00:00So, we're going to need to change your schedule for this weekend.
00:03We're going to need you to work on Sunday instead of Saturday.
00:05Sorry, that's not possible.
00:07I don't work on Sundays.
00:08Okay, well, you're a sales floor associate.
00:10You do not dictate your schedule to me.
00:12Uh, I'm not dictating anything.
00:14I'm telling you, I don't work on Sunday.
00:16I don't want to hear it.
00:17I'm taking you off for Saturday and putting you on for Sunday.
00:19Okay, so you're giving me the weekend off.
00:21Great, thanks.
00:22No, you're going to work on Sunday.
00:24No, I do not work on Sunday.
00:27I don't have time to listen to your excuses.
00:28I already changed the schedule, gave you more than 24 hours notice, so you're going to have to make it work.
00:33Capisce?
00:35Thanks for the weekend off.
00:36You got the weekend off?
00:37Oh, hey, um, well, assistant manager switched my Saturday shift to Sunday, and I don't work Sundays, so you told her why you don't work Sundays, right?
00:46Yeah, she told me that she didn't want to hear my excuses.
00:48She had already changed the schedule and gave me more than 24 hours notice, so I better make it work.
00:52So, um, I guess she's going to be really surprised when I don't show up on Sunday.
00:55Well, I'll be here Sunday.
00:57I can't wait to see this play out.
00:58Where is Heather?
00:59She's an hour late.
01:00Oh, she won't be in today.
01:02Really?
01:03She's really going to play this card.
01:05Yeah, she's going to work on Sundays.
01:07Didn't you know that?
01:08She is a sales floor associate.
01:10She does not dictate her schedule and the days that she wants off to an assistant manager.
01:15So, this will be a fun coaching.
01:17If you say so.
01:19Assistant manager, I thought you said you had somebody extra coming in today to help us out.
01:22What's going on?
01:23She's an hour late.
01:25Oh, uh, are you sure she didn't call in?
01:26She's not on the call-in list.
01:28I don't...
01:29I told her that I had changed her schedule and I had given her enough notice.
01:32Oh, well, who was it that you had come in?
01:34Heather.
01:35Heather doesn't work on Sundays.
01:36Oh, goodness.
01:37Not you, too.
01:37Sales floor associates do not dictate to salaried members of management their schedules.
01:42And when they do not want to work.
01:44Didn't she tell you why she doesn't work on Sundays?
01:46No, she just told me she wasn't going to work it.
01:49Oh, Heather tried to tell her.
01:50She just didn't want to listen to her excuses.
01:52Yeah, I don't really care what her excuse is.
01:54This is a no-call, no-show.
01:56So, it's an automatic four points.
01:57Heather has a religious exemption, which is why she doesn't work on Sundays.
02:01So, it's not a no-call, no-show.
02:02You went against her religious exemption.
02:05So, you will be taking the points off.
02:08Excuse me?
02:09Yep.
02:09As soon as they come in the system, you're going to take them off.
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