00:00Especially in a growing business as well, you're trying to grow a team, maybe from nothing, as opposed to the alternatives, which are available now, to actually just go and find a partner that would plug in and either take over the existing transactional work so your team can focus on the higher value stuff, or to be your machine.
00:19So as your business grows, you've got something that can scale and grow without you having to worry about headcount.
00:24So yeah, I mean, more and more companies are moving towards shared service.
00:29It used to be something that Fortune 100 companies used to do 20 years ago, but I'm seeing companies of all sizes moved towards offshore transaction processing or a shared service center.
00:40And the companies who have not done it, they are behind the curve in terms of getting there because their peers or their counterparts have done it.
00:49And obviously, they have a more cost-effective P&L in terms of the headcount.
00:54And the general image of going offshore and having into a shared service center is that your quality of work would decrease.
01:02Actually, it improves, especially if you go to a specialized shared service center like we have at Expertise.
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