You tell us about your most recent experience using the NHS

Tell me about your most recent experience using the NHS – what aspects of the service impressed you and what do you think could be improved?

Transcript

00:00My last experience with the NHS has been positive, in fact I have to say most of my experiences

00:06with them have been positive.

00:07They're pretty good actually overall and I've moved into the modern world of technology

00:11now because you can book your appointments online and any repeat prescriptions online

00:16so they do provide a really good service I think.

00:18I've got a chronic illness so I have had a lot of contact with it. The problem I think

00:22with the NHS is if you're ever in there and you can't feed yourself and go to the toilet

00:28etc and you're waiting in a queue in A&E and you're in pain, it's very, very, very,

00:34very difficult.

00:35It seems to be getting harder and harder to see a doctor. A lot of access is available

00:40in many different ways so actually seeing a doctor face to face is getting harder.

00:45I couldn't complain about the length of time, it's up to get referred so personally I've

00:51been quite happy considering the financial pressures that they're obviously under, you've

00:54got to bear that in mind.

00:56I do think we need fundamental change in the NHS moving forward.