- 2 months ago
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LearningTranscript
00:00yes yes so this is like here we have punched in here so you have a punch in here so you have a punch out
00:08so you have to punch out when you have to do all your work in the evening so you have to punch out
00:14right okay when you come here you have to punch in here you have to punch in here like blue
00:20you have to punch in here you have to punch in here and in the evening you have to punch out
00:24now how do you use this so you will see here you will see here you will see here you will see here
00:28there are many campaigns here we have interested candidate campaign
00:32you will see this
00:36yes
00:38yes
00:40yes
00:42yes
00:44yes
00:46yes
01:00okay
01:06yes
01:08yes
01:12then we will approach these candidates, which has been checked, we will update the client
01:18and onboard them. Similarly, there is another section called non-referred candidates.
01:25In non-referred candidates, there is not a unique check here and you can give data
01:30and then you will check it. Then you will get a unique check here.
01:35There is not a unique check here and then you will tell the candidates about the client
01:44but here, if you have a non-referred candidate, there is not a unique check here.
01:52Now it is okay.
01:57So basically, what is it? What is the non-referred candidate section?
02:05The leads are pure leads. You will talk after talking.
02:09After talking, you will check their uniqueness.
02:12Okay.
02:13So I have two things to tell you. First, I have smart list.
02:16Second, non-referred candidates. Smart list is our unique leads,
02:19which has already been checked.
02:21In non-referred section, we don't get uniqueness check.
02:25Then we have to onboard them. Okay?
02:31Okay.
02:33So how do we check the unique?
02:36You can see the referral lead button here.
02:39Referral lead.
02:41Yes sir.
02:43Suppose I click the referral lead here.
02:47Here, my name, number, its preferred city, which city it is, which city it is,
02:54and which client it wants to work.
02:56For example, I write like this.
02:57I write my name.
02:59Okay?
03:00I have written my name.
03:02Mobile number, x, y, z, something else.
03:04Okay?
03:05The lead, I have added Agra.
03:07For example,
03:08we have a blanket,
03:10Swiggy, Zepto, Zomato,
03:12so this is a blanket,
03:13and then it's a location.
03:15And then it's a location.
03:16In Agra,
03:17the blanket,
03:18the store has all the details.
03:20I chose the store.
03:21Now I will submit it,
03:23then it will be a unique check.
03:24Then I found out that
03:25the order has made ID or not.
03:28If it is made,
03:30then it will be non-unique.
03:31We do not work.
03:33If it is not made,
03:34then it will be unique.
03:35Unique leads.
03:36We do not work.
03:37Clear?
03:38Yes sir.
03:39Yes sir.
03:40Yes sir.
03:41Now, as I told you,
03:42in the first step,
03:43smart list,
03:44and non-referred section,
03:45there are no leads.
03:46Interested.
03:47Interested.
03:48Interested.
03:49Interested.
03:50Interested.
03:51Interested candidate?
03:52Yes sir.
03:53Yes sir.
03:54Yes sir.
03:55Yes sir.
03:56Yes sir.
03:57Yes sir.
03:58Yes sir.
03:59Yes sir.
04:01Yes sir.
04:02Yes sir.
04:03Yes sir.
04:04Yes sir.
04:05Yes sir.
04:06Yes sir.
04:07Yes sir.
04:08Yes sir.
04:10Now, what happens?
04:11When I say this time,
04:12I'm coming to the 46.
04:14My call date is late.
04:15I can start calling the 46.
04:16if somebody calls the number.
04:17Good to never go from that.
04:18Usually 12 it's not to.
04:19No call date.
04:20Then,
04:21I get no call date.
04:24I will make any phone date again.
04:25Then I will make an address that.
04:26And then I will save.
04:28Then you will know what I do.
04:29what happened with this rider. I will also show you the call note in which way.
04:34In that call note, if someone has not taken the phone, you have put busy, switch off or disconnected the call.
04:41So that will go into your R&R.
04:45Clear?
04:48Yes sir.
04:50Do you still have any doubts that I have explained?
04:53No.
04:55Now, the last campaign is the milestone Smart List.
04:59The milestone means that if someone has 20 orders,
05:03then they have a milestone.
05:05We push 50 orders.
05:08Similarly, if someone has 15 orders,
05:10then you have 20 orders,
05:12then you have to call them,
05:13and you have 5 orders remaining.
05:15So, the milestone is shown here.
05:18The candidates,
05:19which have a milestone,
05:21you can push the candidate.
05:24Next milestone, right?
05:26Clear?
05:27Clear?
05:28Yes sir.
05:29Clear?
05:32Clear all you have to do?
05:33Okay,
05:34here we go.
05:35Let's see.
05:37Yes sir,
05:38Let's see.
05:40in our first list. In the non-referred section, we have data, then we will check it
05:46and then we will then on board. When the rider starts working on the milestone, we will
05:54push it into the milestone. Is everyone clear? Yes sir. Referral lead means that if we
06:02check someone's unique, then where do we check? Where do we check the referral lead?
06:06Yes sir. So we are going to click on the new trigger button and click all the details,
06:11and then what will we do here? Unique check. Yes sir.
06:15Under the triangle, we will look at how many calls are placed in the elevator or what
06:19many calls have from it. It will look at 10 minutes. If you can see that is
06:26coming from the right. Yes sir. I will show it in 10 minutes, I will show it. And how many calls
06:31I have done. Suppose I have done 100 calls, but connected means that very well, in 100
06:35If 80 people have taken a phone, then 80 will come from connected. Right?
06:39Right.
06:40So, this is our first page. You have understood which way we are working.
06:46Now, I am going inside the campaign, like 46 leads, I will open it to which way we are working.
06:53So, here we look at the date, which date leads.
06:57So, you can also put the filter and change the date here.
07:01Okay.
07:03Then, now I am going to click on it. Let's start.
07:06I have clicked on it.
07:07So, now you are looking at pending.
07:09You are looking at pending 46.
07:11Yes sir.
07:12Pending 46 means that there is no call on these leads.
07:15And in the called section, I am not showing any leads.
07:18So, I have no call on any leads. Right?
07:21Now, if you have to take care of it, you can see the start auto dialing option.
07:27Yes sir.
07:29Yes sir.
07:30So, if you have to take care of any leads, you have to click the start auto dialing button.
07:34So, if you are looking at all, you are looking at the same time.
07:35So, you have to take care of it.
07:36So, I am going to take care of it.
07:37So, I am going to take care of it.
07:38I am going to take care of it.
07:39call now, what you have to talk about is like the call is cut.
07:43The call note will be marked after that.
07:47If I have start to drop a link button, I will click the start button.
07:51I will click the timing here.
07:58Call now.
08:01I have cut the call, so it is cut.
08:04I will see you all on call notes.
08:07Yes sir.
08:37Yes sir.
09:07Yes sir.
10:09Yes sir.
10:11Yes sir.
10:13Yes sir.
10:15Yes sir.
10:17Yes sir.
10:19Yes sir.
10:21Yes sir.
10:23Yes sir.
10:25Yes sir.
10:27Yes sir.
10:29Yes sir.
10:31Yes sir.
10:33Yes sir.
10:35Yes sir.
10:37Yes sir.
10:39Yes sir.
10:41Yes sir.
10:43Yes sir.
10:45Yes sir.
10:47Yes sir.
10:49Yes sir.
10:51Yes sir.
10:53Yes sir.
10:55Yes sir.
10:57Yes sir.
10:59Yes sir.
11:01Yes sir.
11:03Yes sir.
11:05Yes sir.
11:07Yes sir.
11:09Yes sir.
11:11Yes sir.
11:13Yes sir.
11:15Yes sir.
11:17Yes sir.
11:19Yes sir.
11:21Yes sir.
11:22Yes sir.
11:23Yes sir.
11:24Yes sir.
11:25Yes sir.
11:26Yes sir.
11:27Yes sir.
11:28Yes sir.
11:29Yes sir.
11:30Yes sir.
11:31so here the auto dialing starts automatically
11:33call is placed
11:35you can talk about it
11:37the call is cut
11:39you can fill the call note
11:41which is what you can talk about
11:43and save the call note
11:45just like you can save the call
11:47then again
11:49then you can save the call
11:51manually dialing
11:53how many calls in a day
11:5550-60
11:57yes sir
11:59the flow will increase
12:01okay
12:03now in the call section
12:05I have two calls
12:07yes sir
12:09now I have two calls
12:11I have 44
12:13I have two calls
12:15now I will open it
12:17in the details
12:19in the zoom
12:21this is a non-unique case
12:23non-unique case
12:25so from this
12:27time line
12:29time line
12:31time line
12:33non-unique
12:35non-unique
12:37non-unique
12:39you can see
12:41you can see
12:43two things
12:45application
12:47start
12:49one
12:51one
12:53one
12:55yes sir
12:57yes sir
12:59yes sir
13:01okay
13:03in the north
13:05So,
13:07oh
13:09answer
13:10yes sir
13:11yes sir
13:12we have open
13:13the window in this
13:15window
13:16we have our
13:17name
13:18rider
13:19rider
13:20rider
13:21rider
13:22rider
13:23rider
13:24yes sir
13:25okay
13:26If you click on the link in the box and click on the link in the box below the client
13:30You can see the link in the box with the swiggy
13:32So the uniqueness check is also in swiggy
13:35Both clients will show you here
13:38And you see city, Bangalore, Rider
13:41So you can see here zero trips
13:44So it has not done yet
13:46And the uniqueness check was 16.6.20.
13:49And now we check it in the timeline
13:52So let's leave this, there is not done yet
13:55So when it doesn't activate, then how will the order be?
13:58Yes sir
14:00So the uniqueness check is green
14:02After that, the next day, the next day, the next day
14:04will be green ticked
14:05And then the process is going to be the next day
14:07Like the next day, the next day, the next day
14:09will be green ticked
14:10And the same way, when the 20th order will complete
14:12So here will be green ticked
14:13And the next day, the next day
14:15So this is our first trip smart list
14:18Is it clear?
14:21Yes sir
14:23Yes sir
14:24Now, like in RnR, I had called a lead
14:27He came to RnR
14:28Now I will show you
14:29Where is it?
14:30A one lead pending
14:31You are showing one lead
14:32With 30 days of the date
14:33Yes
14:34So who is this?
14:35Look at the name
14:36I told you to note
14:37Yes sir
14:38Yes sir
14:39Because what did we mark it?
14:41That call disconnected
14:43It has not taken the call
14:44We marked these leads
14:46Right?
14:47Right
14:48So here you can read the comment
14:50Not connected
14:51User disconnected
14:52We marked it
14:532 hours
14:54Well
14:55We marked it
14:56Right?
14:59So in this way, you can read the comments
15:01Right?
15:02Right sir
15:04So in this way, all campaigns work
15:07Same in this way
15:08In the non-referred section
15:10You will also get leads
15:11Then you will call it
15:12After that
15:13Now you are watching your performance
15:14Now you are watching your performance
15:15Now you are showing one
15:16One
15:17Why is it showing one?
15:18One
15:19One
15:20Why is it showing one?
15:21Because it is a call connected
15:23Because it is connected
15:24Because it is connected
15:25And it is connected
15:26And it is related
15:28So that is one
15:29That is one
15:30After that
15:31Another thing that we have here
15:32Is it
15:33Is it
15:34Dialer
15:35Like you have
15:36Dialer of your phone
15:37Yes sir
15:38Yes sir
15:39It is also
15:40Dialer of its dialer
15:41Okay?
15:42So this dialer
15:43How does it work?
15:44So this dialer
15:45How does it work?
15:46No one of the manually leads
15:47If we don't have a campaign
15:48And we get a number from outside
15:49So we can dial it
15:50Dial it
15:51Dial it
15:52And this blue button
15:53You can press it
15:54Similarly
15:55You can press it
15:56Similarly
15:57When we do this
15:58When we do this
15:59The same call note
16:00It asks you
16:01What is it
16:02Connected
16:03Or not connected
16:04If you are connected
16:05What is it
16:06Interested
16:07Or not interested
16:08Or deal issue
16:09Or language issue
16:10If you are connected
16:11If you are connected
16:12Then you can switch
16:13What you can do
16:14You can switch
16:15After that
16:16This lead
16:17Save the option
16:18Why?
16:19Because this lead
16:20Is outside
16:21You have to save
16:22Name and number
16:23You have to save
16:24Yes
16:25Then you will save
16:26The other
16:27This dialer
16:28Is another
16:29What is it
16:30Is everyone's ID
16:31Is your job
16:32Yes sir
16:33Thank you
16:34No sir
16:36You have to save
16:37I will save
16:38Your new
16:39Can you save
16:40Yes
16:41If you are
16:42You will save
16:43I will show you
16:44One
16:45One
16:46One
16:47One
16:48One
16:49One
16:50One
16:51One
16:52One
16:53One
16:54One
16:55One
16:56One
16:57One
16:58One
16:59One
17:00One
17:01One
17:02One
17:03I will show you how I will show you.
17:06I had 35 posts live. I checked.
17:09I can see that there are 44 reviews.
17:12I clicked on view candidates.
17:15I clicked on view candidates.
17:18This is the candidates.
17:21Noman Khan.
17:23Bunty, Chaudhary, Nareesh.
17:25This is the open.
17:27Now suppose that you can see.
17:29Yes sir.
17:31I have to speak.
17:33I will call view contact.
17:35I will call view i.e.
17:37My phone is calling.
17:39Do you see it?
17:41Yes sir.
17:43I will always call the hotline.
17:47When I open my job.
17:49Just click on view of the hotline.
17:51I will always click on it.
17:53This will take me on the hotline.
17:55I will not have to take the number.
17:57I will never have my number here.
17:59I will just call it here.
18:04Can I tell you again?
18:06Yes sir.
18:10I will tell you again.
18:14Suppose that I have a contact with Noman Khan.
18:18I have to talk with Noman Khan so I will contact with you.
18:21Are you seeing the blue color?
18:23Yes sir.
18:25I will click on the hotline.
18:30Okay.
18:32I will have to talk with the blue color.
18:34I will talk with the blue color.
18:36I will talk with the phone.
18:38The phone will keep the call note.
18:41The phone will be available.
18:43You will know what you are talking about.
18:45You will know what you are talking about.
18:47You will be talking about call note.
18:49You will save the call note.
18:51If you don't connect, you will be able to put it.
18:53You will know how to switch off, busy, disconnected.
18:55Whatever you are talking about.
18:56Okay.
18:57Yes sir.
18:58You have to save the name.
18:59You have to save the name.
19:00You have to save the name.
19:01Because the lead is coming out.
19:02I have to call the number from the outside.
19:03I have to call.
19:04Yes sir.
19:05Yes.
19:06Yes.
19:07Yes.
19:08Yes.
19:09Yes.
19:10Yes.
19:11Yes.
19:12Yes.
19:13Yes.
19:14That is a good thing.
19:15Yes.
19:16When I am adding the call note, she will ask what the name is.
19:17What is the name?
19:18Yes.
19:19Yes.
19:20Yes.
19:21Yes.
19:22Yes.
19:23Yes.
19:24Yes.
19:25Yes.
19:26Yes.
19:27Yes.
19:28Yes.
19:29Yes.
19:30Yes.
19:31Yes.
19:32Yes.
19:33Yes.
19:34Yes.
19:35Yes.
19:36Yes.
19:37Yes.
19:38Okay, so I have already explained you the campaign.
19:43In the campaign, you will understand what happens in the 1st Dev Smart List.
19:46I will repeat it again.
19:48No sir.
19:50No sir.
19:52Do you repeat it?
19:54Yes sir.
19:56Disconnect together sir.
19:58In the 1st Dev Smart List, there are all unique leads.
20:01And these leads are our admin.
20:03The leads will show you the first Dev Smart List.
20:10These leads will already be referred to someone.
20:13So when you click and open it, we will know.
20:16You can see it.
20:17It's called Pavi.
20:19I'm going to open it.
20:23I'm going to take time to network issues.
20:26Now tell me to know who is referred to.
20:33Which client?
20:35Blinket.
20:36Blinket.
20:37Blinket.
20:38You see right, sir?
20:39Blinket is referred to.
20:40Similarly, I will check the second number of Rishi.
20:42Who is referred to?
20:43Srigi.
20:44Srigi.
20:45I will check the next Amman Kumar.
20:49Yeah.
20:50If you have to know who is referred to.
20:53This thing is already in which case.
20:56In this .
20:57This is on Swiggy.
20:58It's on Swiggy.
20:59It's on Swiggy food.
21:00It's on InstaMarket.
21:01Is that right?
21:02Yes sir.
21:03From the Smart List, we see it.
21:06First, we see it.
21:07It's on the Smart List.
21:08If you have to know what client is referred to.
21:10Client.
21:11But if you have a lead in non-referred section, then the lead is pure, but not referred to
21:16anyone.
21:17If you talk about it, you say that you are interested in it.
21:19Yes.
21:20We have Zomato.
21:21We have Swiggy.
21:22We have Blinket.
21:23We have Domino's.
21:24We have all the company options.
21:25We tell you about it.
21:26She says, Madam, I am a job.
21:28You do my Blinket.
21:29Then you refer to it.
21:30You refer to it.
21:31Is it clear?
21:32Yes, sir.
21:33Yes, sir.
21:34You refer to it.
21:35You refer to it.
21:36Yes, sir.
21:37Yes, sir.
21:38You refer to it.
21:39You refer to it.
21:40But if there is any lead from you out there, you refer a lead option.
21:43You see a referral lead here.
21:44We refer a lead.
21:45Yes, sir.
21:46You refer to it.
22:00You refer a lead.
22:01Yes, sir.
22:02You refer a new lead.
22:03As I told the dialer, you refer back to the dialer.
22:04As I called to the dialer.
22:05I just called it as a distance.
22:06This is the call note.
22:08Is the time running down in the call note?
22:10Yes sir.
22:11The timing is running.
22:12Now I have called the call back.
22:14This person has called me to call back.
22:16When did he call back? 1 hour later.
22:18I have done it. Save it.
22:20Now he is giving me an option.
22:22Either save the lead or refer it.
22:24So what happened in front of me?
22:26I told him to call back.
22:28I don't know if he will do it.
22:30So I will save it.
22:32What was his name?
22:34No man.
22:35Ok?
22:37Now I have saved the lead.
22:41Can I explain what you said again?
22:43I have understood it.
22:45Now I will save it.
22:47So tell me where will it be saved.
22:49In unique lead.
22:51No.
22:53Because he is not a refer.
22:55He is not a refer.
22:57He is not a refer.
22:59When the refer will be in unique lead.
23:01Look at the red color.
23:03non refer.
23:05Non refer.
23:06Because he is a lead normal.
23:07Now it is not a refer.
23:08It is only a lead.
23:09Ok.
23:10So if I open the non refer section here.
23:13Then I will see the lead in the cod section.
23:19We are coming right?
23:20Yes.
23:21Now I am clicking on the non refer section.
23:23No one is not showing the client.
23:25I am going to show you the blinker and the switcher.
23:28Why is the lead in the ring?
23:30Because the lead is not now.
23:32I am going to talk about the number of nautonomous.
23:37I talked about the number of nautonomous.
23:40I was told to call me a minute.
23:42I said yes.
23:43We have a blinker, swiggy, swing instant mark.
23:46If you can't get so much, you can't get so much.
23:49I have to do the same thing.
23:51I am going to get the lead.
23:54बाक्षी सर मैं इस पर क्लिक करता हूँ नाम नंबर नौमान का मिरे पास अल्री है मैंने नौमान का सीबिद देखा नौमान का सीबिदी इसकर आग रहा था ज़िए उसले बोला मुझे स्वीगी पर करना है स्वीगी पर क्लिक किया
24:07City, I have checked it and it has a read referred
24:13It has a normal read way
24:15The application is coming here
24:17The timeline is coming here
24:19Uniqueness is pending
24:21I will show you a little bit
24:23Yes sir
24:25The lead is coming from this way
24:27There was a referred option here
24:29But it was referred to here
24:31So these are the same things
24:33In call logs you get a dealer
24:35Then the last section is the lead section
24:39You can see all the leads
24:41These are all the leads
24:43Those who have called and not called
24:45All the leads are all totally
24:47Basically the lead section
24:49If you have two dots on the search button
24:51You will see the right side
24:53You will click on this filter
24:55You will select the day train
24:57Let me check
24:59That it will be 30-30
25:01It will be complete
25:03In the last month
25:05I have worked with Blinkit
25:07I have worked with Blinkit
25:09So I have clicked on Blinkit
25:11The one has written
25:13Yes
25:15Now I have to check
25:17How many interested are Blinkit
25:19There will be Blinkit
25:21Interested
25:23Or I have to check
25:25How many unique
25:26Or I have to check
25:27How many riders are
25:29In the last order
25:30Or how many riders are
25:31In the last order
25:32To call and push
25:33Milestone
25:34So all the filters
25:35You can use here
25:37You can use
25:38You can use
25:39It is very simple
25:40It is very simple
25:41And you can help
25:42This is why
25:43This app has been introduced
25:44You can use
25:45Now
25:46In the second section
25:47There are two calls
25:48You can see
25:49Yes
25:50Yes
25:51How many minutes
25:52We will use this
25:5330 minutes
25:54It will be
25:5529 minutes
25:56Clear
25:57Yes
25:58Yes
25:59This is the simple application
26:00You can use
26:01As you can use
26:02As you can use
26:03I will wind up
26:04Work
26:05I will click on Punch Out
26:06And on the top right
26:07You can see
26:08The punch out is mentioned
26:10So I will click on Punch Out
26:12My time is 29 minutes
26:13It will be here
26:14Because I have punched out
26:15The application
26:16Now
26:17I will click on any campaign
26:19Now
26:20I will click on R&R
26:21So I will log in
26:23Punch in
26:24Required
26:25You need to punch in
26:26Start the work
26:27If I will not punch in
26:28I will not start
26:29I will not start
26:30Clear
26:31Is there any
26:32Confusion
26:34No
26:35Sir
26:36Can you ask a question?
26:37Yes
26:38Tell me
26:39Sir
26:40Is there any specific time
26:41For punch in
26:42Like
26:43Some mandatory time
26:44Like 2-3 hours
26:45Or 6-7 hours
26:46Basically
26:48This is the answer
26:49Is there any time
26:50For punch in
26:51Is there any time
26:52For punch in
26:53Is there any time
26:54For punch in
26:55For punch in
26:56Once you have to start
26:57When you work
26:58You need to punch in
26:59You need to punch in
27:00Once you have to work
27:01If you have to punch out
27:02When you have to punch out
27:03You have to punch out
27:04And if you have to miss
27:05Punch out
27:06Then no
27:07It will automatically
27:08Punch out
27:09After 10 minutes
27:10Automatically
27:11It will automatically
27:12Punch out
27:13But
27:14But
27:15How many times
27:16Is this specific duration
27:17Is this time
27:18How many times
27:19Basically 8 hours. You can log in at night at 9.30 and then
27:30Sir we will get this app in the play store.
27:33Mohinji will explain all the process of how to do and what to do.
27:39That will tell you all the process.
27:42Okay? Any other questions?
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