Frustrating Customer Service

Beasley Digital

Dave & Chuck the Freak ask listeners who have worked in call centers or customer service to share stories of their most hilariously frustrating interactions.

Transcript

00:00if you work at a call center or in customer service what's the most hilariously frustrating

00:12call you've been a part of let's go to david who's next hi david yeah this lady called in

00:18cursing us out she would call in like every five minutes then for the next hour and a half she

00:24kept calling back as her lawyer but not even like changing her voice at all she just claimed to be

00:32her own lawyer listen this is andy green okay listen nope it's not anymore this is andy green's lawyer

00:37and your name is sir my name is andy green damn it you're not good at that i am not

00:48how do you keep it together when andy green's lawyer calls this is andy green's lawyer i feel

00:56like there was a time when every time andy answered the phone it was in a different voice oh probably

01:01recently didn't want people getting in touch with him hello hello this andy green russian protector

01:08andy green never heard of him he have a long dead he died he did not hear his daddy cannot pay

01:17oh that would have been awesome to hear i mean that's how it went down with a lot of those like

01:26weird numbers that pop up this one work and it support now in order to help i need to know if they

01:32have a mac or a windows computer this old broad calls in i spent at least four minutes trying to

01:38figure out if she had a mac or windows computer do you see an apple she just kept saying i don't know

01:44what that means what kind of apple i have an apple on my table do you have i have apples in my fridge

01:51mac or windows i have windows does it say apple or is there like four squares that are colorful

02:02no i just look out them and see the sky on your computer ma'am i have windows you have a windows

02:10computer what no is it an apple no it's computer no i know i understand but is it an apple computer

02:21or a windows computer i don't know what you're talking about oh man uh this one here um

02:29worked at a computer shop boss was a friend that was training me anyway we get a call from a lady

02:35with one of those voice boxes oh couldn't understand a single word she was saying to me

02:42oh hello oh that's too easy he said it was like smoker voice mixed with voice box

02:49oh i guess i'm gonna demon on that

02:55she's terrifying there's a woman calling from the depths of hell

03:01an hour you gotta talk to voice box for an hour but listen okay come on voice box lady you know

03:12it's tough right chat yeah there's gotta be another way you're going in person write it down yeah you're

03:18making it hard for us here voice box yeah it's on you as a voice box it is you gotta take some of

03:28the responsibility on that that's on you voice box come on put it together for us voice box

03:35uh dave uh welcome to your review it says

03:43come on voice box come on in here cancer survivor voice box and you called a 92 year old woman who was

03:52heart of hearing a whore um this one here called poison control for um inhaling denatured alcohol vapors

04:04anyway no idea no idea i don't even know what that is the problem is also sent to one of those indian call

04:13centers hello when i'm dying when i have possibly inhaled something killing me i don't want the indian call

04:22center guy everything's going black everything's going black i think my organs are failing what did

04:30you consume i don't know what you're saying what did you consume if there's one thing that shouldn't

04:36be handled by a foreign call center it's poison control right i mean i need concise clear steps to

04:44take it to save my life yeah you need the guy yelling at you yeah puke out puke your guts out yeah

04:51you need ken yeah you need ken ken is the perfect poison control mind you depending on what you

05:00took he'd call you out probably for being a moron i think he'd tell you too like if there was no hope

05:06oh you just well you got about five seconds before your annars just eat themselves so enjoy it

05:14why are you on the phone with me you should be calling your loved ones

05:16i just scrambled to write a heartfelt letter to everybody that meant something to you

05:22better start filling out a will

05:24oh well ken as the poison control outline yeah he'd yeah well he'd give it to you straight

05:34yeah he would he wouldn't push your foot around it nope it would be crazy

05:38i think he'd spend part of the time berating you too for what you've done oh absolutely you know

05:43what was your head doing in the toilet well why would you drink the stuff that drips from your air

05:48conditioner

05:48he would i mean i really do think he would make fun of you until you died

05:56that's just gonna be me and you till you hit the other side

06:00oh man ken's like the last voice yeah exactly guy let me vocally hold your hand into the afterlife

06:10any last things to declare

06:14yeah i'm writing it down i promise

06:18ken on poison control

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