00:08:08To do it

00:08:10So in this situation,

00:08:11You will not do it

00:08:12So in this situation,

00:08:13You will not do it

00:08:14Second by second system

00:08:15That you will monitor

00:08:16That you will not do it

00:08:17That you will not do it

00:08:18That you will not do it

00:08:19The check in

00:08:20That you will not do it

00:08:21So

00:08:22You will not do it

00:08:23But you will keep active

00:08:25When you are active

00:08:26Otherwise

00:08:27You will be check out

00:08:29I hope this is clear

00:08:34Yes sir

00:08:35Perfect

00:08:36So

00:08:37I will tell you about check-in and check-out

00:08:40When you don't do this system

00:08:42You don't have access to anything

00:08:44If you don't want to go to the page

00:08:46Or go to the check-in

00:08:48Means this is mandatory

00:08:50Log-in, the activity check-in

00:08:52So you don't forget the mistake

00:08:55That's why this is mandatory

00:08:57You don't forget the time

00:08:59At the same time

00:09:01After checking-in

00:09:03You don't forget to check-out

00:09:06So you will have the data

00:09:09Log-out

00:09:13Depois of the system

00:09:15You will need to check-in

00:09:17When you don't come to the site

00:09:19If you don't, click the link

00:09:21Here is one

00:09:22The reports

00:09:25you will see a report here and you have a report called employee activity

00:09:33basically this activity is what I will show you

00:09:35let's suppose I will search my name on AB Slate

00:09:39and if you think I will see it on the 19th grade

00:09:4319th grade to 19th grade

00:09:45I will show you my activity

00:09:47I will show you that I will show you 11.06

00:09:4911.06

00:09:5111.06

00:09:53I will show you the attendance

00:09:55it's 11th grade

00:09:57I will show you that

00:09:59attendance

00:10:03I will show you

00:10:05check out

00:10:07which activities

00:10:11you will show up

00:10:13in your activities

00:10:15activity

00:10:17debug

00:10:18so yeah

00:10:20activity

00:10:21note

00:10:23and

00:10:24the

00:10:26activity

00:10:28count

00:10:31and

00:10:33activity

00:10:35note

00:10:37note

00:10:38here

00:10:39you

00:10:42employ

00:10:43activity

00:10:43count

00:10:44now

00:10:44click

00:10:45If you look at employee activity count, this is the date of 19 August, 18 August, 18 August, 16 August, 15 August, like that.

00:10:57So, this is my day total activity is 435.

00:11:01Activity means CRM.

00:11:03When you have a job, you can invite, you can schedule an interview,

00:11:08so, at every particular task, you have a note of your activity.

00:11:13If you have a health activity, your location is 250,

00:11:16if you have 8 hours, you will be able to cross into the day of day.

00:11:21This is natural, you will be able to invite, you will be able to message,

00:11:24you will be able to unlock, you will be able to talk, you will be able to call,

00:11:27you will be able to talk, 8 hours, the activity of your day will be healthy.

00:11:32The activity of 6 hours is 6 hours, but we will be able to take 8 hours.

00:11:37250 activity को आप जैसे ही cross करेंगे आपका ये जो activity वाला report है basically आपको तो केवल आपका ही दिखेगा यहां तो मुझे सब का दिख रहा है इस activity report में आपको अपना report जो है ये green दिखेगा अगर activity आपका 200 से कम है तो ऐसे आपको red दिखेगा red means आपने उस दिन आपका work satisfactory नहीं है अगर green

00:12:07activity 435 और well performed ऐसे करके मुझे यहां पर activity दिखता है और यहां पर आपको total working hour दिखता है जैसे 10 गंटे यहां हो गया 10 गंटे यह 0 इसमें इस वाले slot में हो गया इतना इस वाले slot में हो गया ऐसे करके आपको total यहां पर work hour दिखते हैं जितने भी आप slots cover करते हैं लेकिन ध्यान र

00:12:37official count करने का बाकि उसके बाद में आप हो सकता है कोई candidate आपको रात को साड़े 8 बजे 9 बजे आपको message कर रहा है कि मैं अभी job से free वहाँ तो अब आप मेरा interview schedule करा दो उसके लिए आप not an issue आप रात को 9 बजे ते काम करिए 10 बजे ते करिए उसका interview आपको 11 बजे से schedule करिए आप क

00:13:07बड़ आप activity करने के लिए आप कभी भी कर सकते हो आप जब भी आप available रहो यहां तक सब का done है

00:13:13तो आपका जो mandatory है वो तो केवल check in check out है activity तो आपको इसलिए कभी देखना होता है कि आपका शाम तक उतना activity बन रहा है या नहीं बन रहा है और आप जब भी check in check out करते रहेंगे उस time पर आप किसी भी time पर आप इस clock के button पर click करेंगे यहां पर तो उस time तक जितनी भी activity हो जा�

00:13:43तो आपको activity पर focus नहीं करना है यह behind the scene अपने आप बनती रहेगी आपको अपने काम पर focus करना है ठीक है then coming to the next 8 hour आपका active work time होना चाहिए daily wrap up meet

00:13:56wrap up meet का मतलब हर दिन आप जिस भी group में काम करेंगे let's suppose आप काम करेंगे वेपरो के लिए हो सकता है frank finn के लिए हो सकता है blinkit के लिए हो सकता है आप just dial the lines किसी में भी आप काम कर रहे हो ptm कहीं पर भी आप उस group में आज शाम को आप उस group में add कर देंगे फिर उस group में क्या हो�

00:14:26नहीं पर आपको कुछ दिक्कत है help and support के लिए आपको कुछ need है तो आपको उससे related आपके अपने doubts clear कर लेने है और आपको उस wrap up meet में अपना positively contribution करके और अपना काम start कर देंगे और पूरे दिन में आपको कोई भी disturb नहीं करेगा क्या आपका काम हुआ नहीं हुआ system monitor कर रहा है

00:14:56आपको से related ही होगा जैसे मालो आपको directly आपके team head ने आपको 10 candidate का data दे दिया कि यह 10 candidate बिल्कुल hot candidate है आप इनको एक बर call कर लो ताकि यह candidate आपकी उसमें interview के लिए चले जाए हो सकता है आपको बोल दिया कि आज वो छुटी पे हैं तो थोड़ा सा यह एक दो task आपको करने है

00:15:26accountability maintain करने के लिए यह काम करना है CRM auto track work hour break must be logout break में आपको logout करना ही है आप ऐसा नहीं करेंगे कि आप 12 से 2 के बीच में lunch करने जा रहे हैं और आप बाद में यह justification दे रहे हैं कि क्योंकि में lunch करने गया था इसलिए इस duration में कोई activity हुई नहीं यह CRM automatically हर हर एक second पे time stamp note करके यह auto

00:15:56चीए था कहीं तो click होना चीए था like that break policies का simple सा है जो मैंने आपको बताया आप पूरे दिन में आप कभी भी break ले सकते हो कितने भी break ले सकते हो सब आप पे dependent करता है क्योंकि आप वैसे भी work from home कर रहे हैं हम यह भी monitor नहीं कर रहे हैं कि आप dress code पहन के बैठ हो आपका morning में video capture हो

00:16:26के लिए उसमें हमारो कोई foundation नहीं है mastering CRM usage and productivity CRM का master कैसे करना है देखिए तेन ही चीजे हैं इसमें सबसे main important पहला understanding CRM data देखिए CRM पे data कैसे आता है कहां से आता है उसका क्या source है क्या authenticity है उसके लिए मैं आपको बताता हूँ ताक कि आपको यह समझ में आए कि जो data आपको मि

00:16:56आता है

00:17:26Let's suppose I will show you a example

00:17:35I am a picker-pecker job for working here

00:17:38and I have added where house tag

00:17:42So, I will show you a candidate

00:17:48I will show you one more time

00:17:51So basically, our platform is here

00:18:03This database is live, how it is

00:18:07I will show you a example

00:18:09I will show you a number here

00:18:11Now, the candidate is here

00:18:15I will show you a candidate

00:18:17I will show you a candidate

00:18:19So here, I will show you a candidate

00:18:21I will show you a difference

00:18:23So here, I will show you an example

00:18:25Let me see

00:18:27I will show you a candidate

00:18:29candidate. I will highlight it so that I will focus on this one.

00:18:35This candidate is basically the last number is 7104 and if I look at CRM

00:18:43the last number is 0-4. This candidate is probably one candidate.

00:18:49This candidate is one candidate and this candidate is one candidate.

00:18:55This candidate is one candidate.

00:18:57Now this candidate goes how bad will you?

00:19:01I will give you the history of that.

00:19:03Suppose this candidate if I go back to Work India

00:19:07This candidate is very good.

00:19:09Work India's profile is very good and if you click on Work India's profile

00:19:12You can see Work India.

00:19:16This candidate will make more and more.

00:19:18This candidate should be more and more.

00:19:20Now, if I look at Work India's accounts,

00:19:22If I can see this, this time came when we had a time.

00:19:25If you can see this time, it is 19.00.

00:19:30The time you can see is 9.43.

00:19:32Now the time is 11.16.

00:19:35This time is now morning, the candidate is 9.43.

00:19:39How did it come?

00:19:40Because we have a job post.

00:19:42We have a job promotion of candidates.

00:19:46And many job portals.

00:19:48All these CRM are auto connected.

00:19:50How does it work?

00:19:52This candidate is 9.43.

00:19:54All these candidates are 9.43.

00:19:56All these candidates are fresh.

00:19:58This is 18.45.

00:20:00If you have any candidate,

00:20:02Work India, portals, or any other channel,

00:20:06the candidate is automatically in Excel.

00:20:09In Excel, they automatically go to CRM.

00:20:12That means that you have a candidate,

00:20:14right, relevant, to the point,

00:20:16or applied,

00:20:18or any other place.

00:20:20This is not a dummy candidate.

00:20:22This is not a new candidate.

00:20:24This is a hot lead.

00:20:26When you talk about candidates,

00:20:28then you have to discuss all the discussion.

00:20:30In that situation,

00:20:31it may be possible that the candidate

00:20:32has been applied to the morning.

00:20:34It will happen,

00:20:35it will be many times

00:20:36you've had to ask something.

00:20:37It will be possible that it will always be

00:20:38in your office,

00:20:39but it will be available for a few minutes.

00:20:40Maybe there will be some support.

00:20:42Or you'll find the same situation,

00:20:43it will also come.

00:20:44Or maybe maybe the candidate

00:20:46asked you as a result or

00:20:48that

00:20:49the mindset

00:20:50of that

00:20:51change vain.

00:20:52Then,

00:20:53then you should see yourself

00:20:54that I have applied to your job.

00:20:55I don't get an account.

00:20:56I don't have a work-in-dip account.

00:20:57but back out the mind

00:21:02you need to know that the candidate

00:21:04who was interested

00:21:06was applied

00:21:07because it doesn't do it

00:21:10and the reason behind it

00:21:11is like we all have 10 opportunities

00:21:14we have 10 look after

00:21:16then we have 1 job final

00:21:17and start

00:21:18similarly if you have 1 job

00:21:20you can know how to handle

00:21:23no job

00:21:25you can know how to handle it

00:21:27you can know how to handle it

00:21:29you can know how to handle it

00:21:31similarly you can handle it

00:21:34you can handle it

00:21:35but you can understand it

00:21:39interested candidate, right candidate

00:21:41suitable for the profile

00:21:42apply it to yourself

00:21:43then after the other

00:21:47this candidate

00:21:48next candidate

00:21:50next candidate

00:21:53this candidate

00:21:57is already experience

00:21:58delivery boy

00:21:59and he has already

00:22:01set of facts

00:22:025 days before

00:22:04he has been

00:22:05his process

00:22:06has been

00:22:07this candidate

00:22:085 days

00:22:09but

00:22:10now

00:22:11this candidate

00:22:12is already

00:22:13onboarding

00:22:14but

00:22:15there is no way

00:22:16so we can propose it

00:22:17we can propose it

00:22:18to the store

00:22:19that we can do it

00:22:20there will be agree

00:22:21next

00:22:22here is candidate

00:22:23md

00:22:24sajid

00:22:25if I look at this candidate

00:22:26this is the sector

00:22:27Sector Gurdgaon का आया हुआ candidate है

00:22:29अगर इस candidate को मैं यहाँ पर सर्च करूँ

00:22:31तो AMD साजित करके देखे candidate है

00:22:33Daily Sector Bound Gurdgaon का है

00:22:35और यह candidate अगर आप देखोगे

00:22:37तो यह भी Work India fee आया है

00:22:39यह इसका Work India का profile

00:22:40और यह candidate कब आया है यह 18 तारिक को आया है

00:22:43तो क्या यह candidate पुराना है

00:22:45बहुत ज़रा पुराना है

00:22:46यह खुछ से आया है यह नया है

00:22:49उसके बाद में

00:22:56अब यह candidate आते कैसे हैं

00:22:57मिलते कहां से हैं

00:22:58मैं आपको उसके बारे में बताता हूँ

00:22:59Let's suppose यह मेरा job post डाला हुआ है

00:23:01अब इस job post पे जितने सारे responses होते हैं

00:23:05जिनने वर्क इंडिया, पोर्टल, snokery, sign.com

00:23:07यह सब यूज किया

00:23:08उनको थोड़ा का idea है

00:23:08बट जिनका यूज नहीं हुआ है

00:23:10तो भी उनको कोई समझने की ज़रुत नहीं है

00:23:13बस यह मैं आपको एक integrity issue ना आए

00:23:16इसलिए मैं आपको यह सारा एक बार

00:23:17प्रॉपरली explain कर रहा हूँ

00:23:18देखिए यह candidate है

00:23:20let's suppose मैं कोई ऐसा candidate लेता हूँ

00:23:23जो unlock हो

00:23:25ठीक है

00:23:28अब देखिए हम क्या करते हैं

00:23:29जैसे मानलो मुझे field sales के लिए candidates लेने हैं

00:23:31तो हमारी टीम में एक person होता है

00:23:33जो candidate खुद से apply करते हैं

00:23:35वो तो वहाँ पर चले जाते हैं

00:23:36no doubt

00:23:36लेकिन जो candidate हम खुद unlock करते हैं

00:23:39तो हम सारे filter लगाते हैं

00:23:40कि यह candidate suitable है के नहीं है

00:23:41इसका salary range हमारी job के लिए suitable है के नहीं है

00:23:44क्या यह उसी city का है

00:23:46जिस city में हम उसको job offer कर रहे हैं

00:23:48like that

00:23:49और क्या इस candidate का CV अच्छा है

00:23:51education अच्छा है

00:23:52जब हमें लगता है कि यह candidate right fit है

00:23:54तो हम यहाँ से इस candidate को unlock करते हैं

00:23:57और हम यह भी देखते हैं कि candidate

00:23:58last active कब था

00:24:00अभी मैं आप यह last active में one day का filter लगाऊंगा

00:24:02तो मुझे वह candidate मिलेंगे

00:24:04जो last active today

00:24:06last active today

00:24:07मतलब इसका intention क्या हो सकता है

00:24:09कोई वर्क इंडिया पे अगर आज active है

00:24:11कोई मुझे बतायागा क्यों है

00:24:13क्योंकि उसको job

00:24:16क्योंकि उसको job चाहिए

00:24:17वो कुछ search कर रहा है

00:24:19exactly

00:24:20वो active इसलिए है ना क्योंकि intention अभी पिछ उसका job काई है

00:24:24बले उसने कहीं apply नहीं किया हो

00:24:25कुछ भी नहीं किया हो

00:24:26लेकिन हमारे पास में database में

00:24:28अभी भी वो active में है

00:24:29मतब वो relevant candidate है

00:24:31job के अभी भी need है

00:24:32बले आपको मना कर दे

00:24:33तो हम क्या करते हैं कि हम ये सारे parameter check करते है

00:24:36कि last active होना चाहिए

00:24:37unlock by 4 HR

00:24:38कि अल्रेड़ी कहीं दूसरे जगह उसका चल तो नहीं रहा है बात

00:24:41CV है के नहीं है

00:24:42Skills properly है के नहीं है

00:24:44हाँ अब ये सब करने के बाद में हमारा candidate

00:24:47हमारा जो एक particularly person है

00:24:49जो data department दिखता है

00:24:50वो यहाँ से candidate को unlock करेगा

00:24:53और जैसे यहाँ से candidate unlock हो जाता है

00:24:55automatically वो इस Excel में जाता है

00:24:57Excel से automatically CRM में जाता है

00:24:59और ये सारा real time होता है

00:25:00ये सब job portals के साथ में हमारा sync है

00:25:02पहले से किया हुआ है

00:25:03क्योंकि ये CRM जो आप देख रहे हैं

00:25:05literally बहुत advance है

00:25:06आप use करेंगे तब आपको पता चलने लगेगा

00:25:08कि इसके technology बहुत ज़्यादा advance है

00:25:10अब ये candidate क्योंकि

00:25:13right जगर से आ रहे हैं

00:25:14last active one day वाले आ रहे हैं

00:25:16एक दिन दो दिन तीम दिन पुरानी से ज़्यादा lead पर हम लोग काम नहीं करते हैं

00:25:20तो इस situation में हमारा आपसे expectation ये रहता है

00:25:23कि अगर हम हर दिन के sufficient candidate

00:25:26जो आपको consider करके हम add करते जाते हैं

00:25:29system में

00:25:29जैसे मालो let's suppose 10 लोग हैं

00:25:3110 लोग के इसाफ़ से मैं expect करूँगा

00:25:33कि 100 candidate को तो आप at least एक दिन में बात करी लेंगे

00:25:35बात इन से इन सा at least आप try करेंगे

00:25:37हो सकता है call connected 60 हो

00:25:38लेकिन अगर मैं आपके बहाफ पे

00:25:40100 into 10

00:25:411000 candidate अगर में system में add करे जा रहे हैं

00:25:45अगर हमारी team से

00:25:46तो 1000 candidate day end पे अगर नहीं

00:25:48अगर follow up हुए नहीं उन से बात हुई

00:26:03पुरा effectively काम करना हमारे लिए बहुता

00:26:05mandatory होता है in case अगर हमें लगता है कि

00:26:07आप काम ही नहीं कर रहे हैं आप

00:26:09like आप excuse दे रहे हैं एक दिन दो

00:26:11दिन आप बिलकुल भी काम नहीं कर रहे हैं या फिर

00:26:13आप system को समझने की कोशिश नहीं कर रहे हैं तो

00:26:15situation में फिर हमारे पास में कोई

00:26:17option नहीं होता क्योंकि वो उसमें आपका भी time

00:26:19जाता है हमारा भी time जाता है और candidate जो

00:26:21west होते है वो अलग है तो उस

00:26:23situation में फिर हम मतब यह

00:26:25प्लान करते हैं कि आप काम क्यों नहीं करें अगर

00:26:27doubt आता है तो उसके लिए हमारा doubt

00:26:298 hours

00:26:31doubt count

00:26:338 hours

00:26:34same luxury

00:26:35the same

00:26:36available

00:26:37Google Meet

00:26:38in Google Meet

00:26:39you can find

00:26:41your Google Meet

00:26:42that is

00:26:43on the spot

00:26:44you can show

00:26:45you to show

00:26:47if you don't

00:26:48just take it

00:26:50you can start

00:26:51there are two

00:26:52people in queue

00:26:53talking

00:26:54discussing

00:26:55it is

00:26:56If you want to ask them, then you go and ask them, you go and ask them, like that.

00:27:00For doubts, you always have a MAM in working time.

00:27:06If you have any doubt about process related, then you go to the group,

00:27:10you will tell you that your team will be available.

00:27:14And you will see that no single staff will not get you,

00:27:17who is crying, crying, pressurizing, panicking, nothing.

00:27:22We work honestly, you will have a single day interaction,

00:27:26you will have two, three, four, five people interact.

00:27:29No one doesn't say anything, no one doesn't say anything,

00:27:32we have a healthy environment, no politics.

00:27:34It is simple, as many 200, 300, 400 recruiters work.

00:27:37It is a simple and common structure.

00:27:39If you don't have a candidate,

00:27:42we do best that you leave.

00:27:45The other norms should follow.

00:27:47The criteria for one month,

00:27:49that is the criteria for one month.

00:27:51Otherwise, if you don't want to do it,

00:27:53then you leave it better,

00:27:54that we have to fight to the mode.

00:27:57And it is not a sense,

00:27:58it is a time waste.

00:27:59It is simple.

00:28:00If you don't understand any doubt or concern,

00:28:03then we are ready.

00:28:04But if you don't do it intentionally,

00:28:06then you will have a fault.

00:28:10So here is the data.

00:28:11Second,

00:28:12if you don't see any data,

00:28:13you can show something from a job,

00:28:15you have a job.

00:28:17You can see some job,

00:28:18you have your job.

00:28:19You have a job ID,

00:28:20you have a job ID.

00:28:21It's an job ID.

00:28:23There is a category,

00:28:25it is a location,

00:28:26it is a local candidate,

00:28:27it is a local candidate,

00:28:28it is a place in Bangalore.

00:28:29Candidate has applied to yourself?

00:28:31You can see here 13th, 12th, 16th.

00:28:33Candidate has applied to yourself.

00:28:35This is Candidate's name and phone number.

00:28:37This is 13th.

00:28:39This is 13th.

00:28:41This is 14th.

00:28:43This is 16th.

00:28:45This is 17th.

00:28:47This is 18th.

00:28:49This is 18th.

00:28:51This is 19th.

00:28:53This is 10th, 33th.

00:28:55This is 18th, 33th.

00:29:03I'll show you a simple life proof.

00:29:05This is Candidate.

00:29:07This Candidate has applied to this.

00:29:09This Candidate's name,

00:29:13this is Picker Packer.

00:29:15This is Vanika, M.A.M.C.

00:29:17in the post.

00:29:29Okay,

00:29:30here is the field sales account.

00:29:33I will show you the field sales account.

00:29:37The field sales account.

00:29:39This is the field sales account.

00:29:41This is the field sales account.

00:29:43This is the field sales account.

00:29:455.12 am.

00:29:47Early morning.

00:29:49Okay,

00:29:50Abdul name is this.

00:29:52Field sales,

00:29:54Vasanth Nagar, Bangalore.

00:29:56I have seen all candidates.

00:30:05Abdul.

00:30:07Direct applies.

00:30:12Direct applies.

00:30:17This candidate is Abdul Manan Chaudhary.

00:30:20This candidate is Abdul Manan Chaudhary.

00:30:23Right?

00:30:24This candidate is the phone number.

00:30:26Last name is 6067.

00:30:28I can see the number here and directly.

00:30:30I can see this view number here.

00:30:33I can see this view number.

00:30:356067

00:30:37This candidate has been applied for it.

00:30:40When applied?

00:30:41Today

00:30:42This candidate,

00:30:43as you can see,

00:30:44automatically your candidate

00:30:46is from excel.

00:30:48Just like excel,

00:30:49here is the candidate.

00:30:51There is the candidate.

00:30:53So you can see this candidate

00:30:54candidate, you will use the CRM

00:30:56next, next, you will use the CRM

00:30:58next, you will apply

00:31:00automatically here

00:31:02and this candidate

00:31:04just after you follow up

00:31:06so, what kind of candidates

00:31:08are you need to direct apply

00:31:10recommendation

00:31:12these candidates automatically

00:31:14have CRM

00:31:16what benefit is

00:31:18because you maintain a different job portal

00:31:20you maintain a different job

00:31:22you maintain a different system

00:31:24there is a different system

00:31:26there is a different job post

00:31:28you maintain a different job post

00:31:30then after you find the right candidate

00:31:32find out, filter use

00:31:34you don't have to do that

00:31:36now, you understand this

00:31:38what CRM has data

00:31:40right, relevant

00:31:42it is perfect

00:31:44not interested

00:31:46not qualified

00:31:48otherwise, candidate

00:31:50somewhere

00:31:52I hope

00:31:54everything is clear

00:31:56yes sir

00:31:58so, I will show you

00:32:00two, three, four proof

00:32:02live

00:32:04I will show you

00:32:06any candidate

00:32:08I will show you

00:32:10on the spot CRM

00:32:12I will show you

00:32:14live CRM

00:32:15here

00:32:16I will show you

00:32:18but time

00:32:20I will show you

00:32:22so, I will show you

00:32:24this

00:32:26but

00:32:28this

00:32:30I will show you

00:32:32you

00:32:34never

00:32:36you

00:32:38never

00:32:40I think

00:32:42you

00:32:44never

00:32:45you

00:32:46never

00:32:48you

00:32:49never

00:32:50constant हो, आप morning में phone कर रहे हैं, morning में

00:32:52मानलो, वो कहीं office के लिए भाग रहे हो, सीधे ना कर दिया

00:32:54call cut कर दिया, circumstances

00:32:57दूसरी हो सकती है, इस वज़े से

00:32:58वो not interested हो सकता है, उसका mood घराब

00:33:00हो सकता है, कोई भी वज़े हो सकती है ना

00:33:02but candidate तो right है

00:33:04बस right candidate, right time पे आपको

00:33:06मिल जाएगा, तो शयद आपका बात बन जाएगा

00:33:08ठीक है, so ये सारा

00:33:10आपका system इतना advanced इसलिए काम

00:33:13आएगा, क्योंकि आपको ना job portal

00:33:15maintain करने, ना job post maintain करने

00:33:16ना इतना time आपको waste करना

00:33:18single portal से ही आपका सारा

00:33:20काम हो जाएगा, done?

00:33:23ठीक है, so ये जो CRM का data है

00:33:26ये आपको इसलिए understand करना है

00:33:28पहले में ये देख लूँ, सारे लोग यहाँ है

00:33:30ये निकल लिए, perfect

00:33:31good

00:33:33so ये आपको CRM का data देखना है

00:33:37तो basically ensuring awareness of how performance is measured

00:33:41using dashboard for self-assessment and improvement

00:33:43basically ये आपको कुछ टाइम बाद में इसका access देंगे

00:33:46कि आप अपना dashboard और ये सब देख सकते हो

00:33:47कि आपका work performance कैसा रहा

00:33:50आप सई चल रहे हैं, नहीं चल रहे हैं

00:33:52आपको कैसे और improve करना है

00:33:53then coming to the next CRM monitoring tools

00:33:56basically जो मैंने आपको बताया

00:33:58attendance का report जो भी मैंने आपको दिखाया

00:34:00ये attendance का report आपको कहां दिखेगा

00:34:02सारे report के जो sections है

00:34:04सारे report के जो sections है

00:34:08तो आपको यहां दिखेंगे, यहां पर reports करके है

00:34:10आप एक-एक report को खुद से explore करेंगे

00:34:12तो आपको सब समझ में आ जाएगा

00:34:13लेकिन अगर आप अपने पूरानी सारी attendance देखना चाहेते हैं

00:34:16तो अगर आप यहां पर employee attendance पर जाएंगे

00:34:18तो इस report में आपको अपना नाम डालना है

00:34:21जैसे मालो मैंने अपना नाम डाला

00:34:22AB Slate Official

00:34:23और यहां पर मैंने अपना एक तारीक से 31 तारीक के बीच में

00:34:26मैंने यहां पर filter किया

00:34:28तो यहां पर आप देखेंगे

00:34:29मेरा जो है 19 तारीक का

00:34:32यहां से लेकिए यहां तक कितनी बार check-in कितनी बार check-out यह है वैसे एक pair में चलता है

00:34:38check-in check-out का common pair चलता है

00:34:40जब भी check-in जब भी check-out

00:34:41basically यह one short है आपका

00:34:43one short sitting है

00:34:44one short के sitting में आपका 6 गंटे 12 minute लाइक ऐसे चल रहा है

00:34:48क्योंकि यह तो admin का account है

00:34:50इसलिए इसमें check-in check-out नहीं होता

00:34:51directly access होता है

00:34:52अदरवाई आपका हर दिन का ऐसे आपका attendance देखेगा

00:34:5519 का, 18 का, 17 का, 15 का, 12 का, लाइक देखेगा

00:34:58तो आप यहां पर अपना attendance dashboard, performance dashboard और insert को आप देख सकते हो

00:35:04third thing, CRM tracking metrics

00:35:06जो मैंने आपको बताया, login, logout, invite, interviews

00:35:09आप जो invite करते हैं, जो आपने pipeline में देखा होगा कल

00:35:12वो भी आपको दिखेगा, interviews कितने कराते हैं, वो भी आपको दिखेगा

00:35:15कितने candidate आपके कहां गए, किदर गए, सब आपको दिखेगा

00:35:19मैं आपको वो भी बता देता हूँ

00:35:21मान लेते हैं, जैसे मैं गया, इस वाली फोर्थ वाली report पे, candidate, line-up, matrix

00:35:28मैं यहापे क्लिक करता हूँ

00:35:29मैंने एक job search किया, let's suppose, picker-packery ले लेता हूँ

00:35:34इस job पे गया, मान लो, कोई पुरानी candidate थी, रेखा करके

00:35:39इसका नाम मैंने select किया

00:35:41और मैं यह देखना चाह रहा हूँ

00:35:42कि रेखा मैम का, total 18 तारिक का

00:35:45कल का, total काम क्या था

00:35:48अगर मुझे यह जानना है

00:35:49तो मैंने select किया यहाँ पे, 18 तारिक से

00:35:5131 तारिक के दिए 18 तारिक, done

00:35:53रेखा चोद्री मैम का, मैं यह जानना है

00:35:56कि इस company के लिए, blinkit के लिए

00:35:58उसने क्या क्या किया, किस candidate को

00:35:59कहा तक पहुँचा आया, किस candidate के बाद कहा तक चली

00:36:02देखे, रादे श्याम करके candidate है

00:36:0418 तारिक को, 10 बच के

00:36:066 बच के, sorry, 10 बच के

00:36:076 मिनट पे, unlock किया

00:36:10गया candidate को, उसके बाद में

00:36:11invite किया गया, उसको 10 बच के

00:36:1314 मिनट पे, इसका मतलब

00:36:15यह 6 से लेगे, 14 के बीच का gap क्यों आया

00:36:17कोई बता सकता है

00:36:18Anyone, calling कर रहे थे को

00:36:23perfect, 6 दस पे

00:36:26उसको unlock किया ना, तो उसे बात भी तो करेंगे

00:36:28discussion भी तो करेंगे, तो यहाँ पे

00:36:29पहला healthy matrix यह note हुआ

00:36:31कि 8 मिनट, 19 सेकिंड का यहाँ

00:36:33gap है, मतलब ठीक है, शायद बात करी होगी

00:36:35अगला candidate देखिए

00:36:373 मिनट का gap है, इन 2 के बीच में

00:36:39मतलब बात करी होगी, अगला candidate देखिए

00:36:41यहाँ से यहाँ तक 2 मिनट का gap है, मतलब बात करने

00:36:43में time गया होगा, फिर उसके

00:36:45बाद में unlock करने के बाद में आगे कि stage क्या है

00:36:47new application, potential profile,

00:36:49google form submission, यह तो job to job

00:36:51vary करती है, कि यहाँ क्या आएगा, जैसे आपका

00:36:53trial job है, उसमें हो सकता assessment आया हो

00:36:55interview आया हो, तो वो तो job to job

00:36:57depend करते है कि उसके stages क्या है

00:36:59लेकिन आप देखिएंगे, यहाँ से यहाँ तक

00:37:01gap क्या है, 4 गंटे का, यहाँ से यहाँ से यहाँ से यहाँ से का

00:37:0419 सेकंड का, इसका मतलब, यहाँ से यहाँ का

00:37:0719 सेकंड क्यों है, potential profile से

00:37:09google form बढ़ने में तो time नहीं लगा होगा, इसलिए

00:37:1119 सेकंड है, जहाँ लगा

00:37:13गडबड है, वहीं पर CRM पकड़ लगता है

00:37:16अब देखिए, इस candidate की बार तो उन्हें यहाँ तक चलाई

00:37:19अब आप सब जानते हैं, हर एक

00:37:21system में एक leakage

00:37:23चलता है, और एक

00:37:25pipeline चलती है, जैसे मान लेते हैं

00:37:30JE के exam के लिए 15

00:37:32लोग exam देते हैं, 15

00:37:33में से हो सकता है, कुछ mains में निकले, कुछ pre में

00:37:36कुछ यहाँ निकले, कुछ वहाँ निकले, ऐसे निकलते निकलते

00:37:37लास्ट में, 10,000 लोग AIATN बनते हैं

00:37:39माने लोगi I.S की

00:37:41preparation करते हैं, पहले इस में निकले

00:37:43फिर pre में निकले, फिर mains में निकले, फिर यहाँ निकले

00:37:45where niggler interview here niggler last

00:37:47me 50 so buchta

00:37:48right

00:37:49so her jage

00:37:50jitni steps

00:37:51hoti hai

00:37:51her step

00:37:52me

00:37:52leakage

00:37:53leakage

00:37:53so

00:37:54log chalate

00:37:55race

00:37:55me

00:37:5510

00:37:56chhod

00:37:56step 1

00:37:5720

00:37:57chhod

00:37:58step 2

00:37:5830

00:37:59chhod

00:37:59step 3

00:38:00me

00:38:00aysa

00:38:00gorgke

00:38:00woh

00:38:00her step

00:38:01me

00:38:01chhod

00:38:01te

00:38:02ja

00:38:02rhea

00:38:02so

00:38:03her

00:38:03step

00:38:04me

00:38:04leakage

00:38:04to

00:38:04ho

00:38:04na

00:38:05tay

00:38:05hai

00:38:05otherwise

00:38:06so

00:38:06ke

00:38:06100

00:38:06log

00:38:06chalate

00:38:07to

00:38:07this

00:38:08possible

00:38:08hai

00:38:08ni

00:38:08na

00:38:08ki

00:38:09so

00:38:09ke

00:38:09100

00:38:09log

00:38:09end

00:38:10yes

00:38:12or

00:38:12no

00:38:12yes

00:38:14sir

00:38:15so

00:38:15log

00:38:15end

00:38:16tuk

00:38:16to

00:38:16niggler

00:38:16to

00:38:16possible

00:38:17he

00:38:17niggler

00:38:17to

00:38:18iska

00:38:18matlab

00:38:18aapke

00:38:19candidate

00:38:19yaha

00:38:20se

00:38:20unlock

00:38:20ho

00:38:20start

00:38:21ho

00:38:21nghe

00:38:21joh

00:38:22candidate

00:38:22yaha

00:38:23tuk

00:38:23pounch

00:38:23gaya

00:38:23short

00:38:24listed

00:38:24tuk

00:38:24matlab

00:38:25woh

00:38:25perfect

00:38:25hai

00:38:25lékin

00:38:25saare

00:38:26log

00:38:26niggler

00:38:26sa

00:38:26hong

00:38:27sa

00:38:27hong

00:38:27saka

00:38:28matlab

00:38:28unlock

00:38:28aapke

00:38:29candidate

00:38:29aapke

00:38:29so

00:38:30ho

00:38:30nge

00:38:30to

00:38:30ho

00:38:31saka

00:38:31invited

00:38:31kade

00:38:31mne

00:38:31maan

00:38:32lo

00:38:32pachas

00:38:32pounch

00:38:32new

00:38:33application

00:38:3330

00:38:34pounch

00:38:34here

00:38:3420

00:38:35pounch

00:38:35here

00:38:3510

00:38:36pounch

00:38:36here

00:38:36one

00:38:37pounch

00:38:37here

00:38:37aapke

00:38:37short

00:38:38list

00:38:38tuk

00:38:38aapke

00:38:39aapke

00:38:40aapke

00:38:41but

00:38:41this

00:38:41matrix

00:38:42narrow

00:38:43by default

00:38:45and

00:38:46narrow

00:38:46matrix

00:38:47kaisi

00:38:47ho

00:38:47go

00:38:47aapke

00:38:48live

00:38:48example

00:38:49live

00:38:50live

00:38:50100

00:38:51candidate

00:38:52on

00:38:53and

00:38:53average

00:38:53call

00:38:54in

00:38:55the

00:38:56sense

00:38:56so

00:38:57candidate

00:38:58unlock

00:38:58right

00:38:59so

00:38:59candidate

00:39:0070 candy rate

00:39:02का कुछ ना कुछ बहाना है

00:39:03बहाना in the sense

00:39:04salary ठीक नहीं लगी, bike नहीं है

00:39:06interested नहीं है, घर नहीं आ पा रहा

00:39:08interview देने नहीं आ सकता, बारिश आ रही है

00:39:10मं भी बिमार है, bike नहीं है

00:39:12मेरे पास में, और मैंने तो apply कि

00:39:14यह नहीं है, मैं तो already job लग गई है

00:39:16मैं interested नहीं हूँ, मेरे फ्रेंड ने

00:39:18suggestion खराब दिया मुझे, review ठीक नहीं

00:39:20company का, x, y, z

00:39:22कितने बहाने?

00:39:2470, right?

00:39:2670 बहानों को छोड़ देते हैं

00:39:2830 लोग ऐसे हैं, जो finally

00:39:30आपके साथ में agree होते हैं, yes or no

00:39:32कितने तो agree होंगे ही, क्योंकि apply भी

00:39:34किया है, leads भी है वो, dummy data

00:39:36थोड़े है, leads है, तो 30

00:39:38लोग तो agree होंगे, 30 लोगों

00:39:40के agree में, 20 लोग ऐसे होंगे, जो आपका

00:39:42form बरेंगे, ये agree वाले वो हैं

00:39:44उसके बाद में, ये आपका form submit करते हैं

00:39:46form submission means, जिन्हों ने interest दिखाया

00:39:48आपने जैसे बोला, आपकी बात

00:39:50मानते हैं वो, right?

00:39:52यहाँ पर कितना leakage हुआ, 130 के बीच में

00:39:5570 का, right?

00:39:59अगर मैं यहाँ पर बोलूं कि

00:40:00leakage कितना हुआ, candidates का 70 का

00:40:02उसके बाद में form submission में again

00:40:0410 का leakage हो गया, form submission

00:40:06करने के बाद में, मान लो, let's suppose

00:40:08आप उनका interview schedule करते हैं

00:40:10या schedule नहीं, मान लेते हैं कि

00:40:12interview के लिए जाते हैं

00:40:14और interview के लिए 20 में से

00:40:16let's suppose केवल 5 ही जाते हैं

00:40:18only 5, यहाँ पर again

00:40:20leakage कितना हुआ, 15 का

00:40:23आप देखे, 20 candidate ने

00:40:25form भरा था, intuition अच्छा था

00:40:27बठ हो सकता interview से पहुँचने से पहले-पहले ही

00:40:29कुछ भी बहाने आगे, तो मदब 15

00:40:31excuses अगे ना आगे, 12 आरे थी

00:40:33इसलिए interview लेने जा पाया, bike ने मिली, इसलिए ने जा पाया

00:40:35whatever, x, y, z, 5 candidate तो

00:40:37interview के लिए अपेर हुए थे, हमारा हर

00:40:39interview में, एक selection ratio

00:40:40minimum से minimum

00:40:4230% का है, मलब हर

00:40:44तीसरे में से एक candidate select हो गई

00:40:47यह fix है, अगर आपका interview

00:40:49candidate पहुँचा है तो, और कहीं job तो

00:40:50इसी है, तीन बेजों के तीनों के तीनों shortlisted

00:40:52और कहीं job ऐसी हैं कि आप

00:40:54तीन बेजों के average

00:40:57दो candidate select होते हैं, वो क्यों होते हैं

00:40:59क्योंकि जिन भी HR के पास में आप बेजते हो

00:41:01बहुत अद्टक वो HR भले उस company के employee है

00:41:03लेकिन हमारे से बहुत ज़दा

00:41:05उनका setup होता है

00:41:06तो वो आपके candidate को ले लेते हैं

00:41:08जब आप AB slate लिखके बेजते हैं, उनके resume पे

00:41:10उनको समझ में आ जाता है कि AB slate की तरफ से आया है

00:41:12पर मैं मान लेता हूँ कि 5 candidate थे

00:41:145 में से worst से worst candidate

00:41:16दो आपके finally जो है वो shortlisted

00:41:19अब ये shortlisted candidate जो है

00:41:21ये आपके finally 2 आगे

00:41:22तो यहां तक आपका pile time गटे-गटे यहां आ गया

00:41:25अब let's suppose आप 100 से शुरू ही नहीं कर रहे थे

00:41:28आपका सुरू जो है

00:41:30वो इसके दसवे हिस्से से हुआ

00:41:32मतलब आप सबको 10-10

00:41:33हिस्सा कम कर दो

00:41:35मतलब by 10 कर दो

00:41:37मान लो 100 की जगह आप 10 से start कर रहे होते

00:41:39तो आपने 1 टेंथ लिया

00:41:41तो 30 का भी 1 टेंथ 10 में से कितने पहुंचते

00:41:433 आप मुझे बताओ

00:41:45100 में से 30 नंबर आना और 10 में से 3 आना

00:41:47बात तो सेम ही आना 30% ही तो हुआ

00:41:49फिर यहां पे भी 20 की जगह 2 ही आता

00:41:51और यहां पे भी 5 की जगह 0.5 ही आता

00:41:54और यहाँ पे भी 2 के जिए 0.2 यह आता

00:41:56अब आप अगर इसको multiply कर रहे हो

00:41:5825 days आप working कर रहे हो

00:42:0025 days into अगर आप 2 कर रहे हो

00:42:02तो आपके कितने के end date होए महिने के

00:42:0350 यहाँ पे अगर आप same

00:42:0725 into यह करते तो आपके कितने के end date होते

00:42:095

00:42:10mistake कहा होई कोई मुझे बता सकता है

00:42:12where is the mistake

00:42:14mistake in the sense कि यह 5 ही क्यों गए

00:42:18यह 50 गए इसमें 5 ही क्यों गए

00:42:20गडबड कहा होई

00:42:21चूंकि unlock ही नहीं कहा रहा

00:42:24काम ही नहीं कहा रहा

00:42:25simple सा है काम ही नहीं कहा तो output कहां से आएगा

00:42:28input ही नहीं गया ना pipeline में

00:42:29funnel के अंदर कोई candidate गुसाई नहीं

00:42:32तो output कैसे आएगा

00:42:34simple सा logic है

00:42:35और यह logic जो है आप भी कुछ दिनों बाद में

00:42:38पूछने रहे होंगे और पुराने candidate भी कहीं सारे

00:42:40पूछते हैं सर मेरे तो candidate होई नहीं रहे है

00:42:42और जैसे उनका serum open करके दिखाते हैं

00:42:44कि आपके तो एक दिन के तीन ही candidate unlock है

00:42:46कि आप expect करोगे तीन से एक closing हो जाए

00:42:48then they are silent

00:42:50sir मुझे यही समझ में नहीं आया था exactly

00:42:52मैं सोज रहा था कि मेरे काम क्यों नहीं हो रहा

00:42:54तो आप उसको क्या बोलेंगे

00:42:56मतलब वो 22-23-24 साल का कोई candidate है

00:42:59जो इतना foolish है कि यह बुल रहा है कि मुझे यहीं नहीं पताता

00:43:03तो literally move just एक बस आँखों पत्टी बानने है काम कर रहा हूँ कुछ नहीं कर रहा

00:43:08otherwise सब को समझ में आता है कि काम ही नहीं कर रहा था output कैसे आएगा

00:43:12ठीक है

00:43:13so इस वारे matrix का ऐसे काम रहता है

00:43:16अब इस matrix में

00:43:18आप देखेंगे जैसे यह रादेश्याम है

00:43:22यह मनीश है

00:43:23मतब इनका 18 तारिक को follow up हो

00:43:25अब यह देखो यह candidate यहां तक गया

00:43:26हो सकता है last step पे पहुंचने ही वाला हो देखो short list step पर यह पहुंच जाएगा

00:43:29यह candidate है यहां तक पहुंचा

00:43:31तो यह pipeline में candidate जितना ज़्यादा आगे तक जाएगा

00:43:35उतना chances है कि वह अच्छा perform कर रहा है वह recruiter

00:43:39अब आप देखेंगे इस candidate का इनके कितने candidate हुए एक दो तीन चार पाँच छे साथ आठ नो दस ग्यारा बारा तेरा चवदा पंदा सोला सुला सुत्रा ठारा उन्निस बीस कितने candidate टोटल 20

00:43:54candidate अनलोग ही 20 हुए है कितने हुए है 20 अब आप 20 में से यह देखो यह candidate अब आउट टू शॉटलिस्ट है मतलब पहुंचने वाला है बस इस्टोर पे चला जाए एक बार यह अधर यह शॉटलिस्टेड है क्योंकि इस जॉब में स्टोर पे जाना ही शॉटलिस्टिंग हो ज

00:44:24obviously recruiter की mistake है I hope आपको यह वाला metrics समझ आया होगा candidate line-up metrics जिसमें आप यह देख सकते हो कि आपका किसी दिल का क्या काम है

00:44:36यहां तक दन है

00:44:40so coming to the next optimizing productivity target and lead management देखें simple सा है कि

00:44:56दो टाइप से हमारा काम होना start होता है एक होता है हमारा outbound leads एक होता है हमारा inbound leads

00:45:03outbound leads का मतलब यह सारे candidate जो आपको CRM में दिखते हैं यह सारे outbound leads है

00:45:08मतलब basically उन्होंने apply तो किया है but आप इनको खुद से वापस से call कर रहे हो

00:45:13इनका call directly नहीं है आपके पास में that is outbound leads but as potential as inbound leads

00:45:18but जैसे आपका transition हमारे साथ में अच्छा हो जाता है आप 3 दिन, 4 दिन, 5 दिन काम करते है

00:45:24then आपका जो profile head है वो आपको inbound leads देना start करता है

00:45:28inbound leads क्या होती है inbound leads का मतलब होता है कि हम जितने भी head campaign चलाते है

00:45:33local campaign चलाते हैं कहीं पर भी चलाते हैं उसमें हमारा एक technology होता है

00:45:38वो हमें call करता है आप हमारा call आपके पास में divert होता है directly

00:45:43मतलब indirectly आप तो यह समझो आपके पास में candidate का direct call आया

00:45:47मतलब वो call कैसे आया वो candidate पहले excel में नहीं गया

00:45:51excel में नहीं जाके CRM में नहीं गया

00:45:55सीधा कहां आया वो आपके call पर

00:45:59वो आपको CRM में नहीं दिखेगा direct call आया आपके पास में

00:46:03उसको बोलते हैं inbound call तो जो direct call आना start होते हैं

00:46:06वहाँ से भी आपका efficiency निकलना start होता है

00:46:08बट inbound और outbound दोनों आपके लिए काम करेंगे

00:46:11inbound कुछ दिनों की activity के बाद में आपको access देते हैं

00:46:14natural देते हैं आपके team leaders अपने आपको access देतेंगे

00:46:17ठीक है और इन दोनों को मिला के यही आपका lead generation और efficiency काम करेगा

00:46:22daily activity target आपका minimum 200 activity आपका होना चाहिए

00:46:27तब आप productive है अगर आपका 200 activity नहीं हो रहा है

00:46:30means आप अभी भी आपको खुद कोई पता चल जाएगा

00:46:32क्या आप 200 क्यों नहीं हुआ क्योंकि आप खुदी काम नहीं करें

00:46:34अदर्वाज करें होते हैं तो हो जाता

00:46:36तो यह आपका daily quality इतना maintain होना चाहिए

00:46:38consequences of unauthorized CRM use

00:46:41देखिए पहले चीज़ क्योंकि इसमें CRM में data है

00:46:44data is the gold

00:46:46तो इस data को आपको कहीं भी मिस utilize नहीं करना है

00:46:51कहां आपका CRM login है आपको यह login करना है

00:46:53किसी और को access नहीं देना है

00:46:54अगर आप किसी और को access देंगे तो first time जहां आप login करते हैं

00:46:57second time जहां login करते हैं

00:46:59उन सबका IP capture होता है

00:47:00मैं आपको live दिखा भी देता हूँ

00:47:01ताकि आप यह नहीं कहें कि आपने पहले नहीं बताया

00:47:04sorry यह बदा

00:47:08जैसे मान लेते हैं रेखा है

00:47:14अगर रेखा की अगर मैं activity देखूँ 19 तारीक की तो कि 11.34 पर कुछ किया है उन्हें

00:47:23अब आप इनके activity में देखेंगे यहां पर एक आई-पी रिकोर्ड हो रहा है कि उन्हें ने कहां पर login किया है

00:47:30अब आप आई-पी देखेंगे इस CRM consistent चेक करता है कि आई-पी बदल तो नहीं रही है

00:47:34daily daily दिन में बार-बार यह आई-पी नोट करता है

00:47:37फिर उसके लाबा हर candidate का एक ID होता है 307, 15 यह short code होता है

00:47:42encrypted IDs है मतब ऐसे directly समझ में नहीं आती कि क्या है

00:47:45यह IDs है database की IDs है

00:47:47तो यह हर आई-पी यह सब नोट करता है

00:47:50अगर लगा कि CRM का usage fair नहीं हो रहा

00:47:53कहीं किसी और के पास में access है कोई और login कर रहा है

00:47:56आप फिर किसी और को access दे दिया गया

00:47:58तो यह सारे situations जो है

00:48:00consequences यह unauthorized CRM use में आते हैं

00:48:02तो basically आपको यह नहीं करना है

00:48:04naturally ऐसा होगा आप देखना

00:48:06कोई आपको trigger करेगा ही नहीं

00:48:08अगर आप fair use कर रहे हैं

00:48:09और जैसे आप करके देखना

00:48:11आप जैसे unfair use करेंगे

00:48:13आप उनको data दे देते हैं

00:48:15मान लो अपने friend को दे देते हैं

00:48:17या जहां पर आप अल्रीडी

00:48:19last company के साथ में काम करके आए हैं

00:48:21आप उनको data दे देते हो

00:48:23कि यह लो मेरे पास में CRM से data आ रहा है

00:48:25आप इनको call कर लो

00:48:27आप अपनी job लगवा दो

00:48:29जैसे आप unfair use करेंगे

00:48:31सरवाई कर पाओगे आपको शाम पहले-पहले

00:48:33कहीं न कहीं से trigger मिल जायागा

00:48:35कि सर कुछ गडबड आपके account के साथ में

00:48:37यह sure है 100% है

00:48:39तो यह data integrity और आपको यह security

00:48:41maintain करनी है unauthorized access नहीं

00:48:43देना है because यह CRM आपका

00:48:45सब कुछ है इस AB slate के साथ में

00:48:47आपको किसी को access नहीं देना है

00:48:49और आपको मैं अगर दिखाऊं

00:48:51यहाँ पर total employee count जो है 293 है

00:48:53including your badge

00:48:55इन सब का

00:48:57particularly joining date

00:48:59last login date इन्होंने कब अपने

00:49:01profile पर काम किया कब login किया

00:49:03कब क्या काम किया यह सब यहाँ पर record हो रहा है

00:49:05तो उस situations में

00:49:07आपको भी वही follow करना है

00:49:09तो आपको unauthorized use नहीं करना है

00:49:13then coming to the next compliance agent and professional standards

00:49:15आपको क्या maintain करना है

00:49:17पहली चीज communication आपको respectfully करना है

00:49:19किसी को यह नहीं बोलना है

00:49:21hey दिक्षा और क्या कर रही है

00:49:23क्या नहीं किसी को ऐसे नहीं बोलना है

00:49:25आपके चाहे juniors हो

00:49:27subordinates हो चाहे आपके colleagues हो

00:49:29सर्मेम बोलना है

00:49:31irrespective of कि उनका age क्या है

00:49:33और वो आपसे कितने senior है junior

00:49:35सबको आपको सर्मेम बोलना है

00:49:37directly आपको यह slang language में बात नहीं करना है

00:49:39professional WhatsApp conduct आपको follow करना है

00:49:41groups में

00:49:43आपके कहीं सारे groups होंगे

00:49:45जहां पे आप एड होंगे

00:49:47वहां पे आपको chit-chat, joke, memes

00:49:49करना है because हमारे groups में

00:49:51support के लोग और HR के लोग भी होते है

00:49:53अगर मालो आप Reliance के लिए काम कर दो

00:49:55तो Reliance का HR भी अपने group में है

00:49:57तो आपको वहां पे अपना

00:49:59personal conversation चालू नहीं कर देना है

00:50:01कि मुझे यह समझ नहीं आ रहा

00:50:03मुझे वह समझ में नहीं आ रहा

00:50:05राइट और respective candidate आप वहां पहुचे

00:50:07उससे बात करें ना कि group में आप

00:50:09chit-chat चालू करें यह जो onboarding group है

00:50:11इसमें तो आप सारे messages लिए करते हैं क्योंकि

00:50:13onboarding का है यहाँ पर केवल आप और हम लोग है

00:50:15इसमे HR नहीं है

00:50:17profile picture आपको maintain करनी है

00:50:19आपको अपने WhatsApp पे भी profile picture लगा नहीं है

00:50:21और आपको अपने CRM में भी आपको profile picture लगानी है

00:50:25क्यों लगानी है? क्योंकि आप देखेंगे

00:50:27जैसे मानलो यह candidates है

00:50:31अपने profile picture यहाँ भी लगा रखिया

00:50:33सब ज़गे लगा रखिया

00:50:35no sir

00:51:01because you know work from home already in the last 1-2 years of the industry

00:51:07the fraud, unaccessed use, charge, consultancy charge, upfront charge

00:51:13the other consultancies have been so bad for this industry

00:51:17that they feel that they have money from candidates

00:51:20and this fraud is a lot of times with candidates

00:51:23so what their perception will be with you

00:51:26because if you have a problem with 10, if you have a problem

00:51:28then you will never trust

00:51:30you will also find that you will be somewhere else

00:51:32or charge or later

00:51:34or something else

00:51:36so you will never trust

00:51:38trust is a simple method

00:51:40you will always have a good photo

00:51:42you will always have a good photo

00:51:44you will always have a good photo

00:51:46but a very good professional

00:51:48decent photo

00:51:50no matter if it is a good photo

00:51:52you will always have a good photo

00:51:54then once you have a first time call

00:51:56if you even take it

00:51:58if you have a number of candidates

00:52:00you will always be able to ask

00:52:02otherwise

00:52:04if you are interested in terms of talking to you

00:52:05then at least you will find it

00:52:07so you will have to call your candidates

00:52:09then you will be able to ask you

00:52:115 minutes you give me the first call, I am doing it, you will come and do it, sir, why don't you go to the interview?

00:52:17At least, you will take the phone and reply that I am not gone. Otherwise, sir, your job is, you will do it.

00:52:24Okay, I will give you a JD, you will read it. I will give you a JD, you will read it.

00:52:31Then, I will give you a candidate, you will read it, you will get the interview scheduled.

00:52:35Sir, I will get the interview scheduled, you will reach there.

00:52:38If you have a candidate, your phone is completely gone.

00:52:40You will not have to switch off, you will not have to do it.

00:52:42Why? Because the relationship is not maintained.

00:52:44You have lost the opening.

00:52:46So, after the candidate, you will have to ask, OTP, Aadhar card, pen card.

00:52:51Because you will have to log in.

00:52:53If you have a set of X portal, you will have to open the employee account.

00:52:57Then, you will not give documents.

00:52:59If you don't give documents, then you will not give them.

00:53:02So, candidate, you will not have to talk.

00:53:03So, you will maintain your profile picture.

00:53:05This is compulsory.

00:53:07After that, we have to maintain data security,

00:53:11We must maintain the confidentiality and not give leads.

00:53:15Screenshots in any area or any area.

00:53:17We don't go beyond any area.

00:53:19You can't try to take the screenshot from each other.

00:53:21So, you can take the screenshot from each other.

00:53:23And send out yourself.

00:53:24This is a chat.

00:53:25This is a team member.

00:53:26This is a manager.

00:53:27You have to add your number.

00:53:28You have to apply a manager.

00:53:30So, you will set your manager.

00:53:31The entire team will be back.

00:53:33not like that

00:53:34if there is a confidentiality breach

00:53:36then you will be responsible

00:53:38prohibited activities

00:53:40what do you need to do

00:53:41first, you don't have access

00:53:43second, you don't have parallel job

00:53:45strictly, you don't have parallel job

00:53:47you don't have to do it

00:53:48you have to promise you to do it

00:53:51that yes, we are available

00:53:52yes, we are going to join this date

00:53:54otherwise, I have to ask you when to join

00:53:56you have not given date

00:53:58that you have to do it

00:53:59that date you have to do it

00:54:00so, you don't have to say that

00:54:03now, you have to say that

00:54:05I will be free for 15 days

00:54:06and then I will talk to you

00:54:07and then I will join you

00:54:08I will just join and onboarding

00:54:10and then I will go to the next

00:54:12first, I will go to the first company

00:54:14and then I will go to the next

00:54:15not like that

00:54:16parallel job you don't need to do it

00:54:18you don't need to do the other job

00:54:20you have to do full time

00:54:22bypass the processes

00:54:24you have to leave a training or session

00:54:26you have to leave it

00:54:27this is the one thing you have to do it

00:54:29one guy up

00:54:3012 people have

00:54:31one person left

00:54:32okay

00:54:37okay, I will note who left us

00:54:43so, prohibited activities

00:54:47you have to do parallel job

00:54:48you have to do it

00:54:49you have to do it

00:54:50you have to do it

00:54:51you have to follow it

00:54:52you have to do it

00:54:53you have to do it

00:54:54you have to do it

00:54:55but you have to do it

00:54:56bypass it

00:54:57you have to do it

00:54:59you have to do it

00:55:00you have to do it

00:55:01otherwise

00:55:02oh, you have to do it

00:55:04financially help

00:55:05one side of the job

00:55:06bhi naihi ka arna hai.

00:55:08Maclep, aapke paas me, jaise hi group se koi candidate nikla, ma'am aam me ra

00:55:11is baar thoda kuch huwa nahi, thoda hi help ka denghe, mayri ye problem hai, woh problem

00:55:14hai, bilkul naihi. Financial help bhi naihi ka arna hai, aapni maannota bhi naihi

00:55:19dikhaanai hai. Kyao ki candidates, aysay bhi hoate hai groups me, aap se kahi bar

00:55:22thoda relation acha ho gaya, baat acha ho gaya, unko laga ki aap toh acha perform

00:55:25kariho, financial help mangi, bilkul naihi ka arna hai, compliance and policies bhi

00:55:29last onboarding and growth structure

00:55:32how to work this system

00:55:34the first thing is

00:55:37you have to complete your profile

00:55:39because every thing is a sense

00:55:41if you don't have bank details

00:55:42salary

00:55:43simple

00:55:44personal details

00:55:46how to know

00:55:47which city

00:55:48documents

00:55:49if you don't upload

00:55:50how to verify

00:55:51how to verify

00:55:52bank details

00:55:53or documents

00:55:54without pencard

00:55:56employer account

00:55:57how to make your salary disperse

00:56:00simple common sense

00:56:01if you don't do this

00:56:02then you don't do any

00:56:04audio video profile

00:56:05when you don't submit

00:56:06then you don't understand

00:56:07what you say

00:56:08what you say

00:56:09what you say

00:56:10what you say

00:56:11what you say

00:56:12what you say

00:56:13because

00:56:14every company has a requirement

00:56:15if we fulfill that

00:56:17then you will understand

00:56:18that this company

00:56:19is a suitable end

00:56:20I will show you a live example

00:56:22as we say

00:56:24like

00:56:25only

00:56:26to my opinion

00:56:27I'll say

00:56:28that

00:56:29this is a candidate

00:56:32while i've had a

00:56:34new job

00:56:35when I think

00:56:36this is a candidate

00:56:37I'll give it

00:56:38now

00:56:39I want to know

00:56:40that

00:56:41I have a new job opportunity

00:56:42which a good job is

00:56:43which I have a responsibility

00:56:44to be

00:56:45from a leader

00:56:46or to go to a profile head

00:56:48something

00:56:49I see

00:56:50which is the best candidate

00:56:52I am currently pursuing MBA in Human Resource Specialization.

00:57:22I have worked at Teleperformance Mohalle for more than 1.5 years as a customer care representative and has experience in handling UK, Canada and US customers and experience in handling calls, texts with multiple conversations at the same time.

00:57:41I have also worked at T-Tech Ahmedabad and experienced in handling leads and we used to qualify and disqualify them on the basis of their data.

00:57:52I can understand how the persona of the ma'am is, so that we can apply in the right candidate in the right job.

00:57:59Hello sir, is this Udeh Bharti?

00:58:02Yes.

00:58:04Hi sir, my name is Navya from AB Slate and we have received your application for the job profile of customer care representative at Teleperformance Mohalle.

00:58:12Are you interested?

00:58:14Oh yes, I am.

00:58:14Oh, that's great.

00:58:16So, let me just give you a description of what Teleperformance is all about and what your job profile would be.

00:58:22So, Teleperformance is basically a BPO industry which has experience from past years in handling their customers widely and effectively.

00:58:30Your job profile will be of a customer care agent which is in a hybrid process.

00:58:36You will be handling calls and texts at the same time.

00:58:40So, are you comfortable in handling that?

00:58:42Yeah.

00:58:43That's great.

00:58:44That's great.

00:58:45So, let me just give you what needs to be done further and what the process is all about.

00:58:51Right.

00:58:52Yeah.

00:58:52I will be giving you an assignment link.

00:58:55Is this your WhatsApp number?

00:58:57Yes, this is not.

00:58:59Now, listen.

00:59:00If I heard about this ma'am, it was just a dead minute.

00:59:03And it was another conversation that had the same time here.

00:59:06And they gave a short introduction of one minute or dead minute.

00:59:10Do you understand how to talk about the style of this ma'am, how to talk about the persona and how to talk about this ma'am?

00:59:16I will get a lot of judgment from this ma'am.

00:59:20Will you agree with that?

00:59:22Yes, sir.

00:59:24Perfect.

00:59:25Again, not necessary.

00:59:27Like I said, this ma'am has already worked in Terry performance.

00:59:29His profile is very good.

00:59:31But ma'am, I don't expect that you speak so well in English and so perfectly.

00:59:35You speak so well.

00:59:36Simple.

00:59:37Your natural voice tone.

00:59:39Natural way.

00:59:40You speak in Hindi.

00:59:40Like I am saying.

00:59:42Hindi is natural.

00:59:43There are no need to be artificial or superficial.

00:59:45Not just a bit of a need.

00:59:46Not as you are comfortable.

00:59:48And you are saying, you are saying, you are saying, you are saying.

00:59:50You speak in a natural way.

00:59:53You write the script and then you are saying.

00:59:54No difference in that matter.

00:59:55But at least you have a natural outcome.

00:59:56I am born and raised in Satna Mathipatis and I am born and raised in Satna Mathipatis.

01:00:26I have done my post-graduation in Master of Computer Application from RGPV University and I am passionate about HR strategies with the organization goals.

01:00:56I am Sumit Kodole and I am from Murthyjapur in Maharashtra.

01:01:22And I currently completed my graduation in BBA from Vidyaparthi College in Amravati.

01:01:31And along with my education, I completed two internships.

01:01:36First one in Finance in 2022 in Alaska Company and another one in LearnX Company.

01:01:45And I chose HR, Internship.

01:01:50So in both of the internships...

01:01:53So because we are working in the HR profile.

01:01:55So HR profile, you know, it's all about a human interaction and all.

01:02:01We work in the front of us, listen, listen, just in our emotions in our job.

01:02:05This is the most respectable job, especially for the female candidates.

01:02:08So if we have a company, if there's a company, if there's a company, if there's a CEO or a vice president,

01:02:16then we have an equal position in HR.

01:02:18Ultimately, people respect us that ultimately our salary is responsible for our growth.

01:02:26So this is a profile, which is very important for you.

01:02:56This is the meme.

01:02:58Hi, my name is Ashri Shivani and I recently completed my Bachelor of Commerce over the past few months.

01:03:08I have developed a strong interest in human resource and recruitment.

01:03:12I enjoy interacting with people, understanding their skills and helping them find...

01:03:18Hope you have understood that.

01:03:20Now I will tell you that next step in the profile.

01:03:23We have listened to the meme audio video,

01:03:27and we have seen the profile.

01:03:30The first time we have seen the activity count total.

01:03:34If the activity count is a bare minimum,

01:03:36but if it is 3.49,

01:03:38it is effectively working for 2 or 3 days.

01:03:40It is a new candidate.

01:03:42It is a good experience.

01:03:45It is well performed.

01:03:46The activity count is good.

01:03:48The profile is complete.

01:03:50The profile picture, pen card, adar card, detail, education detail, contact detail, audio video.

01:03:55All of them are complete.

01:03:57So in that situation, we will see that we will need to add any responsibility or not.

01:04:02We will start internally the decision to start our own.

01:04:05So the point is that,

01:04:09that you will complete your audio video and your CRM profile.

01:04:13Okay?

01:04:14After that,

01:04:15you will have a meeting,

01:04:17when you will start working on a particular company.

01:04:20Basically, it will be tomorrow.

01:04:21That,

01:04:22when you go to the company,

01:04:24what is the requirement of the company?

01:04:27What is the JD?

01:04:28What is the poster?

01:04:29What is the poster?

01:04:30What is the requirement of the poster?

01:04:31What is the requirement of the company?

01:04:32What is the requirement?

01:04:33Well,

01:04:34you will understand the material.

01:04:35All of your players.

01:04:36Whatever you will get.

01:04:37If all of you will know the companies and your company that tomayı and your businesses will practice,

01:04:38you will be the freak.

01:04:39How you will know everything to handle the company?

01:04:41You will understand there.

01:04:42all of when,

01:04:43why would you lose your company that you skills can be Bartow Series?

01:04:44Did you,

01:04:45then?

01:04:46Then,

01:04:47you will understand everything.

01:04:48We will talk about the interviews.

01:04:49us and end...

01:04:49And Couther會rer會..

01:04:50by planning ..

01:04:52By building..

01:04:53who are using a company service

01:04:58and key team.

01:04:59You will re-use.

01:05:00And the lever yaşam Boris and how you'll疲 querer.

01:05:02noticing you, activity you check

01:05:04every small microchages

01:05:06you check, like if I have a live example

01:05:08that you see this meme

01:05:09video, this meme video, you see

01:05:11I know every candidate knows

01:05:13which is complete, which is not complete

01:05:15which is best, which is best

01:05:17fit, so you have

01:05:19particularly every activity notice

01:05:21irrespective that you have 7 days

01:05:2310 days, 15 days

01:05:25these are many candidates who have 7 days

01:05:27their activity is very good, 7 days

01:05:29they have a lot of performance

01:05:307 days after 7 days, they have

01:05:32they have a lot of responsibility

01:05:34and their salary structure

01:05:36revised, fixed salary, $15,000, $18,000

01:05:39plus they have a lot of incentive

01:05:42plus they have a separate

01:05:43some candidates who have

01:05:45growth, they are also doing

01:05:47some candidates who have

01:05:49respective company, all HR

01:05:51and HR assistant

01:05:53and they have a full journey

01:05:55they should just

01:05:57their record best

01:05:59best

01:06:00if they have a record

01:06:01today

01:06:025 activity

01:06:0310, 10, 20, then

01:06:04the situation

01:06:05is bad

01:06:06simple

01:06:07promotion

01:06:08main criteria

01:06:09activity

01:06:10activity

01:06:11activity

01:06:12based promotion

01:06:13not

01:06:14means

01:06:15means

01:06:16you can't do anything

01:06:17you can't do anything

01:06:18you can't do anything

01:06:19you can't do anything

01:06:20that is secondary factor

01:06:21activity

01:06:22not

01:06:23means

01:06:24you can't do anything

01:06:25promotion

01:06:26based on achieving

01:06:27activity count

01:06:28milestone to recognize

01:06:29and reward high performer

01:06:30then

01:06:31bonus structure

01:06:32basically

01:06:33basically

01:06:34group

01:06:35leaders

01:06:36then

01:06:37team

01:06:38leaders

01:06:39and

01:06:40consistent

01:06:41performance

01:06:42improvement

01:06:43fast

01:06:44take

01:06:45possibilities

01:06:46based on strong

01:06:47communication

01:06:48strong

01:06:49communication

01:06:50more

01:06:51strong

01:06:52communication

01:06:53not

01:06:54dedication

01:06:55attendance

01:06:56proper

01:06:57when you go to

01:06:58small

01:06:59to

01:07:00message

01:07:01you can't

01:07:02tag

01:07:03your group

01:07:04particularly

01:07:05HR

01:07:06you can't

01:07:07have to

01:07:08small

01:07:09pre-approval

01:07:10just

01:07:11morning

01:07:12information

01:07:13you can't

01:07:14ask

01:07:15to

01:07:16make

01:07:17a

01:07:18team

01:07:19leader

01:07:20and

01:07:21HR

01:07:22that's it

01:07:23simple

01:07:24and

01:07:26attendance

01:07:27and

01:07:29particularly

01:07:30leadership

01:07:31particularly

01:07:32follow

01:07:33your

01:07:34advance

01:07:35excel

01:07:36will

01:07:37then

01:07:38promotion

01:07:39and

01:07:40growth

01:07:41if

01:07:42you

01:07:43have

01:07:441000

01:07:45activity

01:07:46and

01:07:47if

01:07:48you

01:07:49have

01:07:501000

01:07:51activity

01:07:52and

01:07:53if

01:07:54you

01:07:55have

01:07:56a

01:07:57thousand

01:07:58activity

01:07:59you can't

01:08:00start

01:08:01as a recruit

01:08:02as

01:08:03a

01:08:04group

01:08:05leader

01:08:06if

01:08:07you

01:08:08have

01:08:09involved

01:08:10if

01:08:12you

01:08:13have

01:08:14600

01:08:15activity

01:08:16means

01:08:17just

01:08:1830

01:08:19days

01:08:20if

01:08:21you

01:08:22have

01:08:2330

01:08:24days

01:08:25you can't

01:08:26make

01:08:27100

01:08:28in

01:08:29one

01:08:30percent

01:08:31you can't

01:08:32nominate

01:08:33and

01:08:34accordingly

01:08:35your

01:08:36salary structure

01:08:37is

01:08:38you can't

01:08:39start

01:08:40from

01:08:41activities

01:08:42you can't

01:08:43maintain

01:08:44team

01:08:45structure

01:08:46as

01:08:47as

01:08:48as

01:08:49as

01:08:50as

01:08:51as

01:08:52as

01:08:53as

01:08:54as

01:08:55as

01:08:56as

01:08:57as

01:08:59as

01:09:00as

01:09:01as

01:09:02as

01:09:03as

01:09:04as

01:09:05as

01:09:06fashion

01:09:07as

01:09:08as

01:09:09as

01:09:10as

01:09:11as

01:09:12such

01:09:13as

01:09:14as

01:09:15as

01:09:17as

01:09:22as

01:09:23as

01:09:24as

01:09:25as

01:09:26as

01:09:28as

01:09:35the least, if you still have 3-4-5 places, if you have a doubt related to the company,

01:09:40then you will be the team leader in which group you will be the team leader.

01:09:44Then you will be the discussion. If you have a problem with these four, then I will give you my number.

01:09:50You can contact me. But provided, if you don't ask me, I don't have a quittal,

01:09:54I don't have a candidate in my database, then you will be the right candidate on the spot.

01:10:00You will be the right candidate.

01:10:07Who is the candidate?

01:10:09Anyone?

01:10:11HR, Manpreet, ma'am.

01:10:14CRM related, Lakshir, ma'am.

01:10:18The other system related, personal issues, ma'am.

01:10:25Perfect.

01:10:26Perfect.

01:10:27Especially the company that you are working on,

01:10:30the company's TL are different.

01:10:32It depends on the Wipro TL, Frankfin, HR,

01:10:37which you will add in the next group, you will know tomorrow.

01:10:41Okay?

01:10:42Then after that,

01:10:44if you have an issue or a problem,

01:10:48you will escalate.

01:10:50The protocols are simple.

01:10:51You will tell your head first.

01:10:53You will tell your head first.

01:10:54If you tell your head from there,

01:10:55HR from there.

01:10:56HR from there.

01:10:57Growth from there.

01:10:58You will tell Magnum.

01:10:59You will tell technical, Lakshir.

01:11:00Like that.

01:11:01These are your protocols.

01:11:02Emergency.

01:11:03If you feel particularly an emergency,

01:11:05take a quarrel,

01:11:07you have a dispute or anything,

01:11:10then you can do it.

01:11:12If you have a problem here,

01:11:14you can do it.

01:11:15You can do it.

01:11:16You can do it.

01:11:17You can do it at the last.

01:11:18If you have a problem critical,

01:11:19then I will convert your time.

01:11:22Work commitment and daily protocol

01:11:24is simple.

01:11:26Monday will give flexibility

01:11:28because you can do it late.

01:11:29If you have a daily 10 hours,

01:11:30then Monday will not be 8 hours.

01:11:32If you have 7 hours,

01:11:33then you can do it.

01:11:34Morning will be late.

01:11:35You can do it.

01:11:36Long weekend will support

01:11:37for Monday.

01:11:38Monday will be flexibility.

01:11:39Leave.

01:11:40You already know that

01:11:41there are two optional leave.

01:11:42One month.

01:11:43And you can do it.

01:11:44You can do it.

01:11:45You can do it.

01:11:46You can do it.

01:11:47And all you need to do it.

01:11:48So,

01:11:49you need to do it.

01:11:50You need to do it.

01:11:51Work expectations.

01:11:52You should do it.

01:11:53Tuesday will be day.

01:11:55Monday to Friday.

01:11:56Half day will be Saturday.

01:11:57Sunday will be week off.

01:11:59If you do it for the full day,

01:12:00then it will be optional.

01:12:01Sunday will be optional.

01:12:02And then it will be optional.

01:12:03Each one will do it.

01:12:04Then it will be optional.

01:12:05The communication protocol

01:12:07the communication protocol is very simple

01:12:09you have to keep communication

01:12:11every day in the evening

01:12:13you will ask your team leader

01:12:15what was your review today

01:12:17obviously you will see the ERM

01:12:19but you will also ask verbally

01:12:21what was your review today

01:12:23what was your review

01:12:25what was your review

01:12:27what was your query

01:12:29basically you want to connect one to one

01:12:31you don't have any issue

01:12:33so you have to give them a review

01:12:35you have to give them a review

01:12:37you have to give them a review

01:12:39so you have to give them a summary

01:12:41kind of review

01:12:43so they will be updated

01:12:45what was your problem

01:12:47on CRM is your task

01:12:49the morning meeting

01:12:51you have to come in 5-10 minutes

01:12:53but at least you have to come in on time

01:12:55so they will know how many people are doing

01:12:57basically the meeting is this way

01:12:59because every day the requirement changes

01:13:01today I have a requirement

01:13:03in Pune, Hiderabad and Mumbai

01:13:05so you will have to meet in the morning

01:13:07so you will know

01:13:09that you will do it

01:13:11and that you will do it

01:13:13and that you will do it

01:13:15and that you will do it

01:13:17and that you will do it

01:13:19if you don't have a meeting

01:13:21then you will attend

01:13:23otherwise you will understand the whole day

01:13:25and that you will do it

01:13:27okay

01:13:29working norm

01:13:31because it is a remote environment

01:13:33it is very simple

01:13:35you will do it

01:13:37you will do it

01:13:39maintenance

01:13:41and professionalism

01:13:43you can do it

01:13:45but with CRM

01:13:47and whatever you have to do

01:13:49you can do it

01:13:51you can do it

01:13:53you can do it

01:13:55you can do it

01:13:57you can do it

01:13:59you can do it

01:14:01you can do it

01:14:02you can do it

01:14:03you can do it

01:14:04then

01:14:05salary incentive

01:14:06and important reminder

01:14:07simple

01:14:08monthly salary

01:14:09you will get to the first date

01:14:11but

01:14:12criteria

01:14:13you should know

01:14:14how many milestones

01:14:15how many criteria

01:14:16how many payout calculator

01:14:17I will tell you

01:14:18you will see

01:14:21the option

01:14:23you will click

01:14:24and see

01:14:26now my closing is zero

01:14:27you will see

01:14:28like this slider

01:14:29your closing is 1

01:14:30so your closing is 4.5

01:14:31so your closing is 1

01:14:33so your closing is 2

01:14:343

01:14:354

01:14:365

01:14:37so your closing is 5

01:14:38so there is no milestone

01:14:39until 4 closing

01:14:40before the minimum is just

01:14:41about the minimum closing

01:14:421 month

01:14:43so 4 closing has

01:14:44until the closing rate

01:14:45is 4.5

01:14:46otherwise, you will reach 5 closing

01:14:50so in 5 closing, you will have an extra milestone for 15 rupiah

01:14:54that's why if you have average, you will have a per closing

01:14:58and if you have a criteria for 15, you will have 12,750 rupiah

01:15:06if you have average, you will have a per closing rate

01:15:10average is 8500 rupiah per closing rate

01:15:14your commercial training will be further

01:15:18which closing rate will be in which basis

01:15:22if you have 15 closing rate if you have 30 closing rate

01:15:26you will have a same time of interview time

01:15:30you can calculate here

01:15:32in the calculation, you can't claim that I have the time

01:15:36that I have the time and the month

01:15:38not about the activity, 5-2-4-5

01:15:402-4-5

01:15:41so I need to get it

01:15:42in the case of your salary 100%

01:15:44because everything is clear

01:15:46if everything is fair and everything is done

01:15:50so in case

01:15:52if you are in the system

01:15:53or not

01:15:55then you will get your proper salary

01:15:57where you will get no difficulty

01:15:59without question ask

01:16:00provided your CRM profile

01:16:03complete

01:16:03that is a mandatory step

01:16:05if you have audio or video

01:16:07bank details

01:16:07then you will not

01:16:08then you will get it

01:16:09so you will get it

01:16:11so this is the first time

01:16:13to complete the earnings review

01:16:1525-30% of your salary

01:16:17you will see a wallet section

01:16:19in your profile

01:16:20that will tell you

01:16:22like you say

01:16:23you will see

01:16:25here in your profile

01:16:27here in your profile

01:16:29you will see a wallet

01:16:30so basically

01:16:31you can see it in your wallet

01:16:33that will be a shortlisted

01:16:35that will be a pipeline

01:16:37so you will see

01:16:39you will see the same wallet

01:16:41and you will see the same wallet

01:16:43here in your profile

01:16:45here in your profile

01:16:47so you will see

01:16:49you will see that

01:16:51you will see that

01:16:53you will see that

01:16:55you will see that

01:16:57you will see that

01:16:59you will see that

01:17:01you will see that

01:17:03you will see that

01:17:05you will see that

01:17:07in your profile

01:17:08if you will see that

01:17:09in your caliber

01:17:11between 25–30%

01:17:13in your closing

01:17:15background

01:17:15time wands

01:17:26my caliber

01:17:28if your squad babe

01:17:29आपको कराना है 25-30 के बीच में

01:17:31यह आपको याद रहेगा

01:17:3425-2 30 के बीच में आपको

01:17:39reconciliation कराना है ताकि

01:17:40first तारीक को आपको उस 30 तारीक का

01:17:43पुरा जुड़ के आ गया अगर by the way

01:17:44कोई candidate छूट गया 30 तारीक से पहले पहले

01:17:47और आपने उसका reconciliation नहीं कराया

01:17:49मतलब उसको add नहीं करवाया wallet में

01:17:51तो फिर उस candidate का फिर आपको

01:17:53अगले महिने में कराना पड़ेगा

01:17:55ठीक है और कुछ भी issue regulation होता

01:18:02इस पुरे process में तो आप

01:18:03raise कर सकता है अपना request

01:18:05मनपीत में हम से कर सकते हैं अदर्वाइस

01:18:07मेगनम में से कर सकते हैं

01:18:09ठीक है

01:18:09Sir मेरे question है

01:18:11Sir मैंने कर नहीं कर पाई थी

01:18:15तो वो कैसे मतलब यह profile बनानी है

01:18:17और वो ही बताया था

01:18:18मतलब recruiter dashboard के बारे में बताया था

01:18:20थोड़ी मैंने किया था फिर मतलब network issue हो गया था

01:18:23तो इसलिए मैं नहीं कर पाई थी

01:18:25तो situation में

01:18:27maximum यह कर सकते हैं कि आपको

01:18:28में video provide कर दूंगा

01:18:30आप उस video को देखके फिर आपको खुद कोई थोड़ा cover up करना पड़ेगा

01:18:33ठीक है ठीक है

01:18:34सर यह तो मुझे पदा चलगे कि profile बनानी है

01:18:37जिसमें अपना photo लगाना है

01:18:39वीडियो लगानी है audio वीडियो वाली राइट

01:18:41और bank का सारा

01:18:43डिटेल्स डालना है

01:18:44वो चीज मुझे क्लिया था वैसे meeting

01:18:47और एक चीज ये भी था जहां से मतलब की

01:18:49dashboard से चाहां से

01:18:50candidate का नाम वगेरा जहां पर उसका आएगा

01:18:53calling वगेरा का वो सारी चीज में बता रही थी

01:18:55थोड़ा तो में बट उसके बाद में फिर मेरा

01:18:58connection हो गया था इसलिए मुझे जाना पड़ा था

01:19:00okay

01:19:00so the final reminder or final expectation is active engagement आपको active रहना है

01:19:12second time and communication का especially ध्यान रखना है time discipline होना

01:19:16चाहिए और जो भी कुछ भी हो clearly communicate करना है

01:19:19आक यह हम यह expect नहीं करेंगे आपसे कि आप पांस दिन तक कुछ भी नहीं कर रहें

01:19:23पर जब हम आपसे पूच रहे हैं कि में आप काम क्यू नहीं कर रहे हैं

01:19:26तब आप बोल रहे हैं कि actually मेरा quittal नहीं चल रहा था

01:19:31burn р Uh not like that

01:19:33If you don't get the right candidate, go to the right candidate.

01:19:36But when we ask you, don't give this answer to you, please.

01:19:39Because you have 30 days active here.

01:19:42Because you are on board and you have to have 30 days minimum.

01:19:4630 days active days, not inactive days.

01:19:48If you think that 30 days, the CRM has become better than you,

01:19:53then if you leave 30 days later, then you have to leave us free.

01:19:57Then you have to have 30 days, because you haven't done anything.

01:20:00So you had 30 days full of waste, full of inactive days.

01:20:02Because you will see, tomorrow and tomorrow,

01:20:05then the next day, the next day, the next day start.

01:20:08A single candidate is a training cost.

01:20:12Training cost is a Quittal and CRM cost.

01:20:15If you search for any recruiter or any recruiter or any recruiter or any recruiter,

01:20:18all of you have to make a single recruiter.

01:20:2112-1500 per month.

01:20:24If you have a profile made, you will have credits.

01:20:30These credits are normal WhatsApp credits.

01:20:33So you give credits.

01:20:34Training is a training, full of team will be used.

01:20:37So you don't want to come here and just be able to get seven during 2-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-4-5-5-4-4-4-5-4-4-4-4-4-4-4-4-4-5-4-4-4-4-4-4-4-4-4-5-4-4-5-4-4-4-5-4-4-4-4-4-4-4-5-4-4-4-4-5-4-4-4-4-4-5-4-4-4.

01:20:41in case if you have an emergency

01:20:44you can tell me to tell me

01:20:46that my emergency is

01:20:48I'm going to go

01:20:49and if you have a free

01:20:51then you can leave

01:20:52otherwise you have to

01:20:5330 days minimum serve

01:20:54at any cost

01:20:56before that

01:20:57if you have to breach

01:20:5830 days

01:21:00not much

01:21:016 months

01:21:021 year agreement

01:21:03bond

01:21:04you have to doubt

01:21:06something to be

01:21:07but if you have to

01:21:09if you have to tell me

01:21:10then you will have a problem

01:21:12and you will have a warning later

01:21:13and you will have a notice

01:21:15to start

01:21:15otherwise better

01:21:17that you have 30 days

01:21:18at least serve

01:21:19active engagement

01:21:19should be 30 days

01:21:20but you have to see

01:21:21one time

01:21:22make this work

01:21:237 days

01:21:24not 30 days

01:21:257 days

01:21:267 days

01:21:26the system is so perfect

01:21:27so good

01:21:28that you will feel

01:21:30that it is the best job

01:21:31work from home

01:21:32is the best opportunity

01:21:33otherwise

01:21:34you will see

01:21:35and you will see

01:21:35work from home

01:21:36you will find

01:21:37on LinkedIn

01:21:37there will be many

01:21:38very easily

01:21:39you will find

01:21:4090%

01:21:41work from home

01:21:42fraud

01:21:42you will find

01:21:43your time

01:21:44resources

01:21:45will go

01:21:46got an opportunity

01:21:48system

01:21:49CRM

01:21:50technology

01:21:50you will find

01:21:51perfect team

01:21:52line up

01:21:52you will find

01:21:53just give time

01:21:54and maintain

01:21:55discipline

01:21:55that's it

01:21:57professional

01:21:58toolkits

01:21:58you can maintain

01:21:59separate

01:21:59sim

01:21:59or whatsapp

01:22:00maintain

01:22:00because

01:22:01already

01:22:01we have

01:22:01sim

01:22:02reimbursement

01:22:022 days

01:22:04after 2

01:22:05closing

01:22:06after 2

01:22:07closing

01:22:07you will find

01:22:08the sim

01:22:08reimbursement

01:22:09automatically

01:22:09you will find

01:22:10that

01:22:10you will find

01:22:11maintain

01:22:12your separate number

01:22:13maintain

01:22:14professional use

01:22:15otherwise

01:22:15your regular number

01:22:16you can use

01:22:17that

01:22:17you will find

01:22:18no issue

01:22:19then

01:22:20minimum stake

01:22:23compliance

01:22:24you will find

01:22:25you are required

01:22:26to exit

01:22:27using

01:22:27due HR protocols

01:22:29for official record

01:22:30keeping purpose

01:22:30and

01:22:31living early

01:22:33without a valid reason

01:22:34equal non-compliance

01:22:35action to

01:22:36data

01:22:37employee

01:22:37attrition

01:22:39and

01:22:40employees are expected

01:22:41to maintain

01:22:42a tenure of

01:22:42at least

01:22:43one month

01:22:43with the organization

01:22:44which I have explained

01:22:45the same thing

01:22:46you have to have

01:22:47specially

01:22:47to have

01:22:48you have to have

01:22:49conclusion

01:22:49what is the whole

01:22:50presentation

01:22:50only one

01:22:51committed

01:22:52you have to have

01:22:53committed

01:22:54and you have to have

01:22:55productive

01:22:56and you have to have

01:22:57some doubt

01:22:58and you have to have

01:22:59open form

01:23:00and you have to have

01:23:01reach out

01:23:02and you have to have

01:23:03some CRM policies

01:23:04and the whole system

01:23:05you have to have

01:23:06perfectly use

01:23:07so that's all about it

01:23:09thank you so much

01:23:10thank you so much

01:23:11now you have to have

01:23:12any doubt

01:23:13you can ask

01:23:16sorry

01:23:17sorry

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